1. M. PRISCILLA BUSTAMANTE
18309 Camino Bello Apt. C ▪ Rowland Heights, CA 91748 ▪ (323) 543-1914 ▪ mpriscillab@yahoo.com
PROFESSIONAL SKILLS AND ABILITIES
 Certificated Peer Professional
 COS Billing Documentation
 Peer Advocacy
 Strong Communication Skills
 A fast learner and highly motivated
 Motivational interviewing
 Bilingual: English/Spanish
 Group facilitation
 Knowledgeable in finding
community resources and basic case
management
 Strong Team working Skills
 Strong interpersonal skills and
work ethic
 Conflict Resolution
 Experience with a variety of
different support groups
 Experienced mentor
P R O F E S S I O N A L E XP E R I E N C E
Project ReturnPeer Support Network/ HACIENDA OF HOPE 04/2016 – Present
PEER SPECIALIST
Assist client in articulating personal goals for recovery. Assist clients in setting up and sustainingself-help groups. Utilize
tools such as Wellness Recovery Action Plan (WRAP). Assist clients in developing empowerment skills and combating
stigma through self-advocacy. Provide a nutritional meal for all guest.
Project Return Peer Support Network, Commerce, CA
01/2016 – Present
Group Facilitator
Facilitation of two different groups, one a woman’s group in English, the other a men’s group in Spanish. Led the group in
ice breaker games, and discussions regarding their current situations and feelings. Relying on the group to assist/support
one another through socialization and empathy.
A & R Welding, Compton, CA
01/2012 – 09/2014
Admin. Assistant
Managing business relations and special projects. Served as primary form of contact and liaison between supervisors,
personnel and visitors. Maintain excellent written and oral communication skills, problem resolution abilities and a high
level of confidentiality. Provided transportation for family member of the owner of the company. Many occurrences where
domestic services would be provided for employee’s children as directed by management.
Lifeline Chiropractic and Rehab Center, Rosemead, CA
11/2004 – 06/2008
Office Manager/Medical Assistant
Greeted patients, answered phones, scheduled appointments, created patient charts, input patients’. Information into
system, billing, verified insurancebenefits and eligibility. Took patients’. vitals Ht. Wt., B/P, took patient’s., history, set up
for Chiropractic procedures, Electrical Stimulation, Massage Therapy, DRX9000, Traction, Ultrasound, Hot/Cold pack
treatment, took inventory, other duties as assigned by Dr.
E D U C A TI O N
Peer Professional Certificate, Project Return Peer Support Network, Los Angeles
Five-week Peer Professional Specialist Training Course that provides skills focusing on the processes and practices for
employment in Los Angeles County Public Mental Health Systems. Trainings covered: Honest Open Proud, WRAP,
Documentation, Harm Reduction, Group Facilitation, Case Management, Motivational Interviewing, Trauma/Crisis
Services, Conflict Resolution, Understanding/Navigating the County Mental Health System, Best Practices in Working
with TAY and other topics.
High School, Garfield High School, Los Angeles, CA
Phlebotomy, Boston Reed Company, Harbor City, CA