The document provides step-by-step instructions for performing various transactions through the easypaisa mobile account system. It describes how to transfer funds to another user's CNIC or easypaisa account number, pay utility bills, check account balance and transaction history, add or pay favorites, and transfer funds to or from a linked bank account. Screenshots illustrate each step of the transaction process and confirmation messages received.

1. easypaisa Mobile Account
Screen Shots for different Transactions

2. Money Transfer to a Receiver's CNIC
1.Pay Utility Bill 1.To easypaisa no
2.Send Money
3.Favorites 2.To Other Users
*786# 4.My Account
5.Bank Transfers
Subscriber Dials Subscriber selects Subscriber selects
*786# option 2 option 2

3. Money Transfer to a Receiver's CNIC
Receiver Mobile
Number
03458501830
Subscriber enters receiver mobile
System asks for receiver mobile phone
phone number in the format
number
03XXXXXXXXX

4. Money Transfer to a Receiver's CNIC
Receiver CNIC
4210117984345
Subscriber enters 13 digit
System asks for receiver CNIC
receiver CNIC without dashes

5. Money Transfer to a Receiver's CNIC
Amount 500
Subscriber enters transaction
System asks for Amount
amount

6. Money Transfer to a Receiver's CNIC
Enter Trx 83702
Passcode
Subscriber enters 5-digit secret pass-code.
System asks for Trx Passcode This pass-code must not be revealed to
anyone except the recipient

7. Money Transfer to a Receiver's CNIC
Now sending Rs.
500 to CNIC
4210117984345. 12312
Enter PIN to
confirm.
Subscriber enters Pin Code. Confirmation
System confirms the transaction by asking
SMS is sent to both the sender and
Pin
receiver

8. Money Transfer to a Receiver's CNIC
Sender receives Receiver receives
a SMS from 3737 a SMS from 3737
Trx ID 371892. You have 03458554311 has sent you
sent Rs. 500 to CNIC Rs. 500. You can
4210117984345.The fee withdraw/collect this
for this transaction is Rs. cash from any easypaisa
20. Your new easypaisa authorized retailer by
account balance is Rs. giving your CNIC, Trx ID
1,567.00 and transaction passcode.

9. Funds Transfer to another
easypaisa Account
1.Pay Utility Bill 1.To easypaisa no
*786# 2.Send Money
3.Favorites 2.To Other Users
4.My Account
5.Bank Transfers
Subscriber selects option Subscriber selects option
Subscriber Dials *786#
2 for money transfer 1

10. Funds Transfer to another
easypaisa Account
Enter
easypaisa no 034585018301
System asks for receivers Subscriber enters 12 digit
easypaisa number easypaisa number

11. Funds Transfer to another
easypaisa Account
Enter Amount 500
Subscriber enters transaction
System asks for Amount
amount

12. Funds Transfer to another
easypaisa Account
Now paying Rs.
500 to
12312
034585018301.
Enter PIN to
confirm
Subscriber enters 5-digit Pin Code.
System confirms the transaction by asking
Confirmation SMS is sent to sender and
Pin
receiver

13. Funds Transfer to another
easypaisa Account
Sender receives Receiver receives
a SMS from 3737 a SMS from 3737
Trx ID 254345. You have Trx ID 254345. You have
sent Rs 500 to Received Rs 500 from
03458501830. The fee for 03458554311 and your
this transaction is Rs. 10. new easypaisa account
New easypaisa account balance is Rs. 9,000.00
balance is Rs. 1,567.50

14. Utility Bills Payment
1.Pay Utility Bill 1.Electricity
2.Send Money
*786# 3.Favorites 2.Telephone
4.My Account
5.Bank Transfers
3.Gas
Subscriber dials Subscriber selects Subscriber selects
*786# option 1 Utility Bill Type

15. Utility Bills Payment
1. GEPCO
2. HESCO Enter Consumer ID
3. KESC 4358092348098
4. LESCO
5. MEPCO
Subscriber selects System asks Subscriber enters consumer id
Utility Bill Company Consumer ID printed on bill

16. Utility Bills Payment
Dear Customer!
Amount payable for
4358092348098 is 12345
Rs. 1500 due by 20-
12-09. To confirm
Enter Pin
System confirms the Subscriber enters 5-digit Pin
transaction by asking Pin code

17. Utility Bills Payment
Subscriber receives
a SMS from 3737
Trx ID 343850. Rs 1500
paid by 4358092348098
to GEPCO at 11:45:15 on
15-12-2009. Fee charged
is Rs. 17.4. New
easypaisa balance is Rs.
5,455

18. Balance Inquiry
1.Pay Utility Bill 1.Balance Inquiry
2.Send Money 2.Mini Statement
*786# 3.Favorites 3.Send A/C Info
4.My Account 4.Manage Pin
5.Bank Transfers 5.Web Login
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 4 Option 1

19. Balance Inquiry
Current Balance 1500
Enter Pin 43435
Available Balance 1500
System asks to Subscriber enters System displays
Enter Pin 5-digit Pin code account balance

