This document outlines a draft code of practice on tariff transparency for
telecommunications services. It aims to ensure accurate, up-to-date, simple, and easily
accessible tariff information is provided to consumers. The code requires disclosure of all
price limitations, terms and conditions. It also covers promotions, trials, and termination
policies. Future initiatives like number portability are addressed. Licensees must comply
with transparency standards and the TRA will enforce compliance through investigations
and penalties for any breaches.
This document outlines a Technical Quality of Service and Key Performance Indicators Regulation issued by the Telecommunications Regulatory Authority of Lebanon. It establishes mandatory minimum quality of service standards for service providers designated as having significant market power. The regulation defines key terms, outlines service provider obligations around quality of service and network outage reporting, and establishes compliance and penalty provisions to ensure adherence to the standards. It includes appendices defining technical quality of service principles, specifying the quality of service parameters and target levels, and providing a template for network outage reports.
35/2012 Issuing Regulation on premium rate servicestraoman
This document outlines regulations for premium rate services in the Kingdom of Bahrain, as issued by the Telecommunications Regulatory Authority (TRA). It defines premium rate services and numbers. It requires premium rate service providers to disclose pricing and terms, include charges in messages, maintain records of complaints for 2 years, and not automatically renew subscriptions without consent. It also reserves the TRA's right to access providers' records and protects subscribers from unexpected charges.
Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016D Murali ☆
TRAI releases the Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016
(Source: http://www.trai.gov.in/WriteReadData/WhatsNew/Documents/Regulation_Data_Service.pdf)
Chapter XIII: Telecommunications chapterBalo English
This document defines key terms used in Chapter 13 on Telecommunications. It defines terms like commercial mobile services, cost-oriented, end-user, enterprise, essential facilities, interconnection, international mobile roaming service, leased circuit, licence, major supplier, network element, non-discriminatory, number portability, physical co-location, public telecommunications network, public telecommunications service, reference interconnection offer, telecommunications, telecommunications regulatory body, user, and virtual co-location. It also outlines the scope of Chapter 13 and approaches to regulation that parties may take.
TRA's 2009 Draft Law for Service Provider Licensing RegulationLauren_ME
This document is a regulation issued by the Telecommunications Regulatory Authority of Lebanon regarding service provider licensing. It defines different types of licenses - individual licenses and class licenses. Individual licenses are limited in number and awarded through a competitive process, while class licenses are unlimited and awarded to any qualified applicant. The regulation establishes the legal basis and purpose for licensing, provides definitions, and outlines the licensing process and requirements for different types of licenses.
The document outlines the Sultanate of Oman's universal service policy and implementation strategy as established by the Telecommunications Regulatory Authority (TRA). It defines the scope of universal service to include basic telephony, internet access, broadband services, operator services, emergency services, public call boxes, telecenters, and maritime services. It describes criteria for selecting priority areas for universal service projects, including the presence of institutions, population levels, current lack of services, cost, and commercial viability. The document proposes tendering as the primary mechanism to implement universal service obligations, with a three-stage tender process. It also allows for using license conditions on existing operators and facilitating infrastructure sharing.
This document provides information about Thailand's upcoming auction of 1800 MHz spectrum licenses for mobile telecommunications services. It outlines the key objectives of the auction as being to efficiently assign spectrum in a way that promotes market competition, improves service quality and reduces costs for the public. The document provides background on Thailand's economy, telecom market and regulations. It describes the licenses being auctioned, the application and licensing process, and the auction methodology and rules. The overall purpose is to inform potential bidders on the spectrum licensing process for 1800 MHz bands in Thailand.
This document outlines a Technical Quality of Service and Key Performance Indicators Regulation issued by the Telecommunications Regulatory Authority of Lebanon. It establishes mandatory minimum quality of service standards for service providers designated as having significant market power. The regulation defines key terms, outlines service provider obligations around quality of service and network outage reporting, and establishes compliance and penalty provisions to ensure adherence to the standards. It includes appendices defining technical quality of service principles, specifying the quality of service parameters and target levels, and providing a template for network outage reports.
35/2012 Issuing Regulation on premium rate servicestraoman
This document outlines regulations for premium rate services in the Kingdom of Bahrain, as issued by the Telecommunications Regulatory Authority (TRA). It defines premium rate services and numbers. It requires premium rate service providers to disclose pricing and terms, include charges in messages, maintain records of complaints for 2 years, and not automatically renew subscriptions without consent. It also reserves the TRA's right to access providers' records and protects subscribers from unexpected charges.
Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016D Murali ☆
TRAI releases the Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016
(Source: http://www.trai.gov.in/WriteReadData/WhatsNew/Documents/Regulation_Data_Service.pdf)
Chapter XIII: Telecommunications chapterBalo English
This document defines key terms used in Chapter 13 on Telecommunications. It defines terms like commercial mobile services, cost-oriented, end-user, enterprise, essential facilities, interconnection, international mobile roaming service, leased circuit, licence, major supplier, network element, non-discriminatory, number portability, physical co-location, public telecommunications network, public telecommunications service, reference interconnection offer, telecommunications, telecommunications regulatory body, user, and virtual co-location. It also outlines the scope of Chapter 13 and approaches to regulation that parties may take.
