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EEC Testimonial on Learn @ Lunch Briefing on Achieving Service Excellence-8-Nov-2014

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Centre for Executive Education
Centre for Executive Education

EEC Testimonial on Learn @ Lunch Briefing on Achieving Service Excellence-8-Nov-2014

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08 November 2014 Prof Sattar Barwany Chief Executive Officer, CEE Global , C-Suite Master Executive Coach, EDA Asia Pacific CENTRE FOR EXECUTIVE EDUCATION (CEE) 259 Tampines Central Singapore 915209 Dear Prof Sattar, EXECUTIVE BRIEFING ON ACHIEVING SERVICE EXCELLENCE FOR STAFF OF EAGLE EYE CENTRE We write to thank you for your wonderful session with all the staff of Eagle Eye Centre on improving service excellence. You were engaging, entertaining and yet left the necessary PEARLs on how we could even further improve our service to patients from our hearts. Your session was so impactful that since then, we have had more spontaneous compliments from patients than ever before. Thank you very much, Yours sincerely, Dr Julian Theng Group Chairman | Group Medical Director | Director of Cornea and Refractive Surgery | EAGLE EYE CENTRE PTE LTD Mount Alvernia Hospital, 820 Thomson Road, Medical Centre Block B, #02-11/17, Singapore 574623 Tel: (65) 6456-1000 | Fax: (65) 6456-1006 Mount Elizabeth Medical Centre, 3 Mount Elizabeth, #08-02, Singapore 228510 Tel: (65) 6836-0001 | Fax: (65) 6836-0002 Parkway East Medical Centre, 319 Joo Chiat Place, #05-03, Singapore 427989 Tel: (65) 6348-1000 | Fax: (65) 6348-1001 Mount Elizabeth Novena, 38 Irawaddy Road, Mount Elizabeth Novena Specialist Centre, #08-22/23/24, Singapore 329563 Tel: (65) 6570-1000 | Fax: (65) 65701001 Email: juliantheng@eagleeyecentre.com.sg

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EEC Testimonial on Learn @ Lunch Briefing on Achieving Service Excellence-8-Nov-2014

  • 1. 08 November 2014 Prof Sattar Barwany Chief Executive Officer, CEE Global , C-Suite Master Executive Coach, EDA Asia Pacific CENTRE FOR EXECUTIVE EDUCATION (CEE) 259 Tampines Central Singapore 915209 Dear Prof Sattar, EXECUTIVE BRIEFING ON ACHIEVING SERVICE EXCELLENCE FOR STAFF OF EAGLE EYE CENTRE We write to thank you for your wonderful session with all the staff of Eagle Eye Centre on improving service excellence. You were engaging, entertaining and yet left the necessary PEARLs on how we could even further improve our service to patients from our hearts. Your session was so impactful that since then, we have had more spontaneous compliments from patients than ever before. Thank you very much, Yours sincerely, Dr Julian Theng Group Chairman | Group Medical Director | Director of Cornea and Refractive Surgery | EAGLE EYE CENTRE PTE LTD Mount Alvernia Hospital, 820 Thomson Road, Medical Centre Block B, #02-11/17, Singapore 574623 Tel: (65) 6456-1000 | Fax: (65) 6456-1006 Mount Elizabeth Medical Centre, 3 Mount Elizabeth, #08-02, Singapore 228510 Tel: (65) 6836-0001 | Fax: (65) 6836-0002 Parkway East Medical Centre, 319 Joo Chiat Place, #05-03, Singapore 427989 Tel: (65) 6348-1000 | Fax: (65) 6348-1001 Mount Elizabeth Novena, 38 Irawaddy Road, Mount Elizabeth Novena Specialist Centre, #08-22/23/24, Singapore 329563 Tel: (65) 6570-1000 | Fax: (65) 65701001 Email: juliantheng@eagleeyecentre.com.sg