This document outlines an engagement plan to increase collaboration between EGI, National Grid Initiatives (NGIs), Research Infrastructures (RIs), and other stakeholders. The plan details 11 actions over the next few months focusing on launching new services, supporting demonstrators and workshops, engaging with RIs and NGIs, and establishing regular communication channels between EGI and national liaisons. The overall goals are to turn opportunities into production use, serve researchers and innovators, and engage NGIs and other communities to ensure they are aware of and able to access relevant EGI services.

1. www.egi.eu
EGI-Engage is co-funded by the Horizon 2020 Framework Programme
of the European Union under grant number 654142
Customer and Technical Outreach Manager
EGI Foundation
NGI International Liaisons coordinator
Engagement Plan
Gergely Sipos

2. 224/10/2017
Opportunity
Community
support
Operation
• Service satisfaction reviews
(3/6/12 months)
• Dissemination, promotion
• Publications, usage stats.
• Complaints
• Technical requirements
• Training & consultancy
• Soft. integration
• SLA – OLAs
• User story
• Relevant services
• Mapping to NGI(s)
• Cost-Value-Support analysis
Turning opportunities to production use

3. 324/10/2017
It’s not ad-hoc!
• Business development, CRM, SLM processes
• Engagement plan (with few month-updates)
– http://go.egi.eu/engagementplan
• Network of NGI International Liaisons
– http://go.egi.eu/nil Make sure your country is included!
• Bi-monthly teleconference meetings with the NILs
– https://indico.egi.eu/indico/category/36/
9001:2015
2000-1:2011

4. 424/10/2017
Serving researchers and innovators
ESFRIs
Size of
individual
groups
Multinational communities,
(e.g. H2020 projects)
‘Long tail of science’
ELIXIR
INSTRUCT
DARIAH
LifeWatch
EISCAT_3D
EPOS
LOFAR
ENES
ITER
GEOSS
WeNMR
CLARIN
…
WLCG
BBMRI
ELI
CTA
CLARIN
CORBEL
VIRGO
…
OpenDreamKit
WeNMR
DRIHM
VERCE
PhenoMeNal
BioExcel
Multiscale Genomics
AgINFRA
LSGC
…
PeachNote
CEBA Galaxy eLab
Semiconductor design
Main-belt comets
Quantum pysics studies
Virtual imaging (LS)
Bovine tuberculosis spread
Convergent evol. in genomes
Geography evolution
Seafloor seismic waves
3D liver maps with MRI
Metabolic rate modelling
Genome alignment
Tapeworms infection on fish
…
Industry,
SMEs
100% IT
CFD Support
CloudEO
CloudSME
Ecohydros
EOproc
IBM Research
mITSM
Numeca
Peachnote
RHEA
SixSq
Terradue
UberCloud
…
Competence Centres &
Thematic services
(EGI-Engage; EOSC-hub)
Enabling the NGIs
(with tools and support)
Pro-active
outreach
Typically emerge from
national context

5. 524/10/2017
Last but not least:
Engaging with the NGIs
• Connecting the country
• A ‘people’s person’
• Involvement in support cases
• Promotion of new services
• Events
• Local support
• ‘Long-tail redirect’
NGI International Liaisons are crucial !
NIL News email every 2 weeks

6. 624/10/2017
Engagement plan: 11 actions until July
RIs Mid-tail
(projects,
communities)
Industry NGIs
Launch EOSC-hub
Thematic Services and
Competence Centres
 9+8
Support EOSCpilot
Demonstrators
mature to prod. setup
(15)
Select service &
technology portfolio
for industry
Link with NOADs,
support national NOAD-
NGI workshops Link
Follow-up RI
engagement cases
from EGI-Engage (e.g.
BBMRI)
Work with projects
from ‘non-ESFRI’
domains
(mathematics, agro,
etc.)
Fast-track
infrastructure with
access fees
Establish bi-weekly NIL
news digest
Monitor RI landscape
and events – Inform
NGIs  Link
Support all NGIs to
nominate active NIL
(work needed:
FI, DE, EE, PL, RO, SI, SE)
Support RIs forming
INFRAEOSC-04
clusters

7. 724/10/2017
Future plans
Q1-2 Focus on RIs and NGIs (Current Engagement plan):
– 11 action points incl.: NIL-NOAD webinar with OpenAIRE on April
24https://indico.egi.eu/indico/event/3920/
Q3-4 Focus on long-tail and SMEs (Next plan update)
• Call for scientific applications
• Marketplace, ‘Applications on Demand’ platform, Support workshops
https://indico.egi.eu/indico/event/3025/
• National workshops organised by NOADs-NILs
• Regional EGI workshops, hosted by the NGIs
• Interested to host? Email Tiziana and Gergely

8. 824/10/2017
How to get involved
• Make sure you have a NIL delegate
• Contribute through the Engagement Plan
– http://go.egi.eu/engagementplan
• Call me on skype (name: gergely.sipos)

9. www.egi.eu
Thank you for your attention.
Questions? Feedback?
This work by Parties of the EGI-Engage Consortium is licensed under a
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