1. Elaine Dowd
(510) 703-2744 | elainedowd954@gmail.com
Objective
I am a recent graduate of San Francisco City College’s Healthcare Interpreting Program seeking employment as a Spanish medical
interpreter in order to better develop my skills as an interpreter while serving my community.
Skills & Qualifications
• Bilingual in Spanish.
• Ability to interpret using the consecutive and
simultaneous modes.
• Ability to sight-translate medical documents.
• Understand terminology related to healthcare.
• Comfortable with video and telephone technology.
• Current member of CHIA (California Health Care
Interpreting Association). Familiar with CHIA ethical
principles, protocols and standards for interpreting.
Experience
Zuckerberg San Francisco General Hospital and Trauma Center (Intern, Oct. 2016)
• Interpretation Skills: Interpreted spoken communication (both in-person and remotely) related to medical procedures,
diagnostic information, informed consent and clinical instructions between healthcare providers and patients in a variety
of healthcare settings including: ER Dept., Palliative Care, Renal Clinic, Radiology, Audiology and Physical Therapy.
• Relationship Building: Strengthened patient/provider relationship by providing message clarification and cultural
clarification as needed in order to ensure a favorable and productive experience for both patient and provider.
• Professionalism: Maintained confidentiality of patient/provider relationship and provided excellent customer service.
RotaCare Richmond Clinic (Volunteer, Apr. 2015 – Present)
• Interpretation Skills: Interpret spoken communication regarding medical history and physical exam, diagnostic
information, and clinical instructions between healthcare providers and patients.
• Relationship Building: Strengthen patient/provider relationship by providing message clarification and cultural
clarification as needed in order to ensure a favorable and productive experience for both patient and provider.
• Sight-Translation Skills: Provide sight translation of patient discharge forms, medical procedure forms, as well as assist
patients to fill-out medical referral forms.
• Professionalism: Maintain confidentiality of patient/provider relationship and provide excellent customer service.
Ronald McDonald House of San Francisco (Administrative Assistant Jan. 2015 – Jan. 2016)
• Team Player: Assisted in collaborative team project by planning two major fundraising events. Responsibilities included:
procured and managed sponsorship and auction donations; created guest-list; processed same-day event donations;
cross-checked promised donations with received donations and billed appropriate parties. Adapted to the days priorities
as needed.
• Attention to Detail Skills: Managed donation database by categorizing and processing all incoming donations and
composed acknowledgement/tax receipt letters.
Kazan, McClain Satterley & Greenwood (Administrative Assistant May 2013 – May 2014)
• Ability to Work Independently: Assisted legislative attorney in lobbying CA Occupational Safety and Health related bills.
Tracked CA Occupational Safety & Health related bills, filed bill updates and composed bill support letters with minimum
supervision while legislative attorney was lobbying off-site.
Education
City College of San Francisco - Health Care Interpreter Certificate, Dec. 2016. (Included one year, 280 hours, of formal training)
University of California, Santa Cruz - BA Latin American and Latino Studies, June 2010. (Graduated with honors).
• Resourceful, capacity to process information quickly
and adapt to change.
• Excellent listening and note-taking skills.
• High attention to detail.
• Developed sense of cultural awareness.
• Self-motivated; works well independently or in
groups.