TRA's 2009 Draft Law for Service Provider Licensing RegulationLauren_ME
This document is a regulation issued by the Telecommunications Regulatory Authority of Lebanon regarding service provider licensing. It defines different types of licenses - individual licenses and class licenses. Individual licenses are limited in number and awarded through a competitive process, while class licenses are unlimited and awarded to any qualified applicant. The regulation establishes the legal basis and purpose for licensing, provides definitions, and outlines the licensing process and requirements for different types of licenses.
The document outlines the Sultanate of Oman's universal service policy and implementation strategy as established by the Telecommunications Regulatory Authority (TRA). It defines the scope of universal service to include basic telephony, internet access, broadband services, operator services, emergency services, public call boxes, telecenters, and maritime services. It describes criteria for selecting priority areas for universal service projects, including the presence of institutions, population levels, current lack of services, cost, and commercial viability. The document proposes tendering as the primary mechanism to implement universal service obligations, with a three-stage tender process. It also allows for using license conditions on existing operators and facilitating infrastructure sharing.
This document provides information about Thailand's upcoming auction of 1800 MHz spectrum licenses for mobile telecommunications services. It outlines the key objectives of the auction as being to efficiently assign spectrum in a way that promotes market competition, improves service quality and reduces costs for the public. The document provides background on Thailand's economy, telecom market and regulations. It describes the licenses being auctioned, the application and licensing process, and the auction methodology and rules. The overall purpose is to inform potential bidders on the spectrum licensing process for 1800 MHz bands in Thailand.
Kozak wide scope of administrative discretion justified by features ofMichal
The Polish Supreme Court upheld a decision by the President of the Electronic Communications Office (UKE) that imposed several regulatory obligations on Telekomunikacja Polska SA (TP SA), the dominant operator in Poland's fixed line telephone market. The UKE identified a lack of effective competition and designated TP SA as an undertaking with significant market power. The obligations included providing access to TP SA's network and ensuring non-discriminatory terms. While TP SA argued the obligations were disproportionate and improperly extended to the retail market, the Court found that regulation of the wholesale market was justified and aimed to promote competition in the retail market as well. The Court also rejected claims that the UKE improperly calculated access fees.
The document provides an overview of the telecom sector in Oman, including:
- Oman has progressively liberalized and promoted competition in the telecom sector.
- Operators offer modern telecom services to consumers.
- The sector aims to liberalize investments to support economic and social development.
The document discusses EU directives on e-commerce and consumer rights in Belgium. The 2000 Electronic Commerce Directive established a framework for e-commerce in the EU internal market by harmonizing rules around transparency, commercial communications, contracts, and liability for intermediaries. The 2011 Consumer Rights Directive amended prior directives on consumer protection and sets rules for business-to-consumer contracts regarding required information, the right of withdrawal, and exceptions. The document also summarizes key Belgian laws implementing the EU directives, including the 2003 law on information society services and a 2013 law on consumer rights.
This document outlines the TRA's guidelines for market definition and dominance analysis. It discusses the process for preparing Market Definition and Dominance Reports, including defining relevant markets, analyzing dominance, and determining appropriate remedies. The key points are:
1) A Report will be prepared to analyze market definition, dominance susceptibility, dominance analysis, and remedies for ex ante regulation.
2) Markets are defined based on demand and supply substitutability. Geographic and customer markets are also considered.
3) The "three criteria test" is used to determine if a market is relevant - there must be barriers to entry, no tendency toward competition, and ex post rules are insufficient.
4) Dominance analysis examines single and
Sections 43B to 43I of Malaysia's Copyright Act 1987 set out the responsibilities of internet service providers (ISPs) regarding copyright infringement online. ISPs are exempt from liability if the infringement occurred through temporary storage or caching. However, if an ISP receives proper notification of infringement, it must remove or disable access to the infringing content. Copyright owners and ISPs can issue counter notifications to restore content. Anyone who makes false statements in such notifications faces penalties. The Act aims to balance protecting copyrights with limiting ISPs' liability for users' actions.
Interworld Digital Limited is a technology company that provides wireless applications and value-added services to telecom operators and enterprises. It offers integrated multimedia services delivered over mobile networks, including SMS, voice, and video. Some of its solutions include infotainment services like ringback tones and voice changers, calling and messaging solutions like voice/video chat and mobile TV, and platforms to enable these services.
Mobile number portability (MNP) allows mobile subscribers in India to change their service provider while retaining their existing phone number. The document discusses how MNP benefits consumers by making it easier to switch providers for better plans or service without changing their number. It also provides details on the MNP process, including how porting requests are handled through a central reference database and the timeline of 4-6 days for a number to be ported to a new provider. Mobile operators are expected to utilize more aggressive advertising strategies under MNP to attract customers from other networks to migrate to their network.
