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1
THINK YOU’VE TESTED YOUR
DR PLAN? THINK AGAIN!
HOUSEKEEPING
• This webinar is being recorded and an on-demand
version will be available at the same URL at the
conclusion of the webinar
• Please submit questions via the button on the upper
left of the viewer
• If we don’t get to your question during the webinar,
we will follow up with you via email
• Download related resources via the “Attachments”
button above the viewing panel
• On Twitter? Join the conversation: #DRplan,
#HOSTINGspeaks, @HOSTINGdotcom
• Why are we here?
• To understand the common types of change
happening in your IT environment
• To discuss the impact these changes have on
your recovery posture
• To learn how HOSTING’s Cloud Replication
product enables continuous testing!
3
WELCOME!
• Who is this guy anyway?
• Darrell Hyde – CTO, HOSTING
• 18-year veteran of the managed hosting
industry
• Survivor of many disasters
• Learner of many lessons
• Passionate believer in continuous testing
4
WELCOME!
MY FIRST DISASTER
• September 1999,
Hurricane Floyd
• Category 4 storm
• Winds up to 155 mph
• $4.5B in damages
• 57 deaths
• 2.6 million displaced
5
• Working for a local ISP in Delaware
• Office and colo facility located next to a
river known to flood
• No backup power
• Customer servers located on the first floor
• Telco demarc in an old shed behind the
building
6
MY FIRST DISASTER
• Guess what happened next…
• Building flooded
• Power lost
• Servers under water
• Telco demarc fried
• Techs scrambling in the dark to move
equipment upstairs
7
MY FIRST DISASTER
• What did I learn from this experience?
• Location, location, location
• It’s not if, it’s when
• Only as strong as your weakest link
• If it happened once, count on it happening
again
8
MY FIRST DISASTER
9
MY FIRST DISASTER
SOME FACTS
Disaster Recovery Journal
80% Of U.S.
Companies
Lack a DR plan
50% Of SMBs
Worldwide
Have no Recovery Plan
Symantec 2011 SMB Disaster Preparedness Survey Global
72% Of SMBs
Worldwide
With a Plan
Have Never Tested It
Symantec 2011 SMB Disaster Preparedness Survey Global
• Your IT environment is constantly changing
• Software team releasing new code
• Systems team applying OS updates
• Network team deploying new firmware
• Security team deploying updated policy
• Storage team adding capacity
• Users moving from local to remote to mobile
• Users introducing new end devices
• …and so on…
11
SOME MORE FACTS
• What isn’t constantly changing?
• Offsite backup tapes
• The DR binder gathering dust on the shelf
• The emergency contact list in the DR binder
• The workload that you based your DR plan
on
• The annual DR test / BBQ
12
SOME MORE FACTS
• As a result…
13
SOME MORE FACTS
Symantec
1 in 4Disaster
Recover Tests
FAIL
WHY AREN’T DR PLANS TESTED?
40% Fear
Disruption
To Customers
Symantec 2009 Disaster Recovery Survey 27% Fear
Disruption
To Sales and Revenue
Symantec 2009 Disaster Recovery Survey
48% Lack The
Resources
To Test Regularly
Symantec 2009 Disaster Recovery Survey
• DR testing should not…
• Negatively impact customers
• Negatively impact employees
• Negatively impact revenue
• Be an excuse to drink with your coworkers on
the weekend
15
THERE HAS TO BE A BETTER WAY
16
HOSTING CLOUD REPLICATION
• Customizable recovery plans
• Non-disruptive testing
• Push-button test AND failover via the
HOSTING Customer Portal
• White glove onboarding always includes a
successful test
• RPO adherence monitored by HOSTING
17
HOSTING CLOUD REPLICATION
• Flexible replication scenarios:
• Replicate between HOSTING Public Clouds
• Replicate between HOSTING Private Clouds
• Replicate from your on premises
infrastructure to HOSTING Cloud Sites:
• Denver, CO
• Louisville, KY
• Newark, DE
18
HOSTING CLOUD REPLICATION
19
HOSTING CLOUD REPLICATION
20
HOSTING CLOUD REPLICATION
21
HOSTING CLOUD REPLICATION
• Your IT environment is an ecosystem
that’s constantly changing
• Your recovery posture must reflect this
• Tapes and binders are not a DR plan
• Test as your environment changes
• Cloud Replication from HOSTING
enables continuous testing!
22
WHAT DID WE LEARN?
23
Q&A
Darrell Hyde | CTO
For more information about HOSTING Disaster Recovery Planning™,
please contact HOSTING at 888.894.4678.

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Think You've Tested Your DR Plan? Think again!

