Watch the video here: https://www.youtube.com/watch?v=Zl4QTr8YkhE
This talk takes you on a journey to understand what a 'discovery' period in your design and tech project currently looks like, through to what it could be.
Spoiler: It can be so much more, but you need to be prescriptive in the way you put together your team, and let go when you're going through the process. Oh and make specific time for non-specific things to happen.
Come flying on Divergence Airways with Mike Biggs -"We always land"Mike Biggs GAICD
This talk takes you on a journey to understand what a 'discovery' period in your design and tech project currently looks like, through to what it could be.
Spoiler: It can be so much more, but you need to be prescriptive in the way you put together your team, and let go when you're going through the process. Oh and make specific time for non-specific things to happen.
How we could use Email as a simple but effective tool to both validate problems and potential solutions AND to understand the users we are designing for a little better in a practical sense.
Like Mobile-First, only a bit different...
Practical Product Innovation - Sydney CTO SummitMike Biggs GAICD
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practicing innovation every day?
We will share proven techniques and approaches to product innovation, from co-creation with customers, to workplace 'hack days'. We will show how collaborative design can speed your product to market using stories from the trenches of product delivery.
Presented By Mike Biggs and Ian Kelsall
Creating a Product Roadmap - Product Strategy SeriesMike Biggs GAICD
How to create a product roadmap using the Roman Pitchler's framework.
The presentation also discusses how and where it fits into the broader process, including some suggested parallel activities which provide meaningful tension.
#PRODMGMT
Design Thinking Bootcamp - General Assembly - Mike BiggsMike Biggs GAICD
In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by a design thinking professional that lives and breathes in this space.
This two-part workshop series will introduce the fundamentals of human-centered design and how this approach can help develop innovative solutions for the complex challenges we face as businesspeople, creatives and entrepreneurs.
During the fast paced sessions, you will be introduced to user centred design principles at the research, ideation and idea synthesis stage of the the design thinking process.
We'll cover the theory then workshop through the practical aspects of each of the stages the the core Design Thinking process. Learn how to conduct simple user research studies and how to implement research-driven insights to help make better decisions and product improvements. Also covering the concept of convergent/divergent thinking, rapid problem solving and prototyping, and collaborative design. Students will also be introduced to key practical tools which are integral in the process such as research collection tools, distributed design collaboration, web based prototyping, and testing/measuring.
Outcomes
- Understand how to apply human-centered design principles to tackle complex challenges.
- Identify new ways to serve and support people by uncovering latent needs, behaviours, and desires.
- Learn specific techniques and tools to improve research, ideation, and prototyping.
Trio of Trouble - Design Thinking, Lean, and AgileJonny Schneider
First presented at Agile Australia, June 2017.
Which way is right? They all are. This talk untangles what these movements, mindsets, and approaches mean, and helps teams and leaders to choose the right bits at the right times, and bring it all together into one big happy collaboration.
Come flying on Divergence Airways with Mike Biggs -"We always land"Mike Biggs GAICD
This talk takes you on a journey to understand what a 'discovery' period in your design and tech project currently looks like, through to what it could be.
Spoiler: It can be so much more, but you need to be prescriptive in the way you put together your team, and let go when you're going through the process. Oh and make specific time for non-specific things to happen.
How we could use Email as a simple but effective tool to both validate problems and potential solutions AND to understand the users we are designing for a little better in a practical sense.
Like Mobile-First, only a bit different...
Practical Product Innovation - Sydney CTO SummitMike Biggs GAICD
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practicing innovation every day?
We will share proven techniques and approaches to product innovation, from co-creation with customers, to workplace 'hack days'. We will show how collaborative design can speed your product to market using stories from the trenches of product delivery.
Presented By Mike Biggs and Ian Kelsall
Creating a Product Roadmap - Product Strategy SeriesMike Biggs GAICD
How to create a product roadmap using the Roman Pitchler's framework.
The presentation also discusses how and where it fits into the broader process, including some suggested parallel activities which provide meaningful tension.
#PRODMGMT
Design Thinking Bootcamp - General Assembly - Mike BiggsMike Biggs GAICD
In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by a design thinking professional that lives and breathes in this space.
This two-part workshop series will introduce the fundamentals of human-centered design and how this approach can help develop innovative solutions for the complex challenges we face as businesspeople, creatives and entrepreneurs.
