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DONATED MATERIALS
Buried Treasure or Burying You?!
!
!
presented by Pat Wagner | sieralearn.com!
LEAD. OUT. LOUD.!
Texas Library 

Association!
April 10, 2014 

8:00 am – 9:20 am!
MEET PAT
Worked with libraries since 1978
Worked for Texas libraries since 1994
On the ground in 48 states and Canada
Basic issues that make libraries succeed
Worked in retail and with nonprofits
Donated Materials - Pat Wagner
April 10, 2014
2
If the plan is
in your head,

there is 

no plan.!
AGENDA
Donated Materials - Pat Wagner
April 10, 2014
4
Donations: Money and Engagement
The Downside of Donation Campaigns
Strategic Plan
Partners
Goals, Budgets, and Deadlines
Who is In Charge?
Evaluations
Resources and Books
Donated Materials - Pat Wagner
April 10, 2014
5
Money
Green opportunities: Recycling
Community engagement
Support for books: cheap and free
Partnerships with other agencies
Projects for people
WHY DONATIONS
Donated Materials - Pat Wagner
April 10, 2014
6
Reliance on volunteers
Particularly one great person
Needs special skill sets
No oversight
Costly fund-raising
Loses connection with mission
Marketing and sales can be distraction
DOWNSIDES
STRATEGIC PLAN
Donated Materials - Pat Wagner
April 10, 2014
7
Integrate donations into strategic plan.
Create line item in budget.
Contract with your community.
Provide oversight and review.
Make donations important.
PARTNERS
Donated Materials - Pat Wagner
April 10, 2014
8
Relationship with Friends
Relationship with foundation
Managing and investing funds
Businesses and charities
Government agencies
Your competitors
GOALS, BUDGETS,
AND DEADLINES
Donated Materials - Pat Wagner
April 10, 2014
9
It’s a project: Manage it.
Never just a “turnkey” operation.
How will you measure success?
Takes money to make money…
When it is time to close the store…
WHO IS IN CHARGE
Donated Materials - Pat Wagner
April 10, 2014
10
The point person: Who is responsible?
Recruit an experienced boss.
Pros and cons of retirees
What happens when key person
leaves?
Managing staff and volunteers
EVALUATIONS
Donated Materials - Pat Wagner
April 10, 2014
11
Monthly evaluations and audits
How much does the money cost?
Volunteers are not free.
Profit is in the details.
Can you get a better deal?
FIRST STEPS
Donated Materials - Pat Wagner
April 10, 2014
12
Build a team.
Put the project systems in place:
Management, staff, and volunteers
Budget and money
Goals and priorities
Try something small.
RESOURCES
Donated Materials - Pat Wagner
April 10, 2014
13
theleanlibrary.com
pmi.org
americancityandcounty.com/administration/
lean-six-sigma
guidonps.com/industry-news/lean-government-to-
be-used-in-developing-texas-city/
slideshare.net/Sdeas/lean-six-sigma-for-municipal-
government
RESOURCES
Donated Materials - Pat Wagner
April 10, 2014
14
jindal.utdallas.edu/centers-of-excellence/center-for-
intelligent-supply-networks/certificate-in-lean-6-sigma/
americanlibrariesmagazine.org/article/
get-ahead-outsourcing
mindtools.com/pages/main/newMN_PPM.htm
sieralearn.com
/introduction-to-lean-government-reading-list/
librarything.com/catalog/PatternResearch
BOOKS
Donated Materials - Pat Wagner
April 10, 2014
15
The Complete Idiot’s Guide
to Starting and Running a Thrift Store
Ravel Buckley
The Home-Based Bookstore
Steve Weber
Internet Bookselling Made Easy!
Joe Waynick
alaeditions.org/web-extra-book-sale-how-guide
CREDITS
Donated Materials - Pat Wagner
April 10, 2014
16
Slide number Attribution
1 Portable Antiquities Scheme 2009. Licensed
under CC BY 2.0. This is an adaptation of the
original work.
www.flickr.com/photos/finds/4202540707
4 Tanya Hart 2007. Licensed under CC BY-SA
2.0. This is an adaptation of the original work.
www.flickr.com/photos/arripay/514603192/
5 anyjazz65 2006. Licensed under CC BY 2.0.
This is an adaptation of the original work.
www.flickr.com/photos/
49024304@N00/2666997907
CREDITS
Donated Materials - Pat Wagner
April 10, 2014
17
Slide number Attribution
7 Christina 2006. Licensed under CC BY 2.0.
This is an adaptation of the original work.
www.flickr.com/photos/texasgreentea/
129416974/
10 Don Graham 2009. Licensed under CC BY-
SA 2.0. This is an adaptation of the original
work.
www.flickr.com/photos/
23155134@N06/5881582291/
12 Renee 2007. Licensed under CC BY 2.0. This
is an adaptation of the original work.
www.flickr.com/photos/peagreenchick/
364182311/
Original template and design by:!
Bronwen Abbattista, Art Director!
Donated Materials - Pat Wagner
April 10, 2014
19
Twitter
@pat2pattern!
LinkedIn

Pat Wagner!
Facebook
PatWagnerDenver!
Google+

Pat Wagner!
pat@sieralearn.com!
!
!

