Do you want to
know more about
the company which
created me?
• Founded on October 16, 1923
• By Walt Disney and Roy O
Disney
• Present CEO – Robert Allen
Iger
• World’s 13th most Powerful
Brand
• Revenue - $55,632 Million
• Net Income - $15,721 Million
• Dividend per share - $1.42
Disney Business Segments
The Walt Disney
Company
Disney Consumer
Products And
Interactive Media
Studio
Entertainment
Parks And Resorts Media Networks
To be one of the world’s leading
producers and providers of
entertainment and information
Core values of Disney
• Ignite the magical wonderment of
childhood
• Entertaining the world through vision
• Story telling
Brand Mantra Of Disney
Fun Family
Entertainment
So what made Disney so successful?DisneyMarketingStrategy
Disney’s Strategies
1.Using Nostalgia
2.Reusing Content
3.Establishing Destination Brand
4.Resonating Brand Storytelling
5.Customer care
Using Nostalgia
To harness the emotions
as a marketing technique,
Disney has mastered the
use of nostalgia by
reviving the old classics.
Reusing Content
Every film of Disney is
cross promoted as a
musical endeavour, a TV
special, a Book, a comic,
and a theme park
attraction.
Disney land and Walt
Disney World are sacred
rites of passage for
American children, all
thanks to Disney’s
adaptability.
Establishing Destination Brand
Disney is one of the most
effective brand
storytellers of the
modern era.
Resonating Brand Storytelling
Disney trains
employees to turn
transactions into
interactions, and then
into relationships.
Excellent Customer Service
Connecting With Core Customers
• Emotional bond with customers
• Campaigns - Giving Tuesday campaign for Thanks Giving
day, ā€œShare your earsā€ campaign
• Creates memories – With its theme parks and fabulous
experiences, Disney positions itself in the minds of
customers.
Connecting With Core Customers
• Market segmentation – It makes sure customers have the
experiences that are both locally and globally cherished
• Power of emotional appeals – Given it was released 10 years
after Toy story 2, Disney’s Toy story 3 used social media to
tap into feelings of nostalgia in its marketing.
• Bringing company’s stories and characters to life through
digital media and innovations.
Benefits Of Disney Expansion
(Into new ways such as video games or super heroes)
• Enhanced brand image and visibility
• Bringing customers of various
segments into its brand franchise
• Exposing the core customers into
different world thereby increasing its
relationships with customers.
Risks Of Disney Expansion
(Into new ways such as video games or super heroes)
• Selective distortion
• Resistance to change
• High competition from companies
like 20th Century Fox.
• Risk of failure
So you now know the following. YAY!
• My founding company – The Walt Disney Company
• Disney’s
• Net revenue, income, and DPS
• Core values
• Mission
• Brand Mantra
• Strategies
• Connecting with core customers
• Disney expansion into superheroes and video games
• Benefits
• Risks
DISCLAIMER
Created by Bhavana Manjusha, Osmania University, during a
Marketing Internship under the guidance of Prof. Sameer
Mathur, IIM Lucknow.

Marketing Excellence - Disney

  • 1.
    Do you wantto know more about the company which created me?
  • 3.
    • Founded onOctober 16, 1923 • By Walt Disney and Roy O Disney • Present CEO – Robert Allen Iger
  • 4.
    • World’s 13thmost Powerful Brand • Revenue - $55,632 Million • Net Income - $15,721 Million • Dividend per share - $1.42
  • 5.
    Disney Business Segments TheWalt Disney Company Disney Consumer Products And Interactive Media Studio Entertainment Parks And Resorts Media Networks
  • 6.
    To be oneof the world’s leading producers and providers of entertainment and information
  • 7.
    Core values ofDisney • Ignite the magical wonderment of childhood • Entertaining the world through vision • Story telling
  • 8.
    Brand Mantra OfDisney Fun Family Entertainment
  • 9.
    So what madeDisney so successful?DisneyMarketingStrategy
  • 10.
    Disney’s Strategies 1.Using Nostalgia 2.ReusingContent 3.Establishing Destination Brand 4.Resonating Brand Storytelling 5.Customer care
  • 11.
    Using Nostalgia To harnessthe emotions as a marketing technique, Disney has mastered the use of nostalgia by reviving the old classics.
  • 12.
    Reusing Content Every filmof Disney is cross promoted as a musical endeavour, a TV special, a Book, a comic, and a theme park attraction.
  • 13.
    Disney land andWalt Disney World are sacred rites of passage for American children, all thanks to Disney’s adaptability. Establishing Destination Brand
  • 14.
    Disney is oneof the most effective brand storytellers of the modern era. Resonating Brand Storytelling
  • 15.
    Disney trains employees toturn transactions into interactions, and then into relationships. Excellent Customer Service
  • 16.
    Connecting With CoreCustomers • Emotional bond with customers • Campaigns - Giving Tuesday campaign for Thanks Giving day, ā€œShare your earsā€ campaign • Creates memories – With its theme parks and fabulous experiences, Disney positions itself in the minds of customers.
  • 17.
    Connecting With CoreCustomers • Market segmentation – It makes sure customers have the experiences that are both locally and globally cherished • Power of emotional appeals – Given it was released 10 years after Toy story 2, Disney’s Toy story 3 used social media to tap into feelings of nostalgia in its marketing. • Bringing company’s stories and characters to life through digital media and innovations.
  • 18.
    Benefits Of DisneyExpansion (Into new ways such as video games or super heroes) • Enhanced brand image and visibility • Bringing customers of various segments into its brand franchise • Exposing the core customers into different world thereby increasing its relationships with customers.
  • 19.
    Risks Of DisneyExpansion (Into new ways such as video games or super heroes) • Selective distortion • Resistance to change • High competition from companies like 20th Century Fox. • Risk of failure
  • 20.
    So you nowknow the following. YAY! • My founding company – The Walt Disney Company • Disney’s • Net revenue, income, and DPS • Core values • Mission • Brand Mantra • Strategies • Connecting with core customers • Disney expansion into superheroes and video games • Benefits • Risks
  • 21.
    DISCLAIMER Created by BhavanaManjusha, Osmania University, during a Marketing Internship under the guidance of Prof. Sameer Mathur, IIM Lucknow.