During the fast paced sessions, you will be introduced to user centred design principles at the research, ideation and idea synthesis stage of the the design thinking process.
We'll cover the theory then workshop through the practical aspects of each of the stages the the core Design Thinking process. Learn how to conduct simple user research studies and how to implement research-driven insights to help make better decisions and product improvements. Also covering the concept of convergent/divergent thinking, rapid problem solving and prototyping, and collaborative design. Students will also be introduced to key practical tools which are integral in the process such as research collection tools, distributed design collaboration, web based prototyping, and testing/measuring.
Outcomes
- Understand how to apply human-centered design principles to tackle complex challenges.
- Identify new ways to serve and support people by uncovering latent needs, behaviours, and desires.
- Learn specific techniques and tools to improve research, ideation, and prototyping.
Trio of Trouble - Design Thinking, Lean, and AgileJonny Schneider
First presented at Agile Australia, June 2017.
Which way is right? They all are. This talk untangles what these movements, mindsets, and approaches mean, and helps teams and leaders to choose the right bits at the right times, and bring it all together into one big happy collaboration.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This comprehensive presentation with over 320+ slides covers 36 commonly used Design Thinking frameworks, mindsets and methods for Customer Experience innovation and redesign.
A detailed summary is provided for each design framework. The frameworks in this deck span across the inspiration, ideation and implementation phases of Design Thinking.
INCLUDED FRAMEWORKS & METHODOLOGIES:
1. Design Thinking
2. Assume a Beginner's Mindset
3. Persona
4. Empathy Map
5. Interviews
6. Extreme Users
7. Point Of View
8. "How Might We" Questions
9. Design Brief
10. Stakeholder Map
11. Customer Journey Map
12. Context Map
13. Opportunity Map
14. Brainstorming
15. SCAMPER
16. Affinity Diagram
17. Ideas Evaluation Matrix
18. Prioritization Map
19. Prototypes
20. Rapid Prototyping
21. Storyboard
22. Storytelling
23. Role Play
24. 2x2 Matrix
25. Ways to Grow Framework
26. Feedback Capture Grid
27. 70-20-10 Rule
28. Kano Model
29. Customer Profile
30. Value Proposition Map
31. Value Proposition Canvas
32. Business Model Canvas
33. The Golden Circle
34. Five Whys Analysis
35. ADKAR® Model for Individual Change
36. Kotter's Change Management Model
These frameworks and templates are used in many design firms. With this comprehensive document in your back pocket, you can find a way to address just about any problem or design challenge that can arise in your organization.
The level of detail varies by framework, depending on the nature of the model. Examples and templates are provided.
Presenting this set of slides with name - Implementing Design Thinking Powerpoint Presentation Slides. This deck comprises of a total of fourteen slides. It has PPT templates with creative visuals and well-researched content. This content ready presentation deck is fully editable. Just click the DOWNLOAD button below. Change the color, text and font size. You can also modify the content as per your need. Users can easily download the presentation slides in a widescreen and standard format. These templates are compatible with Google Slides too. The user can use the PowerPoint presentation in PDF or JPG format.
How design thinking, lean, and agile work togetherJonny Schneider
Presented at Mind The Product, London 2019. Jonny Schneider gives the cliff notes on design thinking, lean, and agile, and explores how product teams can bring these mindsets together for better product development.
Design Thinking, From Idea to Product @ Product TankDavide Scalzo
These are the slides that I used for my keynote on Design Thinking at Product Tank London in November 2015.
In this keynote I was introducing how to use design thinking when trying to get a new product or feature to market in order to deliver a product that your customer audience actually wants.
The presentation unveil the concept of Design Thinking, its various stages, different tools and the scope of applying the concept of design thinking in tourism management
Design Thinking vs. Lean Startup: Friends or Foes?Tathagat Varma
My talk at #AgileIndia2017 on what are the similarities and strengths of Design Thinking and Lean Startup, and where and how we could use them more effectively.
Visual management 101 with Adam Hope & Mike Biggs at IDF Sydney MeetupMike Biggs GAICD
Using paper, pen, and a wall to manage our work has become a practice that is moving well beyond its roots in Agile software delivery.
