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Digital Media

PRADEEP GOVINDARAJU
ALL RIGHTS RESERVED
October 2013
Digital Media: Building the Basics

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED

October 2013

2
An Acceptable Definition

Business dictionary defines Digital Media as:

Digitized content (text, graphics, audio,
imagery and video) that can be
transmitted over internet or computer
networks.

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

3
Building Blocks of Digital Media
People

Store /
Retrieve

Process

Publish /
Read

Protocols
Engage /
Respond

Technology

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

IT Infrastructure – Servers,
Networks etc.

4
What’s in it for Brands & Corporates?

Internet is an important influence
on consumers interested in buying
new products across most
categories
– Nielsen Global Survey

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

5
What’s in it for Brands & Corporates?

PEOPLE
Significant share of the Global & Indian
population had adopted Internet & Digital
Media
Digital goes Online

World

India

Internet Users

2.4 Billion

137 Million

Mobile Internet Users

2.1 Billion

79 Million

1 Billion

44 Million

Smartphone Users

Social
Media
Users

World

India

Facebook

1.15 Billion

78 Million

Twitter

500 Million

33 Million

LinkedIn

238 Million

20 Million

Instagram

130 Million

4 Million

Pinterest

70 Million

5.5 Million

Sources: Internet World Stats, Mobithinking, Medianama, Trak, Digital Insights, Business Today
© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

6
How People in Digital Media are relevant to Brands?
Industry
Leaders

Employees

Suppliers /
Vendors

Competitors

Brand

Fans /
Followers

Detractors

We are connected to
brands in more ways
than we realize in Digital
Media

Customers

Prospects

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

7
Brands & Corporates Acknowledge the importance of Digital Media
Corporates today invest Time, Money & Resources in multiple Digital Media Initiatives:

 Digital Branding – Brand building & engagement in web; communication focused
 Digital PR – Transforming static news into opportunities of online conversations
 Digital Marketing – Attract target audience to the digital media assets

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED

October 2013

8
Digital Marketing – Attract Target Audience to Digital Assets

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED

October 2013

9
Digital Marketing Landscape
STRATEGY

Search

Display Advertising

Social Media

Email Marketing

Content Marketing

Organic

Contextual
Targeting

Monitoring

Transactiona
l

Digital PR

Paid

Behavioral
Targeting

Marketing

Direct Mails

Blogging

Re-Targeting

Engagement

ANALYTICS
© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

10
Digital Marketing is now Mainstream in India
Indian Digital Media Spending (INR Crores)

Spending by Top Digital Marketing Categories (INR Crores)
Category FY 2010-11 FY 2011-12 FY 2012-13

30%

2,938

1,140

FY 2010-11

FY 2011-12

FY 2012-13

FY 2013-14
(Est.)

557

595

662

Social

1,750

850

NA

175

300

90

123

230

Video

54%

718

Display

2,260

493

Mobile

29%

Search

NA

88

150

Email

NA

53

68

Industry is need of competent professionals to manage this massive spending
Source for Digital Marketing Spending: IAMAI
© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED

October 2013

11
Digital Marketing Workforce

In Need

STRATEGY

Crowded

CHANNELS
ANALYTICS

Dearth



Digital Marketing spectrum is abuzz with Experts that has technical know-hows & operate across various
channels



Digital Marketing needs Business Professionals to make it more relevant to Businesses



For instance, Marketing Managers are needed to Strategize, Sales Managers to device action
plans, Business Analysts to extract insights from the abundance of Digital marketing data
Analytics – a high potential, yet under sourced space of Digital Marketing

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

12
Digital Marketing Analytics
Analytics, when rightly done:



Shreds insights that can be implemented Online & Offline



Contributes to the business bottom-line – increase revenue



Proves the value of digital marketing existence of a brand

Wise minds are needed to:


Convert Data into Information



Turn Information into Knowledge



Churn Knowledge into Wisdom

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

13

13
DIKW Model for Digital Marketing Analytics

D

I

K

W

Data

Information

Knowledge

Wisdom

Extraction:
From multiple channels

Action:
Act upon the data

Explanation:
What are the results?

Experience:
What is
best?