20. Mini Statement
1.Pay Utility Bill 1.Balance Inquiry
2.Send Money 2.Mini Statement
*786# 3.Favorites 3.Send A/C Info
4.My Account 4.Manage Pin
5.Bank Transfers 5.Web Login
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 4 Option 2

21. Mini Statement
17Dec MTS –Rs 120
15Dec TOU –Rs 150
Enter Pin 43435 13Dec MTS –Rs 500
11Dec CWD –Rs 100
05Dec CDP +Rs 250
Excl. of Fee and Taxes
System asks to Subscriber enters System displays
Enter Pin 5-digit Pin code last 5 transactions

22. Change Pin
1.Pay Utility Bill
2.Send Money
*786# 3.Favorites
4.My Account
5.Bank Transfers
Subscriber dials *786# Merchant selects option 4

23. Change Pin
1.Balance Inquiry 1.Change Pin
2.Mini Statement
3.Send A/C Info
4.Manage Pin
2.Create Pin
5.Web Login
Subscriber selects option 4 Subscriber selects option 1

24. Change PIN
Enter OLD Pin 12345
Subscriber enters 5-digit Pin
System asks for Old Pin
code to change

25. Change Pin
Enter New Pin 43435
Subscriber enters 5-digit New
System asks for New Pin
Pin Code

26. Change Pin
You have
Confirm New Pin 43435 Successfully
changed your
Pin
System asks to Subscriber re-enters Successful Message
confirm new Pin the same New Pin appears on USSD

27. Create Pin
1.Pay Utility Bill
2.Send Money
*786# 3.Favorites
4.My Account
5.Bank Transfers
Subscriber dials *786# Merchant selects option 4

28. Create Pin
1.Balance Inquiry 1.Change Pin
2.Mini Statement
3.Send A/C Info
4.Manage Pin
2.Create Pin
5.Web Login
Subscriber selects option 4 Subscriber selects option 2

29. Create Pin
You have
Enter New Pin 43435 Successfully
created your
Pin
System asks to Enter Subscriber enters 5- Successful Message
new Pin digit New Pin code appears on USSD

30. Transfer In
1.Pay Utility Bill 1.From Tameer
2.Send Money
*786# 3.Favorites
4.My Account
2.To Tameer
5.Bank Transfers
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 5 Option 1

31. Transfer In
Enter Amount 1000
Subscriber enters amount to
System asks for Amount
transfer from Tameer Bank Account

32. Transfer In
Now Receiving Rs
1000 from your 43545
Tameer Bank
Account. To
Confirm Enter Pin
System confirms the Subscriber enters 5-digit Pin
transaction by asking Pin Code

33. Transfer In
Subscriber receives
a SMS from 3737
Trx ID 343850. You have
transferred in Rs 1000
from A/C <Tameer A/c
#>. The fee is Rs. 0. New
easypaisa account
balance is Rs. 1500.

34. Transfer Out
1.Pay Utility Bill 1.From Tameer
2.Send Money
*786# 3.Favorites
4.My Account
2.To Tameer
5.Bank Transfers
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 5 Option 2

35. Transfer Out
Enter Short SHIORTNAME
Name
System asks for shortname of Subscriber enters the
transfer out account shortname

36. Transfer Out
Enter Amount 1000
Subscriber enters amount to
System asks for Amount
transfer to Tameer Bank Account

37. Transfer Out
Now sending Rs
1000 to 43545
SHORTNAME.
To Confirm Enter
Pin
System confirms the Subscriber enters 5-digit Pin
transaction by asking Pin Code

38. Transfer In
Subscriber receives
a SMS from 3737
Trx ID 343850. You have
transferred Rs. 1000 to
A/C <Tameer A/c #>. The
fee is Rs. 0. New
easypaisa account
balance is Rs. 500.

39. Web login
Subscriber logs into
the easypaisa website
()
6-Digit Web
Screen Number
Subscriber enters
mobile phone number
A six-digit web screen
number is displayed
The number
expires after 60
seconds

40. Web login
1.Pay Utility Bill 1.Balance Inquiry
2.Send Money 2.Mini Statement
*786# 3.Favorites 3.Send A/C Info
4.My Account 4.Manage Pin
5.Bank Transfers 5.Web Login
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 4 Option 5

41. Web login
Enter Web 883422
Screen No.
System asks for Web Screen Subscriber enters 6-digit web
number screen number

42. Web login
Your are
successfully
Enter Pin 84834 logged into the
Web
System confirms by Subscriber enters Successful login
asking pin 5-digit pin code message appears

43. Web login
Successful login screen
appears
Menu items are placed
on the left frame

44. Add Favorites
1.Pay Utility Bill
2.Send Money
3.Favorites
*786# 4.My Account
5.Bank Transfers
Subscriber dials *786# from
Subscriber selects option 3
handset