The concept works particularly well for two main reasons:
• Visual systems are open for all to see and collaborate with, using a medium that is cheap and requires little overhead to understand, and to use.
• Visual systems give everyone a true sense of the work. It is easy at a glance to see how much work there is, and exactly where that work is. This has a striking, almost physical affect on users of the system that is not present when using digital systems which largely hide the work.
What exactly is a Visual System?
Specifically, we are referring to a Kanban style project or programme workflow, which is articulated on a highly visible wall in your workspace. The work you do, is articulated as a process, and items of work move across the wall as they are completed. Really this is just the beginning and we will take this much further...
Adam Hope and Mike Biggs will share their knowledge, philosophies, and real stories from the coalface of visual systems in both software delivery, and non- software situations.
Presented at UXIstanbul 2016.
When designing new services / products / experience, designers often start with the user needs or technical feasibilities. When designers ask “why are we doing this”, we often shy away from the business reasons. If we try to design with a holistic view of everything, shouldn’t we understand the business needs as well?
Taking a step away from the traditional design thinking, this session will dive into business design and stretch our design thinking muscle to business thinking. Business design brings in the commercial prospect to form a more complete approach to solving complex problems.
In this session, we will look at examples of hands-on case study of how to integrate commercial thinking into design projects. How to balance the different requirements and needs from all angles? What are the different toolkits that can be used for designers to start thinking about business more? And maybe most importantly, how can designers stop being scared of numbers.
Through this experience you will take away some of the basic principles of Design Thinking and Lean Startup giving you the tools to start to adapt them into your personal and professional routines.
Design for solving the right problem
with Raine Qian
Presented on March 07 2015
at FITC's Spotlight UX/UI event
More info at www.fitc.ca
OVERVIEW
UX designers working on software applications, constantly face complex problems with a large number of constraints. How do UX designers solve problems? Functionality is not the solution. Focusing on the interface is not the solution. In order to design an optimal user experience, the first step is identifying the right problem to solve.
In this presentation I give you an in depth explanation with case studies to illustrate how our design teams solve real problems and how we carve out novel mobile UX strategies that align both business goals and user goals.
OBJECTIVE
To understand the importance of identifying the right problem at inception. To learn how to select the right UX approach to solve the right problem.
TARGET AUDIENCE
Application UX/UI designers; Anyone who is passionate about UX design.
ASSUMED AUDIENCE KNOWLEDGE
Basic knowledge of UI/UX design processes.
FIVE THINGS THAT THE AUDIENCE WILL LEARN
Why it is critical to identify the correct problem to solve
How to frame, or reframe a given design problem
Fundamentals of UX design process
The interplay between research and design
My perspective on synthesizing design solutions
Design Thinking - An introductory presentation to make understand its basics, practical guidelines, Tools & Techniques and processes to manage a project using Design Thinking.
To capture and externalise the product vision will provide advantages to the process and the team. You will now have a singular representation, a visible artefact to throw tomatoes at, and the ability to test and improve any or all elements.
Design Thinking & HR - Caterina Sanders (SocialHRCamp Vancouver 2016)SocialHRCamp
Design thinking is not a new concept in many areas of business, but in HR it is beginning to gain serious ground. In a recent Deloitte report, of the 7000 respondents, 79% felt that design thinking was an important or very important issue for them this year, with HR professionals believing that they are ready for the journey of moving from “process developer” to an “experience architect”. (Deloitte Human Capital Trends 2016). This hands-on session will introduce you to the main tenets of design thinking and allow you time to try a couple of exercises as applied to the context of social technologies and HR. Participants will walk away with some tangible insights that they should be able to apply to their workplaces immediately.
UX Burlington 2017: Exploratory Research in UX DesignSarah Fathallah
Presentation given at the 2017 UX Burlington conference, on the topic of "Exploratory Research in UX Design."
Exploratory research focuses on gaining a deep understanding of the lives of the end users and the contexts in which they use certain products and services. At its core, it’s about challenging and exploring the problem space, before venturing into the solution space. Using real-life examples of digital tools that help people access affordable housing or register to vote, this talk will explore the different tools used for exploratory research, including ethnographic interviews, contextual inquiry, and co-creation activities and prompts. This talk will leave the audience with a better understanding of the types of insights that exploratory research generates, and how they can complement the findings of evaluative or comparative research.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This comprehensive presentation with over 320+ slides covers 36 commonly used Design Thinking frameworks, mindsets and methods for Customer Experience innovation and redesign.