Doing the right things

Doing the right things

DIKW

PAST
© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

FUTURE
14
Digital Marketing Analytics – Practical Applications
Mobile traffic report of a fashion website -> Singles out the mobile platform where the retailer should
launch their first ecommerce mobile app

Analytics of the iOS app will answer the What, Why & How questions for the
Android app
© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

15

15
Digital Marketing Analytics – Practical Applications
Ecommerce Traffic Report -> Singles out the source / medium that has the highest Per Visit Value;
Effort should be taken to increase the traffic from this source

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

16

16
Digital Marketing Analytics – Practical Applications
Location Report -> Suggests the locations where the brands can open their next retail outlet

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

17

17
A Snapshot of Career Options in Digital Marketing
Digital Marketing Roles

Titles

Setup and / or handle Digital Marketing practice in organizations; Accountable for P&L of the practice

GMs / Directors/ AVPs &VPs / CXX

Handle large enterprise clients with managing digital marketing spends around hundreds of crores

Account Directors / Sr. Account
Directors
Account Managers / Sr. Account
Managers / Client Managers
Client Partners (Digital Marketing)

Manage relationships with Digital Marketing clients

Brand representative who, in liasion with third party agenicies, ensure that the Digital Marketing
objectives are achieved
Brand representatives who ensure consistent and optimal messaging, promotions, pricing, and advertising Brand Managers (Digital Marketing)
of brand & its products / services
Develop & Execute scalable solutions across Digital Marketing landscape - SEO, Paid Ads, ORM etc.
Digital Marketing Managers
Develop, Oversee and execute the communication/marketing strategy in Social Media, which includes
Social Media Managers
advertising and promotions plans
Collect and analyze data on website visitors patterns, customer voice in digital media talking about brands, Marketing Researchers (Digital
product features, competition and other areas that inform marketing business decisions
Marketing)
Gain first hand knowledge in Digital Marketing techniques before taking great leaps

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

Analysts – Web / Social Media / SEO /
SEM / Digital Marketing

18
Great to gain exposure to these prominent Digital Marketing Tools
Search

• Moz
• Raven
Tools

Ad Campaigns

Social Media / ORM

Email Marketing

Web Analytics

• Kenshoo

• Radian6

• iContact

• Google Analytics

• IgnitionOne

• Brandwatch

• Pinpointe

• Adobe SiteCatalyst

• Adobe
AdLens

• Unmetric

• GetResponse

Few Digital Marketing Programs•&Sysomos
Certifications are available to gain Digital Marketing exposure:
 Advanced Online Advertising Program - Google India (through NIIT Imperia)
 Professional Diploma in Digital Marketing (NIIT Imperia)
 Certificate / PG Certificate Course in Digital Marketing (Certified by IAMAI)
 Advanced Program in Digital Marketing – IAMAI (through NIIT Imperia)
Certification for Digital Marketing Platforms
 Google Analytics, Google AdWords, Adobe Omniture, Adobe AdLens, Kenshoo

© PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED
October 2013

19
Thank You

PRADEEP GOVINDARAJU
ALL RIGHTS RESERVED
October 2013

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Digital Media Marketing - Fundamentals & Career Opportunities

