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Email Marketing Automation
Taking advantage of automation to better segment your
email marketing campaigns.
Email Marketing Automation
Taking advantage of automation to better segment your
email marketing campaigns.
Chris
Klosowski
Co-Lead Developer of Easy
Digital Downloads
Creator of Post Promoter Pro
💻👓🍺☕📢&
@cklosowski
chrisk.io
Sandhills Development, LLC
Restrict Content Pro
Sandhills Development, LLC
Meet our little monsters
Over 50% of the Population
will have access to email by 2020
National Client Email Report 2015 by dbdata
http://chrisk.io/i/dbdata-report
QUALITY
QUANTITY
Not All Subscribers
are Created Equal
Not All Subscribers
are Created Equal
Not All Subscribers
are Created Equal
Open Rate
14.31%
Unique Opens
10.64%
Click Thru-Rate
100.95%
When Using Segmented Campaigns
Not All Subscribers
are Created Equal
When Using Segmented Campaigns
Not All Subscribers
are Created Equal
When Using Segmented Campaigns
Not All Subscribers
are Created Equal
Bounce Rate
➡4.65%
Abuse Reports
➡3.90%
Unsubscribe
➡9.37%
When Using Segmented Campaigns
MailChimp Effects of List Segmentation on Email Marketing Stats
http://chrisk.io/i/mc-research
Time is money
Time is money,
especially when you are talking to a
lawyer or buying a commercial
Time is money
Time is money,
especially when you are talking to a
lawyer or buying a commercial
Time is money
…or when you’re trying to improve your
conversion rates.
Conversion != Sale
A user completing a desired task
is a conversion.
Segmenting Users
Segmenting Users
• Form Location
• By Page
• Blog Post Category
• Pre-Launch
• Specific Referrer
• Documentation Views
• Customer Lifetime Value
• Expired Subscription
• Products Purchased
• Coupon Code Use
• Purchased During Sale
• Number of Purchases Made
Segmenting Users
Quick! Give Me 4 More Segments.
Quick! Give Me 4 More Segments.
Anything, nothing is off limits!
Quick! Give Me 4 More Segments.
Anything, nothing is off limits!
Quick! Give Me 4 More Segments.
Anything, nothing is off limits!
I want to be able to send _________
to users who _________
when ___________
New Affiliate
New Affiliate
➥ ➥ Added to
Affiliates Segment
Lifetime Value
> $1,500
Lifetime Value
> $1,500
➥ ➥ Added to VIP
Customers Segment
Subscribed
on article about
eCommerce
Subscribed
on article about
eCommerce
➥ ➥ Added to
eCommerce Segment
Segmentation is Wasted
without automation
Segmentation is Wasted
without automation
Start With Your On-boarding
➥Start Campaign About
Optimizing Usage
User Signs Up
for Trial Period
http://chrisk.io/i/groove-onboarding
➥
Start Campaign About
Optimizing Usage
User Signs Up
for Trial Period
Frequent User
Logs In 3 Times a Day
http://chrisk.io/i/groove-onboarding
➥
Start Campaign About
Optimizing Usage
User Signs Up
for Trial Period
Frequent User
Logs In 3 Times a Day
➥
Start Campaign About
Getting Started or Help
No Activity
http://chrisk.io/i/groove-onboarding
10% Increase
in trial-end conversion
➥
Start Campaign About
Optimizing Usage
User Signs Up
for Trial Period
Frequent User
Logs In 3 Times a Day
➥
Start Campaign About
Getting Started or Help
No Activity
http://chrisk.io/i/groove-onboarding
Segmentation is Wasted
without automation
Segmentation is Wasted
without automation
Enable Abandoned Cart Recovery
Yesterday
Segmentation is Wasted
without automation
Segmentation is Wasted
without automation
!
67.45%
Abandon
Carts
!
24%
Technical
Issue
"
15%
Connectivity
Issue
Segmentation is Wasted
without automation
➥
➥ Super
Important
Client
➥ Employee
➥ Employee
➥
➥
➥
➥
➡
➥
➡
➡
➥
➡
➡
➡
➥
➡
➡
➡
➡
Segmentation is Wasted
without automation
Segmentation is Wasted
without automation
2 out of 3
Visitors Abandon
Segmentation is Wasted
without automation
2 out of 3
Visitors Abandon
$2,500
+ .25 x $2,500
Segmentation is Wasted
without automation
2 out of 3
Visitors Abandon
$2,500
+ .25 x $2,500
$3,125
Segmentation is Wasted
without automation
2 out of 3
Visitors Abandon
$2,500
+ .25 x $2,500
$3,125
$625 x 12 = $7,500/year
Chris
Klosowski
@cklosowski
chrisk.io

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Email Marketing Automation and Segmentation