A detailed summary is provided for each design framework. The frameworks in this deck span across the inspiration, ideation and implementation phases of Design Thinking.
INCLUDED FRAMEWORKS & METHODOLOGIES:
1. Design Thinking
2. Assume a Beginner's Mindset
3. Persona
4. Empathy Map
5. Interviews
6. Extreme Users
7. Point Of View
8. "How Might We" Questions
9. Design Brief
10. Stakeholder Map
11. Customer Journey Map
12. Context Map
13. Opportunity Map
14. Brainstorming
15. SCAMPER
16. Affinity Diagram
17. Ideas Evaluation Matrix
18. Prioritization Map
19. Prototypes
20. Rapid Prototyping
21. Storyboard
22. Storytelling
23. Role Play
24. 2x2 Matrix
25. Ways to Grow Framework
26. Feedback Capture Grid
27. 70-20-10 Rule
28. Kano Model
29. Customer Profile
30. Value Proposition Map
31. Value Proposition Canvas
32. Business Model Canvas
33. The Golden Circle
34. Five Whys Analysis
35. ADKAR® Model for Individual Change
36. Kotter's Change Management Model
These frameworks and templates are used in many design firms. With this comprehensive document in your back pocket, you can find a way to address just about any problem or design challenge that can arise in your organization.
The level of detail varies by framework, depending on the nature of the model. Examples and templates are provided.
Presenting this set of slides with name - Implementing Design Thinking Powerpoint Presentation Slides. This deck comprises of a total of fourteen slides. It has PPT templates with creative visuals and well-researched content. This content ready presentation deck is fully editable. Just click the DOWNLOAD button below. Change the color, text and font size. You can also modify the content as per your need. Users can easily download the presentation slides in a widescreen and standard format. These templates are compatible with Google Slides too. The user can use the PowerPoint presentation in PDF or JPG format.
How design thinking, lean, and agile work togetherJonny Schneider
Presented at Mind The Product, London 2019. Jonny Schneider gives the cliff notes on design thinking, lean, and agile, and explores how product teams can bring these mindsets together for better product development.
Design Thinking, From Idea to Product @ Product TankDavide Scalzo
These are the slides that I used for my keynote on Design Thinking at Product Tank London in November 2015.
In this keynote I was introducing how to use design thinking when trying to get a new product or feature to market in order to deliver a product that your customer audience actually wants.
The presentation unveil the concept of Design Thinking, its various stages, different tools and the scope of applying the concept of design thinking in tourism management
Design Thinking vs. Lean Startup: Friends or Foes?Tathagat Varma
My talk at #AgileIndia2017 on what are the similarities and strengths of Design Thinking and Lean Startup, and where and how we could use them more effectively.
Visual management 101 with Adam Hope & Mike Biggs at IDF Sydney MeetupMike Biggs GAICD
Using paper, pen, and a wall to manage our work has become a practice that is moving well beyond its roots in Agile software delivery.
The concept works particularly well for two main reasons:
• Visual systems are open for all to see and collaborate with, using a medium that is cheap and requires little overhead to understand, and to use.
• Visual systems give everyone a true sense of the work. It is easy at a glance to see how much work there is, and exactly where that work is. This has a striking, almost physical affect on users of the system that is not present when using digital systems which largely hide the work.
What exactly is a Visual System?
Specifically, we are referring to a Kanban style project or programme workflow, which is articulated on a highly visible wall in your workspace. The work you do, is articulated as a process, and items of work move across the wall as they are completed. Really this is just the beginning and we will take this much further...
Adam Hope and Mike Biggs will share their knowledge, philosophies, and real stories from the coalface of visual systems in both software delivery, and non- software situations.
Presented at UXIstanbul 2016.
When designing new services / products / experience, designers often start with the user needs or technical feasibilities. When designers ask “why are we doing this”, we often shy away from the business reasons. If we try to design with a holistic view of everything, shouldn’t we understand the business needs as well?
Taking a step away from the traditional design thinking, this session will dive into business design and stretch our design thinking muscle to business thinking. Business design brings in the commercial prospect to form a more complete approach to solving complex problems.
