Karen McHugh's presentation on some of the critical digital marketing elements of your website. Through running numerous website audits Karen found the key digital marketing considerations that can often be overlooked. Including some great stats about what consumers are looking for, how important first impressions are and the importance of setting goals for your website redesign or redevelopment.
Slides Joni Hoadley recently used in his discussion w/ mentees of The Product Mentor.
Synopsis: Every good product manager should listen to the voice of their customers. The key is using the right data to inform and influence your product decisions.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
How to utilize technology as a financial advisor is explained. An established web presence, mobile responsive websites, social media and call to actions are come described.
Slides Joni Hoadley recently used in his discussion w/ mentees of The Product Mentor.
Synopsis: Every good product manager should listen to the voice of their customers. The key is using the right data to inform and influence your product decisions.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
How to utilize technology as a financial advisor is explained. An established web presence, mobile responsive websites, social media and call to actions are come described.
User testing is a fantastic method to discover problems. But why is it such a great user research method? How to make sure you recruit the right participants? How to write the right questions and tasks for your usability test? And what is your job as a moderator? This slide deck answers all your questions on usability testing!
Drew Shope of Thrive Social Media explains why your web 1.0 site sucks and why blog-based sites are like, totally the coolest. And if all the Cool Kids are doing it, why aren't you? You want to be cool, don't you?
How to make sure your new website won't be a failure? - Digital Elite Camp 2016AGConsult
Most redesigns of websites fail: less leads, less sales, lower conversions. Why do these website redesign projects fail? And how to avoid these mistakes? In this presentation I gave at Digital Elite Camp from ConversionXL I give the methodology we follow to make sure redesign projects will be a success!
Usability: whats the use? Presented by We are Sigma and PRWDNexer Digital
For websites, good usability is a matter of survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. For intranets and applications the question is one of productivity. In many organisations employees waste inordinate amounts of time searching for and assimilating the information they need to do their jobs. This lost time has a real, tangible value so ROI for designing internal systems with User Experience in mind, and spending some time testing and improving the usability of the system, is pretty compelling.
As people with a strong User Experience focus we don’t need to be convinced of the value of good usability, but for many companies who are thinking of revamping their site, intranet or portal it isn’t quite so clear cut.
Presented by Chris Bush, www.wearesigma.com and
Paul Rouke, www.prwd.co.uk
Interact15 | 15 Ways to Make Your Website Stickier in 2015Lessing-Flynn
"Stickier" today is meant to encompass all kinds of engagement, but also tangible metrics like time on site, click-throughs, and measurable events or actions that indicate your site is working hard for you. Here are 15 ways you can make that happen:
1. Quizzes & Calculators
2. Make Suggestions
3. Add Infinite Scroll
4. Social on Steroids
5. Responsive Web Design
6. Performance
7. Use What You Know
8. Find Your Catnip!
9. User-Created Experiences
10. Translation
11. Visual Storytelling
12. Make Exploration Exciting
13. Be Accessible
14. Live Chat
15. Power to the User
Today, everything posted about your business online has the potential to make a big impact on the consumer’s decision whether or not to do business with you. That’s because the Web is a vital resource consumers turn to when researching a purchase. So, what do people see when they research your business online? The answer might surprise you. Even some of the best businesses find that consumers aren’t afraid to express frustrations online. In fact, a recent study showed that almost half of Internet users feel they can be “brutally honest” online, and over a quarter of social media users are likely to “share dissatisfaction with a company, brand or product via social media” (Source: Harris Interactive).
· Choose and Respond to 3 posts listed below.Make sure to advance .docxLynellBull52
· Choose and Respond to 3 posts listed below.Make sure to advance the conversation (add something new); provide a real-world application and experiential examples;
· Conceptually discuss your key [most significant] learning insight or take-away from the selected forum topic comments.
· Responses should be a minimum of 150-250 words, supported by at least one reference outside of the textbook (use academic journals), either supporting or refuting the position of the author of the forum topic response or peer response.
Topic #1
Week #6 Prompt:How might a company's internet presence improve information problems? Can a company’s internet presence worsen information problems? Give an example of a company that has an internet presence. Does the company’s presence on the internet improve information, or is the information made worse? Explain.
How might a company's Internet presence improve information problems?