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Donated Materials: Buried Treasure Or Burying You? (Texas Library Association)

  • 1. DONATED MATERIALS Buried Treasure or Burying You?! ! ! presented by Pat Wagner | sieralearn.com! LEAD. OUT. LOUD.! Texas Library 
 Association! April 10, 2014 
 8:00 am – 9:20 am!
  • 2. MEET PAT Worked with libraries since 1978 Worked for Texas libraries since 1994 On the ground in 48 states and Canada Basic issues that make libraries succeed Worked in retail and with nonprofits Donated Materials - Pat Wagner April 10, 2014 2
  • 3. If the plan is in your head,
 there is 
 no plan.!
  • 4. AGENDA Donated Materials - Pat Wagner April 10, 2014 4 Donations: Money and Engagement The Downside of Donation Campaigns Strategic Plan Partners Goals, Budgets, and Deadlines Who is In Charge? Evaluations Resources and Books
  • 5. Donated Materials - Pat Wagner April 10, 2014 5 Money Green opportunities: Recycling Community engagement Support for books: cheap and free Partnerships with other agencies Projects for people WHY DONATIONS
  • 6. Donated Materials - Pat Wagner April 10, 2014 6 Reliance on volunteers Particularly one great person Needs special skill sets No oversight Costly fund-raising Loses connection with mission Marketing and sales can be distraction DOWNSIDES
  • 7. STRATEGIC PLAN Donated Materials - Pat Wagner April 10, 2014 7 Integrate donations into strategic plan. Create line item in budget. Contract with your community. Provide oversight and review. Make donations important.
  • 8. PARTNERS Donated Materials - Pat Wagner April 10, 2014 8 Relationship with Friends Relationship with foundation Managing and investing funds Businesses and charities Government agencies Your competitors
  • 9. GOALS, BUDGETS, AND DEADLINES Donated Materials - Pat Wagner April 10, 2014 9 It’s a project: Manage it. Never just a “turnkey” operation. How will you measure success? Takes money to make money… When it is time to close the store…
  • 10. WHO IS IN CHARGE Donated Materials - Pat Wagner April 10, 2014 10 The point person: Who is responsible? Recruit an experienced boss. Pros and cons of retirees What happens when key person leaves? Managing staff and volunteers
  • 11. EVALUATIONS Donated Materials - Pat Wagner April 10, 2014 11 Monthly evaluations and audits How much does the money cost? Volunteers are not free. Profit is in the details. Can you get a better deal?
  • 12. FIRST STEPS Donated Materials - Pat Wagner April 10, 2014 12 Build a team. Put the project systems in place: Management, staff, and volunteers Budget and money Goals and priorities Try something small.
  • 13. RESOURCES Donated Materials - Pat Wagner April 10, 2014 13 theleanlibrary.com pmi.org americancityandcounty.com/administration/ lean-six-sigma guidonps.com/industry-news/lean-government-to- be-used-in-developing-texas-city/ slideshare.net/Sdeas/lean-six-sigma-for-municipal- government
  • 14. RESOURCES Donated Materials - Pat Wagner April 10, 2014 14 jindal.utdallas.edu/centers-of-excellence/center-for- intelligent-supply-networks/certificate-in-lean-6-sigma/ americanlibrariesmagazine.org/article/ get-ahead-outsourcing mindtools.com/pages/main/newMN_PPM.htm sieralearn.com /introduction-to-lean-government-reading-list/ librarything.com/catalog/PatternResearch
  • 15. BOOKS Donated Materials - Pat Wagner April 10, 2014 15 The Complete Idiot’s Guide to Starting and Running a Thrift Store Ravel Buckley The Home-Based Bookstore Steve Weber Internet Bookselling Made Easy! Joe Waynick alaeditions.org/web-extra-book-sale-how-guide
  • 16. CREDITS Donated Materials - Pat Wagner April 10, 2014 16 Slide number Attribution 1 Portable Antiquities Scheme 2009. Licensed under CC BY 2.0. This is an adaptation of the original work. www.flickr.com/photos/finds/4202540707 4 Tanya Hart 2007. Licensed under CC BY-SA 2.0. This is an adaptation of the original work. www.flickr.com/photos/arripay/514603192/ 5 anyjazz65 2006. Licensed under CC BY 2.0. This is an adaptation of the original work. www.flickr.com/photos/ 49024304@N00/2666997907
  • 17. CREDITS Donated Materials - Pat Wagner April 10, 2014 17 Slide number Attribution 7 Christina 2006. Licensed under CC BY 2.0. This is an adaptation of the original work. www.flickr.com/photos/texasgreentea/ 129416974/ 10 Don Graham 2009. Licensed under CC BY- SA 2.0. This is an adaptation of the original work. www.flickr.com/photos/ 23155134@N06/5881582291/ 12 Renee 2007. Licensed under CC BY 2.0. This is an adaptation of the original work. www.flickr.com/photos/peagreenchick/ 364182311/
  • 18. Original template and design by:! Bronwen Abbattista, Art Director!
  • 19. Donated Materials - Pat Wagner April 10, 2014 19 Twitter @pat2pattern! LinkedIn
 Pat Wagner! Facebook PatWagnerDenver! Google+
 Pat Wagner! pat@sieralearn.com! ! !