In this session, we will look at examples of hands-on case study of how to integrate commercial thinking into design projects. How to balance the different requirements and needs from all angles? What are the different toolkits that can be used for designers to start thinking about business more? And maybe most importantly, how can designers stop being scared of numbers.
Through this experience you will take away some of the basic principles of Design Thinking and Lean Startup giving you the tools to start to adapt them into your personal and professional routines.
Design for solving the right problem
with Raine Qian
Presented on March 07 2015
at FITC's Spotlight UX/UI event
More info at www.fitc.ca
OVERVIEW
UX designers working on software applications, constantly face complex problems with a large number of constraints. How do UX designers solve problems? Functionality is not the solution. Focusing on the interface is not the solution. In order to design an optimal user experience, the first step is identifying the right problem to solve.
In this presentation I give you an in depth explanation with case studies to illustrate how our design teams solve real problems and how we carve out novel mobile UX strategies that align both business goals and user goals.
OBJECTIVE
To understand the importance of identifying the right problem at inception. To learn how to select the right UX approach to solve the right problem.
TARGET AUDIENCE
Application UX/UI designers; Anyone who is passionate about UX design.
ASSUMED AUDIENCE KNOWLEDGE
Basic knowledge of UI/UX design processes.
FIVE THINGS THAT THE AUDIENCE WILL LEARN
Why it is critical to identify the correct problem to solve
How to frame, or reframe a given design problem
Fundamentals of UX design process
The interplay between research and design
My perspective on synthesizing design solutions
Design Thinking - An introductory presentation to make understand its basics, practical guidelines, Tools & Techniques and processes to manage a project using Design Thinking.
To capture and externalise the product vision will provide advantages to the process and the team. You will now have a singular representation, a visible artefact to throw tomatoes at, and the ability to test and improve any or all elements.
Design Thinking & HR - Caterina Sanders (SocialHRCamp Vancouver 2016)SocialHRCamp
Design thinking is not a new concept in many areas of business, but in HR it is beginning to gain serious ground. In a recent Deloitte report, of the 7000 respondents, 79% felt that design thinking was an important or very important issue for them this year, with HR professionals believing that they are ready for the journey of moving from “process developer” to an “experience architect”. (Deloitte Human Capital Trends 2016). This hands-on session will introduce you to the main tenets of design thinking and allow you time to try a couple of exercises as applied to the context of social technologies and HR. Participants will walk away with some tangible insights that they should be able to apply to their workplaces immediately.
UX Burlington 2017: Exploratory Research in UX DesignSarah Fathallah
Presentation given at the 2017 UX Burlington conference, on the topic of "Exploratory Research in UX Design."
Exploratory research focuses on gaining a deep understanding of the lives of the end users and the contexts in which they use certain products and services. At its core, it’s about challenging and exploring the problem space, before venturing into the solution space. Using real-life examples of digital tools that help people access affordable housing or register to vote, this talk will explore the different tools used for exploratory research, including ethnographic interviews, contextual inquiry, and co-creation activities and prompts. This talk will leave the audience with a better understanding of the types of insights that exploratory research generates, and how they can complement the findings of evaluative or comparative research.
Design and Data Processes Unified - 3rd Corner ViewJulian Jordan
In this presentation (given in early 2020) I explain that to build digital products, data analysts/scientists and designers need to leverage each other’s processes and work as a unit.
I introduce the problem solving approach of data analysts/scientists and designers as well as how to combine these approaches. Additionally, I explain how mental models and algorithms, while associated with design and data science, respectively, are similar ways to represent phenomena and questions about them.
Introduction to Design thinking 2015 by Vedran AntoljakVedran Antoljak
Design Thinking presentation for those designers that have not been in touch with consulting business and those managers that don't know much about design.
Design the future of the Australian Web Industry with Design ThinkingWilliam Donovan
Design the future of the Australian Web Industry.
This was a workshop for people to discover the experience of thinking strategical about your challenges or problem.
As part of the 2013 #EOTW (Edge of the Web) conference, AWIA, Brett Treasure, myself and the support of Saasu (who recently had breakthrough results with a design thinking innovation approach) took the opportunity to start a conversation with an audience of the web community to and collaborate on a mass scale about a key question:
"How can we best showcase the activities, skills and talents of web professionals?"
