DIGITAL
FUNDRAISING
G E T T I N G C L A R I T Y
G A I N I N G C O N F I D E N C E
MADE SIMPLE
JEN NEWMEYER
Director of Digital Engagement and Fundraising
UNC-TV
@CharityJen @YNPNTriangleNC @UNC-TV
DISCLAIMER
N OT T H E S E C R E T TO S U C C E S S F U L F U N D R A I S I N G
GET CREATIVE
PREPARE FOR FAILURE
PIVOT - TWEAK. RINSE - REPEAT.
BE PERSISTENT & DON’T GIVE UP
BUILD YOUR
TOOLKIT
TA K E S TO C K O F A S S E T S F O R D I G I TA L
E F F O RT S A N D C A M PA I G N S
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Meddia
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
SIMPLE
FAST
RESPONSIVE
G A M E # 1
W H AT ’ S W RO N G ?
Multiple Pages
Too Many Fields
Unnecessary Fields
Not Responsive
BETTER…
G A M E # 2
W H AT ’ S W RO N G ?
Using Platform Defaults
Incorrect Conditional Content
Impersonal
BETTER…
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
“AUDIENCE FIRST”
VARIETY OF MESSAGES
ALWAYS INCLUDE
DONATION LINKS
E M A I L I D E A S
CEO Corner
Volunteer or Staff Spotlights
Client Stories
Annual Reports
White Papers
Video ThankYou or Activities
Holidays and Celebrations
Recipes or Activies
Events or Photos from Events
PRO TIP!
If you want to be a
good fundraiser,
be a donor.
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
Facebook = Pay to Play
Twitter = Advocacy, Education,
Public Policy
Instagram = Arts,Animals,
Volunteers
LinkedIn = Subject Matter
Experts,Value for Professionals
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
CAMPAIGN
PROMTIONS
GOALTRACKING
UPDATES, STORIES
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
TAKE STOCK
OFYOUR
STRATEGIES!
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
$10K/MONTH
IN FREE
GOOGLE
ADVERTISING
FOR
NONPROFITS!
GOOGLE ADWORDS
$113,000 FOR
UNC-TV IN
ONEYEAR!
TOOLKIT CHECKLIST
BASIC TOOLS
• Donation Forms
• Registration Pages
• Email Communications
• Social Media
• Website Landing Pages and Promos
STRATEGIC EFFORTS
• Matching Challenge Partner
• Dynamic Ask Strings on Donation Forms
• Audience Segmentation (Donors vs Non)
• Conditional Content
• Live-Streaming
• Acquisition Efforts
MARKETING
• Google AdWords
• Social Media Ads
• Website Lightboxes
• Blog Support
• Press Releases or Editorials
• TV: News, Program Appearances
• Radio Ads – Print Ads
• Flyers, Posters, Banners
• Events, Meetups, Press Conferences
• Ambassador Engagement
• Giveaways:TShirts, Buttons, Pens, Books
CAMPAIGN CALENDAR
PROMOTIONAL CALENDAR
STRATEGY
WO R K I N G T H R O U G H T H E
F U N D R A I S I N G F U N N E L
T H E F U N N E LAcquisition
Engagement
Conversion
Cultivation
Acquiring new prospects
Developing a relationship through
engagement
Converting them to donors,
supporters or volunteers
Cultivating them as monthly
donors or members, advocates,
even ambassadors
C O N T E N T
C A M PA I G N :
S U M M E R O F
A DV E N T U R E
Six-part email series
Alternated full and reduced
audience
11% open rate w/full audience
18% open rate w/reduced audience
G I V I N G T U E S DAY:
BU I L D I N G O N A
C A M PA I G N
In 2013, Giving Tuesday was
featured with the Holiday Meals
Drive.Total raised $6,271.
In 2014, a goal of $10,000 was set
and social media was heavily
utilized.Total raised $29,893.
In 2015, sponsors were
incorporated and featured a match
of $20,000.Total raised $47,291.
$3,966
$15,702
$27,396
$2,305
$14,191
$19,895
2013 2014 2015
OTHER EMAIL
Y E A R E N D
C A M PA I G N :
H U M A N S E RV I C E S
The Holiday Meals Drive is an
eight week campaign with an
annual goal of $350,000.
Nearly $100,000 comes from email
alone.
Y E A R E N D
C A M PA I G N :
P U B L I C M E D I A
Four Thanksgiving Content Emails
Two Holiday Content Emails
A 4-part Appeal Series with Thank
You
Total $23,000 from Emails Alone
Close to meeting the $1.2 million
goal (just over $1.1 million)
P E E R TO P E E R
C A M PA I G N :
C R E AT I V E
A P P R OAC H E S
Create a donation page
Create a challenge or event
Earn points for prizes
Ambassadors
Six-Part Email Series
Featured Top Participants
Adwords
DIGITAL
RESOURCES
F R E E R E S O U R C E S F O R D I G I TA L
F U N D R A I S E R S
FREE RESOURCES
• Pexels – pexels.com
– Stock photos with CC0 (Creative Commons Zero) licenses
• Ribbet – ribbet.com
– Photo editing, optimization and collages
• Title Caps – titlecapitalization.com
– Proper capitalization of phrases
• Google Grants – google.com/grants
– Up to $10,000 per month in free Google Ads for nonprofits

Digital Fundraising Made Simple

  • 1.
