Effective communication

1.  Introduction
 Definition
 Communication Cycle
 Type of Communication

2. Definition
 The word “communication” has been derived from LATIN word
“Communicare”.
 “Communicare” means to share.
 The sharing of information ,knowledge ,understanding ,and thoughts
to other is called communication.

3.  There are two parties required for Communication.
 First party calls as “Sender” and second calls as “Receiver”.
 Absence of these two parties communication can not take place.
 It is termed effective only when the receiver receive the message
intended by the sender in the same perspective.
otherwise, it is miscommunication.

4. Communication Cycle

5.  Sender first encode the message and send it.
 Message goes through in well defined channel.
 Message reaches to the receiver, they decodes the message
and give pay attention on its ,if receiver understand the
message , then they give the feedback to the sender.
 Feedback is nothing but it is reply the suitable answer to
the sender.
 For every moment it is not necessary that receiver will
understand the message.
 This is happened due to presence of some noise and fault
in channel.

6. Effective Communication
 Essential for effective communication
 A common communication Environment
 Co-operation between the sender and the receiver
 Selection of an appropriate channel
 Correct encoding and decoding of the message
 Receipt of the desired response and feedback

7. Noise
 If response and desired answer do not get back to the sender from the
receiver , then communication has not been done.
 This is because of presence of noise.
 “Noise” is defined as any unplanned interference in the communication
environment ,which causes hindrance in the transmission of the message.
 Noise distorts interpretation or decoding part of the communication process.

8.  There are two types of “Noise”.
o Channel Noise
o Semantic Noise
Channel Noise
 Channel noise is any interference in the mechanism of the
medium used to send a message.
 Channel noise is developed externally.
Example:- Noise in telephone lines , too high volume from
loudspeaker etc.

9. Semantic Noise
 This type of error produced in the message itself.
 It is developed internally .
 It is generated due to faulty grammar , misspellings
and incorrect punctuation .
Example:- Sender interpret “Condescend” in positive
manner but receiver interpret in negative
manner.

10. Type of Communication
 General Communication
 Technical Communication
 Extra personal Communication
 Intra personal Communication
 Interpersonal Communication
 Mass Communication

11. General Communication
 It contains a general message.
 Informal in style and approach.
 No set pattern of communication.
 Mostly oral
 Not always for a specific audience.
 Doesn’t involve the use of technical vocabulary or graphics, etc.

12. Technical Communication
 It contains a technical message.
 Mostly formal
 Follows a set pattern
 Both oral and written
 Always for a specific audience
 Frequently involves jargon, graphics, etc.

13. Extra personal Communication
 Communication between human beings and non-human entities
is called “Extra personal Communication”.
 This form of communication requires perfect co-ordination and
understanding between the sender and receiver .
Example:- Communication between you and your pet dog.

14. Intrapersonal Communication
 This takes place within the individual.
 Self-motivation , self-determination ,etc are take place in intrapersonal level.
Example:- When you begin to “Feel hot” , the information is sent to
the brain and you may decide to “turn on the cooler” ,
responding to instructions sent from the brain to the hand.
-> In this case ,the relevant organ is the sender, the electrochemical
impulse is the message , and the brain is the receiver.

15. Interpersonal Communication
 Communication at this level refers to sharing of information among
people.
 Interpersonal communication differs from other forms of
communication.
 In that there are few participants involved.
 The interactants are in close physical Proxemity to each other .
 There are many sansory channel used , and feedback is immediate.
 It can be formal or informal.

16. Mass Communication
 This type of communication require a mediator to transmit information.
 Mass media such as journals, books, newspapers, and television which
mediate such communication.
 This kind of message are for large audience.
 Oral communication through mass media requires some equipment,
such as microphone, amplifiers, etc.
 For written form needs print or visual media.