The document discusses how the connected world is changing and some of the opportunities and challenges it presents. It notes that data consumption and digital services are growing rapidly while subscriber growth is massive but average revenue per user is low. This requires companies to focus on monetizing data traffic, creating new services, fast innovation cycles, and addressing issues like scalability, efficiency, and competitive pressures. The document concludes that Amdocs is focused on helping customers succeed by providing a superior platform, industry focus, unique business model, and managed services.

1. Thriving In The Connected World
Dov Baharav
CEO and President, Amdocs
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

2. The World Is Changing
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

3. “…non-carriage revenue now accounts
for almost a quarter of total revenue,
while we progress towards our vision
“Next 100 million customers in as a leading multimedia company in
1,000 days. This can be met at Asia Pacific.”
current growth rates.” Mr Allen Lew, CEO Singtel Singapore
Syed Safawi, CEO Reliance Mobile
“7 Trillion Connected Devices by 2017”
WWRF
“Three-quarters of MillennialsSoftbank, the third-ranked operator in Japan,
(ages 14 to 25) view the computer
just became the first of major operator to draw
as more of an entertainment most of its revenues from data services rather
device than their television” than voice
Deloitte Chetan Sharma Consulting May ‘10

4. Where Will We Be 5 Years From Now?

5. How Will It Affect You?
Massive Fast Growth of
Subscriber Growth Data Consumption
Low ARPU & Digital Services
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

6. How Will It Affect You?
Scalability
Saturated
Massive
Subscriber Growth EfficiencySavvy
Tech.
Low ARPU Competitive
Pressure
Low Cost
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

7. How Will It Affect You?
Monetize Data Traffic
Fast Growth Fast Growth of
Create New Services
Rural Data Consumption
Low ARPU & Digital Services
Fast Innovation Cycles
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

8. We Are Focused On Your Success
Core BSS OSS WLS, WLN, Emerging Digital
TV, Data & Developed Services
Markets
Superior Platform – Amdocs CES 8
Industry Focus
Unique Business Model
Managed Services
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

10. Thank You
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION