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SGUS Social Media Marketing Training
Module 5: Social Media Monitoring, Metrics & Analytics | 7 June 2021
Group 5 | Leong Lai Meng | Dyan Loh Kah Wai | Sharon Chan Lai Kuen
DIGITAL MARKETING PLAN
Affordable Living
Lifestyle Furnishing
THE
LIVING SPACE
1. Our Story
2. Products and Services
3. Unique Value Proposition
4. Marketing Objectives
5. Persona
6. Customer Journey
7. Keyword Research & Analysis
8. Website - 4 Pages
9. Landing Page
10. Google Analytics
CONTENTS
START
OUR STORY
The Living Space is a furniture and furnishings lifestyle brand
established in 2021 by three animal-loving friends who have common
interests in design aesthetics, home decor and sustainable living.
We offer pet-friendly, eco-conscious home living products with clean
cut modern designs for the young and young-at-heart consumers.
We reach our discerning consumers through digital platforms, thus
eliminating the need for permanent retail stores.
Our primary market is in Singapore but we aspire to grow into a well-
recognised home living brand for the South East Asia markets.
● Living Furniture
● Dining Furniture
● Bedroom Furniture
● Kitchen Furniture
● Kitchen Wares
● Lifestyle Decoration Accessories
● Interior Design Consultation
Products and Services
UNIQUE
VALUE
PROPOSITION
The Living Space is the ECO & Pet-
friendly lifestyle for you.
SOCIAL MEDIA
MARKETING
OBJECTIVES
BRAND AWARENESS LEAD GENERATION
● Increase in 50% of content
exposures in terms of likes, click
through rates (CTR) & post sharing
in 6 months duration.
● Increase FB/IG followers to 5K in 3
months duration.
● Work with at least 3 influencers for
further exposures on their social
platforms within 6 months.
● Generate 40% growth community
on the brand’s digital touchpoint
presence. (eg: Website traffic/E-
newsletters subscription)
● Increase in 30% of product enquiries
per month.
● Achieve 40% redirection per month to
website from FB/IG posts.
SOCIAL MEDIA MARKETING
OBJECTIVES
USER PERSONA
CUSTOMER JOURNEY
● Our User Persona - Janice - is currently at the
Awareness stage of Customer Journey.
● Our challenge is to bring up Brand Awareness of
our new brand and eventually move Janice to
Interest, Desire and Action.
● At the Awareness stage, we plan to drive home our
UVP of Pet-friendly and Eco-conscious furniture to
make our brand stand out from the competition.
● This will be done in following ways:
○ Website design should emphasize our UVP
○ Frequent FB/IG posts to explain our UVP
○ Work with influencers to produce FB Live/IG
Live videos on how they renovate their homes
with our products within our UVP theme.
KEYWORD
RESEARCH
&
ANALYSIS
KEYWORD RESEARCH & ANALYSIS
01 MULTI-FUNCTIONAL
Broad
Fat Head General Niche Long Tail
Ave Mthly
Searches Competition
Furniture Modular modular storage Modular storage for your home. 10 – 100 High
modular home office Modular home office layout for
work from home and home based
learning.
10 – 100 Low ✔
modular living room How to create a modular living
room?
10 – 100 High ✔
modular furniture for
small spaces
Modular furniture for small spaces
and tiny homes.
10 – 100 — ✔
modular furniture
company
We are a modular furniture
company.
10 – 100 — ✔
Source: Google Keyword Planner
KEYWORD RESEARCH & ANALYSIS
02 ECO-CONSCIOUS
Broad
Fat Head General Niche Long Tail
Ave Mthly
Searches Competition
Furniture Eco-
conscious
Sustainable how to buy sustainable furniture 10 - 100 High ✔
Recyclable furniture can furniture be recycled 10 - 100 High ✔
Recycled wood is wood recycled material 10 - 100 High
Toxic-free and flame
retardant free
toxic free furniture for the home 10 - 100 High ✔
Environmental friendly
furnitures
what is eco friendly wood furniture
made of
10 - 100 Low ✔
Source: Google Keyword Planner
KEYWORD RESEARCH & ANALYSIS
03 PET FRIENDLY
Broad Fat
Head
General Niche Long Tail Competition
Furniture Pet friendly
Pet friendly furniture
Dog Friendly
Cat Friendly
scratch proof 3 smart furniture treats for your pets. Low ✔
long lasting, low
maintenance
5 easy tips to maintain long lasting pet friendly
furniture.