Mobile number portability with IEEE MaterialSachin Saini
This presentation file contains all the basic information about Mobile Number Portability, its implementation, routing mechanism and its benefits to user and telecom operator.
- This document outlines the terms and conditions for a service package that provides IPTV and fibre internet services from Astro and Maxis respectively.
- Two separate contracts are formed between the customer and each company, with Astro providing the IPTV content and Maxis providing the internet connectivity.
- The document defines key terms, specifies that equipment remains the property of the providing company, and notes that additional terms and conditions on the companies' websites also apply to the use of services and equipment.
This document summarizes Myanmar's Telecommunications Law, which regulates telecommunications services and equipment in the country. Some key points:
- It establishes rules for licensing telecommunications services and equipment. Service licenses are required for network facilities, network services, and application services. Equipment licenses are also required for some telecom equipment.
- Licensees must comply with technical and quality standards set by the regulator. Tariffs must be approved, and licensees cannot engage in anti-competitive behavior.
- The regulator manages spectrum allocation and numbering/addressing plans. It also inspects services and equipment to ensure compliance with the law.
- Rules cover installation and maintenance of network infrastructure, as well as dispute resolution
Overview on the working of Television industry in terms of Media and Entertainment, Programming, Distribution, Revenue Generation, AD Pricing, Metrics. How its earns and works overall.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document outlines the application process and requirements for obtaining a Class III License from the Telecommunications Regulatory Authority (TRA) of Oman to provide private telecommunications services not connected to the public network. It details the application form and fees that must be submitted, the eligibility requirements, and the extensive technical, financial, service, and network documentation that must be provided for TRA review within 2 months, otherwise the application will be considered revoked. If approved, the applicant must then pay the license issuance fee.
This document outlines guidelines for calculating Access Deficit Contributions (ADC) in the telecommunications sector. It defines key terms like Access Deficit and Qualified Licensee. It states that the ADC will cover any access deficit a Qualified Licensee cannot fund through other profits. It provides details on the application process, including required documentation and calculations. Qualified Licensees must submit applications annually including audited financial data to demonstrate an access deficit net of contributions from other services. The telecommunications regulator will review applications and notify international gateway operators of the ADC rate to settle payments to the Qualified Licensee.
Kozak wide scope of administrative discretion justified by features ofMichal
The Polish Supreme Court upheld a decision by the President of the Electronic Communications Office (UKE) that imposed several regulatory obligations on Telekomunikacja Polska SA (TP SA), the dominant operator in Poland's fixed line telephone market. The UKE identified a lack of effective competition and designated TP SA as an undertaking with significant market power. The obligations included providing access to TP SA's network and ensuring non-discriminatory terms. While TP SA argued the obligations were disproportionate and improperly extended to the retail market, the Court found that regulation of the wholesale market was justified and aimed to promote competition in the retail market as well. The Court also rejected claims that the UKE improperly calculated access fees.
The document provides an overview of the telecom sector in Oman, including:
- Oman has progressively liberalized and promoted competition in the telecom sector.
- Operators offer modern telecom services to consumers.
- The sector aims to liberalize investments to support economic and social development.
The document discusses EU directives on e-commerce and consumer rights in Belgium. The 2000 Electronic Commerce Directive established a framework for e-commerce in the EU internal market by harmonizing rules around transparency, commercial communications, contracts, and liability for intermediaries. The 2011 Consumer Rights Directive amended prior directives on consumer protection and sets rules for business-to-consumer contracts regarding required information, the right of withdrawal, and exceptions. The document also summarizes key Belgian laws implementing the EU directives, including the 2003 law on information society services and a 2013 law on consumer rights.
This document outlines the TRA's guidelines for market definition and dominance analysis. It discusses the process for preparing Market Definition and Dominance Reports, including defining relevant markets, analyzing dominance, and determining appropriate remedies. The key points are:
1) A Report will be prepared to analyze market definition, dominance susceptibility, dominance analysis, and remedies for ex ante regulation.
2) Markets are defined based on demand and supply substitutability. Geographic and customer markets are also considered.
3) The "three criteria test" is used to determine if a market is relevant - there must be barriers to entry, no tendency toward competition, and ex post rules are insufficient.
4) Dominance analysis examines single and
Sections 43B to 43I of Malaysia's Copyright Act 1987 set out the responsibilities of internet service providers (ISPs) regarding copyright infringement online. ISPs are exempt from liability if the infringement occurred through temporary storage or caching. However, if an ISP receives proper notification of infringement, it must remove or disable access to the infringing content. Copyright owners and ISPs can issue counter notifications to restore content. Anyone who makes false statements in such notifications faces penalties. The Act aims to balance protecting copyrights with limiting ISPs' liability for users' actions.