  • 1. 1 THINK YOU’VE TESTED YOUR DR PLAN? THINK AGAIN!
  • 2. HOUSEKEEPING • This webinar is being recorded and an on-demand version will be available at the same URL at the conclusion of the webinar • Please submit questions via the button on the upper left of the viewer • If we don’t get to your question during the webinar, we will follow up with you via email • Download related resources via the “Attachments” button above the viewing panel • On Twitter? Join the conversation: #DRplan, #HOSTINGspeaks, @HOSTINGdotcom
  • 3. • Why are we here? • To understand the common types of change happening in your IT environment • To discuss the impact these changes have on your recovery posture • To learn how HOSTING’s Cloud Replication product enables continuous testing! 3 WELCOME!
  • 4. • Who is this guy anyway? • Darrell Hyde – CTO, HOSTING • 18-year veteran of the managed hosting industry • Survivor of many disasters • Learner of many lessons • Passionate believer in continuous testing 4 WELCOME!
  • 5. MY FIRST DISASTER • September 1999, Hurricane Floyd • Category 4 storm • Winds up to 155 mph • $4.5B in damages • 57 deaths • 2.6 million displaced 5
  • 6. • Working for a local ISP in Delaware • Office and colo facility located next to a river known to flood • No backup power • Customer servers located on the first floor • Telco demarc in an old shed behind the building 6 MY FIRST DISASTER
  • 7. • Guess what happened next… • Building flooded • Power lost • Servers under water • Telco demarc fried • Techs scrambling in the dark to move equipment upstairs 7 MY FIRST DISASTER
  • 8. • What did I learn from this experience? • Location, location, location • It’s not if, it’s when • Only as strong as your weakest link • If it happened once, count on it happening again 8 MY FIRST DISASTER
  • 10. SOME FACTS Disaster Recovery Journal 80% Of U.S. Companies Lack a DR plan 50% Of SMBs Worldwide Have no Recovery Plan Symantec 2011 SMB Disaster Preparedness Survey Global 72% Of SMBs Worldwide With a Plan Have Never Tested It Symantec 2011 SMB Disaster Preparedness Survey Global
  • 11. • Your IT environment is constantly changing • Software team releasing new code • Systems team applying OS updates • Network team deploying new firmware • Security team deploying updated policy • Storage team adding capacity • Users moving from local to remote to mobile • Users introducing new end devices • …and so on… 11 SOME MORE FACTS
  • 12. • What isn’t constantly changing? • Offsite backup tapes • The DR binder gathering dust on the shelf • The emergency contact list in the DR binder • The workload that you based your DR plan on • The annual DR test / BBQ 12 SOME MORE FACTS
  • 13. • As a result… 13 SOME MORE FACTS Symantec 1 in 4Disaster Recover Tests FAIL
  • 14. WHY AREN’T DR PLANS TESTED? 40% Fear Disruption To Customers Symantec 2009 Disaster Recovery Survey 27% Fear Disruption To Sales and Revenue Symantec 2009 Disaster Recovery Survey 48% Lack The Resources To Test Regularly Symantec 2009 Disaster Recovery Survey
  • 15. • DR testing should not… • Negatively impact customers • Negatively impact employees • Negatively impact revenue • Be an excuse to drink with your coworkers on the weekend 15 THERE HAS TO BE A BETTER WAY
  • 17. • Customizable recovery plans • Non-disruptive testing • Push-button test AND failover via the HOSTING Customer Portal • White glove onboarding always includes a successful test • RPO adherence monitored by HOSTING 17 HOSTING CLOUD REPLICATION
  • 18. • Flexible replication scenarios: • Replicate between HOSTING Public Clouds • Replicate between HOSTING Private Clouds • Replicate from your on premises infrastructure to HOSTING Cloud Sites: • Denver, CO • Louisville, KY • Newark, DE 18 HOSTING CLOUD REPLICATION
  • 22. • Your IT environment is an ecosystem that’s constantly changing • Your recovery posture must reflect this • Tapes and binders are not a DR plan • Test as your environment changes • Cloud Replication from HOSTING enables continuous testing! 22 WHAT DID WE LEARN?
  • 23. 23 Q&A Darrell Hyde | CTO For more information about HOSTING Disaster Recovery Planning™, please contact HOSTING at 888.894.4678.

Editor's Notes

  1. So let’s review… You have 50% of SMBs worldwide with no DR plan Of them 72% of have never tested their DR plan And of those tests that are executed 25% fail Ok forget that math – that’s just terrifying.
  2. I know many of your enjoy the annual DR test / BBQ as an opportunity to ditch the family and have a few beers while your mindlessly restore data from hundreds of tapes… unfortunately those days are over