45. Add Favorites
1.Pay Favorite 1.Utility Company
2.Add Favorite 2.easypaisa No.
3.Delete Favorite
Subscriber selects option 2 Subscriber selects option 2

46. Add Favorites
Enter
easypaisa No. 034585018301
System asks for recipient Subscriber enters easypaisa
easypaisa account no account number

47. Add Favorites
Enter Favorite
Name AYYAZ
Subscriber enters Favorite’s
System asks for Favorite Name
Name

48. Add Favorites
Now adding
You have
AYYAZ to your
32764 successfully
favorite list. To
added AYYAZ to
confirm enter
your favorite list
PIN
System confirms the Subscriber enters 5-digit Confirmation message
transaction by asking PIN Secret PIN Code appears

49. Pay Favorites
1.Pay Utility Bill 1.Pay Favorite
2.Send Money
3.Favorites 2.Add Favorite
*786# 4.My Account
5.Bank Transfers 3.Delete Favorite
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 3 option 1

50. Pay Favorites
Enter Favorite
Name AYYAZ
Subscriber enters Favorite
System asks for Favorite Name
Name

51. Pay Favorites
Enter Amount 1000
System asks for Amount Subscriber enters Amount

52. Pay Favorites
Now paying Rs.
1000 to AYYAZ. 45345
To confirm enter
PIN
System confirms the Subscriber enters 5-digit Secret
transaction by asking PIN PIN Code

53. Pay Favorite
Sender receives Receiver receives
a SMS from 3737 a SMS from 3737
Trx ID 123456. You have Trx ID 123456. You have
sent Rs. 1000 to AYYAZ. successfully received Rs.
The fee for this 1000 from 034585057390.
transaction is Rs. 23.2. Your new easypaisa
Your new easypaisa account balance is Rs.
account balance is Rs. 15,000
3,500

54. Delete Favorite
1.Pay Utility Bill 1.Pay Favorite
2.Send Money
3.Favorites 2.Add Favorite
*786# 4.My Account
5.Bank Transfers 3.Delete Favorite
Subscriber dials Subscriber selects Subscriber selects
*786# from handset option 3 option 3

55. Delete Favorites
Enter Favorites
Name ALL
To populate a list of already added
System asks for favorite name
favorites, subscriber enters ALL

56. Delete Favorites
1.MyBill
2.AYYAZ
3.Account2
2
System populates a list of Subscriber select the favorite
favorites previously added to be deleted

57. Delete Favorites
Now deleting You have
AYYAZ from successfully
your favorite 32408 deleted AYYAZ
list. To confirm from your
enter PIN favorites list
System confirms the Subscriber enters 5-digit Successful message
transaction by asking PIN PIN Code appears on USSD

58. Fund Transfer to easypaisa Account
- Internet
Go to menu
Payments Make A Payment
Cellink
Enter recipient’s
easypaisa account
number
Enter Amount
Enter receiver easypaisa
account number, amount Enter Reference
and hit Next
Hit Next to continue
Hit Ok to Confirm
Transaction
Successful message screen
appears
Successful Message
Screen

59. Fund Transfer to CNIC
Go to menu
Payments Make A Payment
Money Transfer
Enter recipient’s
easypaisa CNIC
Enter Amount
Enter receiver CNIC number,
Amount, secret Pass-code Enter 5-digit Secret
and hit Next Pass-code
Hit Next to continue
Hit Ok to continue
Successful message screen
Successful message screen
appears

60. Account Statement
Click on Statement Enquiry
Select To and From Date
Select Filters to view specific transaction and click OK
FUNDAMO
Account Number

61. Add Beneficiary - Cellink
Select Add/Update Beneficiary List Cellink
Enter beneficiary name
Enter beneficiary easypaisa account number
Click on save

62. Add Beneficiary – Utility Bill
Select Add/Update Beneficiary List Utility bill
Enter a short name, to be referred later
Enter consumer Id
Select Utility Type (Electricity, Gas, Telephone)
Select utility company (KESC, MEPCO etc)
Press Save

63. Add Beneficiary –Transfer Out
Select Add/Update Beneficiary List Transfer Out
A list of already added transfer out account is displayed
Click on Add to add new (Click on already added transfer out short name to edit)
Select Bank as Tameer
Select Account Type (Current, Savings)
Enter Account Number
Enter easy to remember Short Name
Press Next to continue

64. Schedule Payments
Add a Beneficiary Using Add/Update Benificairy List
Now go to Payments Schedule Payments
Click on Add
Select the beneficiary from the list displayed
Select frequency (daily/monthly/yearly/once)
Enter start date and end date
Enter Amount and click ok

65. Add/Update Transfer In
Select Add/Update Transfer In Account
Select Bank as Tameer
Select Account Type (Current, Savings)
Enter Account Number
Enter easy to remember Short Name
Press Next to continue
Now call helpline and register a request to authorize your Tameer bank
account details
Subscriber will receive a call from Tameer Bank and after verification,
subscriber can transfer funds from/to Tameer bank account