Digital Futures - Trends in Technology and Work with Young People

Digital Futures: Working in a Connected World

Digital Futures & Work With Young People

Exploring trends in technology, policy and practice

of a workshop
tio n forms part ds that might
T his presenta en
echnology tr oung people
ht
ste pping throug working wit
hy
es at
imp act on servic op resources
th e full worksh tag/futures
in 2011. Find mdavies.org.uk/
i
http://www.t

York - January 11th 2011
tim@practicalparticipation.co.uk


Who are we working with?
Search

ur cut-out-and-
You can use yo
keep work sheet to put Name
e
im agined profil
together an r
for a youn g person you Name is aged Age
and lives in Town

h*.
services mig
ht work wit

School/college:
Draw in a profile
photo
Favourite subjects:
Add to you
r profile -
to think ab and use it
o
technology ut how different
trends imp
your pract act upon
ice and the
pe
Games ople y young
Music Books Movies TV
ou work w
ith...

*Designers call this a ‘persona’ exercise
Barnardoʼs Conference - York - January 11th 2011
10 of your friends are on tim@practicalparticipation.co.uk


...trends in technology and policy



Going mobile
Advertising
Access Facebook on your
Blackberry or iPhone

Everything is Internet connected



Going mobile
Advertising
Access Facebook on your
Blackberry or iPhone

Everything is Internet connected

on
ll ion mobiles
ith over 5 bi o
W
he Internet is n
the planet - t ed
thing access
longer some en
ard and scre
with a keybo ..
sittin g on a desk.


Device identiﬁcation quiz...




ou
f these can y
How many o fy?
identi




The iPad
Expensive, but there are also cheap
imitations on the market from £100



Phones
iPhone, Android, Blackberry - there
are
many different mobile platforms.

From new, to second hand,
smartphones
are increasingly accessible to young
people.




Nintendo DS
Gaming device - but with a web
browser in too...




The one th
in
devices hav g they all these
e in comm
all connect on? They
to the Inte
mobile net rnet - by
works or W
they are in iFi. And
creasingly i
people’s po n young
ckets...



b oundary
Mobile blurs the digital and
re between s.
even mo sical world
phy



Look for a ‘QR Code Re
ader’
application for your pho
ne -
and use it to take a pictu
re of
this code.



The world is becoming
hyperlinked...



The age of apps
Small, focussed, connected
Talking of loading Apps on your
phone - have you noticed how
just about everyone has an
‘App Store’ now?



The age of apps
Small, focussed, connected



As I was putting together this
presentation last night I
noticed a Tweet about this
report..

http://joanganzcooneycenter.org/Reports-27.html

is a
It re-enforced the perception that there
ceive
paradigm shift going on in how people re
content. A switch from thinking just about
too.
w ebsites - to thinking about apps

http://joanganzcooneycenter.org/Reports-27.html


The top apps (not just for
young people) seem to be
games.



?
The top apps (not just for
young people) seem to be
games.

What apps are the young
people you work with using?

But there are other spaces
where apps are gaining traction.



Location, location, location
Mobile + Apps = Location Based Services



Location, location, location
Mobile + Apps = Location Based Services

This screenshow shows
‘FourSquare’ - a tool that
allows users to ‘check in’ to
venues - using the location
features of their phone to let
friends know where they are.



into
Location features are being built
s. For
m obile phones and social network
k-
exam ple, Facebook Places allows chec
s
ins. See http://www.facebook.com/place



http://goo.gl/GpUW7



There’s not a lot of guidance on lo
cation based
services in the youth sector yet.

http://goo.gl/GpUW7



This draft pa per tries to look at how location based
positive
services could be useful for promoting
- with
activiti es - with the need to balance the risks
g
potent ial beneﬁts and the need to equip youn
people w ith skills to understand location based
services they may encounter

http://goo.gl/GpUW7



Digital public services
Cheaper, quicker, faster, better?

*Not real ﬁgures - though similar numbers have been presented at digital-focussed conferences. Search/ask on IDEA Communities of Practice for up-to-date data.