    DIGITAL FUNDRAISING G E TT I N G C L A R I T Y G A I N I N G C O N F I D E N C E MADE SIMPLE
  • 2.
    JEN NEWMEYER Director ofDigital Engagement and Fundraising UNC-TV @CharityJen @YNPNTriangleNC @UNC-TV
  • 3.
    DISCLAIMER N OT TH E S E C R E T TO S U C C E S S F U L F U N D R A I S I N G
  • 4.
    GET CREATIVE PREPARE FORFAILURE PIVOT - TWEAK. RINSE - REPEAT. BE PERSISTENT & DON’T GIVE UP
  • 5.
    BUILD YOUR TOOLKIT TA KE S TO C K O F A S S E T S F O R D I G I TA L E F F O RT S A N D C A M PA I G N S
  • 6.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Meddia • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books SIMPLE FAST RESPONSIVE
  • 7.
    G A ME # 1 W H AT ’ S W RO N G ? Multiple Pages Too Many Fields Unnecessary Fields Not Responsive
  • 8.
  • 9.
    G A ME # 2 W H AT ’ S W RO N G ? Using Platform Defaults Incorrect Conditional Content Impersonal
  • 10.
  • 11.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books “AUDIENCE FIRST” VARIETY OF MESSAGES ALWAYS INCLUDE DONATION LINKS
  • 12.
    E M AI L I D E A S CEO Corner Volunteer or Staff Spotlights Client Stories Annual Reports White Papers Video ThankYou or Activities Holidays and Celebrations Recipes or Activies Events or Photos from Events
  • 13.
    PRO TIP! If youwant to be a good fundraiser, be a donor.
  • 14.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books Facebook = Pay to Play Twitter = Advocacy, Education, Public Policy Instagram = Arts,Animals, Volunteers LinkedIn = Subject Matter Experts,Value for Professionals
  • 15.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books CAMPAIGN PROMTIONS GOALTRACKING UPDATES, STORIES
  • 16.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books TAKE STOCK OFYOUR STRATEGIES!
  • 17.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books $10K/MONTH IN FREE GOOGLE ADVERTISING FOR NONPROFITS!
  • 18.
  • 19.
    TOOLKIT CHECKLIST BASIC TOOLS •Donation Forms • Registration Pages • Email Communications • Social Media • Website Landing Pages and Promos STRATEGIC EFFORTS • Matching Challenge Partner • Dynamic Ask Strings on Donation Forms • Audience Segmentation (Donors vs Non) • Conditional Content • Live-Streaming • Acquisition Efforts MARKETING • Google AdWords • Social Media Ads • Website Lightboxes • Blog Support • Press Releases or Editorials • TV: News, Program Appearances • Radio Ads – Print Ads • Flyers, Posters, Banners • Events, Meetups, Press Conferences • Ambassador Engagement • Giveaways:TShirts, Buttons, Pens, Books
  • 20.
  • 21.
  • 22.
    STRATEGY WO R KI N G T H R O U G H T H E F U N D R A I S I N G F U N N E L
  • 23.
    T H EF U N N E LAcquisition Engagement Conversion Cultivation Acquiring new prospects Developing a relationship through engagement Converting them to donors, supporters or volunteers Cultivating them as monthly donors or members, advocates, even ambassadors
  • 24.
    C O NT E N T C A M PA I G N : S U M M E R O F A DV E N T U R E Six-part email series Alternated full and reduced audience 11% open rate w/full audience 18% open rate w/reduced audience
  • 25.
    G I VI N G T U E S DAY: BU I L D I N G O N A C A M PA I G N In 2013, Giving Tuesday was featured with the Holiday Meals Drive.Total raised $6,271. In 2014, a goal of $10,000 was set and social media was heavily utilized.Total raised $29,893. In 2015, sponsors were incorporated and featured a match of $20,000.Total raised $47,291. $3,966 $15,702 $27,396 $2,305 $14,191 $19,895 2013 2014 2015 OTHER EMAIL
  • 26.
    Y E AR E N D C A M PA I G N : H U M A N S E RV I C E S The Holiday Meals Drive is an eight week campaign with an annual goal of $350,000. Nearly $100,000 comes from email alone.
  • 27.
    Y E AR E N D C A M PA I G N : P U B L I C M E D I A Four Thanksgiving Content Emails Two Holiday Content Emails A 4-part Appeal Series with Thank You Total $23,000 from Emails Alone Close to meeting the $1.2 million goal (just over $1.1 million)
  • 28.
    P E ER TO P E E R C A M PA I G N : C R E AT I V E A P P R OAC H E S Create a donation page Create a challenge or event Earn points for prizes Ambassadors Six-Part Email Series Featured Top Participants Adwords
  • 29.
    DIGITAL RESOURCES F R EE R E S O U R C E S F O R D I G I TA L F U N D R A I S E R S
  • 30.
    FREE RESOURCES • Pexels– pexels.com – Stock photos with CC0 (Creative Commons Zero) licenses • Ribbet – ribbet.com – Photo editing, optimization and collages • Title Caps – titlecapitalization.com – Proper capitalization of phrases • Google Grants – google.com/grants – Up to $10,000 per month in free Google Ads for nonprofits