The document discusses how to build effective communication through cutting through noise. It notes that there is too much advertising noise with people seeing over 5,000 ad exposures daily but only engaging with about 12. It argues that brands should stop making noise and focus on consistency, identifying attributes over 5-10 years. It also says to stop being too creative for creativity's sake and to stop entertaining daily on social media which can kill brands. It outlines 5 steps to cut through the noise which are to get to know the customer, target the customer, develop a unique selling proposition, build focused messages, and define and communicate to audiences through both online and offline channels.