Looks at the financial business cost (operational and human resources) of allowing unprofessional inappropriate behavior's in the social work environment. (bullying betrayal, gossip, sabotage)

1. “ Harmony is a constant stream of evolution, a constantly changing vocabulary and syntax.” Rogers Sessions © 2007 Parris, Wolfe & Associates [email_address] Canada: 416-548-4237

2. Effects of Discord in the Organizational Structure Financial and Human Asset Costs © 2007 Parris, Wolfe & Associates [email_address] Canada: 416-548-4237

3. Harmonizing: Strategy, People, and Process With the business spheres in “harmony” corporate assets and resources are enabled to perform at optimum levels. © 2007 Parris, Wolfe & Associates [email_address] Canada: 416-548-4237 Effects of Discord in the Organizational Structure Harmony Business Strategy Internal Environment Process

13. Operation C osts : Discord in the HR Structure

15. The below Illustration of hidden operation cost are taken from an independent case study by Dr. Dan Dana: “Cost of Conflict” $234,512 Total cost of only one conflict $1,120 9. Employee Health Costs 1 Assumes one of the $40k employees resigned; conflict played typical role. 2 Illustration makes conservative assumption that this factor did not incur cost. $1,792 8. Unproductive Work Time $11,200 7. Diminished Motivation $0.00 2 6. Intellectual and Property theft/damage $8,000 5. Employee Restructuring $50,400 1 4. Terminated/Resigned employees $120,000 3. Impact of Diminished Decision Making $14,000 2. Opportunity cost of Distracted / Unproductive time $28,000 1. Distracted Team/Employee Time HR Discord between four employees in a six month period

16. Effects on Employee Health Mental and Physical

19. Atonal Team Environment : Effects on your Workforce , Operation Cost, Productivity and Customer Service

23. Resolving Discord in the Organizational Structure

26. Resolving Discord in the Organizational Structure – cont’d When the three business spheres are “ retuned” into harmony, resources are stimulated into performing at optimum levels. Harmony Business Strategy Internal Environment Process

27. “ Our mission is to encourage organizations to strengthen their interpersonal infrastructures ” Parris, Wolfe & Associates’ consultants each have specific areas of expertise, and years of experience to back up their knowledge. We work directly with senior management and production staff to facilitate team building, and resolve intra-office d iscord and dissonant H uman R esource issues prevalent in a company To learn about our services please visit www.businessaccountability.com or call us directly. Parris, Wolfe & Associates 416-548-4237 Thank you for your time Tamara Parris & John Wolfe

29. Appendix