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Specialist Talent Assessment Services

Specialist Talent Assessment Frameworks
                   www.excellence4u.in       1
Are you facing these challenges?



 Bandwidth/ scheduling issues in           Consistency of assessment process
 conducting technical interviews?          while interviewing across multiple
                                                       locations?




   Engineering/Delivery teams
                                              Reducing the cost/hire without
preferring to conduct only the final
                                              compromising on the quality?
        round of interview?



                               www.excellence4u.in                              2
Your Partner of Choice!

                       Direct and
                         Indirect
                     savings across
                     the recruiting
                        life-cycle
                                           Consistency in
     No scheduling
                                            assessment
      headaches
                                              process

                          E4u
                         Value
                      Proposition
     Bandwidth no
        longer a                           Potential hires
     challenge for                          assessed on
      interviewing                             time
       candidates
                       Your teams
                      focussed on
                     final selection



                     www.excellence4u.in                     33
Introducing Excellence4u


 Largest independent specialist assessment company with delivery capability in 17
  locations across the world

 Experience in assessing talent from 3 to 20 years band across technologies, roles and
  industry verticals

 Set up by IITians with an industry background of having worked for some of the finest
  companies of the likes of Infosys, KPMG, Sun Microsystems

 Proprietary delivery framework which mirror your assessment / interview process or
  customized according to the defined need

 Working with leading services, SI’s and product companies worldwide

 Cumulative of 400 man years of assessment and interviewing experience




                                     www.excellence4u.in                              4
Service Offerings
 Technical Screening of Resumes
    Based on your needs, experts across an array of technologies assess and screen resumes

    Domain oversight by Project Managers having relevant IT experience across multiple technology verticals

    Mirror hiring managers’ qualitative and quantitative needs while screening and callout specific
     observations
    Offered remotely via a batch processing mode / follow the sun model

 Telephonic/VC Interviews
    Conducted by technology experts well versed in remote methods of assessment and communication

    Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal
     and future use
    Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside
     of office hours, if requested

 Face to Face Assessments
    Interviews conducted F2F at client premises by panelists ratified by your internal SME team

    Assessment process either mirrors client‘s methodologies or created based on inputs

    Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists




                                                 www.excellence4u.in                                               5
Service Offerings                                                …contd

 Employee Assistance Program for employees with specific focus on new hires
     Make qualified counselling services easily accessible to employees

     Provide short term, consultation based counselling, telephonic and in-person sessions

     Targeted to help personal and work place related stress specifically among new hires and new college
      graduates
     Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm

     Need based referrals to medical and support groups, non-intrusive

 Exit Interview and Analysis
     Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide
      opportunity for any change in decision
     Consistent, neutral and well balanced methodology

     Periodic qualitative and quantitative reports on the findings

     Translate findings into defining key areas causing turnover

     Maintain utmost confidentiality as per predefined agreements




                                                   www.excellence4u.in                                               6
Service Offerings                                              …contd

 Behavioural Competency Assessment
    Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology

    Experienced HR Specialists analyze the position or job based on the required behavioural competencies as
     defined by the Hiring Manager and align to overall values of the organization
    Develop a customised and structured Competency based interview model to identify critical success factors in
     potential candidates
    Comprehensive evaluation and reporting




                                                 www.excellence4u.in                                            7
Indicative Skill Sets Covered


                     C/C++

                                                        Constitution of technical panel
     QA/Testing                  ASP.Net
                                                         mirrors your need

                                                        Technology skill-sets covered
                                                         are indicative and
                                                         representative
Packages             E4u                   Telecom
                                                        Each panelist brings a
                                                         minimum 15+ years of diverse
                                                         experience on the table

                                                        The panel gets constituted post
      Java/J2EE                   DW/BI                  your internal team verifying
                                                         the mix
                   Mainframe