High ✔
comfortable How to choose comfortable pet bed for my dog or cat? Low
odour free 3 amazing tips every single should know for choosing
odour free pet friendly furniture.
Low
durability Durability is the keyword when it comes to choosing a
pet friendly furniture piece for your house.
Low ✔
Source: Google Keyword Planner
Wordtracker.com
KEYWORD RESEARCH & ANALYSIS
04 BUDGET FRIENDLY
Broad
Fat Head General Niche Long Tail
Ave Mthly
Searches Competition
Furniture Budget furniture on a budget Looking for furniture on a budget. 10 – 100 Low
Budget furnishing apartment on a
budget
I am furnishing apartment on a
budget.
10 – 100 —
Offers furniture offers Furniture offers at up to X% off. 10 – 100 High ✔
Discount discount furniture online Grab limited time discount
furniture online.
10 – 100 — ✔
Best Deals best furniture deals Best furniture deals for sofas, arm
chairs, dining table sets, beds,
workstations, cabinets.
10 – 100 — ✔
Source: Google Keyword Planner
Website Page 01
URL: https://thelivingspace2021.wixsite.com/home/modular-furniture
Website Page 02
URL: https://thelivingspace2021.wixsite.com/home/eco-lifestyle
Website Page 03
URL: https://thelivingspace2021.wixsite.com/home/pet-friendly-tips
Website Page 04
URL: https://thelivingspace2021.wixsite.com/home/sale
LANDING PAGE 1
Purpose
● To promote awareness of our products through regular e-Newsletter
subscriptions.
● Contact List collection for special offers and promotions to encourage
conversions to The Living Space lifestyle brand.
● EDM is the quickest way to reach our target audience and by far the
most cost effective marketing channel.
Copywriting
Welcome!
We are The Living Space - a unique Singapore retailer of pet-friendly and eco-
conscious furniture designed for the young and young-at-heart consumers like
you.
We are happy to send you our monthly e-newsletter which will have loads of
tips, tricks and fresh ideas for home lovers looking to spruce up their homes.
You will also get the first dibs of our promotions ahead of the crowd.
Please fill up the form below and click Subscribe.
E-Newsletter subscription url
● http://eepurl.com/hzKQ-L
LANDING PAGE 2
Purpose
● To promote awareness of our products through regular e-Newsletter
subscriptions.
● Contact List collection for special offers and promotions to encourage
conversions to The Living Space lifestyle brand.
● EDM is the quickest way to reach our target audience and by far the
most cost effective marketing channel.
Copywriting
Welcome!
We are The Living Space - a unique SG retailer specialized in pet-friendly and
eco-conscious furniture designed for the hip and young-at-heart consumers like
you.
We are happy to send you our monthly E-newsletter which consists of home
styling tips as well as fresh DIY ideas for home lovers looking to add a touch of
uniqueness to their homes. You will also get the first dibs of our promotions
ahead of the crowd.
Please fill up the form below and click Subscribe.
