DIGITAL MARKETING & ECOMMERCE
PRESENTED BY:
Syed Mohsin Raja
MBA, MMC, ACDSM (LSB)
Digital Media Educator/Consultant
ToT PROGRAM ON CONSULTANCY ON ENTREPRENEURSHIP DEVELOPMENT.
Organised By:
INDIAN INSTITUTE OF ENTREPRENEURSHIP, Laalmati, Guwahati, Assam
THE MANGO TREE
• What is Digital Marketing?
• Roles of Marketing,
• Traditional Vs. Digital Marketing,
• Strategies in Digital Marketing,
• eCommerce.
SESSION OBJECTIVES
DIGITAL MEDIA
Digital media means any media that are
encoded in machine-readable formats.
Digital media can be created, viewed,
distributed, modified, Listened, and
preserved on a digital electronics device.
ACCEPTANCE OF DIGITAL MEDIA
Technology Acceptance Model: Fred Davis, 89’
DIGITAL MARKETING
Marketing done through Digital Media channels.
Digital Media is “Any media that can be
produced, reproduced, stored, shared on and
using a digital device.”
Digital media can be either ONLINE or OFFLINE.
DIGITAL MARKETING
When MARKETING is done through the digital resources…
WHY DIGITAL/ONLINE MARKETING
1. Saves Time & Effort,
2. Economical,
3. Flexibility,
4. Instant feedback,
5. Impactful,
6. Reach & Targeting,
7. Real-time Analysis.
KEY COMPONENTS
1. Web Design,
2. SEO/SEM,
3. Display Ads/PPC,
4. Social Media Marketing,
5. Email Marketing,
6. Content Marketing,
7. Affiliate Marketing,
8. Analytics.
9. Chatbot
USE OF HASHTAG
USE OF HASHTAG
USE OF HASHTAG
SEO & SEM
- Search Engine Optimization
- Search Engine Marketing.
Advertising is a marketing communication that employs an openly sponsored, non-
personal message to promote or sell a product, service or idea.
Facebook Ads
i) Facebook Catalogue
ii) Facebook Shop
ADVERTISEMENT
SMM TOOLS
SMM Tools
PPC ADS
AUDIENCE TARGETING
EMAIL MARKETING
AFFILIATE MARKETING
CHATBOTS
TWITTER USAGE
LOCATION MARKETING
INTERNET IN INDIA
1st 10 Crore = A Decade
2nd 10 Crore = 3 years
Current Internet Users in India = 68 crore
INTERNET USAGE IN NE
NE – STATES Computers (%) Internet (%)
Arunachal 8.2 2
Assam 9.3 1.7
Manipur 9 2.1
Meghalaya 7.6 1.5
Mizoram 15.2 2.5
Nagaland 8.9 1.7
Sikkim 11.5 3.3
Tripura 7.2 1
Data Source: Census 2011
INTERNET INDIA
Data Source: Census 2011
DIGITAL MARKETING USAGE
eCommerce
Ecommerce, also known as electronic
commerce or internet commerce, refers to the
buying and selling of goods or services using
the internet, and the transfer of money and
data to execute these transactions.
What is eCommerce?
eCommerce
MOST VISITED SITES
The eCommerce Process
• Convenience,
• Location independence,
• Formation,
• Cost of set-up,
• Operating cost,
• No middleman,
• Communication & Response,
• No hierarchy,
• Length of business cycle,
• Global set-up.
Why eCommerce?
Types of eCommerce
1. Business to Business (B2B),
2. Business to Consumer (B2C),
3. Consumer to Consumer (C2C),
4. Consumer to Business (C2B),
5. Business to Govt., (B2G),
6. Consumer to Govt., (C2G)
What type is this?
YOUR OWN ECOMMERCE
eCOMMERCE (Wholesale)
7 BASIC THINGS FOR ECOM
ENRICHe
1. Energy & Willpower,
2. Niche Selection & Product,
3. Registration (Legal & eComm Platform),
4. Image & Listing,
5. Customer segmenation and Product Placement,
6. Hone the trade,
7. EARN.
6 TECH & COMM THINGS YOU NEED
1. Content Creation,
2. Design,
3. Development,
4. Digital Marketing,
5. Social Proofing,
6. DATA ANALYSIS.
● Sales/Revenue
● Profit & Loss
● Customer Details
● Inventory Details
● Profit per Sales
You Need To Watch For
In layman language –
Storage, sorting and dispatch of
products.
INVENTORY MANAGEMENT
A REAL-LIFE ECOMMERCE SUCCESS STORY
DIGITAL MARKETING STRATEGY
DO YOU SEE YOURSELF?
ThankYou
Syed Mohsin Raja
94354-88999
@SyedMRaza on Twitter

Digital marketing & eCommerce in 2021