Targeting the theme areas recruitment, accreditation, training and lobbying with 100 people.
http://www.saasu.com/
http://eotw.com.au/#willdonovan
Conference workshop blurb
"Experience what it is to strategically think through a problem in a group. How do you harness rapid prototyping and collaboration to build empathy and break through the predictable?
AWIA is starting a conversation about how to design for the benefit of the web community. Find a voice for the industry that speaks to government and the general public. How can we best showcase the activities, skills and talents of web professionals?
Shake off some complacency and join us for a jam: co-create the future of our profession with design thinking."
This presentation explores the intersection between UX strategy and research:
Part 1: Why do research, anyway?
Part 2: Understand the landscape
Part 3: Pushback & pitfalls
Part 4: Exploring the toolbox
Part 5: Case Study: ATB
Originally presented at VanUE on April 29, 2014.
Designing a new end-to-end grant experience from ground up, from outside in.
In November 2014, SG Enable started a design sprint project with Outsprint to envision a new end-to-end experience for their new grant. This project tapped on human-centered design tools and techniques to help SG Enable better understand the needs and challenges faced by grant applicants, grant makers and other partners. This report captures the findings and ideas generated from the project.
SG Enable | SG Enable is an agency dedicated to enabling persons with disabilities.
https://www.sgenable.sg/
Outsprint | The fastest way to innovate public policy & social services.
http://outsprint.io
First presented at the Push Conference in October 2018 in Münich, Germany.
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See more at ui-patterns.com
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Are you stuck in product tunnel vision, still focusing on implementing ideas months old, only to find out they failed? Are you tired of spending time on building stuff nobody wants (other than your boss)?
Then let's go on a ride! Anders will tell you how to escape tunnel vision and start focusing on building the right thing. The silver bullet is systematic and constant product testing.
Anders will take the boring part out of testing and show you how easy it can be, so you product can start shining to more (and the right) people. He will reveal his playbook of cleverly thought out product experiments used by product builders at companies like Spotify, Booking.com, Facebook, Amazon, and Google and recommended by top universities like Havard, MIT, and Stanford.
How to Accelerate Your Digital Transformation With Design Thinkingrivetlogic
Why are leading brands around the world including Apple, Google, Starbucks, Coca Cola, and Target adopting a Design Thinking approach? By thinking like a designer, these companies are transforming the way they develop products, services, processes and strategy.
Design thinking has become a key component of digital transformation success, providing a flexible approach to tackling the complex problems that digital transformation journeys present.
By approaching problem solving through a human centered mindset, design thinking allowing organizations to discover more innovative solutions that focus on the user’s needs.
This webinar discusses:
* Common pitfalls for project failure
* Why the design thinking approach works
* The five stages of Design Thinking
* Best practices for incorporating design thinking into your digital transformation strategy
User Centered Design module for Master study in Enterprise Management. Main arguments are Design Thinking, Lean UX Digital Entity “The Hive” methodology, Usability.
Peter Shanley, Principal & Evangelist at Neo Startup Product
Presentation by Peter Shanley, Principle & Evangelist at Neo on August 11, 2014 at Startup Product Talks San Francisco: Going Global With Prezi, Neo And Visiting Guests
Peter has a passion for customer-centered product design and organizational change, having worked in both large enterprises and startups to bring new ventures to market. He held intrepreneurial roles at Yahoo! Brickhouse and HP Labs/Snapfish, and he led a strategic pivot at the startup Betable.com. https://www.linkedin.com/pub/peter-shanley/12/348/400
More info: bit.ly/1rj876o
http://startupproduct.com/startup-product-sf-going-global-prezi-neo-visiting-guests/
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
This slide deck covers why primary market research (aka customer development, customer research or customer empathy) is important and necessary, outlines how to organize a successful research program, provides a sampling of common qualitative and quantitative primary market research techniques, and provides an FAQ section on common questions.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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3. Today I aim to
• Show that Discoveries can be so much more.
• Define some ‘How tos’ of great Discoveries.
• Illustrate that there is method in the madness of Sense-Making.
…and WHY we always land…
12. “It is not the mountain we conquer,
but ourselves.”
Edmund Hillary, Explorer
13. Principles of a great Discovery
• Diversity of the team.