That’s a photo of Martha Lane Fox
-
founder of LastMinute.com - but no
w
driving forward digital strategy in
the
Cabinet Ofﬁce.



ing
Visions of technology driv
efﬁciencies play a big implicit or explicit
r cuts
role in thinking about public secto

Cost of handling enquiries *
£5.00
£3.75
£2.50
£1.25
£0
Medium
Telephone Online



We know it’s
not that simp
do need a mo le - but we
del for thinki
different way ng about the
s digital chann
used in delive els can be
ring public se
rvices.



Person
to
person



Person Person
to to
person professional



Person Person Professional
to to to
person professional professional



There are online
communities where people
can access peer support
directly.

to to to



NetMums

There are online
directly.

to to to



NetMums

The Site

There are online
directly.

to to to



NetMums

The Site

Student Room

to to to



NetMums

The Site

Student Room Digital channels can
be used
to provide services.
Including out-of-hours or
across large areas.

to to to



Anonymous Chat

NetMums

The Site

Student Room Digital channels can
be used
to provide services.
Including out-of-hours or
across large areas.

to to to



Anonymous Chat

NetMums

The Site

Student Room
YoungCarers.net

to to to



Anonymous Chat

NetMums

The Site

Student Room
YoungCarers.net Internal social networks,
data portals and a range of
new ‘consumer’ tools can
help organisations
collaborate internally.
to to to



Internal Networks
Anonymous Chat

NetMums

The Site

Student Room
YoungCarers.net Internal social networks,
data portals and a range of
new ‘consumer’ tools can
help organisations
collaborate internally.
to to to



Internal Networks
Anonymous Chat

NetMums

The Site
Data Sharing
Student Room Systems
YoungCarers.net

to to to



Internal Networks
Anonymous Chat

NetMums
blic
Different models of digital pu
and
serv ice need different approaches,
different critical responses...

The Site
Data Sharing
YoungCarers.net

to to to



Internal Networks
Anonymous Chat

NetMums
blic
and

The Site
Data Sharing
YoungCarers.net

Signposting

to to to



Internal Networks
Anonymous Chat

NetMums
blic
and

The Site
Data Sharing
YoungCarers.net

Signposting Service provision

to to to



Internal Networks
Anonymous Chat

NetMums
blic
and

The Site
Data Sharing
YoungCarers.net
Knowledge
Signposting Service provision management
& collaboration
to to to



Open Data
Transparency, accountability, engagement
Advertising

Find out how your council is
performing through open data.

Visit www.data.gov.uk for
more information.

Be an 'armchair auditor'.



Open Data
Transparency, accountability, engagement
Advertising


more information.


e
That’s Tim Ber ners-Lee, inventor of th
WWW. More re cently he’s been telling
and
people to stop hugging their data -
sh
working w ith governments to publi
data openly online.



All sorts of da
ta. Performanc
Location of se e data.
rvices. Spendin
loads more. C g data. And
entral governm
mandating tha ent is
t some data m
published - an ust be
d encouraging
publish other services to
datasets.



hould all be for
orities s his year -
L ocal auth ing data t .
ng spend pend over £500
publishi tem of s
every i



Once data is
visualised an available - it
d explored i can be
- and the ava n different w
ilability of la ays
open data is rge sets of
stimulating a
driven journ ction on dat
alism; data a a-
visualisation nalysis; data
and data-bas
campaigning ed
.



Once data is
visualised an available - it
d explored i can be
- and the ava n different w
ilability of la ays
open data is rge sets of
stimulating a
driven journ ction on dat
alism; data a a-
visualisation nalysis; data
and data-bas
campaigning ed
.

- it
This is Schoolosc ope.com by the way
boils some stacks o f school performance
d isplay - helping people
metrics into a simple
to choose schools.



And this is a data visualisation built in
an
afternoon at ‘Oxford Open Data Day
’-
where local civic-minded developers
got
together to explore public data.



