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Specialist Talent Assessment Services

Specialist Talent Assessment Frameworks
                   www.excellence4u.in       1
Are you facing these challenges?



 Bandwidth/ scheduling issues in           Consistency of assessment process
 conducting technical interviews?          while interviewing across multiple
                                                       locations?




   Engineering/Delivery teams
                                              Reducing the cost/hire without
preferring to conduct only the final
                                              compromising on the quality?
        round of interview?



                               www.excellence4u.in                              2
Introducing Excellence4U



 Largest independent specialist assessment company with delivery capability in 17
  locations across the world

 Experience in assessing talent from 3 to 20 years band across technologies, roles and
  verticals – product/ services/ product engineering sites/ distributed delivery locations

 Set up by IITians with an industry background of having worked for some of the finest
  companies of the likes of Infosys, KPMG, Sun Microsystems to name a few

 Proprietary delivery framework which mirror your assessment / interview process or
  customized according to the defined need

 Working with leading services, SI’s and product companies worldwide

 Cumulative of 400 man years of assessment and interviewing experience




                                       www.excellence4u.in                                   3
Service Offerings

 Technical Screening of Resumes
    Based on your needs, experts across an array of technologies assess and screen resumes

    Domain oversight by Project Managers having experience across multiple technology verticals

    Contextual validation of information in the resumes with respect to the need defined with strict adherence to
     data security and confidentiality
    Offered remotely (follow the sun model) or via a batch processing mode

 Telephonic/VC Interviews
    Conducted by technology experts well versed in remote methods of assessment and communication

    Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and
     future use
    Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of
     office hours, if requested

 Face to Face Assessments
    Interviews conducted F2F at client premises by panelists ratified by your internal SME team

    Assessment process either mirrors client‘s methodologies or created based on inputs

    Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists


                                                 www.excellence4u.in                                                4
Service Offerings                                               …contd

 Employee Assistance Program for employees with specific focus on new hires
     Make qualified counselling services easily accessible to employees

     Provide short term, consultation based counselling, telephonic and in-person sessions

     Targeted to help personal and work place related stress specifically among new hires and new college
      graduates
     Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm

     Need based referrals to medical and support groups, non-intrusive

 Exit Interview and Analysis
     Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide
      opportunity for any change in decision
     Consistent, neutral and well balanced methodology

     Periodic qualitative and quantitative reports on the findings

     Translate findings into defining key areas causing turnover

     Maintain utmost confidentiality as per predefined agreements




                                                   www.excellence4u.in                                               5
Service Offerings                                                …contd

 Behavioural Competency Assessment
    Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology

    Experienced HR Specialists analyze the position or job based on the required behavioural competencies as
     defined by the Hiring Manager and align to overall values of the organization
    Develop a customised and structured Competency based interview model to identify critical success factors in
     potential candidates
    Comprehensive evaluation and reporting




                                                 www.excellence4u.in                                            6
Indicative Skill Sets Covered


                   C/C++
                                                        Constitution of technical panel
     QA/Testing               ASP.Net                    mirrors your need

                                                        Technology skill-sets covered
                                                         are indicative and
                                                         representative
Packages           E4U                Telecom
                                                        Each panelist brings a
                                                         minimum 15+ years of diverse
                                                         experience on the table


     Java/J2EE                DW/BI                     The panel gets constituted post
                                                         your internal team verifying
                  Mainfram                               the mix
                     es




                               www.excellence4u.in                                       7
Delivery Process Flow
                                                                                                                              Macros and other workflow automation
                                                                                                                              mechanisms to eliminate manual extraction.
                                                                                  •   List of profiles for F2F                Web-based metric driven reporting system
                                                                                      assessment <<Client>>
                                                                                  •   Specific assessment
                                                    •   List of profiles for          artifacts/format <<Client>>
                                                        Tele-assessment           •   Agree on Evaluation
                                                        <<Client>>                    Criteria/Sheet
                                                    •   Specific assessment           <<Client & E4U>>
                                                        artifacts/format          •   Scheduling of F2F
                                                                                                                                                 HR ROUND & OFFER
                                                        <<Client>>                    assessments                                                      YOU
                         •   List of profiles for   •   Agree on Evaluation
                             Technical screening                                      <<E4U>>
                                                        Criteria/Sheet
                             from                       <<Client & E4U>>          •   Administering of F2F
Recruitment Life Cycle