  • 1. Digital Media PRADEEP GOVINDARAJU ALL RIGHTS RESERVED October 2013
  • 2. Digital Media: Building the Basics © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 2
  • 3. An Acceptable Definition Business dictionary defines Digital Media as: Digitized content (text, graphics, audio, imagery and video) that can be transmitted over internet or computer networks. © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 3
  • 4. Building Blocks of Digital Media People Store / Retrieve Process Publish / Read Protocols Engage / Respond Technology © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 IT Infrastructure – Servers, Networks etc. 4
  • 5. What’s in it for Brands & Corporates? Internet is an important influence on consumers interested in buying new products across most categories – Nielsen Global Survey © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 5
  • 6. What’s in it for Brands & Corporates? PEOPLE Significant share of the Global & Indian population had adopted Internet & Digital Media Digital goes Online World India Internet Users 2.4 Billion 137 Million Mobile Internet Users 2.1 Billion 79 Million 1 Billion 44 Million Smartphone Users Social Media Users World India Facebook 1.15 Billion 78 Million Twitter 500 Million 33 Million LinkedIn 238 Million 20 Million Instagram 130 Million 4 Million Pinterest 70 Million 5.5 Million Sources: Internet World Stats, Mobithinking, Medianama, Trak, Digital Insights, Business Today © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 6
  • 7. How People in Digital Media are relevant to Brands? Industry Leaders Employees Suppliers / Vendors Competitors Brand Fans / Followers Detractors We are connected to brands in more ways than we realize in Digital Media Customers Prospects © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 7
  • 8. Brands & Corporates Acknowledge the importance of Digital Media Corporates today invest Time, Money & Resources in multiple Digital Media Initiatives:  Digital Branding – Brand building & engagement in web; communication focused  Digital PR – Transforming static news into opportunities of online conversations  Digital Marketing – Attract target audience to the digital media assets © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 8
  • 9. Digital Marketing – Attract Target Audience to Digital Assets © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 9
  • 10. Digital Marketing Landscape STRATEGY Search Display Advertising Social Media Email Marketing Content Marketing Organic Contextual Targeting Monitoring Transactiona l Digital PR Paid Behavioral Targeting Marketing Direct Mails Blogging Re-Targeting Engagement ANALYTICS © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 10
  • 11. Digital Marketing is now Mainstream in India Indian Digital Media Spending (INR Crores) Spending by Top Digital Marketing Categories (INR Crores) Category FY 2010-11 FY 2011-12 FY 2012-13 30% 2,938 1,140 FY 2010-11 FY 2011-12 FY 2012-13 FY 2013-14 (Est.) 557 595 662 Social 1,750 850 NA 175 300 90 123 230 Video 54% 718 Display 2,260 493 Mobile 29% Search NA 88 150 Email NA 53 68 Industry is need of competent professionals to manage this massive spending Source for Digital Marketing Spending: IAMAI © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 11
  • 12. Digital Marketing Workforce In Need STRATEGY Crowded CHANNELS ANALYTICS Dearth  Digital Marketing spectrum is abuzz with Experts that has technical know-hows & operate across various channels  Digital Marketing needs Business Professionals to make it more relevant to Businesses   For instance, Marketing Managers are needed to Strategize, Sales Managers to device action plans, Business Analysts to extract insights from the abundance of Digital marketing data Analytics – a high potential, yet under sourced space of Digital Marketing © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 12
  • 13. Digital Marketing Analytics Analytics, when rightly done:  Shreds insights that can be implemented Online & Offline  Contributes to the business bottom-line – increase revenue  Proves the value of digital marketing existence of a brand Wise minds are needed to:  Convert Data into Information  Turn Information into Knowledge  Churn Knowledge into Wisdom © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 13 13
  • 14. DIKW Model for Digital Marketing Analytics D I K W Data Information Knowledge Wisdom Extraction: From multiple channels Action: Act upon the data Explanation: What are the results? Experience: What is best? Doing the right things Doing the right things DIKW PAST © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 FUTURE 14
  • 15. Digital Marketing Analytics – Practical Applications Mobile traffic report of a fashion website -> Singles out the mobile platform where the retailer should launch their first ecommerce mobile app Analytics of the iOS app will answer the What, Why & How questions for the Android app © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 15 15
  • 16. Digital Marketing Analytics – Practical Applications Ecommerce Traffic Report -> Singles out the source / medium that has the highest Per Visit Value; Effort should be taken to increase the traffic from this source © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 16 16
  • 17. Digital Marketing Analytics – Practical Applications Location Report -> Suggests the locations where the brands can open their next retail outlet © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 17 17
  • 18. A Snapshot of Career Options in Digital Marketing Digital Marketing Roles Titles Setup and / or handle Digital Marketing practice in organizations; Accountable for P&L of the practice GMs / Directors/ AVPs &VPs / CXX Handle large enterprise clients with managing digital marketing spends around hundreds of crores Account Directors / Sr. Account Directors Account Managers / Sr. Account Managers / Client Managers Client Partners (Digital Marketing) Manage relationships with Digital Marketing clients Brand representative who, in liasion with third party agenicies, ensure that the Digital Marketing objectives are achieved Brand representatives who ensure consistent and optimal messaging, promotions, pricing, and advertising Brand Managers (Digital Marketing) of brand & its products / services Develop & Execute scalable solutions across Digital Marketing landscape - SEO, Paid Ads, ORM etc. Digital Marketing Managers Develop, Oversee and execute the communication/marketing strategy in Social Media, which includes Social Media Managers advertising and promotions plans Collect and analyze data on website visitors patterns, customer voice in digital media talking about brands, Marketing Researchers (Digital product features, competition and other areas that inform marketing business decisions Marketing) Gain first hand knowledge in Digital Marketing techniques before taking great leaps © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 Analysts – Web / Social Media / SEO / SEM / Digital Marketing 18
  • 19. Great to gain exposure to these prominent Digital Marketing Tools Search • Moz • Raven Tools Ad Campaigns Social Media / ORM Email Marketing Web Analytics • Kenshoo • Radian6 • iContact • Google Analytics • IgnitionOne • Brandwatch • Pinpointe • Adobe SiteCatalyst • Adobe AdLens • Unmetric • GetResponse Few Digital Marketing Programs•&Sysomos Certifications are available to gain Digital Marketing exposure:  Advanced Online Advertising Program - Google India (through NIIT Imperia)  Professional Diploma in Digital Marketing (NIIT Imperia)  Certificate / PG Certificate Course in Digital Marketing (Certified by IAMAI)  Advanced Program in Digital Marketing – IAMAI (through NIIT Imperia) Certification for Digital Marketing Platforms  Google Analytics, Google AdWords, Adobe Omniture, Adobe AdLens, Kenshoo © PRADEEP GOVINDARAJU; ALL RIGHTS RESERVED October 2013 19
  • 20. Thank You PRADEEP GOVINDARAJU ALL RIGHTS RESERVED October 2013