Interworld Digital Limited is a technology company that provides wireless applications and value-added services to telecom operators and enterprises. It offers integrated multimedia services delivered over mobile networks, including SMS, voice, and video. Some of its solutions include infotainment services like ringback tones and voice changers, calling and messaging solutions like voice/video chat and mobile TV, and platforms to enable these services.
Mobile number portability (MNP) allows mobile subscribers in India to change their service provider while retaining their existing phone number. The document discusses how MNP benefits consumers by making it easier to switch providers for better plans or service without changing their number. It also provides details on the MNP process, including how porting requests are handled through a central reference database and the timeline of 4-6 days for a number to be ported to a new provider. Mobile operators are expected to utilize more aggressive advertising strategies under MNP to attract customers from other networks to migrate to their network.
Mobile number portability with IEEE MaterialSachin Saini
This presentation file contains all the basic information about Mobile Number Portability, its implementation, routing mechanism and its benefits to user and telecom operator.
- This document outlines the terms and conditions for a service package that provides IPTV and fibre internet services from Astro and Maxis respectively.
- Two separate contracts are formed between the customer and each company, with Astro providing the IPTV content and Maxis providing the internet connectivity.
- The document defines key terms, specifies that equipment remains the property of the providing company, and notes that additional terms and conditions on the companies' websites also apply to the use of services and equipment.
This document summarizes Myanmar's Telecommunications Law, which regulates telecommunications services and equipment in the country. Some key points:
- It establishes rules for licensing telecommunications services and equipment. Service licenses are required for network facilities, network services, and application services. Equipment licenses are also required for some telecom equipment.
- Licensees must comply with technical and quality standards set by the regulator. Tariffs must be approved, and licensees cannot engage in anti-competitive behavior.
- The regulator manages spectrum allocation and numbering/addressing plans. It also inspects services and equipment to ensure compliance with the law.
- Rules cover installation and maintenance of network infrastructure, as well as dispute resolution
Overview on the working of Television industry in terms of Media and Entertainment, Programming, Distribution, Revenue Generation, AD Pricing, Metrics. How its earns and works overall.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document outlines the application process and requirements for obtaining a Class III License from the Telecommunications Regulatory Authority (TRA) of Oman to provide private telecommunications services not connected to the public network. It details the application form and fees that must be submitted, the eligibility requirements, and the extensive technical, financial, service, and network documentation that must be provided for TRA review within 2 months, otherwise the application will be considered revoked. If approved, the applicant must then pay the license issuance fee.
This document outlines guidelines for calculating Access Deficit Contributions (ADC) in the telecommunications sector. It defines key terms like Access Deficit and Qualified Licensee. It states that the ADC will cover any access deficit a Qualified Licensee cannot fund through other profits. It provides details on the application process, including required documentation and calculations. Qualified Licensees must submit applications annually including audited financial data to demonstrate an access deficit net of contributions from other services. The telecommunications regulator will review applications and notify international gateway operators of the ADC rate to settle payments to the Qualified Licensee.
This document is the financial statements of the Telecommunications Regulatory Authority for the year ended 31 December 2004. It includes the statement of income and expenditure, balance sheet, cash flow statement, and notes. The financial statements received an unqualified audit opinion. Key details include total income of RO 7.6 million, total assets of RO 13.6 million, accumulated surplus of RO 6.9 million, and total liabilities of RO 6.7 million.
This document provides guidelines for internal cabling within various types of buildings. It outlines standards for residential premises, multi-storied buildings, business premises, and compounds. For each type of building, it specifies the necessary telecommunications infrastructure components like main distribution boxes, telecom rooms, optical distribution frames, and specifies cable types and placement of telecom outlets. It also provides general cabling standards regarding separation of telecom cables from power cables, labeling of infrastructure, maximum cable spans, and avoidance of aerial cabling.
This annual report summarizes the activities of the Telecommunications Regulatory Authority (TRA) of Oman for the year 2007. It provides an overview of the TRA's mission and structure. It also discusses key topics such as telecommunications liberalization policies, the telecom market, frequency spectrum management, numbering administration, equipment approval, regulation of competition, universal service obligations, consumer safeguards, international relations, new technology trends, and financial performance of the telecom sector in Oman. The report contains various figures and tables presenting data on telecom indicators and subscribers for different services.
Tra's position statement on tariff transparency guidelinestraoman
The document outlines TRA's position on a proposed tariff transparency code for telecommunications licensees in Oman. Some key points:
- The code aims to ensure accurate, up-to-date and easily understandable tariff information is available to consumers to compare options.
- Stakeholders like Omantel and Friendi provided feedback, with Friendi questioning the need for additional regulation and suggesting improvements to wholesale regulation would be more beneficial.
- TRA responded that the code does not impose new requirements but consolidates existing guidelines. It aims to increase transparency and consumer awareness in Oman's developing market. TRA may reconsider retail regulation as market conditions change.
