eBay became the world's leading auction platform by leveraging its first mover advantage. It offered an innovative online marketplace model with minimal costs and operational risks. eBay gained users' trust through feedback mechanisms and acquired PayPal to facilitate online payments. It expanded services like "Go Local" and "Buy It Now" to deepen customer relationships. While eBay successfully expanded globally through acquisitions and localized sites, it faced limitations in markets like Japan and China where competitors offered better adapted business models. Network effects were crucial to eBay's growth, as the value of the platform increases with more users, attracting even more participants in a reinforcing cycle.
Ebay - Presentation for Strategic Management classTheodore Le
This is a presentation for my group work on eBay in Strategic Management class. If you want the full written report (about 50 pages), please contact me via le@khuya.net
Ebay - Presentation for Strategic Management classTheodore Le
This is a presentation for my group work on eBay in Strategic Management class. If you want the full written report (about 50 pages), please contact me via le@khuya.net
Discussion about E-bay in Paul Trott Book of Innovation management. Group members consist of Tumenast Erdenbold, Thint Khine and Riri Kusumarani. Course offered by Professor Munkee Choi in ITTP,KAIST
Ebay is a world largest website where sellers and buyers come and make transactions. E BAY IN CHINA, eBay works lot in china to make success as they get in other countries.the marketing plans they get for success are listed in this presentation.
the new strategy which is taken by new CEO are also listed in this.
E-commerce plays the vital role for the government, private sector organization as well as the consumers which address the convenient and effective process. Therefore, we performed the
case study using one of the most popular e commerce site “eBay”. This study investigates how this website is performing its operation and how it is supporting the e-commerce. This study entails the ease of use of the website for performing commercial activities to the consumers and its advantages and disadvantages to the consumer, organization as well as government. The main aim of this case study is to analyze how these e-commerce website works and how it is supporting the e-commerce development. The objectives of this case study are to understand how it enables the business to get their potential customers worldwide, how its sells its goods and services to the local and remote customers.
Case analysis exploring ebay's strategic options. Comparisons made against Amazon.com's 1500%+ growth over the past decade versus ebay's 50%+ growth, revenues, margins and ownership of key assets, supply chain, etc.
Discussion about E-bay in Paul Trott Book of Innovation management. Group members consist of Tumenast Erdenbold, Thint Khine and Riri Kusumarani. Course offered by Professor Munkee Choi in ITTP,KAIST
Ebay is a world largest website where sellers and buyers come and make transactions. E BAY IN CHINA, eBay works lot in china to make success as they get in other countries.the marketing plans they get for success are listed in this presentation.
the new strategy which is taken by new CEO are also listed in this.
E-commerce plays the vital role for the government, private sector organization as well as the consumers which address the convenient and effective process. Therefore, we performed the
case study using one of the most popular e commerce site “eBay”. This study investigates how this website is performing its operation and how it is supporting the e-commerce. This study entails the ease of use of the website for performing commercial activities to the consumers and its advantages and disadvantages to the consumer, organization as well as government. The main aim of this case study is to analyze how these e-commerce website works and how it is supporting the e-commerce development. The objectives of this case study are to understand how it enables the business to get their potential customers worldwide, how its sells its goods and services to the local and remote customers.
Case analysis exploring ebay's strategic options. Comparisons made against Amazon.com's 1500%+ growth over the past decade versus ebay's 50%+ growth, revenues, margins and ownership of key assets, supply chain, etc.
If your business is in luxury brands, cosmetics, appareils, accessories, you need to consider setting up a flagship store in Paris to upgrade your brand image..
A study to evaluate the impact of acquisitions on the bottom line of ebayCharm Rammandala
The purpose of this study is to understand the business model of E-Bay and evaluate the management strategy to determine the overall success of the series of mergers and acquisitions company made over the years. Study will further focus on competitive strategies in use and how it is impacting the growth of the firm.
The impact of the Internet on International MarketingAmr Elrawi
The time and cost barriers associated with access to markets have fallen significantly over the past 40 years. Internet was one of the main factors that help in reducing the cost of access to market. It has made it significantly easier for companies to trade overseas, engage with other companies on what is called B2B trading and consumers on what is called B2C trading; Internet has changed the market dynamic.
eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website.
