Dynamics Day 2012: Dynamics CRM case study - Young New Zealanders Foundation

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The Young New Zealanders Foundation is a charity committed to developing life skills in youth. They used an outdated access database that was expensive to maintain and lacked functionality. They needed a stable, integrated solution to manage donors, fundraising, and communications more effectively. Dynamics CRM provided functionality out of the box to automatically process donations, email receipts to save on postage, monitor fundraising performance, and track supporter engagement. This allowed the foundation to focus more on its mission and have less reliance on a single administrator.

Technology

Customer Case Study: Young New
Zealanders Foundation

Colin May, YNZF
Steven Foster, Intergen #dynamicsday

Our Agenda
Background of YNZF
Before Dynamics CRM
Need for Change
What the Solution looked like
After Dynamics CRM

Youth in New Zealand
• Have one of the highest suicide rates in the
western world
• 1 out of 4 are victims of sexual, physical or
emotional abuse
• Have one of the highest rates of teen pregnancy
in the world
• 100,000 young people will appear in courts
before they are 21
• Bulling is rife in schools and on the increase
Too many kids are falling
through the cracks

Young New Zealanders Foundation
• Totally committed to LifeSkills development of Kiwi Kids
• Registered Charity, established in 1997, to help fund community
youth education programmes like D.A.R.E.
• Develop and distribute highly effective resources providing
LifeSkills that support, educate and empower Kiwi Kids

LifeSkills that support, educate
and empower Kiwi Kids.

LifeSkills that support, educate
and empower Kiwi Kids.

Amazing Me Gemstones
Personal safety & sourcing help Develop healthy decision making
3-7 year olds, parents & caregivers Classroom based for years 6-9

No Excuse for Abuse Travel Log
Awareness & Avoidance of abuse Teenage development issues
0-12 year olds, parents & caregivers Classroom based for years 9-10

Career Passport
Career guidance & skills to enter the
workforce. School leavers

Before Dynamics CRM
• Access Database
– Sunset Product
– Expensive Development or changes to Reporting
– Developed and managed by “one-man band”
• Manual Processing of Credit Card Transactions
• Spending $35,000 per year in postage of receipts
• Fundraiser performance not transparent
• “Up Sell” performance difficult to monitor
• Communication with Supporters only via telemarketing
• Needed a package the would integrate with a predictive dialler

Need for Change
• Future Proof the technology platform
• Required a stable platform
• Goal was to move towards an “out-of-the-box” solution
– Remove the reliance on a one man band
– Build one sell many vs build one sell one
• Needed stable access for remote users
• Capability to report on fundamental operational drivers

Solution Overview
Agent Dashboard
Live Sales Donation visibility

Dialler Email
Marketing

Track Supporters
interest

After Dynamics CRM
• Dynamics CRM Database
– Feature rich and fully functional to help establish “best practice”
– Configuration rather than customisation ensures future proofing at minimal cost
• Integrated Automatic Processing of Credit Card Transactions
• Email receipts save over $34,000 per year
• Fundraiser performance now live for all to see
• “Up Sell” performance had immediate change in caller behaviour
• Communication with Supporters with Email Newsletter to support the
telemarketing
• Track web visit as a results of email and identify Supporters interest

A worthy Charity in need
• 100% non-profit Charitable Trust
• We have more demand from schools and the
community for our resources than we can supply
• We receive no government funding or lottery
grants, we rely solely on the generosity of the
pubic (private individuals & SME owners)
“If I were the Minister of Education, for emerging adolescents,
Gemstones would be a compulsory platform in every
intermediate school in the country”

Paul Murphy, Principle of Kedgley Intermediate
Papatoetoe, Auckland

Do you want to
know more?

Find me in the
Experience Lounge
at the end of this
presentation.

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This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).

High performance Serverless Java on AWS- GoTo Amsterdam 2024

Vadym Kazulkin

Java is for many years one of the most popular programming languages, but it used to have hard times in the Serverless community. Java is known for its high cold start times and high memory footprint, comparing to other programming languages like Node.js and Python. In this talk I'll look at the general best practices and techniques we can use to decrease memory consumption, cold start times for Java Serverless development on AWS including GraalVM (Native Image) and AWS own offering SnapStart based on Firecracker microVM snapshot and restore and CRaC (Coordinated Restore at Checkpoint) runtime hooks. I'll also provide a lot of benchmarking on Lambda functions trying out various deployment package sizes, Lambda memory settings, Java compilation options and HTTP (a)synchronous clients and measure their impact on cold and warm start times.

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LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...