- Some stakeholders felt certain provisions like "compar
CTIA Mobile Commerce Compliance Handbook July 2013Mosio
This document provides guidelines for mobile commerce compliance established by CTIA. It contains a consumer bill of rights, compliance principles for areas like opt-in/opt-out processes, messaging flows, and auditing standards. The handbook aims to clarify rules, reinforce consumer protections, and simplify deploying mobile campaigns while protecting privacy and ensuring transparent purchases.
The Mobile Marketing Association’s (MMA) Consumer Best
Practices (CBP) Guidelines provides a guide to implementing
shortcode programs, Interactive Voice Response (IVR) and
off-deck WAP sites should be submitted for carrier approval
-
EXPERTS’ REPORT ON NATIONAL ICT POLICY PHASE 2 REFORMS - PAPUA NEW GUINEA - M...Martyn Taylor
Experts report prepared by Freehills and Concept Economics in March 2009 in relation to Phase 2 of the telecommunications sector reforms in Papua New Guinea. The second of two experts reports released into the public domain. The documents are useful given their comprehensive coverage of telecommunications sector reform, including identifying international best practice in relation to developing nations.
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This document provides a summary of the key points from the Consumers' Handbook on Telecommunications published by TRAI:
- It outlines the process for enrolling as a telecom consumer and obtaining a mobile connection, including the required documents, start-up kit contents, and types of vouchers.
- It describes the complaint redressal process, including establishing a complaint center with toll-free numbers, registering complaints and providing a unique docket number, timelines for resolution, and the option to appeal unresolved complaints.
- It covers other important consumer topics like quality of service and billing accuracy requirements, mobile number portability, curbing unwanted commercial communications, telecom tariffs and protections for
This document is the CSC Monitoring Compliance Handbook published by CTIA—THE WIRELESS ASSOCIATION. It provides guidelines for mobile carriers, service providers, and brands regarding compliance principles for mobile commerce programs using carrier billing. The guidelines address obtaining proper user consent, maintaining user privacy and opt-out options, controlling program content, and record keeping requirements. Service providers must comply with these standards as well as individual carrier policies to ensure users have a transparent purchase experience and feel confident their personal information is secure.
This document discusses telecommunication policy and licensing frameworks. It provides an overview of key topics in telecom policy including history, reforms, licensing, spectrum policy, competition policy, and regulatory frameworks. It then focuses on telecommunications licensing, outlining the objectives of licensing including regulating essential services, expanding networks, privatization, and allocating scarce resources. The document describes different types of licensing regimes including individual operator licenses, general authorizations, and no licensing requirements. It also outlines standard licensing processes and conditions that may be included in general authorizations and individual licenses.
Competition policy in the digital age final projectAntonino Galo
This is a short description related to Regulator policy, Framework delimitations, directed to people involved in policy making about Competition Policy in Digital Era.
This document provides a code of practice on electronic invoicing in Europe. It was approved by the EU Expert Group Plenary on March 24, 2009. The code of practice aims to provide legal certainty for businesses processing electronic invoices and foster an environment of mutual trust between businesses and authorities. It establishes core principles for electronic invoicing including technology neutrality, business controls, auditability, and proportionality. The code of practice also discusses implementation of the principles and benefits for tax authorities and businesses.
Operators interconnect their networks to allow customers to communicate across networks. Interconnect agreements define pricing, quality of service, billing processes, and more. Interconnect billing involves calculating payments between operators for incoming and outgoing call traffic based on call detail records. Settlement and reconciliation processes are used to exchange CDRs and invoices and resolve any discrepancies between operators.
This document is a pre-consultation paper from TRAI on set top box interoperability in India. It discusses signal transmission and reception standards, the international landscape on interoperability approaches like CableCARD in the US and DVB Common Interface in Europe. It identifies issues around STB interoperability and seeks comments on developing an interoperable solution for India.
The document provides an overview of Malaysia's regulatory framework for 3G mobile virtual network operators (MVNOs). It defines an MVNO and outlines proposals from Telekom Malaysia and UMTS to provide 3G airtime capacity to MVNOs through various partnership models. Telekom Malaysia proposed four MVNO models with different levels of control over branding, billing and services. UMTS committed to sharing wholesale capacity with innovative MVNOs and outlined principles for assessing potential partners. The framework aims to lower barriers to entry and increase competition through service-based operators.
This document provides a regulatory framework for mobile virtual network operators (MVNOs) in Malaysia. It defines MVNOs and outlines four business models for MVNOs - full MVNO, enhanced service provider, enhanced reseller, and reseller. It discusses proposals from Telekom Malaysia and UMTS to provide airtime capacity to MVNOs. The document also covers licensing requirements, numbering allocation, and the MCMC's limited regulatory intervention approach to ensure MVNO sustainability and competitiveness.
OBJECTIVE
“Gig Economy” refers to digital platforms that allow independent freelancers to connect with individuals or businesses for short-term services or asset-sharing. The growth of sharing and gig economy can lead to greater transparency and minimise compliance burdens for both tax administrations and taxpayers. This webinar shall deal with the model rules for reporting by the Platform Operators set out by the OECD.