Consumer reactions toward clicks and bricksinvestigating bu.docxmaxinesmith73660
Consumer reactions toward clicks and bricks:
investigating buying behaviour on-line and at
stores
GLENN J. BROWNE, JOHN R. DURRETT and JAMES C. WETHERBE
Area of ISQS, Rawls College of Business Administration, Texas Tech University, Lubbock, TX 79409-2101,
USA; e-mail: [email protected]
Abstract. The development of the world wide web created a
new sales channel for retailers, and many thousands of
companies have attempted to take advantage of this new
method for reaching customers. Analysis of the 2000 stock
market collapse suggests that business models relying on both
internet (‘clicks’) and physical (‘bricks’) presences may be the
most successful. Internet business problems include the need to
structure internal and external business processes to serve
customers appropriately, the need to provide adequate
technological and physical infrastructures, and the need to
understand customer consumption processes in ‘virtual’ and
physical environments. The purpose of this research is to
provide insight into these problems by investigating consumer
beliefs and preferences about shopping on-line and in physical
stores. We developed a research model and then performed an
empirical investigation using two studies. Results and implica-
tions of the findings for business strategy are discussed.
1. Introduction
Technological advances in the 1990s enabled entirely
new ways of conducting business in the US and
throughout the world. Of particular importance was
the World Wide Web, an enhancement of the internet
that allowed consumers and businesses to communicate
in ways that were previously unavailable and perhaps
even unthinkable. From the mid-1990s to early 2000,
the focus of businesses was primarily on the opportu-
nities provided by the new internet capabilities.
Following the ‘dot-com’ crash in early 2000, however,
businesses began to recognize the problems associated
with doing business on the internet. From this point
onward, much of investors’ and the media’s focus
shifted to companies with both internet and ‘brick and
mortar’ presences.
Numerous researchers have investigated on-line buy-
ing behaviour over the past several years (e.g.,
Jarvenpaa and Todd 1997, Lohse et al. 1997, Bellman
et al. 1999, Lohse and Spiller 1999, Swaminathan et al.
1999, Bhatnagar et al. 2000, Chau et al. 2000, Palmer et
al. 2000, Ratchford et al. 2001). However, little research
has addressed relationships between on-line purchasing
(‘clicks’) and purchases made at physical stores
(‘bricks’). The purpose of this paper is to report the
results of two exploratory studies designed to assess
consumers’ reactions to shopping at clicks and bricks.
We first review background relevant to the two
shopping channels and the challenges faced by compa-
nies operating in the on-line environment. We next
develop a research model and research questions to
guide our investigations. We then report the results of a
large survey aimed at uncovering several of the relation-
ships specifie.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
E-bay analysis
1. JACOBS UNIVERSITY BREMEN
Going, Going, Gone! –
Consumer Auctions
EXECUTIVE SUMMARY
Mendelson, H. 2006, "Going, Going, Gone! – Consumer Auctions", Graduate School of Business, Stanford
University
Mariya Arnaudova
10/31/2010
Fall 2010- Organizational Design for Networks: Prof. Lattemann
2. Table of Contents
1. Summary of Case .................................................................................................................................. 2
A) Overview ........................................................................................................................................... 2
B) Background ....................................................................................................................................... 2
C) Further Growth ................................................................................................................................. 2
D) Competition and Going Global.......................................................................................................... 2
2. Answers to Questions ........................................................................................................................... 2
A) How did eBay become the world’s leading auction platform? What was the role of the first
mover advantage? .................................................................................................................................... 2
B) Ebay offers auction platforms worldwide. Are there any limits? ..................................................... 3
C) Google’s success is based on the realization of network effects. How can a company realize
network effects and why is it important? ................................................................................................. 3
Bibliography .................................................................................................................................................. 4
1
3. 1. Summary of Case
A) Overview:
With more than 90 million active users globally, eBay is the world's largest online marketplace, where
practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse
community of individual buyers and sellers, as well as small businesses. For 2009 the total worth of
goods sold on eBay was $60 billion (eBay Inc. Overview, 2010). According to eBay Inc. annual report for
2009 their total net revenues are $8,727,362 with 2% increase from the previous year (eBay, 2009, p.2).