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This LF Energy webinar took place June 20, 2024. It featured: -Alex Thornton, LF Energy -Hallie Cramer, Google -Daniel Roesler, UtilityAPI -Henry Richardson, WattTime In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms. This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups. Three primary specifications will be discussed: -Discovery and client registration, emphasizing transparent processes and secure and private access -Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure -Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data

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Must Know Postgres Extension for DBA and Developer during Migration

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Mydbops Opensource Database Meetup 16 Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting Date & Time: 8th June | 10 AM - 1 PM IST Venue: Bangalore International Centre, Bangalore Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle. Key Takeaways: * Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities. * Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom. * Discover how these key extensions can empower both developers and DBAs during the migration process. * Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends. Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL. Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability. Contact us: info@mydbops.com Visit: https://www.mydbops.com/ Follow us on LinkedIn: https://in.linkedin.com/company/mydbops For more details and updates, please follow up the below links. Meetup Page : https://www.meetup.com/mydbops-databa... Twitter: https://twitter.com/mydbopsofficial Blogs: https://www.mydbops.com/blog/ Facebook(Meta): https://www.facebook.com/mydbops/

GNSS spoofing via SDR (Criptored Talks 2024)

Javier Junquera

In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security. This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing. The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.

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Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as: 1. How quickly AI is being implemented in manufacturing. 2. Which barriers stand in the way of AI adoption. 3. How data quality and governance form the backbone of AI. 4. Organizational processes and structures that may inhibit effective AI adoption. 6. Ideas and approaches to help build your organization's AI strategy.

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5th LF Energy Power Grid Model Meet-up Slides

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5th Power Grid Model Meet-up It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology. Power Grid Model The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services. Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability. Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization. What to expect For the upcoming meetup we are organizing, we have an exciting lineup of activities planned: -Insightful presentations covering two practical applications of the Power Grid Model. -An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024. -An interactive brainstorming session to discuss and propose new feature requests. -An opportunity to connect with fellow Power Grid Model enthusiasts and users.

Apps Break Data

Ivo Velitchkov

How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?

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Dynamics Day 2012: Dynamics CRM case study - Young New Zealanders Foundation

1. Customer Case Study: Young New Zealanders Foundation Colin May, YNZF Steven Foster, Intergen #dynamicsday

2. Our Agenda Background of YNZF Before Dynamics CRM Need for Change What the Solution looked like After Dynamics CRM

3. Youth in New Zealand • Have one of the highest suicide rates in the western world • 1 out of 4 are victims of sexual, physical or emotional abuse • Have one of the highest rates of teen pregnancy in the world • 100,000 young people will appear in courts before they are 21 • Bulling is rife in schools and on the increase Too many kids are falling through the cracks

4. Young New Zealanders Foundation • Totally committed to LifeSkills development of Kiwi Kids • Registered Charity, established in 1997, to help fund community youth education programmes like D.A.R.E. • Develop and distribute highly effective resources providing LifeSkills that support, educate and empower Kiwi Kids LifeSkills that support, educate and empower Kiwi Kids.

5. LifeSkills that support, educate and empower Kiwi Kids. Amazing Me Gemstones Personal safety & sourcing help Develop healthy decision making 3-7 year olds, parents & caregivers Classroom based for years 6-9 No Excuse for Abuse Travel Log Awareness & Avoidance of abuse Teenage development issues 0-12 year olds, parents & caregivers Classroom based for years 9-10 Career Passport Career guidance & skills to enter the workforce. School leavers

6. Before Dynamics CRM • Access Database – Sunset Product – Expensive Development or changes to Reporting – Developed and managed by “one-man band” • Manual Processing of Credit Card Transactions • Spending $35,000 per year in postage of receipts • Fundraiser performance not transparent • “Up Sell” performance difficult to monitor • Communication with Supporters only via telemarketing • Needed a package the would integrate with a predictive dialler

7. Need for Change • Future Proof the technology platform • Required a stable platform • Goal was to move towards an “out-of-the-box” solution – Remove the reliance on a one man band – Build one sell many vs build one sell one • Needed stable access for remote users • Capability to report on fundamental operational drivers

8. Proposed Solution Components + +

9. Solution Overview Agent Dashboard Live Sales Donation visibility Dialler Email Marketing Track Supporters interest

10. After Dynamics CRM • Dynamics CRM Database – Feature rich and fully functional to help establish “best practice” – Configuration rather than customisation ensures future proofing at minimal cost • Integrated Automatic Processing of Credit Card Transactions • Email receipts save over $34,000 per year • Fundraiser performance now live for all to see • “Up Sell” performance had immediate change in caller behaviour • Communication with Supporters with Email Newsletter to support the telemarketing • Track web visit as a results of email and identify Supporters interest

11. Live Support Details

12. Live Email Receipt

13. Live Email Events Details

14. Live Tracking Email to Web Visits

15. A worthy Charity in need • 100% non-profit Charitable Trust • We have more demand from schools and the community for our resources than we can supply • We receive no government funding or lottery grants, we rely solely on the generosity of the pubic (private individuals & SME owners) “If I were the Minister of Education, for emerging adolescents, Gemstones would be a compulsory platform in every intermediate school in the country” Paul Murphy, Principle of Kedgley Intermediate Papatoetoe, Auckland

16.

17. Any questions?

18. Do you want to know more? Find me in the Experience Lounge at the end of this presentation.

19. Thank you barry.barryson@intergen.co.nz

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