This document outlines regulations for local loop unbundling in the telecommunications sector. It defines key terms related to wholesale broadband services and sets rules for: access providers to publish reference access offers; non-discrimination in providing services to other licensees; limitations on communications with subscribers who switch providers; reporting requirements on service provision metrics; and penalties for delays in provisioning wholesale broadband services. The regulations aim to promote competition in the telecommunications sector through local loop unbundling.
The Regulatory and Spectrum Management Scenario in Telecom Network OptimizationArief Gunawan
The document discusses regulatory impact analysis and spectrum management in telecom network optimization. It examines tools like regulatory checklists and principles of good regulation that regulatory authorities use to analyze new regulations. It also discusses optimizing license regimes through options like unified licensing that can reduce costs and regulatory complexity. Finally, it covers international frequency allocations by the ITU and considerations for national spectrum management policies to encourage efficient use of limited spectrum resources.
INTERCONECTIONS MEDIA LAW PPT ,CONSUMER AND COMPITATIVE LAW VijaySamratPatelMach
Prepared by M. VIJAYSAMRAT LL.M (GNLU)
This is power point slide the topic of Interconnections(telecommunication laws (Media law), consumer protection and competition law. Its describes about TRAI regulations passed in various years.
The document outlines procedures for assigning and managing short codes in Rwanda. It discusses:
- Categories of short codes including emergency, operator networks, and cross-network codes.
- Terms and conditions for short code allocation including application procedures, fees, acceptable uses, and withdrawal conditions.
- Implementation of the new procedures requiring all current short code assignees to formally apply by November 30th 2011 or risk having their codes withdrawn.
Similar to Draft tariff transparency code of practice (20)
522 tra position_onpassiveinfrastructurepc_artraoman
بيان هيئة تنظيم الاتصالات بخصوص المشاورات العامة على مشروع لائحة تأجير البنية التحتية غير النشطة والنفاذ إليها المملوكة لجهات من غير موفري خدمات الاتصالات.
Total fixed telephone lines decreased from October to December while total mobile subscribers increased, reaching over 3.2 million by December. Internet subscribers via broadband and dial-up also grew slightly over this period, with broadband subscribers exceeding 31,000 by December. Prepaid mobile and internet card sales declined some while postpaid mobile and fixed line subscribers remained steady.
This document contains subscriber data for internet, telephone, and mobile services in Malaysia for January, February, and March. It includes numbers for fixed internet subscribers, mobile broadband subscribers, fixed and mobile telephone lines, and mobile subscribers broken down by prepaid and postpaid. The estimated number of mobile internet users was calculated based on the average household size and percentage of the population over 5 years old.
The document shows subscriber statistics for fixed line, mobile, and internet services from October to December 2007. For fixed line, subscribers declined slightly overall but pre-paid increased. Mobile subscribers grew steadily each month to reach over 2.5 million in December, with post-paid also increasing. Internet subscribers rose gradually with DSL connections seeing the most growth.
The document shows subscriber numbers for fixed line, mobile, and internet services from April to June 2007. Fixed line subscribers increased slightly over this period, while mobile subscribers grew more significantly, rising from over 2 million in April to over 2.1 million in June. Internet subscribers peaked in May at just over 66,000 before declining slightly in June.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
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12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
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2. Draft Code of Practice on Tariff Transparency
Contents
1. Introduction............................................................................................................ 2
1.1 Background................................................................................................. 2
1.2 Objective of the Code................................................................................... 2
1.3 Scope of the Code........................................................................................ 3
1.4 Other Regulatory Instruments....................................................................... 3
2. Accurate and Comprehensible Tariff Information ...................................................... 3
2.1 Duty to Disclose Price Limitations, Terms and Conditions ................................. 3
2.1.1 Publish all Relevant Details ........................................................................... 3
2.1.2 Fair Usage Policy (FUP)................................................................................. 4
2.1.3 Validity Period............................................................................................. 4
2.1.4 Automatic Renewal...................................................................................... 4
2.2 Simple and easily understood........................................................................ 4
2.3 Comprehensive ........................................................................................... 4
2.3.1 Minimum set of information.......................................................................... 4
2.3.2 Tariff options with inclusive time or credit....................................................... 5
2.4 Up to date Tariff Information ........................................................................ 5
2.5 Accessibility of Tariff Information .................................................................. 5
3. Promotions and Offers............................................................................................ 5
3.1 Quizzes, Competitions and Prizes................................................................... 5
3.2 Services with Free Trial Periods ..................................................................... 6
4. Service Termination or Suspension........................................................................... 6
5. Future Transparency Initiatives................................................................................ 6
5.1 Mobile Number Portability ........................................................................... 6
6. Breach of the Code……. ........................................................................................... 7
3. 1. Introduction
As competition increases, more operators focus on increasing their competitiveness
and beneficiary acquisition. More tariff bundles and packages will appear which will
make it difficult for the beneficiaries to compare them to others or understand them.