                               www.excellence4u.in                                       8
Delivery Process Flow
                                                                                                                                Macros and other workflow automation
                                                                                                                                mechanisms to eliminate manual extraction.
                                                                                    •   List of profiles for F2F                Web-based metric driven reporting system
                                                                                        assessment <<Client>>
                                                                                    •   Specific assessment
                                                      •   List of profiles for          artifacts/format <<Client>>
                                                          Tele-assessment           •   Agree on Evaluation
                                                          <<Client>>                    Criteria/Sheet
                                                      •   Specific assessment           <<Client & E4u>>
                                                          artifacts/format          •   Scheduling of F2F
                                                                                                                                                   HR ROUND & OFFER
                                                          <<Client>>                    assessments                                                      YOU
                         •   List of profiles for     •   Agree on Evaluation
                             Technical screening                                        <<E4u>>
                                                          Criteria/Sheet
                             from                         <<Client & E4u>>          •   Administering of F2F
Recruitment Life Cycle




                             <<Client>>                                                 assessments and capturing
                                                      •   Scheduling of tele-           feedback in evaluation
                             Specific assessment          assessments                                                               F2F ASSESSMENT                                         •   Evaluation Sheet for
                         •
                                                                                        sheets                                                                                                 each candidate
                             artifacts/format             <<E4u>>                                                                         E4u
                             <<E4u>>                                                    <<E4u>>                                                                                                interviewed
                                                      •   Administering of                                                                                                                     <<E4u>>
                         •   Agree on Evaluation          tele-assessments
                             Criteria/Sheet               and capturing                                                                                                                    •   Weekly Report of
                             <<Client & E4u>>             feedback in                                                                                                                          shortlisted and
                         •   Scheduling of tele-          evaluation sheets                             TELEPHONIC ASSESSMENT                                   •   Evaluation Sheet for       rejected profiles
                             screening                                                                                                                              each candidate             <<E4u>>
                                                          <<E4u>>                                                E4u                                                interviewed            •   QC feedback and
                             <<E4u>>
                                                                                                                                                                    <<E4u>>                    directional
                         •   Administering of                                                                                                                                                  recommendations
                             tele-screening and                                                                                                                 •   Weekly Report of
                                                                                                                                                                    shortlisted and            shared with client
                             capturing feedback
                             in assessment                                       TECHNICAL SCREENING                                 •   Evaluation Sheet for       rejected profiles          <<E4u>>
                             sheets                                                                                                      each candidate             <<E4u>>
                                                                                         E4u                                             interviewed            •   QC feedback and
                             <<E4u>>
                                                                                                                                         <<E4u>>                    directional
                                                                                                                                     •   Weekly Report of           recommendations
                                                                                                                                         shortlisted and            shared with client
                                                     STRATEGIZING & SOURCING                                                             rejected profiles          <<E4u>>
                                                                                                                                         <<E4u>>
                                                               YOU                                                                   •   QC feedback and
                                                                                                                                         directional
                                                                                                                                         recommendations
                                                                                                                                         shared with client
                                                                                                                                         <<E4u>>




                                                                                                              www.excellence4u.in                                                                                9
Candidate Customer Experience

Reminder SMS sent to candidate pre-interview                         Thank you SMS sent to candidate
                                                                     post completion of interview




                        9:41 AM                                                   4:15 PM

                        9845099999                                               9845099999

                                                                      Dear <Candidate Name>,
             Dear <Candidate Name>,                                   It was a pleasure talking to you
             We are glad to inform that your                          recently. We at <Client Name>,
             interview for Software Engineer                          India would like to thank you for
             position has been scheduled for                          spending your quality time with
             10 AM on 15th Feb 2012.                                  us..

             We wish you the very best.                               Your candidature is currently
                                                                      being reviewed, in case your
             Sincerely,                                               resume gets shortlisted,
             <Client Name>                                            we would get in touch with you.