                             <<Client>>                                               assessments and capturing
                                                    •   Scheduling of tele-           feedback in evaluation
                             Specific assessment        assessments                                                               F2F ASSESSMENT                                         •   Evaluation Sheet for
                         •
                                                                                      sheets                                                                                                 each candidate
                             artifacts/format           <<E4U>>                                                                         E4U
                             <<E4U>>                                                  <<E4U>>                                                                                                interviewed
                                                    •   Administering of                                                                                                                     <<E4U>>
                         •   Agree on Evaluation        tele-assessments
                             Criteria/Sheet             and capturing                                                                                                                    •   Weekly Report of
                             <<Client & E4U>>           feedback in                                                                                                                          shortlisted and
                         •   Scheduling of tele-        evaluation sheets                             TELEPHONIC ASSESSMENT                                   •   Evaluation Sheet for       rejected profiles
                             screening                                                                                                                            each candidate             <<E4U>>
                                                        <<E4U>>                                                E4U                                                interviewed            •   QC feedback and
                             <<E4U>>
                                                                                                                                                                  <<E4U>>                    directional
                         •   Administering of                                                                                                                                                recommendations
                             tele-screening and                                                                                                               •   Weekly Report of
                                                                                                                                                                  shortlisted and            shared with client
                             capturing feedback
                             in assessment                                     TECHNICAL SCREENING                                 •   Evaluation Sheet for       rejected profiles          <<E4U>>
                             sheets                                                                                                    each candidate             <<E4U>>
                                                                                       E4U                                             interviewed            •   QC feedback and
                             <<E4U>>
                                                                                                                                       <<E4U>>                    directional
                                                                                                                                   •   Weekly Report of           recommendations
                                                                                                                                       shortlisted and            shared with client
                                                    STRATEGIZING & SOURCING                                                            rejected profiles          <<E4U>>
                                                                                                                                       <<E4U>>
                                                              YOU                                                                  •   QC feedback and
                                                                                                                                       directional
                                                                                                                                       recommendations
                                                                                                                                       shared with client
                                                                                                                                       <<E4U>>




                                                                                                            www.excellence4u.in                                                                                8
Sample cheat sheet/Evaluation sheet/Reports/Thank You Note




                     www.excellence4u.in                     99
Candidate Customer Experience

Reminder SMS sent to candidate pre-interview                         Thank you SMS sent to candidate
                                                                     post completion of interview




                        9:41 AM                                                   4:15 PM

                        9845099999                                               9845099999

                                                                      Dear <Candidate Name>,
             Dear <Candidate Name>,                                   It was a pleasure talking to you
             We are glad to inform that your                          recently. We at <Client Name>,
             interview for Software Engineer                          India would like to thank you for
             position has been scheduled for                          spending your quality time with
             10 AM on 15th Feb 2012.                                  us..

             We wish you the very best.                               Your candidature is currently
                                                                      being reviewed, in case your
             Sincerely,                                               resume gets shortlisted,
             <Client Name>                                            we would get in touch with you.

                                                                      Sincerely,
                                                                      <Client Name>




                                               www.excellence4u.in                                        10
                                                                                                           10
Secret Sauces
 By understanding the job descriptions of the positions to be filled

     Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17
      locations across the globe
     Experience in assessing talent from 3 to 15 years band across technologies, roles and verticals – product/
      services/ product engineering sites/ distributed delivery locations
     Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing,
      engineering environment, testing, support. Experience band of the consultant from 8 to 25 years

 By ensuring that the integrity of the assessment process is not compromised

     No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle

     We either mirror existing assessment processes or help you create and implement a new one

     Match or exceed existing recruiting metrics

 By acting as a resource support to your core interviewing panel

     We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend
      drives, recurring volumes, niche skill-sets which require multiple rounds of intervention
     We work over weekends/ after office hours and holidays – typical slots where your candidates are available

     Our diverse consulting background helps us structure the right panelist team for you




                                                     www.excellence4u.in                                              11
Your Partner of Choice!