• Intentional Divergence where we aim to Discover
completely new information and push boundaries in:
• Product
• Process
• Ourselves
• Explicit Sensemaking.
• Radical Editing resulting in models that provide clarity.
• Problems to solve.
• Validation of insights or solution ideas.
• Focal areas (for action)
14. Diversity of team
How we achieve it:
GOOD: Racial, culture, gender, extrovert,
introvert.
BETTER: Role / function, area of expertise,
depth of experience, radical vs incremental
innovators., Horizon 1 vs Horizon 3 thinkers.
SUPER-CHARGED: No common language,
extremely unrelated domain expertise, use
children as focus group participants.
15. Intentional Divergence
How we achieve it:
GOOD: Question everything, call bullshit.
BETTER: Use specific generative thinking tools such as:
• Provocative Operations: e.g. “People are robots”
• Random word. e.g “Lemon” + Interface =?
• 6 Thinking Hats, CVS2BVS, X10, GBB, etc….
SUPER-CHARGED: Mexican Shaman Don Juan recommends
‘Not-Doings’ - an intentional act that will break your current way
of perceiving.
17. Explicit Sensemaking
How we achieve it:
GOOD: Genius’ staring into the middle distance
whilst listening to Jazz.
BETTER: Collective discussion and formation of a
shared view. Randomly putting elements together.
Critical component being varied perspectives.
SUPER-CHARGED: Using a repeatable formulas
such as ‘narratvies’ which ensures the underlying
equation is used, or inclusion of all 4 types of
Knowledge: Objective, Subjective, Shared, Sensory.
+
20. Sensemaking Equation
New information
we can observe
and gather
+
Stuff we know as
instruments of
Sensemaking
=
Meaning(ful)
Insights
• Research
• Facts
• Constraints
• Objective Data
• Shared Knowledge
• Mental models
• Other Facts
• Personal collective Goals
• Values / Meaning
• Subjective Knowledge
• Other Shared Knowledge
• Sensory Knowledge
• Previously unrecognised patterns
• Explanations that provide new
meaning
• A model that can be used to
make decisions
• A truth that is actionable beyond
the immediate circumstances
21. A human guide (through that equation)
Facts
New Information
Feelings
Your personal experience
Insights
New truths
Actions
Tangible steps
Sensemaking
22.
23.
24. Potential
Data Point
Goal
Electricity Example
Potential
Data Point
Potential
Data Point
Potential
Data Point
Context: We created this visual representation of the value stream which
surfaced the key needs of the situation. The key issue was to bring the orange
stickies closer together earlier. This represented accuracy of the stock in the
warehouse with stock with thought we had- “closing the gap”.
Potential Data Points: The purple notes are potential data points that we learnt
were available in the system and were important in one way or another. We mapped
them along the value stream to understand how early we could get (and use) that
point. It’s important to note that there are potential data points on both sides of the
stream. If there were not, there would be no advantage in mapping them, as we
could not use them to close the gap.
Goals of the Product Vision: The pink notes are goals that would be achieved by
bringing the two potential data sources together at that point in the value stream.
We were able to discuss which goal could be achieved in practice, how accurate the
data “closing the gap” would be, and which one was more important to focus on.
Goal
Problem
option
#2 to be
solved.
Problem
option
#1 to be
solved.
Decision: It was decided that we would focus on problem option
#2.
When discussing the relative gains, it was agreed that to solve the
problem of aligning data points at the earlier star (#1), the
accuracy would be lower, and the incremental advantage of being
earlier in the timeline would not be worth the effort. This is why we
decided to focus on the later point first.
25. Real Estate Example
After conducting value stream mapping to
identify the primary waste in the system, we
had a hunch about what would improve it the
most; Internet speed, and virtual system
access.
But it was a hunch, and we wanted to be
sure.
So we created a chart (shown on the left) that
plotted the pain points (including gains),
against the desired future state that would
support strategic goals.
Contrary to our hunch, the area we could
have the most impact was Workflows.
We were able to prioritise workflow as an
initial project which would release the
most value in the shortest amount of time.
PainPoints
Gains
Future Capabilities (visioned)
26. Employee Engagement App
An employee engagement app has many
masters. To ensure we include the right
aspects across the person, the company
and the external world, we created a
‘Ready Rekoner’ style cardboard chart
that allowed us to experiment with what
should line up, and what shouldn’t.