                                                                      Sincerely,
                                                                      <Client Name>




                                               www.excellence4u.in                                        10
                                                                                                           10
Delivery Excellence
                                        Elements                                           Benefits
                                                                                           •   Consistency
                              • Automation modules for standardization, reduce time to
                                                                                           •   Agility
                                hire, consistency and improved candidate experience
                     Tools                                                                 •   Versatility
                              • Customizable assessment templates
                                                                                           •   Time to hire
                              • Pre-configured templates and artifacts for agility
                                                                                           •   Scalability



     Scale
                              • Metrics driven work flow management                        • Predictive hiring
                              • Metrics at every phase of the engagement to get insights     model
                    Metrics
                                into the status of the engagement and take a quick         • Benchmark and raise
                                corrective action                                            the bar


Quality
                    Check     • Checklists for various process stages                      • Quality
                     Lists    • Review check lists for different reviews                   • Consistency


    Control
                                                                                           • Process Control
                                                                                           • Risk mitigation
                    Check     • Regular internal audits
                                                                                           • Increased level of
                    Points    • Daily & Weekly status reports
                                                                                             confidence




                                   www.excellence4u.in                                                            11
                                                                                                                   11
State Of The Art Interventions/Tools in the Assessment
             Roadmap
                                                      Reporting on key
Data standardization                                                                                                  Candidate
                                                          Metrics
   / weeding out                                                                                                  Communication at
duplicates based on                                                                                              key stages thru Auto
 contact numbers                                                                                                  Mail/Meeting/SMS




                                                                                        Check Points &
                                                                                           Audits
                     Generate evaluation
                     sheets at a click of a
                           button




1                                  2                              3                               4                              5
    •   Increased Efficiency                                                                                                         •   Enhanced Candidate
    •   Saves Time                     •   Standardization            •   Predictive Hiring                                              Experience
                                                                                                      •   De-Risking
    •   Avoid Candidate                •   Consistency                    Model                                                      •   Increased Candidate
        Inconvenience                                                                                                                    Satisfaction



                                                              www.excellence4u.in                                                                        12
                                                                                                                                                          12
Sample cheat sheet/Evaluation sheet/Reports/Thank
You Note




                  www.excellence4u.in               13
                                                     13
Sample Reports… customizable to your needs

Take control of your hiring with our state of the art intelligent reporting. We provide customized reporting
specific to the engagement which will help you take quick decisions to improve hiring dynamics.



                                                                                                       By Vendor
                                                                                           Understand how your vendors are
                                                                                           performing
                                                                                             Top 5 vendors by resume flow
                                                                                             Trends by location
                                                                                             Trends by performance by role




                                               By Candidate                Inflow Trends
                                             Location                   Weekly Trends
                                             Performance                Daily Trends
                                             Interview Status




                                                        www.excellence4u.in                                                   14
                                                                                                                               14
Secret Sauces
 By understanding the job descriptions of the positions to be filled

     Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17
      locations across the globe
     Experience in assessing talent from 2 to 20 years band across technologies, roles and verticals – product/
      services/ product engineering sites/ distributed delivery locations
     Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing,
      engineering environment, testing, support. Experience band of the consultant from 8 to 25 years

 By ensuring that the integrity of the assessment process is not compromised

     No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle

     We either mirror existing assessment processes or help you create and implement a new one

     Match or exceed existing “time to hire” metric

 By acting as a resource support to your core interviewing panel

     We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend
      drives, recurring volumes, niche skill-sets which require multiple rounds of intervention
     We work over weekends/ after office hours and holidays – typical slots where your candidates are available

     Our diverse consulting background helps us structure the right panelist team for you




                                                     www.excellence4u.in                                              15
More Information? we would be
glad to answer…..