E-Newsletter subscription url
● https://mailchi.mp/bdb1c8414fac/livingspace-2
ANALYTICS
GOOGLE ANALYTICS
GA code generated
GOOGLE ANALYTICS
Wix Website Dashboard
Click
here
GOOGLE ANALYTICS
Wix Website Dashboard
1. Click this button.
2. In the next open
box, type in the
following Property ID
1. Our Story Dyan Loh
2. Products and Services Dyan Loh
3. Unique Value Proposition Dyan Loh
4. Marketing Objectives Dyan Loh
5. User Persona Leong Lai Meng
6. Customer Journey Leong Lai Meng
7. Keyword Research & Analysis Leong Lai Meng / Sharon Chan / Dyan Loh
8. Website - 4 Pages Leong Lai Meng / Sharon Chan / Dyan Loh
9. Landing Page Sharon Chan / Dyan Loh
10. Google Analytics Sharon Chan
PRESENTERS
START
WWW.THELIVINGSPACE.COM
THANK YOU

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Digital Marketing Plan on monitoring metrics analytics Module 5

  • 1. SGUS Social Media Marketing Training Module 5: Social Media Monitoring, Metrics & Analytics | 7 June 2021 Group 5 | Leong Lai Meng | Dyan Loh Kah Wai | Sharon Chan Lai Kuen DIGITAL MARKETING PLAN
  • 3. 1. Our Story 2. Products and Services 3. Unique Value Proposition 4. Marketing Objectives 5. Persona 6. Customer Journey 7. Keyword Research & Analysis 8. Website - 4 Pages 9. Landing Page 10. Google Analytics CONTENTS START
  • 4. OUR STORY The Living Space is a furniture and furnishings lifestyle brand established in 2021 by three animal-loving friends who have common interests in design aesthetics, home decor and sustainable living. We offer pet-friendly, eco-conscious home living products with clean cut modern designs for the young and young-at-heart consumers. We reach our discerning consumers through digital platforms, thus eliminating the need for permanent retail stores. Our primary market is in Singapore but we aspire to grow into a well- recognised home living brand for the South East Asia markets.
  • 5. ● Living Furniture ● Dining Furniture ● Bedroom Furniture ● Kitchen Furniture ● Kitchen Wares ● Lifestyle Decoration Accessories ● Interior Design Consultation Products and Services
  • 6. UNIQUE VALUE PROPOSITION The Living Space is the ECO & Pet- friendly lifestyle for you.
  • 8. BRAND AWARENESS LEAD GENERATION ● Increase in 50% of content exposures in terms of likes, click through rates (CTR) & post sharing in 6 months duration. ● Increase FB/IG followers to 5K in 3 months duration. ● Work with at least 3 influencers for further exposures on their social platforms within 6 months. ● Generate 40% growth community on the brand’s digital touchpoint presence. (eg: Website traffic/E- newsletters subscription) ● Increase in 30% of product enquiries per month. ● Achieve 40% redirection per month to website from FB/IG posts. SOCIAL MEDIA MARKETING OBJECTIVES
  • 10. CUSTOMER JOURNEY ● Our User Persona - Janice - is currently at the Awareness stage of Customer Journey. ● Our challenge is to bring up Brand Awareness of our new brand and eventually move Janice to Interest, Desire and Action. ● At the Awareness stage, we plan to drive home our UVP of Pet-friendly and Eco-conscious furniture to make our brand stand out from the competition. ● This will be done in following ways: ○ Website design should emphasize our UVP ○ Frequent FB/IG posts to explain our UVP ○ Work with influencers to produce FB Live/IG Live videos on how they renovate their homes with our products within our UVP theme.
  • 12. KEYWORD RESEARCH & ANALYSIS 01 MULTI-FUNCTIONAL Broad Fat Head General Niche Long Tail Ave Mthly Searches Competition Furniture Modular modular storage Modular storage for your home. 10 – 100 High modular home office Modular home office layout for work from home and home based learning. 10 – 100 Low ✔ modular living room How to create a modular living room? 10 – 100 High ✔ modular furniture for small spaces Modular furniture for small spaces and tiny homes. 10 – 100 — ✔ modular furniture company We are a modular furniture company. 10 – 100 — ✔ Source: Google Keyword Planner
  • 13. KEYWORD RESEARCH & ANALYSIS 02 ECO-CONSCIOUS Broad Fat Head General Niche Long Tail Ave Mthly Searches Competition Furniture Eco- conscious Sustainable how to buy sustainable furniture 10 - 100 High ✔ Recyclable furniture can furniture be recycled 10 - 100 High ✔ Recycled wood is wood recycled material 10 - 100 High Toxic-free and flame retardant free toxic free furniture for the home 10 - 100 High ✔ Environmental friendly furnitures what is eco friendly wood furniture made of 10 - 100 Low ✔ Source: Google Keyword Planner
