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The Garvey Group is a 90-year-old family owned business that has grown to become one of the fastest growing e-commerce solution providers in the US. They offer a full-service e-commerce platform for businesses that allows for online shopping, reviews and social media integration, targeted promotions, secure payments, and analytics to track sales and marketing campaigns. Their platform is customizable and aims to provide a great consumer experience from start to finish.
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E-Commerce Platform
- 1. Marketers Merchandisers & Business Managers The E-Commerce Platform for:
- 2. The Garvey Group Poised for Progress Celebrating over 90 years as a family-owned and operated business, The Garvey Group enjoys continuity and culture matched by few Chicagoland firms. Now among the nation's fastest growing solutions providers, The Garvey Group is constantly evolving, yet it still remains in touch with its customer-focused roots. Over 10 years of e-commerce experience and hundreds of successfully deployed projects. Overview Summary Client Experience Planning & Execution Consumer Experience
- 3. The Importance of E-Commerce 1 - Source: “How Consumers Use Manufacturers’ Web Sites", by Sucharita Mulpuru, Aug 27, 2007 2 - Source: Forrester Research , US Web Influenced Retail Sales Model, 12/08 54% of total US retail sales influenced or made online by 2013. 2 46% of US online consumers visit manufacturers’ websites to research products. 1 Overview Summary Client Experience Planning & Execution Consumer Experience
- 4. Platform Overview Shopping Experience Ratings, Reviews & Social Media Promotion & Targeted Content Secure Payment & Hosting Future Expansion Order Processing & Fulfillment Inventory Management Storefront Administration Consumer Analytics Marketing Campaign Management Inventory, Sales & Tax Reporting Client Experience Planning & Execution Consumer Experience Overview Summary Client Experience Planning & Execution Consumer Experience
- 5. Consumer Experience Consumer Experience Overview Summary Client Experience Planning & Execution Consumer Experience
- 7. Ratings, Reviews & Social Media Ratings & Reviews Improve conversion rates & customer satisfaction 3 - Source: “The Positive Impact of Ratings and Reviews", by Sam Decker, October 6, 2009 – chiefmarketer.com 80% of shoppers consulted ratings and reviews prior to buying a product last holiday season. 3 Overview Summary Client Experience Planning & Execution Consumer Experience Social Media Allow customers to link and share product experiences Become a fan on Facebook Follow us on Twitter
- 10. Expanding for the Future Mobile & Multi–Channel Applications Overview Summary Client Experience Planning & Execution Consumer Experience
- 11. Client Experience Client Experience Overview Summary Client Experience Planning & Execution Consumer Experience
- 14. Inventory, Sales & Tax Reporting Overview Summary Client Experience Planning & Execution Consumer Experience
- 15. Planning & Execution Planning & Execution Overview Summary Client Experience Planning & Execution Consumer Experience
- 16. Order Processing & Fulfillment Overview Summary Client Experience Planning & Execution Consumer Experience Pick n’ Pack Of Product QC & Packaging Shipping Consumer Notification Returns Processing Order Received From OMS
- 18. Storefront Administration Order, User & Catalog Administration Overview Summary Client Experience Planning & Execution Consumer Experience
- 19. Summary Summary Overview Summary Client Experience Planning & Execution Consumer Experience
- 20. Commerce Server Examples Overview Summary Client Experience Planning & Execution Consumer Experience
- 21. Integrated Solutions Overview Summary Client Experience Planning & Execution Consumer Experience