                         Direct and
                      Indirect savings
                         across the
                       recruiting life-
                            cycle
                                             Consistency in
 No scheduling
                                              assessment
  headaches
                                                process


                          E4U
                         Value
Bandwidth issues      Proposition
                                            Potentially good
   no longer a
  challenge for                                  hirable
 hiring spikes or                              candidates
     in-depth                               assessed on time
assesment cycles
                       Internal teams
                      focussed on core
                       tasks and final
                          selection




                      www.excellence4u.in                      12
                                                                12
More Information? we would be
glad to answer…..




                                               Over coffee at 
                                             welcome@excellence4u.in


                       www.excellence4u.in                             13

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E4 U Service Offerings

  • 1. Specialist Talent Assessment Services Specialist Talent Assessment Frameworks www.excellence4u.in 1
  • 2. Are you facing these challenges? Bandwidth/ scheduling issues in Consistency of assessment process conducting technical interviews? while interviewing across multiple locations? Engineering/Delivery teams Reducing the cost/hire without preferring to conduct only the final compromising on the quality? round of interview? www.excellence4u.in 2
  • 3. Introducing Excellence4U  Largest independent specialist assessment company with delivery capability in 17 locations across the world  Experience in assessing talent from 3 to 20 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations  Set up by IITians with an industry background of having worked for some of the finest companies of the likes of Infosys, KPMG, Sun Microsystems to name a few  Proprietary delivery framework which mirror your assessment / interview process or customized according to the defined need  Working with leading services, SI’s and product companies worldwide  Cumulative of 400 man years of assessment and interviewing experience www.excellence4u.in 3
  • 4. Service Offerings  Technical Screening of Resumes  Based on your needs, experts across an array of technologies assess and screen resumes  Domain oversight by Project Managers having experience across multiple technology verticals  Contextual validation of information in the resumes with respect to the need defined with strict adherence to data security and confidentiality  Offered remotely (follow the sun model) or via a batch processing mode  Telephonic/VC Interviews  Conducted by technology experts well versed in remote methods of assessment and communication  Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and future use  Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of office hours, if requested  Face to Face Assessments  Interviews conducted F2F at client premises by panelists ratified by your internal SME team  Assessment process either mirrors client‘s methodologies or created based on inputs  Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists www.excellence4u.in 4
  • 5. Service Offerings …contd  Employee Assistance Program for employees with specific focus on new hires  Make qualified counselling services easily accessible to employees  Provide short term, consultation based counselling, telephonic and in-person sessions  Targeted to help personal and work place related stress specifically among new hires and new college graduates  Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm  Need based referrals to medical and support groups, non-intrusive  Exit Interview and Analysis  Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide opportunity for any change in decision  Consistent, neutral and well balanced methodology  Periodic qualitative and quantitative reports on the findings  Translate findings into defining key areas causing turnover  Maintain utmost confidentiality as per predefined agreements www.excellence4u.in 5
  • 6. Service Offerings …contd  Behavioural Competency Assessment  Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology  Experienced HR Specialists analyze the position or job based on the required behavioural competencies as defined by the Hiring Manager and align to overall values of the organization  Develop a customised and structured Competency based interview model to identify critical success factors in potential candidates  Comprehensive evaluation and reporting www.excellence4u.in 6
