This document outlines an introduction to e-commerce. It defines e-commerce as buying and selling goods or services over the internet. It discusses key features of e-commerce like global reach, richness, interactivity, and information density. It also outlines different internet business models and types of e-commerce transactions like B2B, B2C, and C2C. The document concludes with advantages like lower costs and 24/7 access, and disadvantages such as lack of quality guarantees.

1. ROHIT PAREEK
9785837706
rohitpareek419@gmail.com

2. OUTLINE
 1. Introduction
 2. Ecommerce Features
 3. Internet Business Models
 4. Customer intimacy
 5. Electronic Commerce
 6. Advantages & Disadvantages of e-commerce
 7. References

3. INTRODUCTION
E-Commerce Definition
What is E-commerce
Website
Facts & Statistics

4. ELECTRONIC COMMERCE
E-commerce is the buying and selling
of goods and services, or the
transmitting of funds or data, over an
electronic network, primarily the
internet.
 It refers to the use of the Internet and
the Web to transact business between
and among organizations and
individuals.

5. WHAT IS E-COMMERCE WEBSITE

6. FACTS & STATISTICS
 Began in 1995 and grew at an
annual rate of 16 %
 Rapid growth led to market bubble
 While many companies failed,
many survived with soaring
revenues
 E-commerce is the fastest growing
form of retail trade in U.S., Europe,
Asia

7. E COMMERCE FEATURES
 Global Reach
 Richness
 Interactivity
 Information Density

8. GLOBAL REACH
The technology
reaches across
national boundaries,
around Earth

9. RICHNESS
Supportsvideo,
audio,andtext
messages

10. INTERACTIVITY
The technology works
through
interaction
with the user

11. INFORMATION DENSITY
Vast increases in
information
density—the total
amount and
quality of
Information available to all
Market participants

12. INTERNET BUSINESS MODELS
1. Virtual Storefront
2. Information Broker
3. Online Marketplace

13. B2B
B2C
C2C
TYPES IF ELECTRONIC
COMMERCE

14. BUSINESS-TO-BUSINESS (B2B)
Business that sells
products or provides
services to other
businesses.

15. BUSINESS-TO-CONSUMER (B2C)
Business that sells
products or provides
services to
end-user consumers

16. CONSUMER-TO-CONSUMER (C2C)
In internet commerce,
means through which
consumers interact
with other consumers
through online auctions.

17. CUSTOMER INTIMACY
O Interactive marketing
and personalization
O Customer
Self Service

18. ADVANTAGES AND DISADVANTAGES
OF
E-COMMERCE
Advantages
Disadvantages

19. ADVANTAGES
 Faster buying/selling procedure, as well as easy to
find products.
 Buying/selling 24/7.
 More reach to customers, there is no theoretical
geographic limitations.
 Low operational costs and better quality of services.
 Customers can easily select products from different
providers without moving around physically.

20. DISADVANTAGES
 Any one, good or bad, can easily start a business.
 And there are many bad sites which eat up customers’
money.
 There is no guarantee of product quality.
 Mechanical failures can cause unpredictable effects
on the total processes.