This document describes an SAP mobile app called Active Alerts that provides an early warning system for SAP FICO issues. It analyzes SAP data and sends automated email alerts to the appropriate people when predefined conditions are met, such as blocked vendor invoices, failed invoice matching, or unusual postings. The app aims to quickly direct problems to those who can take action. It can reduce costs and efforts compared to manual or custom checks. By proactively resolving issues, it helps minimize business impact and supports service level agreements.
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Accounts Payable Blocked Invoices (Price):
Checks for any Accounts Payable vendor invoices which
have
been blocked (reason “P”) due to a difference between
the vendor invoice and the PO receipts for the following
reason:
A difference exists between the line price on GRN (Goods
Receipts note) and the line price on the Vendor Invoice
and where the difference is outside any defined acceptable
tolerance.
Alert: Automatically identify the correct person by
examining the PO and send email alert to this person.
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Accounts Payable Blocked Invoices (Quantity)
Checks for any Accounts Payable vendor invoices which
have
been blocked (reason “Q”) due to a difference between
the vendor invoice and the PO receipts for the following
reason:
A difference exists between the line quantity on GRN (Goods
receipts note) and the quantity on the Vendor Invoice and
where the difference is outside any defined acceptable
tolerance.
Alert: Automatically identify the correct person by
examining the PO and send email alert to this person
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Automated vendor invoice matching
Failed IDocs where incoming vendor invoices are being
automatically matched against Goods Receipts Notes
(GRN’s). If there is no match possible then the IDoc fails
(with status =51).
Alert: Accounts Payable manager needs an email alert
immediately.
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AP Invoice parked & then posted by same user
A vendor invoice is parked and then subsequently posted by
the same user.
Alert: Accounts Payable manager needs an email alert
immediately.
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Monitor postings to pre-payments GL account
If any posting is made to the Pre-payments General Ledger
account.
Alert: Accounts Payable manager needs an email alert
immediately.
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Monitor un-usual postings to any GL account
If any posting is made e.g.
• To a nominated General Ledger account (expense item,
capital item, payroll bonus, exchange rate losses, PPV’s
• by a nominated user
• Exceeding a certain limit
• Or combinations of the above
Alert: Accounts Payable / Finance manager needs an email
alert immediately.
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Exchange rate differences
If any posting is made where the exchange on the
transaction differs from the standard exchange rate
prevailing at the time.
Alert: Accounts Payable / Finance manager needs an email
alert immediately.
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Summary of problem & requirements
A problem may arise or an event take place and nobody is
aware of it where action is needed quickly.
This problem may be detected on tables, jobs, directories, other
A control description call-to-action is required to resolve the
problem
The call-to-action must be to the appropriate person/agent
It must be “pushed” by email and/or Mobile
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Key features
Can work with various Data Extract classes
Minimum number of actual scheduled jobs (via SM36 & SM37)
flexibility in deciding all alerts or net change
Control description call-to-action with alert / mitigation
Auto determine agent or recipient from transaction
Can push an alert to notify technical staff, individual users,
user groups, support companies, agents
By email and/or mobile device.
Out-of-box Alerts Content
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Benefits – effort & cost savings
Remove the need to remember what actions to take
Immediate directing of problems to appropriate person for call-
to-action = less effort to do it manually
reduce development costs of writing own automated checks
(e.g. using ABAP)
Option to now include new automated alerts where previously
it would have been impractical to do so: (memory, time, effort)
e.g. on interfaces, IDocs, processes, compliance.
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Benefits – pro-active support
Pro-active approach to problem resolution
Immediate directing of problems to appropriate person
Help reduce affect on the business
Ability to introduce additional automatic alerts for tighter
control
Work better within Service Level Agreements
A pro-active process which can be available on a 24 x 7 basis
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