SlideShare a Scribd company logo
Empowered consumers can help brands
create better products and services.
We just facilitate it.
All rights reserved eCGlobalPanel Inc. - 2016
Market Scenario
“Customer Services is
the new Marketing.”
Aaron Magness , Zappos Marketing Chief
For your company, it creates a fast, simple
and scalable way to learn, boost customer
loyalty and increase sales.
We develop technology that facilitates
consumers connect and engage with brands,
through meaningful digital experiences
created in our interactive communities and
apps.
What we do?
The Problem we want to solve.
.Marketing teams are lacking the
ability to quickly adapt to new
consumer behavior, trends and
expectations.
The need to help brands agilely
take data-driven decisions and
stay relevant to digital-savvy
consumers is the problem and
opportunity that animates
everything we do at eCGlobal.
Our platform combines social media elements, online
communities, loyalty-gamification and consumer insights tools in
order to help brands connect, engage and
learn with consumers.
eCGlobal is at the intersection of
marketing, customer services
and consumer insights
technologies.
It’s simple like this!
1. You need to engage your
target audiences and
understand their desires,
behaviors and opinions.
2. We help you connect with
them through our social media
platform, apps and
communities.
3. And deliver to you the insights
you need in order to take better
decisions, boost sales and
increase customer loyalty.
How does it work?
Build your own
presence in our
social network or
create your private
community.
Create meaningful
relationships with
your customers,
followers and fans.
CONNECT
ENGAGE
Use our innovative
tools and obtain
actionable data and
insights.
LEARN
Open dialogues, post
questions ,create
interactive micro-contents
and activities.
Gather actionable insights
with our research tool-kit .
Create your branded
community, or your own
mobile app.
Interested?

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eCGlobalforBusinessSummary

  • 1. Empowered consumers can help brands create better products and services. We just facilitate it. All rights reserved eCGlobalPanel Inc. - 2016
  • 2. Market Scenario “Customer Services is the new Marketing.” Aaron Magness , Zappos Marketing Chief
  • 3. For your company, it creates a fast, simple and scalable way to learn, boost customer loyalty and increase sales. We develop technology that facilitates consumers connect and engage with brands, through meaningful digital experiences created in our interactive communities and apps. What we do?
  • 4. The Problem we want to solve. .Marketing teams are lacking the ability to quickly adapt to new consumer behavior, trends and expectations. The need to help brands agilely take data-driven decisions and stay relevant to digital-savvy consumers is the problem and opportunity that animates everything we do at eCGlobal.
  • 5. Our platform combines social media elements, online communities, loyalty-gamification and consumer insights tools in order to help brands connect, engage and learn with consumers. eCGlobal is at the intersection of marketing, customer services and consumer insights technologies.
  • 6. It’s simple like this! 1. You need to engage your target audiences and understand their desires, behaviors and opinions. 2. We help you connect with them through our social media platform, apps and communities. 3. And deliver to you the insights you need in order to take better decisions, boost sales and increase customer loyalty.
  • 7. How does it work? Build your own presence in our social network or create your private community. Create meaningful relationships with your customers, followers and fans. CONNECT ENGAGE Use our innovative tools and obtain actionable data and insights. LEARN Open dialogues, post questions ,create interactive micro-contents and activities. Gather actionable insights with our research tool-kit . Create your branded community, or your own mobile app.