When building a secure IT environment, a disaster recovery (DR) plan is essential. But is your plan as comprehensive as it should be? Join Darrell Hyde, CTO at HOSTING, to discuss the elements of a comprehensive DR plan. We'll explore DR through the use of integrated testing capabilities via cloud replication, and open the floor for your questions about DR and enterprise IT environments.
2. HOUSEKEEPING
• This webinar is being recorded and an on-demand
version will be available at the same URL at the
conclusion of the webinar
• Please submit questions via the button on the upper
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• If we don’t get to your question during the webinar,
we will follow up with you via email
• Download related resources via the “Attachments”
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• On Twitter? Join the conversation: #DRplan,
#HOSTINGspeaks, @HOSTINGdotcom
3. • Why are we here?
• To understand the common types of change
happening in your IT environment
• To discuss the impact these changes have on
your recovery posture
• To learn how HOSTING’s Cloud Replication
product enables continuous testing!
3
WELCOME!
4. • Who is this guy anyway?
• Darrell Hyde – CTO, HOSTING
• 18-year veteran of the managed hosting
industry
• Survivor of many disasters
• Learner of many lessons
• Passionate believer in continuous testing
4
WELCOME!
5. MY FIRST DISASTER
• September 1999,
Hurricane Floyd
• Category 4 storm
• Winds up to 155 mph
• $4.5B in damages
• 57 deaths
• 2.6 million displaced
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6. • Working for a local ISP in Delaware
• Office and colo facility located next to a
river known to flood
• No backup power
• Customer servers located on the first floor
• Telco demarc in an old shed behind the
building
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MY FIRST DISASTER
7. • Guess what happened next…
• Building flooded
• Power lost
• Servers under water
• Telco demarc fried
• Techs scrambling in the dark to move
equipment upstairs
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MY FIRST DISASTER
8. • What did I learn from this experience?
• Location, location, location
• It’s not if, it’s when
• Only as strong as your weakest link
• If it happened once, count on it happening
again
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MY FIRST DISASTER
10. SOME FACTS
Disaster Recovery Journal
80% Of U.S.
Companies
Lack a DR plan
50% Of SMBs
Worldwide
Have no Recovery Plan
Symantec 2011 SMB Disaster Preparedness Survey Global
72% Of SMBs
Worldwide
With a Plan
Have Never Tested It
Symantec 2011 SMB Disaster Preparedness Survey Global
11. • Your IT environment is constantly changing
• Software team releasing new code
• Systems team applying OS updates
• Network team deploying new firmware
• Security team deploying updated policy
• Storage team adding capacity
• Users moving from local to remote to mobile
• Users introducing new end devices
• …and so on…
11
SOME MORE FACTS
12. • What isn’t constantly changing?
• Offsite backup tapes
• The DR binder gathering dust on the shelf
• The emergency contact list in the DR binder
• The workload that you based your DR plan
on
• The annual DR test / BBQ
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SOME MORE FACTS
13. • As a result…
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SOME MORE FACTS
Symantec
1 in 4Disaster
Recover Tests
FAIL
14. WHY AREN’T DR PLANS TESTED?
40% Fear
Disruption
To Customers
Symantec 2009 Disaster Recovery Survey 27% Fear
Disruption
To Sales and Revenue
Symantec 2009 Disaster Recovery Survey
48% Lack The
Resources
To Test Regularly
Symantec 2009 Disaster Recovery Survey
15. • DR testing should not…
• Negatively impact customers
• Negatively impact employees
• Negatively impact revenue
• Be an excuse to drink with your coworkers on
the weekend
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THERE HAS TO BE A BETTER WAY
17. • Customizable recovery plans
• Non-disruptive testing
• Push-button test AND failover via the
HOSTING Customer Portal
• White glove onboarding always includes a
successful test
• RPO adherence monitored by HOSTING
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HOSTING CLOUD REPLICATION
18. • Flexible replication scenarios:
• Replicate between HOSTING Public Clouds
• Replicate between HOSTING Private Clouds
• Replicate from your on premises
infrastructure to HOSTING Cloud Sites:
• Denver, CO
• Louisville, KY
• Newark, DE
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HOSTING CLOUD REPLICATION
22. • Your IT environment is an ecosystem
that’s constantly changing
• Your recovery posture must reflect this
• Tapes and binders are not a DR plan
• Test as your environment changes
• Cloud Replication from HOSTING
enables continuous testing!
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WHAT DID WE LEARN?
23. 23
Q&A
Darrell Hyde | CTO
For more information about HOSTING Disaster Recovery Planning™,
please contact HOSTING at 888.894.4678.
Editor's Notes
So let’s review…
You have 50% of SMBs worldwide with no DR plan
Of them 72% of have never tested their DR plan
And of those tests that are executed 25% fail
Ok forget that math – that’s just terrifying.
I know many of your enjoy the annual DR test / BBQ as an opportunity to ditch the family and have a few beers while your mindlessly restore data from hundreds of tapes… unfortunately those days are over