Essentially the mental model here is
concentric circles as a ready-reckoner.
40. LIFECYCLE OF AN IDEA?LIFECYCLE OF AN IDEA?
ORG FRAMING PRODUCT STRATEGY DUAL TRACK DELIVERY
Infinite
universe
Things worth
listening to Sense making Ideas Experiments MVPs Products Rebirth/ Death
Who do you
want to be?
What opportunities
are there?
Does anyone want or
need your solution?
Can a usable solution
be built?
Are you
delivering
value?
IN MARKET /
LIFECYCLE
47. Links and Resources
! ‘Narratives’ - Sensemaking Method by Mike Biggs
! Reflection Cards by Mathias Jakobsen & Dave Gray: http://www.thnkclrly.com/cards/
! Shultz hour Article: https://www.nytimes.com/2017/04/18/opinion/youre-too-busy-you-need-a-shultz-hour.html
! CVS 2 BVS Thinking Tool: http://schoolofthinking.org/who-dr-michael-hewitt-gleeson/59-second-course-in-thinking/
! 59 Second Video: https://www.youtube.com/watch?v=WMSDj9GA4qw
! X10 Thinking Tool: http://x10thinking.com/
! Book PDF here: https://drive.google.com/drive/folders/1Zns4Qp-CLl2xzm3tK4c1kekMoSzN49U2?usp=sharing
! Provocative Operation Thinking Tool: https://en.wikipedia.org/wiki/Po_(lateral_thinking)
! 6 Thinking Hats Thinking Tool: https://www.mindtools.com/pages/article/newTED_07.htm
! Essay on Not-Doings http://alangullette.com/essays/philo/stopping.htm
! Great Jazz Playlist: https://open.spotify.com/album/6UlYBgWI5GaHuBwBmdSvPy
48. Level of Abstraction
Strategic Risks identified
to be monitored
Goals & types of
learning required
⟩ • Generative Thinking
• FutureSpectives
• Personal Reflection
• Sensemaking
• Framing
Changes in Society
Our Identity
Our Assets
Coverage not metrics
ActivitiesFocus Area(s)
Hypothesis for new
business models
= Product / Market fit ⟩ • Service Blueprinting
• Business Model Canvas
• Market Analysis
• Competitive Analysis
• How Now Wow
Competitive Environment
Business Models
The Org, the Market
Key Metrics
Hypotheses for new
customers / new
problems to be solved
= Problem / Solution fit
⟩ • Design Thinking
• Kano analysis
• Qualitative Interviews
• Jobs to be Done
• Empathy Maps
Customer problems/ needs
Key metrics
Hypotheses for process
improvement and/or
feature-based product
improvement
⟩ • Value Stream Mapping
• Theory of Constraints
• Contextual Enquiry
Internal process/ value
streams
Alignment to strategy
KPIs
TACTICAL
STRATEGIC
MANDATORYFORINNOVATIONCATALYSTSFORINNOVATION
Outcomes Desired
49. Level of Abstraction
Strategic Risks identified
to be monitored
Goals & types of
learning required
⟩ • Generative Thinking
• FutureSpectives
• Personal Reflection
• Sensemaking
• Framing
Changes in Society
Our Identity
Our Assets
Coverage not metrics
ActivitiesFocus Area(s)
Hypothesis for new
business models
= Product / Market fit ⟩ • Service Blueprinting
• Business Model Canvas
• Market Analysis
• Competitive Analysis
• How Now Wow
Competitive Environment
Business Models
The Org, the Market
Key Metrics
Hypotheses for new
customers / new
problems to be solved
= Problem / Solution fit
⟩ • Design Thinking
• Kano analysis
• Qualitative Interviews
• Jobs to be Done
• Empathy Maps
Customer problems/ needs
Key metrics
Hypotheses for process
improvement and/or
feature-based product
improvement
⟩ • Value Stream Mapping
• Theory of Constraints
• Contextual Enquiry
Internal process/ value
streams
Alignment to strategy
KPIs
TACTICAL
STRATEGIC
MANDATORYFORINNOVATIONCATALYSTSFORINNOVATION
Outcomes Desired
Client knows the level of
outcome(s) required...
We know where to look to
understand & or make
change...
And we know how to apply a
methodology to get the required
outcome...