Dr. Mustafa Saleh Arnous has over 10 years of experience in the insurance industry, primarily in medical insurance. He has held positions such as Underwriting Manager, Branches Manager, and Benefit Providers Manager. He has excellent computer and communication skills and experience negotiating contracts, monitoring performance, and resolving customer issues. He is seeking a new challenging position in a reputable organization where he can continue developing professionally.

1. CURRICULUM VITAE
Personal Information:
Name : Dr. Mustafa Saleh Arnous
Mobile No : 0590191968
Date of Birth : 1974
Marital Status : Married
Nationality : Syrian
Religion : Islam
Iqama : Transferable
Email Address : steev737@hotmail.com
Objective :
To seek a Challenging , career oriented employment in a progressive and
reputed organization and develop professional knowledge and contribute to
the success and growth of that organization.
Summary :
 Having 10 years of Insurance experience in Field of Medical Insurance
 Having exposure in Corporate and Retail business as well as
Documentations, Servicing and Customer Care.
 Excellent skills in operating Computer Systems, MS Office. Excellent
written and verbal communication skills.
 A thorough, hardworking and motivated professional and a team player
with a strong desire to progress in the insurance industry.
 Having a passion for innovation and improvements in the process to
increase the efficiency and productivity.
Education :
Specialty Oral & Maxillo Facial Surgery in 2002 Russia
Bachelor of Dental & Oral Surgery 1999 Russia

2. Work Experiences :
Company : 2013 Till Now Future Vision Insurance Broker Co.
Designation : Underwriting Manager
Job Description :
Overseeing the Development and implementation of policies that cater to
customer relations. Negotiating and networking with all groups that
interact with their company and ensuring certain protocols are followed by
internal teams in the organization. Maintaining a strong working knowledge
of client portfolios products with the company. Deals with all insurance
companies for resolving customer's queries within agreed authority
Understanding customer needs Responding to complaints Handling
operational details Resolving conflicts.
Company : Al Wafaa Insurance Agency
Duration : 2010 to 2012
Designation : Branches Manager
Job Description :
Helping determine the granting of authority to branches as well as the
products they may handle and their premium and exposure limits.
Implementing the organization’s general polices on the appointment ,
termination , renewal or reinstatement of agents and contributing to make
decisions about individual cases. Negotiating compensation plans and new
business/customer retention targets with branches, and directing them
towards desired target markets. Monitoring , reviewing and evaluating the
performance of branches against their goals for premium growth .
Company : SAVE Insurance Co.
Duration : 2004 to 2010
Designation : Benefit Providers Manager
Job Description :
 Negotiating terms & conditions of contracts with appointed and non-
appointed benefit providers.
 Updating Price List of Appointed Benefit Providers.

3.  Handling All Correspondence issues with Appointed Benefit Providers.
 Communicating with Appointed Benefit Providers on G.A.A.s of new
policies and renewed policies.
 Negotiating with Appointed Benefit Providers on special terms &
conditions of non-standard policies.
 Maintaining the sound conduct of filing system of all Appointed Benefit
Providers.
 24 April 2002 to 30 December 2002 – as Dental Specialist at Obaid
o Hospital Riyadh.
 January 2003 to January 2004 – as Dental Specialist at Moajjel
Clinics Riyadh.
Languages:
ᴥ Fluency in Arabic & English, Russian Speaking Writing and Reading.
Skills:
A dedicated team member create a mutually cooperative environment in the
department. Hard working and Self-motivated Able to communicate with a
wide range of people Reliable and ethical, respecting customers
confidentiality Strong negotiation skills Strong decision making skills and
the ability to take the lead Flexibility as there might be lots of travel
involved Confident selling and marketing products.