A company’s presence on the Internet can improve their information problems by utilizing their Internet presence to increase their market knowledge (Keat, Young, & Erfle, 2013). The issue many companies have is that economic optimization works under the assumption that tastes and preferences remain constant but with the utilization of their internet presence they can keep up to date on the changing trends within the market place negating their competitors ability to make decisions with “better” market information or asymmetric information along with a pulse on market signaling (Keat, Young, & Erfle, 2013).
Can a company’s Internet presence worsen information problems?
A company’s internet presence can sometimes worsen their information problems by allowing competitors to poach market information gathering techniques from their internet presence and utilizing them to increase or improve their own presence (Schiff, 2013). Furthermore, a company’s Internet presence especially in the form of social media can create a “tsunami bandwagon effect” if not monitored and strategically controlled in regards to their public image (Schiff, 2013). This can create an effect where market information gathering strategies are heavily influenced by a negative public perception without an objective experience of the product or service (Schiff, 2013).
Give an example of a company that has an Internet presence. Does the company’s presence on the Internet improve information, or is the information made worse? Explain.
The company I decided to use was one from personal experience. Mt. Hood in Oregon is an exceptionally beautiful area with many ski camps and resorts. I ended finding one of the roads and gave it a try. I had a good personal experience with it without having scouted them online. When I did finally look into them to recommend them to someone, their Internet presence was horrendous. Their website is archaic and problematic to register with and collect emails with for newsletters and special offers affecting their ability to gather informatio.
Slides from the usability seminar delivered by Paul Rouke, Head of Usability at PRWD, and Chris Bush, UX Consultant at Sigma, looking at usability and user experience for web and mobile
Capture ROI Success in B2B Digital MarketingWinnie Ng
Is social media or digital marketing just influential and nice to
have for branding purpose? Unlike B-to-C campaign, is the ROI
hardly co-relate directly to sales impact? This
presentation is going to reveal how to effectively set the KPI for digital marketing and measure the digital marketing benefit to business, capture ROI and success.
Learn the essentials to getting your business online. Website Planning includes information on choosing your domain name, choosing a hosting company, tips and tricks for usability, design and measuring success.
Mobile websites - The Hidden Mobile Website Sales Opportunities RevealedAndrew Edwards
www.andrewredwards.com
How would your business benefit from increasing your website leads & sales, without any extra traffic?
This powerful & revealing PPT will show you the realistic and achievable opportunity to increase your revenue from providing a great user experience from a dedicated smartphone website.
Learn about the opportunity from
1) Mobile advertising
2) Mobile apps
3) Many revealing statistics about the opportunity to grow your website buyers
4) The top 10 mobile website best practices
A one off investment that can give you an ongoing return on investment.
http://andrewredwards.com/mobile-sites/
User testing is a fantastic method to discover problems. But why is it such a great user research method? How to make sure you recruit the right participants? How to write the right questions and tasks for your usability test? And what is your job as a moderator? This slide deck answers all your questions on usability testing!
Drew Shope of Thrive Social Media explains why your web 1.0 site sucks and why blog-based sites are like, totally the coolest. And if all the Cool Kids are doing it, why aren't you? You want to be cool, don't you?
How to make sure your new website won't be a failure? - Digital Elite Camp 2016AGConsult
Most redesigns of websites fail: less leads, less sales, lower conversions. Why do these website redesign projects fail? And how to avoid these mistakes? In this presentation I gave at Digital Elite Camp from ConversionXL I give the methodology we follow to make sure redesign projects will be a success!
Usability: whats the use? Presented by We are Sigma and PRWDNexer Digital
For websites, good usability is a matter of survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. For intranets and applications the question is one of productivity. In many organisations employees waste inordinate amounts of time searching for and assimilating the information they need to do their jobs. This lost time has a real, tangible value so ROI for designing internal systems with User Experience in mind, and spending some time testing and improving the usability of the system, is pretty compelling.
As people with a strong User Experience focus we don’t need to be convinced of the value of good usability, but for many companies who are thinking of revamping their site, intranet or portal it isn’t quite so clear cut.
