Dr. Jennifer Cham obtained a BSc in Biochemistry and then an MSc in Bioinformatics. She completed an Engineering Doctorate (EngD) in Proteomic Bioinformatics at Cranfield University, which included an executive MBA. Since 2009, she has worked as a User Experience Analyst at the European Bioinformatics Institute, where she applies her background in computer programming, databases, bioinformatics tools, and statistics to roles like user-centered design, usability testing, and capturing user requirements through workshops and surveys.