Armchair auditors?



as part of ‘transparency
Government are ta lking about open data es -
rvice s are delivered chang
and accoun tability’. As the way se sm and funding based
on
locali
with more com missioning, increased pen data becomes an
ith o
evidence and o utcomes - working w n.
importa nt part of participatio

Armchair auditors?



as part of ‘transparency
Government are ta lking about open data es -
rvice s are delivered chang
and accoun tability’. As the way se sm and funding based
on
locali
with more com missioning, increased pen data becomes an
ith o
evidence and o utcomes - working w n.
importa nt part of participatio

But is ther
e space (an
people as p d support)
art of the i for young
‘armchair a
uditors’ wh magined army of
o will use n
hold servic e
es to accou w data to
nt?
Armchair auditors?



That’s all the trends for now...



So, what difference does it make to
young people?

Search

Name

Advertising
Name Age Town Access Facebook on your
is aged and lives in Blackberry or iPhone

School/college:
Draw in a proﬁle
photo
Favourite subjects:

Music Books Movies TV Games

10 of your friends are on
mobile chat

Advertising


more information.




young people?

Search

Name

Advertising

School/college:
Draw in a proﬁle
photo
Favourite subjects:

r on.
ﬁle you created earlie
Look back at the pro Music Books Movies TV Games

s?)
e cu t-out-and-keep extra
(Have you added all th
mobile chat

Advertising


more information.




young people?

Search

Name

Advertising

School/college:
Draw in a proﬁle
photo
Favourite subjects:

r on.
ﬁle you created earlie
Look back at the pro Music Books Movies TV Games

s?)
e cu t-out-and-keep extra
(Have you added all th
mobile chat

Advertising


more information.
Think about all the trends we’ve
explored. How might they affect th

e
young person you imagined?



New contexts



New contexts

New risks



New contexts

New risks

New opportunities



New contexts

New risks

New opportunities

New Tools



Same foundation
The UN Convention on the Rights of the Child

n

Pr
ti o

ov
ec

isio
ot
Pr

n
Participation



Same foundation
ights
The Convention on the R
ups
of th e Child has three gro
;
of rights: protection rights
provision rights and
participation rights.

n

Pr
ti o

ov
ec

isio
ot
Pr

n
Participation



Same foundation

We have to
keep them
mind as we all in

n
technology respond to

Pr
ti o trends. We

ov
just focus o can’t
ec
n risks and

isio
do ‘protect tr
ion’ by res y to
ot

tricting
Pr

access.

n
Participation



Same foundation

ited
And we can ’t just get exc t
rgetting abou

n
’ fo
ut ‘cool tools

Pr
abo
the need to
ti o
create a safe

ov
-
young people
ec
for
environment

isio
porting young
ot

sup
and our role nd
understand a
Pr

ss,

n
pe ople to discu digital world.
he
m ake sense of t

Participation



Same foundation

n

Pr
ti o
We need t
o provide a

ov
promote p nd
ec
ositive

isio
opportunit
ot

ies; develop
young peo
Pr

ple’s resilie

n
and promo ncy;
te a voice f
young peo or
ple in affec
digital chan ting
ge.

Participation



Same foundation

n

Pr
ti o

ov
ec

isio
ot
Pr

n
e
(W e’ll be exploring thes
theme s more in the Youth
th of
Work Online mon
Participation action) later in the yea
r...



Group discussion...



This is the
part of the
we go com workshop
pletely into where
discussion. open
.. and as go
notes are.. od as these
. they are a little
bit one wa
y.

Group discussion...



This is the
part of the
we go com workshop
pletely into where
discussion. open
.. and as go
notes are.. od as these
. they are a little
bit one wa
y.

Group discussion...
ils on
But: you can ﬁnd my contact deta
th
the next slide - and details of You
Work Onlin e - so do get in touch to
erly...
star t the conversation prop



Get in touch to talk more...

http://www.youthworkonline.org.uk

http://www.timdavies.org.uk


@timdavies

Credits: Thanks to Leo Reynolds for the fab collection of number pictures shared Creative Commons on Flickr. Other image credits in slide notes.


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