Presented by Chris Bush, www.wearesigma.com and
Paul Rouke, www.prwd.co.uk
Interact15 | 15 Ways to Make Your Website Stickier in 2015Lessing-Flynn
"Stickier" today is meant to encompass all kinds of engagement, but also tangible metrics like time on site, click-throughs, and measurable events or actions that indicate your site is working hard for you. Here are 15 ways you can make that happen:
1. Quizzes & Calculators
2. Make Suggestions
3. Add Infinite Scroll
4. Social on Steroids
5. Responsive Web Design
6. Performance
7. Use What You Know
8. Find Your Catnip!
9. User-Created Experiences
10. Translation
11. Visual Storytelling
12. Make Exploration Exciting
13. Be Accessible
14. Live Chat
15. Power to the User
Today, everything posted about your business online has the potential to make a big impact on the consumer’s decision whether or not to do business with you. That’s because the Web is a vital resource consumers turn to when researching a purchase. So, what do people see when they research your business online? The answer might surprise you. Even some of the best businesses find that consumers aren’t afraid to express frustrations online. In fact, a recent study showed that almost half of Internet users feel they can be “brutally honest” online, and over a quarter of social media users are likely to “share dissatisfaction with a company, brand or product via social media” (Source: Harris Interactive).
· Choose and Respond to 3 posts listed below.Make sure to advance .docxLynellBull52
· Choose and Respond to 3 posts listed below.Make sure to advance the conversation (add something new); provide a real-world application and experiential examples;
· Conceptually discuss your key [most significant] learning insight or take-away from the selected forum topic comments.
· Responses should be a minimum of 150-250 words, supported by at least one reference outside of the textbook (use academic journals), either supporting or refuting the position of the author of the forum topic response or peer response.
Topic #1
Week #6 Prompt:How might a company's internet presence improve information problems? Can a company’s internet presence worsen information problems? Give an example of a company that has an internet presence. Does the company’s presence on the internet improve information, or is the information made worse? Explain.
How might a company's Internet presence improve information problems?
A company’s presence on the Internet can improve their information problems by utilizing their Internet presence to increase their market knowledge (Keat, Young, & Erfle, 2013). The issue many companies have is that economic optimization works under the assumption that tastes and preferences remain constant but with the utilization of their internet presence they can keep up to date on the changing trends within the market place negating their competitors ability to make decisions with “better” market information or asymmetric information along with a pulse on market signaling (Keat, Young, & Erfle, 2013).
Can a company’s Internet presence worsen information problems?
A company’s internet presence can sometimes worsen their information problems by allowing competitors to poach market information gathering techniques from their internet presence and utilizing them to increase or improve their own presence (Schiff, 2013). Furthermore, a company’s Internet presence especially in the form of social media can create a “tsunami bandwagon effect” if not monitored and strategically controlled in regards to their public image (Schiff, 2013). This can create an effect where market information gathering strategies are heavily influenced by a negative public perception without an objective experience of the product or service (Schiff, 2013).
Give an example of a company that has an Internet presence. Does the company’s presence on the Internet improve information, or is the information made worse? Explain.
The company I decided to use was one from personal experience. Mt. Hood in Oregon is an exceptionally beautiful area with many ski camps and resorts. I ended finding one of the roads and gave it a try. I had a good personal experience with it without having scouted them online. When I did finally look into them to recommend them to someone, their Internet presence was horrendous. Their website is archaic and problematic to register with and collect emails with for newsletters and special offers affecting their ability to gather informatio.
Slides from the usability seminar delivered by Paul Rouke, Head of Usability at PRWD, and Chris Bush, UX Consultant at Sigma, looking at usability and user experience for web and mobile
Capture ROI Success in B2B Digital MarketingWinnie Ng
Is social media or digital marketing just influential and nice to
have for branding purpose? Unlike B-to-C campaign, is the ROI
hardly co-relate directly to sales impact? This
presentation is going to reveal how to effectively set the KPI for digital marketing and measure the digital marketing benefit to business, capture ROI and success.
Learn the essentials to getting your business online. Website Planning includes information on choosing your domain name, choosing a hosting company, tips and tricks for usability, design and measuring success.
Mobile websites - The Hidden Mobile Website Sales Opportunities RevealedAndrew Edwards
www.andrewredwards.com
How would your business benefit from increasing your website leads & sales, without any extra traffic?
This powerful & revealing PPT will show you the realistic and achievable opportunity to increase your revenue from providing a great user experience from a dedicated smartphone website.
