The world has changed?
A journey into the unknown
the

Problem
Disruptive change
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You feel like this?
OLD THINKING
X
NEW TECHNOLOGY
=
FAIL
Disruptive thinking
Overcoming barriers to change
the

Solution
think
dif erent

f
Change your thinking

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The hard way
AND Thinking
AND Thinking

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AND thinking

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What is your Transformation Strategy?
Transformation strategy

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Accelerating Time to Revenue
Time to Market
•
•
•
•
•
•
•
•
•

Business/Offer strategy
Value proposition
Marketing Plan
Pricing and positioning
Communications campaigns
Training sales channels
Sales incentives
Customer promotions
Ready for first customers

Time to Revenue
•
•
•
•
•
•
•
•
•

Customer
Demand generation and incubation programs
Adoption
Thought Leader/Influencer seeding programs
Getting talked about, creating a tipping point
Simple to purchase, easy to try before buy
Sales channels trained, enabled and activated
On-boarding innovators and early adopters
Creating a remarkable customer experience
Building buzz: recommendations & referrals
Maintaining buzz: staying connected to tribe
Customer Adoption
is the New ROI
Target early adopters

Think outside the box
Accelerating Customer Adoption of Cloud Services
Influencer/Adopter Programs
Influence Generation: Capture the hearts and
minds of Tech savvy early adopters, opinion
leaders and influencers

Early Adopter Market

Channel Partners
GTM Strategy & Business Plan
Channel readiness & activation
Demand Generation

Mainstream Market

DANGER - CHASM!

A

Build the buzz!!!!

B

•
•
•
•
•
•
•

Build sales channels

Create capacity
to service demand

Create a tipping point
Technology
Innovators
2%

Distributors
Retailers
Resellers
VARs
Service Providers
System Integrators
Consulting Partners

Visionaries

Pragmatists

Conservatives

Sceptics

14%

34%

34%

16%

PERCENTAGE OF POPULATION

Technology Vendors

TIME
Capture their imaginations
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Thinking at 3 Time Horizons

Horizon 3
12 - 36 months
Horizon 2
6 - 12 months
Horizon 1
0 - 6 months
Get it right
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Get it wrong

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Vendors Users
vs

Sellers

vs

Buyers

Easy to sell
Easy to support

Easy to buy
Easy to use & support

USER-ability

vs

USE-ability
1

Mindset Shift

2

Barriers to Adoption

3

Accelerators to Adoption
Future focus
Divergent rates of change

by Scott Brinker http://chiefmartec.com
You can’t teach an old dog new tricks
Keep it simple

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Customer use scenarios

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Align Business Value with Buyer Personas

Source: IBM Institute for Business Value analysis, 2012
Agile
Adaptive
Anticipate change
Adapt and adjust
Transformational change
1

Mindset Shift

2

Barriers to Adoption

3

Accelerators to Adoption
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Information security
Unlocking human potential
Cloud adoption maturity
Build a better mouse trap

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“If I had asked people what
they wanted, they would
have said faster horses.”

- Henry Ford
1863 - 1947
Clarity of vision
Where are you on the curve?
Where are you on the curve - ahead or behind, which is the essence of strategy.
Behind:
If you are behind the curve and chasing the market
then you have ceded a great deal of control and you
must have the ability to execute and be very agile in
execution. Your bets are defined. Your strategic
posture is reactive and defensive.

Ahead:
If you are ahead of the curve you are trying to drive
the market, which requires a very different agility there you require a set of controlled bets in execution
with the ability to constantly probe the frontier and
execute on success. Here you are reacting to yourself
and your direction instead of where others have been.
Disruptive Opportunity Matrix
New

Extend

White
Space

Defend

Extend

Products
Current

Current

Customers

New

Source: Create Marketplace Disruption by Adam Hartung, Pearson Education, Inc. 2009
1

Mindset Shift

2

Barriers to Adoption

3

Accelerators to Adoption
Create a GTM Plan
GTM / Sales Acceleration Business Plan
New levels of business value

www.flickr.com/photos/sundazed/2976653570
Create a tipping point
Educate
Inspire
Customer Touchpoint Mapping

source: adapted from socialmarketingforum
Thinking at 3 Time Horizons
Business Transformation
Business
Drivers

Executive

Management

Operations
Operational
Needs

Thinking Time Horizon

Drivers of change

Operational Excellence

Organisation

Value

Cost

Price
Cloud Success Factors:
1.
2.
3.
4.
5.
6.
7.

The Cloud is here to stay
Best way to reach the beach is to ride the wave
Align your sales actions with customer adoption
Use the Cloud to create a collaborative workplace
Leverage ease of use and ease of installation
Put power and control in the hands of your people
Leverage the transformational impact of co-creation,
innovation and competitive advantage
Get it right
www.flickr.com/photos/winemegup/3641912321
David R Ednie
President & CEO
SalesChannel Europe
Ph: +33 676 60 09 25 (FRA)
Email: david@saleschannel-europe.com
Website: www.saleschannel-europe.com

www.flickr.com/photos/horacio/3781750

Business Transformation: 3 Keys to Leveraging Digital Disruption