The TRA being the telecommunications regulator approves all regulated prices of
services available in market. Upon approval, the TRA where necessary imposes a
number of conditions to ensure that the tariffs and charges, terms and conditions and
any necessary information is clearly published to the beneficiaries to ensure that they
are protected and to ensure that all the required information is available for them to
make a concise and accurate choice of what service or plan to subscribe for.
In order to do that, the TRA has published this Code of Practice to ensure that all
Licensees comply with the minimum standard of transparency.
1.1 Background
This paper establishes the principles of tariff transparency for the beneficiaries and the
TRA's role in facilitating this amongst the Licensee's. In summary, the TRA is
required to ensure that transparent and up to date information on applicable prices and
tariffs is available to beneficiaries. This essentially means that users should be
provided with tariff information that is:
accurate
up to date
simple and easily understood
easily accessible
comparable
The TRA has therefore decided that establishing the Tariff Transparency Code of
Practice (hereby referred to as "the Code") is the simplest and most efficient way of
implementing such standards in the telecom market.
The Code relates only to tariffs in connection with the provision of access to and use
of publicly available telecommunication services and is designed to establish a basic
level of tariff transparency. The TRA may introduce further tariff transparency
initiatives, where appropriate, in relation to any new telecommunication services
which get introduced after the publication of this Code.
1.2 Objective of the Code
The tariff transparency requirements of the Code of Practice have the following broad
objectives:
Enable the beneficiaries to understand the services they are provided with.
Assist the beneficiaries understand the prices they will have to pay for these
services, including the promotions and discount schemes.
Inform the beneficiaries of any terms and conditions which will apply to
services, promotions or discounts which they subscribe to or use.
4. Facilitate the comparison of prices and services, and to enable the beneficiary
to reconcile billing of their usage against the published prices and the services
provided.
1.3 Scope of the Code
The Code applies to all Licensees' providing telecom services in the Sultanate. The
tariff details, terms and conditions of all public telecom services which are provided
to residential and business beneficiaries should be clearly published in a
comprehensible standard format.
1.4 Other Regulatory Instruments
This Code is without Prejudice to other Regulatory instruments and decision issued by
the TRA from time to time. Including decision No. 113/2008 on Procedures and Rules
Regulating the Promotional Offers of Telecommunications Services
2. Accurate and Comprehensible Tariff Information
Licensee are required to make available a specific set of information regarding the
services being offered, including, the scope of the service being offered, standard
tariffs covering access, usage and maintenance, types of maintenance service offered,
standard customer agreement and dispute settlement mechanisms.
2.1 Duty to Disclose Price Limitations, Terms and Conditions
Prior to providing any Service to a Beneficiary, a Licensee must disclose to that
Beneficiary the prices, terms and conditions on which the Licensee provides such
Service, including a Service provided on a free trial basis.
The information must at the minimum include a service description, prices (including
any discount structures), service suspension and termination provisions (including any
early termination charges), and service availability and eligibility requirements. Any
additional or subscription charges in addition to monthly rental or other subscription
fees should be clearly indicated and published along with the tariff details.
2.1.1 Publish all Relevant Details
If the Licensee find that they cannot publish all the tariff details in a specific
publication or format, they should indicate an alternative reference to where the full
set of information can be obtained (for example their website).
All other terms and conditions of relevance to the beneficiary should also be
published and made available to the beneficiary for reference at any time or readily
available for free through the call centre.
5. 2.1.2 Fair Usage Policy (FUP)
Any limitations such as Fair Usage Policy (FUP) on usage should be clearly indicated
and published. The Licensee should not describe a plan as being unlimited if there is a
limit to the number of calls, minutes, data volume etc being used.
2.1.3 Validity Period
The validity period for credit or usage should be clearly indicated in any publication
related to the service tariff. If a beneficiary is opting into a service or using the
handset system to opt into a plan, the beneficiary should be given the details of the
validity period of the plan or credit and the beneficiary should give their direct and
voluntary approval by responding through the handset system or SMS by giving a
clear indication (i.e. responding with a YES or NO) to the terms and conditions of that
plan.
2.1.4 Automatic Renewal
Licensees should not force automatic renewal of subscription based services upon the
expiry of the service. The service provider shall instead send an SMS to the subscriber
intimating him that his subscription is approaching expiry. Moreover, the subscriber
has to be clearly informed at the end of the subscription period that his service
subscription will be renewed upon expiry if they do not opt out. Additionally, this
SMS shall include the method through which the subscriber can opt out.
2.1.5 Monitoring the usage
The licensees shall provide their subscribers with an easy and practical mechanism
through which they can monitor their own usage. In order to enable them to control
the consumed minutes, SMSs, Kbs…etc.
2.2 Simple and easily understood
Licensees are to ensure that all tariff information is clear, simple to understand and
informative. The format used by all Licensees in their publications and website for the
presentation of their tariffs should have a clear font and size.
