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Judy Habel
Duct Tape Marketing
Authorized Consultant
@DuctTapeJudy
Definition of Marketing
Know
 Like
 Trust
Marketing is a System
1.  Strategy before tactics
2.  Fill your marketing hourglass
3.  Publish educational content
4.  Create a total web presence
5.  Use a lead generation trio
6.  Make selling a system too
7.  Live by the calendar
Strategy in 3 Steps
•  Identify your ideal client
•  Define a core difference
•  Connect the dots
Profit
Referrals
Define
your ideal
client
What is ideal?
•  Customer
vs. transaction
•  Values difference
•  Profitable
•  Already refers
Interview your Ideal Clients
•  Why made you decide to hire us/buy from us?
•  What’s one thing we do better?
•  What could we do even better?
•  Would you refer us?
•  What would you Google to
find a business like ours?
•  What other companies do you love to refer?
Strategy in 3 Steps
•  Identify your ideal client
•  Define a core difference
•  Connect the dots
The funnel
is broken
“When it comes to lead and
referral generation, a happy
customer is the best tool.”
•  Who and how, ads, articles, referrals, networking
Know
•  Website, reception, blog content, social media,
Like
•  SEO, webinars, marketing kit, white papers
Trust
•  Workshops, evaluations, demo, DIY training,
starterTry
•  Fulfillment, service team, new customer kit,
delivery, financial arrangementsBuy
•  Post project review, cross selling, customer
eventsRepeat
•  Champion events, partner intros, peer2peer
Refer
© Duct Tape Marketing – all rights reserved
• Who and how
• Ads
• ReferralsKnow
• Web site/blog
• Reception
• NewsletterLike
• Search
• Expert content
• Sales presentationTrust
• Webinar
• Evaluation
• NurturingTry
• Service team
• New customer kit
• Finance/deliveryBuy
• Post project survey
• Cross selling
• Quarterly eventsRepeat
• Results reviews
• Partner intros
• Peer2peer eventsRefer
© Duct Tape Marketing – all rights reserved
Trust equals
referrals
Publishing Educational Content
•  Body of work
• Themes (keywords)
•  Editorial calendar
•  Story building
•  Mixed media
Pillars of a total web presence
•  Listen first
•  Optimize your web content
•  Claim real estate
•  Optimize brand assets
•  Ratings and reviews
•  Social media participation
SEO cupcake
Social
Links
Keywords
Content
Why social media?
•  Follow up with prospects
•  Stay top of mind with customers
•  Keep up on your industry
•  Provide customer service
•  Develop partner network
• Amplify sharing
Lead generation
• Advertising
•  Public relations
•  Referral systems
Lead Conversion
•  Discovery – Next step
•  Presentation – Seminar
•  Nurturing – Sales cycle
•  Transaction –
Same experience
•  Review - results
Your marketing calendar
•  Monthly themes
•  Weekly projects
•  Daily appointments
•  Make it fun
Marketing is a System
1.  Strategy before tactics
2.  Fill your marketing hourglass
3.  Publish educational content
4.  Create a total web presence
5.  Use a lead generation trio
6.  Make selling a system too
7.  Live by the calendar
Save
Your
Self
Time
Energy and
Money

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The 7 Steps to Small Business Marketing Success Small Business Workshop

  • 1. Judy Habel Duct Tape Marketing Authorized Consultant @DuctTapeJudy
  • 3. Marketing is a System 1.  Strategy before tactics 2.  Fill your marketing hourglass 3.  Publish educational content 4.  Create a total web presence 5.  Use a lead generation trio 6.  Make selling a system too 7.  Live by the calendar
  • 4.
  • 5. Strategy in 3 Steps •  Identify your ideal client •  Define a core difference •  Connect the dots
  • 8. What is ideal? •  Customer vs. transaction •  Values difference •  Profitable •  Already refers
  • 9. Interview your Ideal Clients •  Why made you decide to hire us/buy from us? •  What’s one thing we do better? •  What could we do even better? •  Would you refer us? •  What would you Google to find a business like ours? •  What other companies do you love to refer?
  • 10. Strategy in 3 Steps •  Identify your ideal client •  Define a core difference •  Connect the dots
  • 11.
  • 12. The funnel is broken “When it comes to lead and referral generation, a happy customer is the best tool.”
  • 13. •  Who and how, ads, articles, referrals, networking Know •  Website, reception, blog content, social media, Like •  SEO, webinars, marketing kit, white papers Trust •  Workshops, evaluations, demo, DIY training, starterTry •  Fulfillment, service team, new customer kit, delivery, financial arrangementsBuy •  Post project review, cross selling, customer eventsRepeat •  Champion events, partner intros, peer2peer Refer © Duct Tape Marketing – all rights reserved
  • 14. • Who and how • Ads • ReferralsKnow • Web site/blog • Reception • NewsletterLike • Search • Expert content • Sales presentationTrust • Webinar • Evaluation • NurturingTry • Service team • New customer kit • Finance/deliveryBuy • Post project survey • Cross selling • Quarterly eventsRepeat • Results reviews • Partner intros • Peer2peer eventsRefer © Duct Tape Marketing – all rights reserved
  • 16.
  • 17. Publishing Educational Content •  Body of work • Themes (keywords) •  Editorial calendar •  Story building •  Mixed media
  • 18.
  • 19. Pillars of a total web presence •  Listen first •  Optimize your web content •  Claim real estate •  Optimize brand assets •  Ratings and reviews •  Social media participation
  • 21. Why social media? •  Follow up with prospects •  Stay top of mind with customers •  Keep up on your industry •  Provide customer service •  Develop partner network • Amplify sharing
  • 22.
  • 23. Lead generation • Advertising •  Public relations •  Referral systems
  • 24.
  • 25. Lead Conversion •  Discovery – Next step •  Presentation – Seminar •  Nurturing – Sales cycle •  Transaction – Same experience •  Review - results
  • 26.
  • 27. Your marketing calendar •  Monthly themes •  Weekly projects •  Daily appointments •  Make it fun
  • 28. Marketing is a System 1.  Strategy before tactics 2.  Fill your marketing hourglass 3.  Publish educational content 4.  Create a total web presence 5.  Use a lead generation trio 6.  Make selling a system too 7.  Live by the calendar