eXample Consulting Group held a successful Balanced Scorecard training and certification workshop in Mumbai, India in March 2012. The workshop helped participants learn how to apply the Balanced Scorecard framework to organizational strategy and create strategic scorecards. Participants provided positive feedback and said the workshop improved their understanding of Balanced Scorecards and would be applicable to their work. Certificates were awarded to participants who passed an assessment test.

1. Balanced Scorecard - Highlights
Mumbai – March 2012
eXample Consulting Group’s
BALANCED SCORECARD TRAINING AND CERTIFICATION
At MUMBAI, India – March 2012
HIGHLIGHTS
eXample Consulting Group has successfully concluded the
BALANCED SCORECARD training and certification public
workshop held at MUMBAI on MARCH 6 and 7 - 2012. The
program was well attended by experienced professionals
from leading companies like Al-Rajhi Banking Group, Suzlon
Ltd, Alkem Labs, Ahuja Constructions and CBay India. The
program helped participants to well relate the BALANCED
SCORECARD strategy deployment framework to
organizational strategy, thematic areas, key goals,
building the strategy map, identifying key objectives, measures and targets, initiatives and
programs and linking it all up from top to bottom by creating strategic, functional, team
and personal scorecards. The program also introduced details of available BSC software,
integration with ongoing transformational and technological initiatives like Business and
Operational Excellence, Six Sigma, Lean, ERP and integrating BSC Scorecard software with
established IT systems for smooth implementation.
The complete set of templates required for planning, execution, tracking and management
of BSC initiatives along with detailed step by step roadmap was explained and provided to the
participants as well.
Engaging discussions, group work, illustrations, case study, analytical exercises, humorous
anecdotes and Q&A were utilized to impart deep and rich learning and an interesting,
engaging workshop with action
driven learning.
The summary of participant
feedback is presented below:
Great Learning Experience!!
Very good personalized
coaching!! It’s different!! The
program has shaped my
thinking. I got a good insight to
BSC!! The program met my
expectation 100% and I got
100% value!! Definitely
recommend!! I definitely
recommend this program and
it is very much applicable in my
organization and work
environment. (Rating: 10 / 10)
– AVP (A Top Pharma
Company)
eXample India
(An eXample Consulting Group firm)
E-Mail: enquiry@eXampleCG.com, Web: www.eXampleCG.com

2. Balanced Scorecard - Highlights
Mumbai – March 2012
eXampleCG’s BSC program was a value added programs!! The trainer is very informative
and bright!! The program has changed / shaped my thinking and made me much more
confident. Very experienced faculty!! I would love to stay to be abreast with latest practices
and eXampleCG’s trainer is up-to-date!! The programs met my expectation 110%, highly
valued learning, and 100% applicable in my organization, I definitely recommend this
program and it will definitely help in my career growth!! (Rating: 10 / 10) – Sourcing
Advisor (Top Middle East Banking Organization)
Very Insightful program!! The program was very good
and gave me the insight which I was looking at!!! This is
the first program I attend on BSC and it was very good!!
The course has changed/shaped my thinking as there
were many things I was doing really wrong way. The
program has of course given a step by step approach to
BSC. I find it is good for a 2-day workshop!! The
program greatly met my expectations and I got 100%
value for the fees paid! Of course I recommend this
program recommend colleagues to attend this session.
It is 100% applicable in my work environment and
can help in my career as well (Rating 9 / 10) – Head
HR (A top Luxury Properties construction company)
Good learning experience!! Definitely a well planned flow and helped in learning nuances of
BSC!! I found this better than any earlier programs I attended elsewhere!! The program has
changed my thinking!! Understanding of Strategy Map has been a key learning!! The course
greatly met my expectations and I got immense value!! It is very highly applicable in my work
environment and I definitely recommend this program!! It is also very much helpful in my
career growth!! (Rating: 8 / 10) –
General Manager – Business
Intelligence (India’s Top Medical
Transcription company)
I found this program “JUST SUPERB!!
Good understanding imparted and
good learning experience!! I found this
program to be among professional,
well conducted workshop with higher
degree of knowledge sharing better
than other programs!! The course has
changed my thinking!! It gave clarity in
BSC implementation and overcome
some myths!! You can also include
demo of some software as well. The course greatly met my expectations and it is 100%
applicable in my job!! I got excellent value from the program for the fee paid!! The program
will definitely help in my career growth by helping me drive Performance management
leveraging BSC!! (Rating: 7 / 10) – AGM Business Excellence (Global Top 5 Wind Power
Generation Company)
eXample India
(An eXample Consulting Group firm)
E-Mail: enquiry@eXampleCG.com, Web: www.eXampleCG.com

3. Balanced Scorecard - Highlights
Mumbai – March 2012
All the program participants were awarded BALANCED SCORECARD participation certificate by
eXample Consulting Group. The Balanced Scorecard Assessment Test was conducted
subsequently and successful participants are awarded the "Balanced Scorecard Course
Completion" certificate based on assessment scores obtained.
All the participants have been inducted to the “Strategy and Analytics Forum” and the
"eXclusive" online community sponsored by eXample Consulting Group. It provides access to
"Premium resources", case studies, articles, templates/tools, research reports, career
guidance, life long mentoring, knowledge and project guidance support to each of our
program participants.
For our forthcoming programs and brochure, visit
http://www.examplecg.com/services/strategy_analytics.
htm
Join the Strategy and Analytics forum at
http://strategy.groupsite.com and benefit from articles,
resources, presentations, E-Books and more...
Enabling Excellence!!
eXample Consulting Group’s programs once announced are
ALWAYS held as scheduled and NEVER cancelled, postponed or
rescheduled.
Contact Information
Mr. Sethu V
Practice Director,
eXample Consulting Group,
Chennai, India
Web: www.eXampleCG.com
Forum: http://strategy.groupsite.com
E: training(at)examplecg.com
T: +91 44 4305 4521
M: +91-92824 30968
(Enabling Excellence!!)
About us
eXample Consulting Group enables excellence in organizations, professionals, institutions and
students with Strategy, Balanced Scorecard, Net Promoter Score, Process and Operational
excellence, Six Sigma, Lean, Business and Data Analytics, E-Business (Oracle R12 - ERP, SCM,
CRM), Outsourcing and Offshore consulting, advisory, training and certification programs
End of Document
eXample India
(An eXample Consulting Group firm)
E-Mail: enquiry@eXampleCG.com, Web: www.eXampleCG.com