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ENERGISE2-0.COM
Is Scotland Ready?
Dr Jim Hamill Vincent Hamill
@DrJimHamill @VHSocialMedia
www.linkedin.com/in/drjimhamill www.linkedin.com/in/vincenthamill
www.futuredigitalleaders.com www.futuredigitalleaders.com
The Digital Revolution
‘The changes brought about by the Internet over
the last 20 years are nothing compared to what’s
coming over the next few years - we ain’t seen
nothing yet’
40% of today’s Fortune 500 companies will not
exist in ten years time
Are we ready?
Agenda
• The digital and social revolutions
• Are we ready as a country?
• Are we ready as a profession?
Quick Recap
We live in an era of Digital Disruption
and Digital Darwinism
Why now…..?
The convergence of disruptive
technologies
Convergence of Disruptive Technologies
Ain't seen nothing yet……..
50bn to 70bn connected devices by 2020
Ain't seen nothing yet………
Rise of the robots/intelligent machines
Disruption
• The digital and social media revolutions are disrupting a
wide range of industries, transforming existing ways of
doing things and existing business models
• Many organisations have become, or are in the process of
becoming, ‘digital dinosaurs’ due to their inability to
adapt. Countries and individuals are under threat too
• The changes seen already are nothing compared to what
is coming over the next few years. Over 40% of jobs could
be replaced by digital technology over the next two
decades
Employment Impact
Rise of the Robots
Will you be disrupted?
Should you transform ?
Should you transform ?
Digital Disruption
Examples
What do the following products and
companies have in common?
In Common?
In Common?
Digital Dinosaurs
All have become (or could become) Digital Dinosaurs
due to their failure to adapt to Disruptive Technologies
Who Will Be The
Next Dinosaur?
Who Will Be Next?
MOOCs
Spot the Dinosaur 
The Future of Higher Education
‘Terminal Degrees’ – the Economist
‘If universities were to face the same conditions over
the next 10 to 20 years that daily newspapers faced
over the last 10 to 20, then revenues would fall by more
than half, employment in the industry would drop by
nearly 30% and more than 700 institutions would shut
their doors.’ (Economist, 2014)
Few industries are immune from the
threat of being disrupted
Business Model Innovation
More Examples
• Tourism and hospitality – digital has revolutionised the
customer journey – Dreaming, Planning, Booking, Experiencing,
Sharing; also impact of the collaborative economy Airbnb
• Retailing - ‘showrooming’
• Business Services – impact of Free Agent on bookkeeping/
accountancy profession; Hourly Nerd
• Construction – Win Sun recently produced 10 basic houses in a
day, at an average cost of less than £3,000, using a giant 3D
printer and “ink" made from recycled waste
• Agriculture – Field Scripts, a Big Data and predictive analytics
development based on a database of 50 billion soil
observations and 10 trillion weather-simulation points.
• Taxis – Uberfy or be Uberfied
Disruption
How many industries has this company/product
disrupted?
Are we ready for a world of
constantly connected customers, constantly
connected employees and constantly
connected ‘things’?
Are We Ready?
Are we on course to be a World Class Digital Nation by 2020?
Executive Summary
• No industry, no company, no individual in Scotland is immune
from the threat of digital disruption
• Companies need to ‘adapt or die’ - digital dinosaurs
• Digital transformation – the use of digital technologies to
rethink and improve the way we do things in at least three
main areas:
– ‘Externally’ - marketing communications, PR, stakeholder
engagement, customer service, external data analytics
– ‘Internally’ - the way we communicate with colleagues and
partners; our business processes and systems; becoming an agile,
flexible, fast moving ‘social organisation’
– Digitally transform our core business models
Executive Summary
• Developing an appropriate response is the number one
challenge facing Scottish business today – critical to our future
competitiveness as a nation
• So what progress is being made?..................
A World Class Digital Nation?