B) Background:
The idea of eBay’s founder Pierre Omidyar was to create a fair and efficient market on the Internet in the
form of an auction (Mendelson, 2006, p.7). Being profitable from its very beginning, eBay had the task to
provide flawless service to users through trustable community of sellers and buyers and impeccable
information technology. First, the rating scheme based on transaction-related feedback ensured open and
honest communication between all members. eBay also offered escrow services which distributed the
money to the seller only after the buyer has accepted the shipment. Later on, eBay acquired PayPal
which was easier to use for online payments and had a rather large network. Second, the management of
user information, billing, bidding, category search, user notification and real-time transaction support
required a robust infrastructure. Consequently, eBay’s database was stored on 400 disks, each with 50-
100 gigabytes of data, mirrored in real time for disaster recovery (Mendelson, 2006, p.11). However, 22-
hour outage in 1999 urged eBay to reinvestigate their information technology and redesign it into a new
three-tiered architecture.
C) Further Growth:
eBay introduced number of additional initiatives like “Go Local”, “Buy-It-Now” and “eBay Stores”. The
launch of “Go Local” in 1999 had the goal to encourage the sale of items that were too bulky or expensive
to ship or items of local interest (Mendelson, 2006, p.13). In 2000 eBay introduced the “Buy-It-Now”
format which allowed buyers to get the items right away at a price set by the seller without waiting for the
auction to close. Later in 2001, eBay created the “eBay Stores” which provided sellers a merchandising
showcase and ability to build their own brands as well as selling though fixed price or auction formats.
D) Competition and Going Global:
After the dot-com burst, eBay’s success resulted in consolidation: among uBid, Egghead.com, Yahoo!
and Amazon.com Auctions, eBay had 64.3% revenue share of leading auction sites in the US for May
2001 (Mendelson, 2006, p.27).
eBay started penetrating international markets in 1999 with the acquirement of Alando.de in Germany
and the launch of sites in the UK and Australia. Among their tactics arsenal was: building user community
through internal efforts (e.g. UK, Hong Kong), leveraging an existing platform to expand to a new same-
language market (e.g. Canada, Ireland, Switzerland), acquiring a company already in the local trading
market(e.g. Germany, South Korea, Taiwan, India) or partnering with strong local companies (e.g.
Australia, Japan, China) (Mendelson, 2006, p. 32).
2. Answers to Questions:
A) How did eBay become the world’s leading auction platform? What was
the role of the first mover advantage?
Similar to most other industries, in e-commerce, first movers’ sustainability of advantages is determined
by the immutability of the resources and configuration on which it depends. (Mellahi, Johnson, 2000,
p.445). There are very few strategies that will provide sustainable competitive advantage which for many
firms is based on more on how well the Internet intermediaries leverage their first-mover advantage and
then create a foundation for long-term gains. (Chircu, Kaufmann , 2001, p.44). This is the case with eBay.
eBay’s business model was profitable since the very beginning, as it offered an auction platform for
sellers and buyers without involving any inventory, stocks or distribution. Therefore eBay’s operation
costs and business risks are minimal. Furthermore, eBay continuously expanded its product categories
way beyond only collectibles. Currently, almost any item may be sold on their platform.
2
4. Another success factor is users’ trust. eBay’s feedback mechanism encourages buyers to provide
detailed rating of sellers’ performance based on experienced-transaction-relation (Resnick, 2006, p.85).
Consequently, by viewing seller’s previous ratings, prospective buyers can make better decisions whether
to do the transaction or not. A logical upgrade of users’ trust was also PayPal’s acquisition which not only
solved the problem with trust in payments but also increases eBays income directly since only 44% of
PayPal payments are associated with eBay (eBay, 2009, p.11).
Furthermore, eBay leveraged their first-mover advantage with diversification of the services they offer: the
introduction of “Go Local”, “eBay Stores” and “Buy-It-Now” allowed users to choose from a wider service
palette according to their specific needs. Thus eBay continued to deepen their customer orientation.