  • 14. KEYWORD RESEARCH & ANALYSIS 03 PET FRIENDLY Broad Fat Head General Niche Long Tail Competition Furniture Pet friendly Pet friendly furniture Dog Friendly Cat Friendly scratch proof 3 smart furniture treats for your pets. Low ✔ long lasting, low maintenance 5 easy tips to maintain long lasting pet friendly furniture. High ✔ comfortable How to choose comfortable pet bed for my dog or cat? Low odour free 3 amazing tips every single should know for choosing odour free pet friendly furniture. Low durability Durability is the keyword when it comes to choosing a pet friendly furniture piece for your house. Low ✔ Source: Google Keyword Planner Wordtracker.com
  • 15. KEYWORD RESEARCH & ANALYSIS 04 BUDGET FRIENDLY Broad Fat Head General Niche Long Tail Ave Mthly Searches Competition Furniture Budget furniture on a budget Looking for furniture on a budget. 10 – 100 Low Budget furnishing apartment on a budget I am furnishing apartment on a budget. 10 – 100 — Offers furniture offers Furniture offers at up to X% off. 10 – 100 High ✔ Discount discount furniture online Grab limited time discount furniture online. 10 – 100 — ✔ Best Deals best furniture deals Best furniture deals for sofas, arm chairs, dining table sets, beds, workstations, cabinets. 10 – 100 — ✔ Source: Google Keyword Planner
  • 16. Website Page 01 URL: https://thelivingspace2021.wixsite.com/home/modular-furniture
  • 17. Website Page 02 URL: https://thelivingspace2021.wixsite.com/home/eco-lifestyle
  • 18. Website Page 03 URL: https://thelivingspace2021.wixsite.com/home/pet-friendly-tips
  • 19. Website Page 04 URL: https://thelivingspace2021.wixsite.com/home/sale
  • 20. LANDING PAGE 1 Purpose ● To promote awareness of our products through regular e-Newsletter subscriptions. ● Contact List collection for special offers and promotions to encourage conversions to The Living Space lifestyle brand. ● EDM is the quickest way to reach our target audience and by far the most cost effective marketing channel. Copywriting Welcome! We are The Living Space - a unique Singapore retailer of pet-friendly and eco- conscious furniture designed for the young and young-at-heart consumers like you. We are happy to send you our monthly e-newsletter which will have loads of tips, tricks and fresh ideas for home lovers looking to spruce up their homes. You will also get the first dibs of our promotions ahead of the crowd. Please fill up the form below and click Subscribe. E-Newsletter subscription url ● http://eepurl.com/hzKQ-L
  • 21. LANDING PAGE 2 Purpose ● To promote awareness of our products through regular e-Newsletter subscriptions. ● Contact List collection for special offers and promotions to encourage conversions to The Living Space lifestyle brand. ● EDM is the quickest way to reach our target audience and by far the most cost effective marketing channel. Copywriting Welcome! We are The Living Space - a unique SG retailer specialized in pet-friendly and eco-conscious furniture designed for the hip and young-at-heart consumers like you. We are happy to send you our monthly E-newsletter which consists of home styling tips as well as fresh DIY ideas for home lovers looking to add a touch of uniqueness to their homes. You will also get the first dibs of our promotions ahead of the crowd. Please fill up the form below and click Subscribe. E-Newsletter subscription url ● https://mailchi.mp/bdb1c8414fac/livingspace-2
  • 24. GOOGLE ANALYTICS Wix Website Dashboard Click here
  • 25. GOOGLE ANALYTICS Wix Website Dashboard 1. Click this button. 2. In the next open box, type in the following Property ID
  • 26. 1. Our Story Dyan Loh 2. Products and Services Dyan Loh 3. Unique Value Proposition Dyan Loh 4. Marketing Objectives Dyan Loh 5. User Persona Leong Lai Meng 6. Customer Journey Leong Lai Meng 7. Keyword Research & Analysis Leong Lai Meng / Sharon Chan / Dyan Loh 8. Website - 4 Pages Leong Lai Meng / Sharon Chan / Dyan Loh 9. Landing Page Sharon Chan / Dyan Loh 10. Google Analytics Sharon Chan PRESENTERS START