• A growing recognition of the need to adapt and transform
digitally
• Many examples of digital innovation
• But for the majority of Scottish companies and organisations,
a major ‘Strategic Gap’ exists between their current use of
digital technology and where they should be
• The majority of Scottish companies & organisations are
unprepared for the coming digital onslaught
• Digital led change is taking place at a much faster rate than
our ability to adapt
• This raises important implications for companies, policy
makers and the business support network in Scotland…………
Companies/Organisations
• The ultimate responsibility for digital transformation lies with
companies themselves. It is no longer acceptable for digital to
be seen as a peripheral activity, the responsibility of ‘techies’
• To remain competitive, all businesses need to embed digital at
the core of everything they do - building digital capabilities
throughout the business supported by digital leadership to
drive change
• The days of the senior executive who is proud of the fact that
he/she doesn’t do digital are over. Finished. A new breed of
senior executive is required – Digital Business Leaders
Digital Business Leaders Urgently Required
Digital Leaders Urgently Required
• Executives who combine high level business knowledge and
experience with the ability to develop Digital Transformation
Strategies fully aligned with and supportive of agreed
business goals and objectives
• Executives with the personal skills and confidence to drive
organisational change
Policy Makers
• A World Class Digital Nation by 2020? More spin than reality
• Digital Economy Business Survey 2014 (4,002 businesses) only
3% are ‘Digital Champions’
• MIT Open Letter to the US Government – called for radical
changes in public policy across a wide range of areas –
education, infrastructure, entrepreneurship, trade
immigration
• For Scotland, more research is urgently required re the impact
of digital disruption on the Scottish economy and Scottish
labour markets
• Urgent action is required in terms of training and skills
development, digital infrastructure, regulation, taxation, cyber
security etc. Progress is being made but is it enough?
Business Support Network
• Publicly funded digital support programmes have been
available in Scotland for two decades. Yet only 3% of
companies are digital leaders?
• We need to refocus support on the main barriers/obstacles to
change. Awareness workshops are fine but we need to tackle
the real issues. Three areas…..
– All business advisers in the support network need to
become ‘digital first’
– Graduate internship programmes backed by solid training
– Launch of a digital supported export programme. Export
support is stuck in a 30 year pre-digital time warp
Implications for the PR Profession
#adaptordie
State of the Profession Report 2016
State of the Profession Report 2016
These competencies are increasingly digital
#adaptordie
Next Generation Marketing Skills
Next Generation Marketing Skills
Next Generation Marketing Skills
Next Generation Marketing Skills
‘Shut Up and Listen’
Developing Actionable Insight
from Social Media Listening
Single Malt Whisky Brands
Single Malt Whisky Brands
Recognise This?
Or this?

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Dr Jim Hamill CIPR Scotland AGM 2016

  • 1. ENERGISE2-0.COM Is Scotland Ready? Dr Jim Hamill Vincent Hamill @DrJimHamill @VHSocialMedia www.linkedin.com/in/drjimhamill www.linkedin.com/in/vincenthamill www.futuredigitalleaders.com www.futuredigitalleaders.com
  • 2. The Digital Revolution ‘The changes brought about by the Internet over the last 20 years are nothing compared to what’s coming over the next few years - we ain’t seen nothing yet’ 40% of today’s Fortune 500 companies will not exist in ten years time Are we ready?
  • 3. Agenda • The digital and social revolutions • Are we ready as a country? • Are we ready as a profession?
  • 4. Quick Recap We live in an era of Digital Disruption and Digital Darwinism
  • 5. Why now…..? The convergence of disruptive technologies
  • 7. Ain't seen nothing yet…….. 50bn to 70bn connected devices by 2020
  • 8. Ain't seen nothing yet……… Rise of the robots/intelligent machines
  • 9. Disruption • The digital and social media revolutions are disrupting a wide range of industries, transforming existing ways of doing things and existing business models • Many organisations have become, or are in the process of becoming, ‘digital dinosaurs’ due to their inability to adapt. Countries and individuals are under threat too • The changes seen already are nothing compared to what is coming over the next few years. Over 40% of jobs could be replaced by digital technology over the next two decades
  • 11. Rise of the Robots
  • 12. Will you be disrupted?
  • 16. What do the following products and companies have in common?
  • 19. Digital Dinosaurs All have become (or could become) Digital Dinosaurs due to their failure to adapt to Disruptive Technologies
  • 20. Who Will Be The Next Dinosaur?
  • 21. Who Will Be Next?
