This document provides a checklist and guidelines for communications during a live incident or crisis. It outlines actions to be taken, including obtaining all relevant information, informing internal and external stakeholders, agreeing on approval protocols, scheduling meetings and calls with other organizations, preparing key messages and materials like statements, FAQs, and visuals, designating spokespeople, tracking media requests and social media posts, responding to inquiries, reviewing monitoring reports, and identifying additional stakeholders to reach. Responsibilities and deadlines are assigned for each action.