2. COMMUNICATION
✔Process of transmitting ideas from one
person to another
✔Exchanging of information between or
among persons for better understanding
✔Communication has two main divisions:
❑Verbal
❑Non-Verbal
3. Verbal vs. Non-verbal
✔Non-Verbal Communication
▪ Includes facial expression, body movement,
signs, and gestures used to convey or to
deliver ideas
▪ Concerned more with how to reinforce the
transmission of ideas without words
▪ Generally refer to a mode of communication
transmitted thru actions and appearance
4. Verbal vs. Non-verbal
✔Verbal Communication
▪ Both written and oral communication
▪ Concerned more with what words shall
be used to express a message or an
idea
▪ Maybe in writing or oral writing
5. Communication Channels
✔ Specific Competencies in Language
Learning/Arts:
❑ Listening Skills
❑ Speaking Skills
❑ Reading Skills
❑Writing Skills
6. LISTENING SKILLS
✔ Measured by one’s ability to understand and
remember the word or words spoken and heard
HEARING
VS.
LISTENING?
7. Types of Listening
✔ACTIVE LISTENING
❑ Process of exemplifying the conscious
and attentive way of using the sense
of hearing
❑ Exemplifies the hearer’s interest to
actively participate in understanding
what is being heard
8. Types of Listening
✔ Passive Listening
❑ Process of using the sense of hearing
in submissiveness
❑ Indicative of one’s attitude of being
relaxed and somewhat unconcerned
with what is being heard
9. Types of Listening
✔Serious Listening
❑ Corresponds to one’s way of
assessing and evaluating whatever is
heard from a speaker
❑ Further classified into two categories:
❖ Critical listening
❖ Social listening
10. Serious Listening
✔ Critical Listening
❑ Mode of listening whereby the listener
exercises evaluative and careful judgment.
❑ Sort of selective listening
❖ Attentive Listening- shows earnest and careful
attention
❖ Reflective Listening- placing himself in the
shoes of the affected
❖ Reactive Listening-reacts to what is heard
with the form of excitation
11. Serious Listening
✔ Social Listening
❑ Listener socially enjoys what is heard
❖ Appreciative listening- manifests non-
verbal signs in appreciating what is heard
❖ Conversational listening – process of
undergoing participative listening
❖ Courteous listening- polite and gracious
way of interacting with someone who
converses
12. Communication Channels
✔ Foreign studies disclosed that 30% of a
man’s time per day is regularly allotted to
sleeping; 70% to his waking hours
approximately distributed to the following
communication channels:
1. Listening – 31%
2. Speaking – 21%
3. Reading 11%
4. Writing – 7%
13. Communication Channels
“Man was created with two ears and with only
one mouth
so that he could listen twice as much as he
could speak.”