                                               Over coffee at 
                                             welcome@excellence4u.in


                       www.excellence4u.in                             16

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E4u Service Offerings

  • 1. Specialist Talent Assessment Services Specialist Talent Assessment Frameworks www.excellence4u.in 1
  • 2. Are you facing these challenges? Bandwidth/ scheduling issues in Consistency of assessment process conducting technical interviews? while interviewing across multiple locations? Engineering/Delivery teams Reducing the cost/hire without preferring to conduct only the final compromising on the quality? round of interview? www.excellence4u.in 2
  • 3. Your Partner of Choice! Direct and Indirect savings across the recruiting life-cycle Consistency in No scheduling assessment headaches process E4u Value Proposition Bandwidth no longer a Potential hires challenge for assessed on interviewing time candidates Your teams focussed on final selection www.excellence4u.in 33
  • 4. Introducing Excellence4u  Largest independent specialist assessment company with delivery capability in 17 locations across the world  Experience in assessing talent from 3 to 20 years band across technologies, roles and industry verticals  Set up by IITians with an industry background of having worked for some of the finest companies of the likes of Infosys, KPMG, Sun Microsystems  Proprietary delivery framework which mirror your assessment / interview process or customized according to the defined need  Working with leading services, SI’s and product companies worldwide  Cumulative of 400 man years of assessment and interviewing experience www.excellence4u.in 4
  • 5. Service Offerings  Technical Screening of Resumes  Based on your needs, experts across an array of technologies assess and screen resumes  Domain oversight by Project Managers having relevant IT experience across multiple technology verticals  Mirror hiring managers’ qualitative and quantitative needs while screening and callout specific observations  Offered remotely via a batch processing mode / follow the sun model  Telephonic/VC Interviews  Conducted by technology experts well versed in remote methods of assessment and communication  Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and future use  Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of office hours, if requested  Face to Face Assessments  Interviews conducted F2F at client premises by panelists ratified by your internal SME team  Assessment process either mirrors client‘s methodologies or created based on inputs  Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists www.excellence4u.in 5
  • 6. Service Offerings …contd  Employee Assistance Program for employees with specific focus on new hires  Make qualified counselling services easily accessible to employees  Provide short term, consultation based counselling, telephonic and in-person sessions  Targeted to help personal and work place related stress specifically among new hires and new college graduates  Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm  Need based referrals to medical and support groups, non-intrusive  Exit Interview and Analysis  Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide opportunity for any change in decision  Consistent, neutral and well balanced methodology  Periodic qualitative and quantitative reports on the findings  Translate findings into defining key areas causing turnover  Maintain utmost confidentiality as per predefined agreements www.excellence4u.in 6
  • 7. Service Offerings …contd  Behavioural Competency Assessment  Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology  Experienced HR Specialists analyze the position or job based on the required behavioural competencies as defined by the Hiring Manager and align to overall values of the organization  Develop a customised and structured Competency based interview model to identify critical success factors in potential candidates  Comprehensive evaluation and reporting www.excellence4u.in 7
  • 8. Indicative Skill Sets Covered C/C++  Constitution of technical panel QA/Testing ASP.Net mirrors your need  Technology skill-sets covered are indicative and representative Packages E4u Telecom  Each panelist brings a minimum 15+ years of diverse experience on the table  The panel gets constituted post Java/J2EE DW/BI your internal team verifying the mix Mainframe www.excellence4u.in 8