B) eBay offers auction platforms worldwide. Are there any limits?
eBay established itself on the European market through a series of acquisitions, own sites development
and common languages leveraging. After the acquisition of the German Alando.de, eBay launched its
Austrian site as an offshoot. The strategy aimed at quick and efficient entry to international markets at
minimal technology investment. Another major event was the acquisition of the French iBazar which gave
eBay a dominant pan-European presence (Mendelson, 2006, p.22). Similar were the stories in South
America, Australia and New Zealand.
However, eBay’s Asian experience proved that there are certain limits to their plans of expansion. Their
first main hurdle was Japan where Yahoo! has already established itself as a first mover. eBay charged
fees which were not charged by Yahoo! and used payment methods which were unpopular in Japan. The
result was that eBay suspended its operations from Japan after two years of operation (2000-2002).
However, eBay’s strategy in Korea encompassed the acquisition of already established auction site with a
large community and many listings. The difference was that eBay did not integrate the Korean site and
allowed it to keep its local brand and platform (Mendelson, 2006, p.23).
The next step of eBay was the formation of a strategic alliance with EachNet, leading online trading
community in China which was later on acquired, co-branded and integrated by eBay’s common IT
platform. Although EachNet lead initially in registered users, their main competitor Taobao.com grew
quickly, reaching 57% GMV share compared with Each Net’s 28% in the first quarter of 2006 (Mendelson,
2006, p.24). The differences between the two approaches were that the Taobao.com uses were free of
charge for three years and the site allowed its users to directly communicate with each other, encouraged
instant messaging and also introduced a service similar to PayPal called AliPay. As a response, eBay
offered EachNet free of charge, waived final value fees on all transactions, and eliminated subscription
and listing fees.
eBay’s worldwide auction platforms obviously have their limits. Some of them are cultural differences (e.g.
payment methods in Japan), inability to “beat” established first mover on the market with better service
(e.g. Yahoo! in Japan) and inability to notice specific market needs due to previous successful
international penetration strategies (e.g. China). eBay’s one-size-fit-all formula of success on different
markets had its flaws especially on the Asian market.
C) Google’s success is based on the realization of network effects. How can
a company realize network effects and why is it important?
Network effects are much stronger in the digital economy; marketing programs must take advantage of
the network effects in order to build critical mass of installed customer base (Lee, 2001, p.350). The value
of the market place to a new user is proportional to the number of other users in the market.
Consequently, critical mass of installed customer base is extremely crucial for eBay. Moreover, the
increasing number of users, both sellers and buyers, regulates the market prices, approaching the perfect
market idea. As the number of buyers grow, prices of bids on items increase. Thus, it becomes much
more profitable for sellers to sell on eBay. But as their number increases, prices fall. Eventually, as the
number of users on eBay grows, the prices better reflect the supply-demand curves. This very much
corresponds to the General Equilibrium neoclassical enonomic theory.
All major internet players like Google, Facebook and eBay take advantage of the network effects as they
provide a standardized platform for exchange of information, goods or services. If nobody used them,
there will be no sense in their existence. Therefore they should continue providing users with custom-
made solutions in order to detain the networks functioning.
3
5. Bibliography
eBay Inc. Overview. (2010). Retrieved October 31, 2010, from eBay Inc.: http://www.ebayinc.com/who
Alina N. Chircu, Robert J. Kaufmann . (2001). Digital intermediation in electronic commerce: the eBay
model. In B. H. Stuart Barnes, E-commerce and v-business: business models for global success
(pp. 45-66). Oxford: Butterworth-Heinemann.
eBay. (2009). Annual Report 2009. eBay Inc.
Kamel Mellahi, Michael Johnson. (2000). Does it pay to be a first mover in e.commerce? The case of
Amazon.com. Management Decision, 445 - 452.
Lee, C.-S. (2001). An analytical framework for evaluating e-commerce business models and strategies.
Internet Research, 349 - 359.
Madelson, H. (2006, June). Going, Going, Gone! - Consumer Auctions. Graduate School of Business,
Stanford University, pp. 1-33.
Resnick, P. (2006). The value of reputation on eBay: A controlled experiment. Experimental Economics,
79-101.
4