  • 7. Indicative Skill Sets Covered C/C++  Constitution of technical panel QA/Testing ASP.Net mirrors your need  Technology skill-sets covered are indicative and representative Packages E4U Telecom  Each panelist brings a minimum 15+ years of diverse experience on the table Java/J2EE DW/BI  The panel gets constituted post your internal team verifying Mainfram the mix es www.excellence4u.in 7
  • 8. Delivery Process Flow Macros and other workflow automation mechanisms to eliminate manual extraction. • List of profiles for F2F Web-based metric driven reporting system assessment <<Client>> • Specific assessment • List of profiles for artifacts/format <<Client>> Tele-assessment • Agree on Evaluation <<Client>> Criteria/Sheet • Specific assessment <<Client & E4U>> artifacts/format • Scheduling of F2F HR ROUND & OFFER <<Client>> assessments YOU • List of profiles for • Agree on Evaluation Technical screening <<E4U>> Criteria/Sheet from <<Client & E4U>> • Administering of F2F Recruitment Life Cycle <<Client>> assessments and capturing • Scheduling of tele- feedback in evaluation Specific assessment assessments F2F ASSESSMENT • Evaluation Sheet for • sheets each candidate artifacts/format <<E4U>> E4U <<E4U>> <<E4U>> interviewed • Administering of <<E4U>> • Agree on Evaluation tele-assessments Criteria/Sheet and capturing • Weekly Report of <<Client & E4U>> feedback in shortlisted and • Scheduling of tele- evaluation sheets TELEPHONIC ASSESSMENT • Evaluation Sheet for rejected profiles screening each candidate <<E4U>> <<E4U>> E4U interviewed • QC feedback and <<E4U>> <<E4U>> directional • Administering of recommendations tele-screening and • Weekly Report of shortlisted and shared with client capturing feedback in assessment TECHNICAL SCREENING • Evaluation Sheet for rejected profiles <<E4U>> sheets each candidate <<E4U>> E4U interviewed • QC feedback and <<E4U>> <<E4U>> directional • Weekly Report of recommendations shortlisted and shared with client STRATEGIZING & SOURCING rejected profiles <<E4U>> <<E4U>> YOU • QC feedback and directional recommendations shared with client <<E4U>> www.excellence4u.in 8
  • 9. Sample cheat sheet/Evaluation sheet/Reports/Thank You Note www.excellence4u.in 99
  • 10. Candidate Customer Experience Reminder SMS sent to candidate pre-interview Thank you SMS sent to candidate post completion of interview 9:41 AM 4:15 PM 9845099999 9845099999 Dear <Candidate Name>, Dear <Candidate Name>, It was a pleasure talking to you We are glad to inform that your recently. We at <Client Name>, interview for Software Engineer India would like to thank you for position has been scheduled for spending your quality time with 10 AM on 15th Feb 2012. us.. We wish you the very best. Your candidature is currently being reviewed, in case your Sincerely, resume gets shortlisted, <Client Name> we would get in touch with you. Sincerely, <Client Name> www.excellence4u.in 10 10
  • 11. Secret Sauces  By understanding the job descriptions of the positions to be filled  Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17 locations across the globe  Experience in assessing talent from 3 to 15 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations  Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing, engineering environment, testing, support. Experience band of the consultant from 8 to 25 years  By ensuring that the integrity of the assessment process is not compromised  No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle  We either mirror existing assessment processes or help you create and implement a new one  Match or exceed existing recruiting metrics  By acting as a resource support to your core interviewing panel  We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend drives, recurring volumes, niche skill-sets which require multiple rounds of intervention  We work over weekends/ after office hours and holidays – typical slots where your candidates are available  Our diverse consulting background helps us structure the right panelist team for you www.excellence4u.in 11
  • 12. Your Partner of Choice! Direct and Indirect savings across the recruiting life- cycle Consistency in No scheduling assessment headaches process E4U Value Bandwidth issues Proposition Potentially good no longer a challenge for hirable hiring spikes or candidates in-depth assessed on time assesment cycles Internal teams focussed on core tasks and final selection www.excellence4u.in 12 12
  • 13. More Information? we would be glad to answer….. Over coffee at  welcome@excellence4u.in www.excellence4u.in 13