  • 9. Delivery Process Flow Macros and other workflow automation mechanisms to eliminate manual extraction. • List of profiles for F2F Web-based metric driven reporting system assessment <<Client>> • Specific assessment • List of profiles for artifacts/format <<Client>> Tele-assessment • Agree on Evaluation <<Client>> Criteria/Sheet • Specific assessment <<Client & E4u>> artifacts/format • Scheduling of F2F HR ROUND & OFFER <<Client>> assessments YOU • List of profiles for • Agree on Evaluation Technical screening <<E4u>> Criteria/Sheet from <<Client & E4u>> • Administering of F2F Recruitment Life Cycle <<Client>> assessments and capturing • Scheduling of tele- feedback in evaluation Specific assessment assessments F2F ASSESSMENT • Evaluation Sheet for • sheets each candidate artifacts/format <<E4u>> E4u <<E4u>> <<E4u>> interviewed • Administering of <<E4u>> • Agree on Evaluation tele-assessments Criteria/Sheet and capturing • Weekly Report of <<Client & E4u>> feedback in shortlisted and • Scheduling of tele- evaluation sheets TELEPHONIC ASSESSMENT • Evaluation Sheet for rejected profiles screening each candidate <<E4u>> <<E4u>> E4u interviewed • QC feedback and <<E4u>> <<E4u>> directional • Administering of recommendations tele-screening and • Weekly Report of shortlisted and shared with client capturing feedback in assessment TECHNICAL SCREENING • Evaluation Sheet for rejected profiles <<E4u>> sheets each candidate <<E4u>> E4u interviewed • QC feedback and <<E4u>> <<E4u>> directional • Weekly Report of recommendations shortlisted and shared with client STRATEGIZING & SOURCING rejected profiles <<E4u>> <<E4u>> YOU • QC feedback and directional recommendations shared with client <<E4u>> www.excellence4u.in 9
  • 10. Candidate Customer Experience Reminder SMS sent to candidate pre-interview Thank you SMS sent to candidate post completion of interview 9:41 AM 4:15 PM 9845099999 9845099999 Dear <Candidate Name>, Dear <Candidate Name>, It was a pleasure talking to you We are glad to inform that your recently. We at <Client Name>, interview for Software Engineer India would like to thank you for position has been scheduled for spending your quality time with 10 AM on 15th Feb 2012. us.. We wish you the very best. Your candidature is currently being reviewed, in case your Sincerely, resume gets shortlisted, <Client Name> we would get in touch with you. Sincerely, <Client Name> www.excellence4u.in 10 10
  • 11. Delivery Excellence Elements Benefits • Consistency • Automation modules for standardization, reduce time to • Agility hire, consistency and improved candidate experience Tools • Versatility • Customizable assessment templates • Time to hire • Pre-configured templates and artifacts for agility • Scalability Scale • Metrics driven work flow management • Predictive hiring • Metrics at every phase of the engagement to get insights model Metrics into the status of the engagement and take a quick • Benchmark and raise corrective action the bar Quality Check • Checklists for various process stages • Quality Lists • Review check lists for different reviews • Consistency Control • Process Control • Risk mitigation Check • Regular internal audits • Increased level of Points • Daily & Weekly status reports confidence www.excellence4u.in 11 11
  • 12. State Of The Art Interventions/Tools in the Assessment Roadmap Reporting on key Data standardization Candidate Metrics / weeding out Communication at duplicates based on key stages thru Auto contact numbers Mail/Meeting/SMS Check Points & Audits Generate evaluation sheets at a click of a button 1 2 3 4 5 • Increased Efficiency • Enhanced Candidate • Saves Time • Standardization • Predictive Hiring Experience • De-Risking • Avoid Candidate • Consistency Model • Increased Candidate Inconvenience Satisfaction www.excellence4u.in 12 12
  • 13. Sample cheat sheet/Evaluation sheet/Reports/Thank You Note www.excellence4u.in 13 13
  • 14. Sample Reports… customizable to your needs Take control of your hiring with our state of the art intelligent reporting. We provide customized reporting specific to the engagement which will help you take quick decisions to improve hiring dynamics. By Vendor Understand how your vendors are performing  Top 5 vendors by resume flow  Trends by location  Trends by performance by role By Candidate Inflow Trends  Location  Weekly Trends  Performance  Daily Trends  Interview Status www.excellence4u.in 14 14
  • 15. Secret Sauces  By understanding the job descriptions of the positions to be filled  Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17 locations across the globe  Experience in assessing talent from 2 to 20 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations  Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing, engineering environment, testing, support. Experience band of the consultant from 8 to 25 years  By ensuring that the integrity of the assessment process is not compromised  No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle  We either mirror existing assessment processes or help you create and implement a new one  Match or exceed existing “time to hire” metric  By acting as a resource support to your core interviewing panel  We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend drives, recurring volumes, niche skill-sets which require multiple rounds of intervention  We work over weekends/ after office hours and holidays – typical slots where your candidates are available  Our diverse consulting background helps us structure the right panelist team for you www.excellence4u.in 15
  • 16. More Information? we would be glad to answer….. Over coffee at  welcome@excellence4u.in www.excellence4u.in 16