This document provides instructions on how to use email effectively. It discusses sending, receiving, and organizing emails. Key points include: - Using folders like Inbox, Sent, Deleted, and Drafts to organize emails - Features of emails like Cc, Bcc, subject, importance, and adding contacts - Sending copies to multiple people saves time - Explaining what Cc and Bcc mean and when to use each - The importance of including a meaningful subject line - Setting importance levels for urgent emails - Adding contacts to save time remembering email addresses - Keeping your inbox tidy by deleting emails - Attaching documents and pictures to emails - Being careful when opening attachments from