  • 22. MOOCs
  • 24. The Future of Higher Education
  • 25. ‘Terminal Degrees’ – the Economist ‘If universities were to face the same conditions over the next 10 to 20 years that daily newspapers faced over the last 10 to 20, then revenues would fall by more than half, employment in the industry would drop by nearly 30% and more than 700 institutions would shut their doors.’ (Economist, 2014)
  • 26. Few industries are immune from the threat of being disrupted
  • 28. More Examples • Tourism and hospitality – digital has revolutionised the customer journey – Dreaming, Planning, Booking, Experiencing, Sharing; also impact of the collaborative economy Airbnb • Retailing - ‘showrooming’ • Business Services – impact of Free Agent on bookkeeping/ accountancy profession; Hourly Nerd • Construction – Win Sun recently produced 10 basic houses in a day, at an average cost of less than £3,000, using a giant 3D printer and “ink" made from recycled waste • Agriculture – Field Scripts, a Big Data and predictive analytics development based on a database of 50 billion soil observations and 10 trillion weather-simulation points. • Taxis – Uberfy or be Uberfied
  • 29. Disruption How many industries has this company/product disrupted?
  • 30. Are we ready for a world of constantly connected customers, constantly connected employees and constantly connected ‘things’?
  • 31. Are We Ready? Are we on course to be a World Class Digital Nation by 2020?
  • 32. Executive Summary • No industry, no company, no individual in Scotland is immune from the threat of digital disruption • Companies need to ‘adapt or die’ - digital dinosaurs • Digital transformation – the use of digital technologies to rethink and improve the way we do things in at least three main areas: – ‘Externally’ - marketing communications, PR, stakeholder engagement, customer service, external data analytics – ‘Internally’ - the way we communicate with colleagues and partners; our business processes and systems; becoming an agile, flexible, fast moving ‘social organisation’ – Digitally transform our core business models
  • 33. Executive Summary • Developing an appropriate response is the number one challenge facing Scottish business today – critical to our future competitiveness as a nation • So what progress is being made?..................
  • 34. A World Class Digital Nation? • A growing recognition of the need to adapt and transform digitally • Many examples of digital innovation • But for the majority of Scottish companies and organisations, a major ‘Strategic Gap’ exists between their current use of digital technology and where they should be • The majority of Scottish companies & organisations are unprepared for the coming digital onslaught • Digital led change is taking place at a much faster rate than our ability to adapt • This raises important implications for companies, policy makers and the business support network in Scotland…………
  • 35. Companies/Organisations • The ultimate responsibility for digital transformation lies with companies themselves. It is no longer acceptable for digital to be seen as a peripheral activity, the responsibility of ‘techies’ • To remain competitive, all businesses need to embed digital at the core of everything they do - building digital capabilities throughout the business supported by digital leadership to drive change • The days of the senior executive who is proud of the fact that he/she doesn’t do digital are over. Finished. A new breed of senior executive is required – Digital Business Leaders
  • 36. Digital Business Leaders Urgently Required
  • 37. Digital Leaders Urgently Required • Executives who combine high level business knowledge and experience with the ability to develop Digital Transformation Strategies fully aligned with and supportive of agreed business goals and objectives • Executives with the personal skills and confidence to drive organisational change
  • 38. Policy Makers • A World Class Digital Nation by 2020? More spin than reality • Digital Economy Business Survey 2014 (4,002 businesses) only 3% are ‘Digital Champions’ • MIT Open Letter to the US Government – called for radical changes in public policy across a wide range of areas – education, infrastructure, entrepreneurship, trade immigration • For Scotland, more research is urgently required re the impact of digital disruption on the Scottish economy and Scottish labour markets • Urgent action is required in terms of training and skills development, digital infrastructure, regulation, taxation, cyber security etc. Progress is being made but is it enough?
  • 39. Business Support Network • Publicly funded digital support programmes have been available in Scotland for two decades. Yet only 3% of companies are digital leaders? • We need to refocus support on the main barriers/obstacles to change. Awareness workshops are fine but we need to tackle the real issues. Three areas….. – All business advisers in the support network need to become ‘digital first’ – Graduate internship programmes backed by solid training – Launch of a digital supported export programme. Export support is stuck in a 30 year pre-digital time warp
  • 40. Implications for the PR Profession #adaptordie
  • 41. State of the Profession Report 2016
  • 42. State of the Profession Report 2016
  • 43. These competencies are increasingly digital
  • 49. ‘Shut Up and Listen’ Developing Actionable Insight from Social Media Listening