2.3 Comprehensive
2.3.1 Minimum set of information
All printed, website or verbal tariff presentations shall state relevant details and
additional charges/surcharges applicable to the tariff. For printed presentations, the
additional information should be located beside the tariff information in a comparable
font size. This includes:
the increments of time by which the service provider bills
minimum Call Charges and/or Call Set up Fees
the Peak/Off Peak and Weekend times
On-net/ off Net
Any included service minutes or credit
6. 2.3.2 Tariff options with inclusive time or credit
Where a Licensee offers tariff plans/ bundles with inclusive time or credit, then all
publications (such as; printed, website and verbal tariff presentations) shall clearly set
out the conditions under which added time or credit can be used. This may include:
the number of call types that are included or any call types such as off-net calls
etc,
calls that may be excluded from the beneficiary’s allowance,
whether unused time or credit is carried forward to the next and subsequent billing
periods,
any expiry time for the credit
the time of day when inclusive time or credit can be used.
2.4 Up to date Tariff Information
Licensee must disclose, by publishing on its website, the effective tariff for any Service no
later than the date on which the Licensee begins to provide such Service. This information
has to be regularly updated and should represent the latest changes or amendments
made to any information which has become obsolete. The beneficiaries should also be
notified at least two weeks before any change in prices.
2.5 Accessibility of Tariff Information
Licensees should provide printed tariff information in response to a beneficiary's
request. If tariff information is provided through a website the service provider should
provide a direct link from the homepage into the tariff information section of the site.
In addition tariff information should be communicated clearly to the beneficiary in
advance of any decision to purchase and tariff information should not be withheld in
order to draw the end-user into a pressurised purchase decision.
The Licensee should also take into consideration the accessibility of the information
to their beneficiaries with special needs.
3. Promotions and Offers
All Terms and Conditions relating to promotions should be clearly advertised and
published. The start and end dates of the promotion should also be clearly published
in the Licensees advertisements, SMS and website. In addition to that, any validity
dates for the subscription, credit or free service should be published. The beneficiary
should also be informed prior the end of the validity period or before the promotion
ends.
3.1 Quizzes, Competitions and Prizes
Any service or promotional activity involving a quiz, competition and free prizes
should have very clear and accurate terms and conditions. The prize should be clearly
publicised and described. The Licensee should not give the public any false
expectations about the probability of winning the competition or prize. The price of
7. the service should also be clearly publicised whether it is a standard or premium
service.
3.2 Services with Free Trial Periods
The Licensee is strictly prohibited from charging the Beneficiary for Services
Supplied on a Free Trial Basis. If a Licensee has provided a Beneficiary with Services
on a free trial basis, the Licensee may not charge the Beneficiary for such Services
after the end of the free trial period unless:
a) the Licensee has notified the Beneficiary of the date on which the free trial period
will end; and
b) the Licensee has obtained the express agreement of the Beneficiary to continue the
Service after the expiry of the free trial on the applicable prices, terms and
conditions notified to the Beneficiary.
4. Service Termination or Suspension
Licensees may enter into contract agreements under which they provide the
Beneficiary with a discount or special consideration in return for the Beneficiary‘s
agreement to commit to a minimum service period or a minimum revenue
commitment. Such agreements may contain provisions providing for termination
liability in the event that the Beneficiary ends the agreement prior to the agreed upon
termination date. However, the amount of any early termination liability must be
reasonably proportionate to the extent of the discount or special consideration that the
Licensee has provided and the duration of the period during which the Beneficiary
took the Service. If there has been an advanced payment for the service, the Licensee
has to make arrangements to compensate the Beneficiary for the outstanding payment
for that terminated/suspended contractual period.
5. Future Transparency Initiatives
5.1 Mobile Number Portability
The introduction of Mobile Number Portability (MNP) means that the network prefix
which a beneficiary dials when making a mobile call is no longer a means to identify
the network. This has created an issue of tariff transparency for beneficiaries who are
no longer aware when they are making an on-net or off-net call, where off-net mobile-
to-mobile calls are charged at significantly higher rates by mobile operators.
Alternatively, the operators can propose any other solution which they find practical
and more appropriate.
Since currently there is no uniform mechanism or solution implemented by all
Licensees to tackle this issue. The TRA is putting for consultation the following
solutions for all stakeholders' feedback of the most optimum solutions and any
concerns with regards to this matter.
8. The TRA would like to suggest a number of solutions which could be used as a
permanent technical solution; the Licensees may suggest any other solution which
they find appropriate:
a) Clear opt-in dial tone which is applicable to all off-net calls and uniform
across all networks.
b) SMS message or a voice alert could be made to inform the customer that they
are making an off-net call.
c) End user can send an SMS or call or through a website where the number is
added as an input and customer receives an SMS informing them what
network the number is on.
6. Breach of the Code
The TRA will regularly conduct assessments of the Licensees compliance of the Code
of Practice. Any breach to the Code will be investigated by the TRA and a decision
will be made to determine the violation and the extent of damage made to the
beneficiary and market, in addition to that to take any appropriate regulatory measures
including financial penalties.