Learn about the opportunity from
1) Mobile advertising
2) Mobile apps
3) Many revealing statistics about the opportunity to grow your website buyers
4) The top 10 mobile website best practices
A one off investment that can give you an ongoing return on investment.
http://andrewredwards.com/mobile-sites/
IAB rising stars ad units vs standard ad units - webinar - Feb 2012Romain Fonnier
Rising Stars ad units tap into the breadth of cutting-edge technology available today, providing new tools that resonate with consumers and serve as powerful vehicles for advertisers. The creative agencies, brand marketers, publishers and other media experts who have contributed to the development of and tremendous surge in the adoption of the IAB Rising Stars have kick-started the next generation of interactive advertising
Similar to Digital Marketing Elements of your Website (20)
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
17. User Opinion Tools
5 Second Tests
Can people recall the company or product name?
Do they find your site trustworthy?
Do they have a positive first impression of the page?
18. User Opinion Tools
Click Tests
Set a task for users to complete e.g. :
Where would you click to register?
Where would you click to download our report?
19. User Opinion Tools
Navigation Tests
Set a task for users to complete e.g. :
Find the case study page
Download our “Social Media Marketing Trends 2016” Report
65. A/B Testing Tool
Set up with Google Tag Manager
Integrated with Google Analytics via Behaviour -> Experiments
Split test without a Developer
Visual Editor
What type of information Irish Consumers look for when visiting a local businesses website?
The frequency of website issues Irish users come across.
Nearly 40% of users either sometimes or often come across website issues.
7 seconds to make a judgement on first meeting you?
- appearance, body language or if you remind them of someone etc.
People judge your website.
- If it isn’t branded in an attractive way or its user experience is confusing, or use stock photos
first impressions are design-related.
even the best content is powerless in poor design.
or the sake of being there? Just because your competitors are there? This will burn valuable time and resources. Answer the question of ‘why’ your business is on social and what you would like to accomplish
ask the question of how. This can be specific social channels, paid advertising budget, video or image creation, partnering with influencers. This is your specific tactics to succeeding.
Key Metrics and Goals that you would like to accomplish broken down into weeks, months, and the year. Breaking it down like this will allow you to focus on day-to-day activities while also keeping the big picture in mind.
So…hands up who has a social media strategy? then keep you're hand up if you're confident that your social media activity contributes to the success of your organisation / adds real value
Goals don’t translate to business success
More Traffic = more leads?
More pageviews = good?
There are many methods out there for Goal Creation I like to use the S.M.A.R.T method
Specific –quantifiable business objectives
Measurable – How will you know it is accomplished?
Achievable–realistically accomplished?
Relevant – Does this match your business’s objectives?
Time-bound – What deadline will you set?
Key element 3
often overlooked or left last minute.
relaunch can damage search visibility and cause a loss in organic traffic to your website if pre-emptive steps are not taken from the very start of the redesign process.
Where do Irish consumers look for local business online?
avoid losing organic search engine rankings when launching a redesigned website.
help to develop authority for your pages in search – high domain authority.
if your URLs changing as part of a website redesign inbound links will need to be updated too
tools online to help you to identify inbound links to your site MOZ Open Site Explorer
feed search engines data on the pages of a site they want crawled
hierarchy of site content.
created easily and should be uploaded and submitted to Search Engines e.g. Google, Bing, Yahoo etc. when a site is initially launched and also when a site is redesigned.
Element 4 -
Most businesses use some form of analytics to help guide decision-making and keep track of things.
Fail to align analytics
Most common
Standard pageviews, time on page
GTM option to track much more
Most common
Standard pageviews, time on page
GTM option to track much more
Most common
Standard pageviews, time on page
GTM option to track much more
Scroll tracking and much more
Element 5
clients thrive to Optimise their conversions
A conversion = takes an action that you want them to take.
Signing up for a newsletter, creating an account, making a purchase, downloading a report or app etc.
Entryway -first impressions.
landing page - directing visitors from marketing to a specially-designed landing page that steers them in exactly the direction you want them to take.
Simple
A Clear Call to Action is Vital
These days, the most successful data driven companies create actionable data through the use of A/B testing.A/B = variations of a landing page, a headline, call-to-action or form etc
And finally continually test and optimise as there is always room to improve