This document discusses proposals for improving emotional intelligence (EI) assessments. It summarizes research evaluating different EI assessment methods and findings that the ability to perceive emotions from pictures may not adequately capture EI. It speculates that pictures are too artificial and people are unused to assessing emotions from static images. It concludes that a new assessment is needed for the perception branch of EI and that interventions could focus solely on emotion management rather than all branches. It proposes that future assessments control time limits and allow changing answers to feel less artificial and more dynamic.

1. Emotional intelligence; is
that all there is?
New proposals for the EI
assessment
Edgar Bresó Esteve Ph.D.
Associate Professor
Emotionally Intelligent Organization Research Group

2. LOGO
Model/Hypothesis

3. LOGO
Emotional Intelligence (Mayer & Salovey, 1997)
1
ABILITIES USING
PERCEIVING 2
EI
UNDERSTANDING 3 4 MANAGING

4. LOGO
EI Assessment
Emotional Quotient Inventory (EQ-i)
Trait Emotional Intelligence Questionnaire (TEIQue)
Genos Emotional Intelligence Inventory
Trait Meta-Mood Scale (TMMS-24)
Emotional Skills and Competence Questionnaire (ESCQ)
Emotion Recognition

5. LOGO
EI Assessment

6. LOGO
Which one seems to be better…

7. LOGO
Output…

8. LOGO
Assesment #1 (n=152)
Correlations
1 2 3 4 5 6 7
1. Emotional -
Intelligence
2. VIGOR -.06 -
3. DEDICATION .10 .58** -
4. EXHAUSTION -.28** .31** -.20** -
5. DEPERSON. -.10 -.56** -.38** .21** -
6. PER. ACOMP. -.14 .63** .51** -.23** -.51** -
7. PERFORMANCE .18 .38** .19** -.31** -.19** .31** -
Note: All α ≥ .70

9. LOGO
Assesment #2 (n=116)
Correlations
1 2 3 4 5 6 7
1. Emotional -
Intelligence
2. VIGOR .13 -
3. DEDICATION .09 .58** -
4. EXHAUSTION -.12** .31** -.20** -
5. DEPERSON. -.10 -.56** -.38** .21** -
6. PER. ACOMP. .12 .63** .51** -.23** -.51** -
7. PERFORMANCE .10 .38** .19** -.31** -.19** .31** -
Note: All α ≥ .70

10. LOGO
4th. Branch (n=116)
Correlations
1 2 3 4 5 6 7
1. EI (4th.) -
2. VIGOR .21* -
3. DEDICATION .15** .58** -
4. EXHAUSTION -.27** .31** -.20** -
5. DEPERSON. -.19** -.56** -.38** .21** -
6. PERSONAL AC. .14 .63** .51** -.23** -.51** -
7. PERFORMANCE .16* .38** .19** -.31** -.19** .31** -

11. LOGO
1st. vs 4th. Branch (n=116)
Correlations
1 2 3
1. EI (1st.) -
2. EI (4th.) .39* -
3. Empathy* 21+ 57** -
*Empathy Quotient (Baron & Wheelwright, 2003)

12. LOGO
EI Assessment (Other surveys)
v POFA (Pictures of Facial Affect) Ekman & Fresen, 1976.
v JACBART (Japanese and Caucasian Brief Affect Recognition
Test) Matsumoto et. al, 2000.
v METT (Micro-expressions Training Tool) Ekman, 2004.
Roberts, 2006: Do not correlate* with the 1st scale of MSCEIT
… The MSCEIT method of rating the extend of emotions in a still
photo of a face seems to capture a different skill from multiple-
choice assessment of facial expression presented for only a
fraction of second (as in the JACBART)…
*Correlation ≅

13. LOGO

14. LOGO
Interviews… (n=97)
v This is the best assessment method I have
ever used.
v Is not very boring, not long, useful, etc.
BUT… (Respondents told me…)
1.- Pictures were not enough to make me feel…
2.- I was not very “involved” in the task (less than into
the other three)
3.- Probably in the next time I would answer
differently
4.- Honestly, I do not believe on its reliability

15. LOGO
Time Flows… Very quick!

16. LOGO
Speculations…
v Faces are NOT SPANISH… so the
Spanish population do not understand
their emotions
1.- This survey has been already tested by
Extremera & Berrocal, 2009.
2.- Facial expression of emotions is
universal (Ekman, 1970).
3.- The real problem was not about faces…

17. LOGO
Speculations…
v In the 21st. Century, pictures are not
enough. People don t feel anything by
pictures. We are used to other
technologies… it seems artificial…
- But, in other contexts pictures work… Or
not?
- Have you had similar problems?

18. LOGO
Speculations…
v An Emotionally Intelligent person is
not (only) a person who is able to
give the “right” answer…
- He/She must be able to find the answer at
the first attempt, and quickly.

19. LOGO
Conclusions…
v On the other hand, if the perception is
actually an important branch, and it needs to
be assessed, maybe I could design a new
assessment method for this branch.

20. LOGO
Conclusions…
v If I want to develop and implement an
intervention based on the four branches model,
I need to be sure that each branch is assessed
properly.
v An alternative could be forgetting the four
branches and focus just on the management of
emotions (the fourth branch).
v Thus, we should speak about the Management
of Emotions instead of the Emotional
Intelligence and the intervention should be
developed for increasing just this competence.

21. LOGO
Proposals…
v The importance of TIME
Control.
v Possibility for correcting/
changing answers
v Less artificial , more
dynamic .

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breso@uji.es
Edgar Breso
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