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Reaching Women Online
Women make approximately 80% of health care decision for their families and are
more likely to be the caregiver when a family member falls ill.
Women are also consuming media and making decisions using media in an ever-
growing fragmented media landscape.
Source: U.S. Department of Labor Employee Benefits Security Administration
Moms need more ways to get things done
… & they’re turning to technology to help
Moms are 25%more
likely to own five or
more connected devices
compared to the US
Average
76% of moms agree …
“The only way I can get
everything done is to
use two or more devices
at the same time”
73% of moms
“…would find it hard to
spend two hours
watching TV or a movie
without using a laptop,
picking up my phone or
tablet at least once or
twice”
Quantum
Related content across
devices sequentially
Related content across devices at the same time
Four multi-screen pathways
Content Grazing
Different content across
devices at the same time
Spider-Webbing
Multi-tasking Investigative Social Intent-based
Incidence of multi-screening pathways
Investigative
spider-webbing
Quantum
Social
spider-webbing
Content
grazing
57%
46%
39%
68%
58%
46%
40%
71%
59%
49%
42%
68%
57%
41%
38%
71%
55%
38%
36%
73%
• Quickly moving between screens and activities
• Multi-tasking and a constant need for distraction
Content grazing pathways require quick,
low-effort engagement opportunities
23%
24%
31%
34%
47%
To connect with
others
To stay in the loop
on things / not
miss something
To be more
efficient
I like to have a
device as
background…
It's just my habit +12
+13
-3
+6
+3
Habit and background noise are most
prevalent, but moms also want to stay in the loop
• Consumers journey around content
• Supplemental content just as compelling as the original
• Entertainment, bonus information and rewards for seeking more
Investigative spider-webbing requires depth
and exploration
20%
21%
28%
32%
36%
I like to have a device as
background when I'm…
To get more detail or new
content about…
To be more efficient
To find out more about
something on another…
It's just my habit +1
+15
-6
+6
-1
The search for more content drives
investigative pathways for moms
-1
+3
+8
-13
-520%
37%
42%
57%
62%
All Work/study
All Social
All Info
All Shop/task
All Relaxing/Entertaining
Activities: moms are more likely to investigate
for shopping & purchases
• Conversations stem from original content seed
• Commentary just as compelling as the original content
Social spider-webbing transforms solitary
experiences into shared ones
26%
26%
27%
30%
41%
45%
To be more efficient
I like to read or reply to
messages quickly
I like to have a device as
background when I'm…
To increase my
enjoyment
It's just my habit
To connect with others +24
+6
+8
+6
+11
-8
Connection still leads, but moms also seek
enjoyment and 2-way interaction
21%
40%
55%
65%
79%
All Work/study
All Info
All Shop/task
All
Relaxing/Enter…
All Social
Activities: Social spider-webbing is even more social
for moms, but they’re sharing to get useful
information
+29
+2
+1
+6
+4
Multi-screening moms are hyper-social; more
than half seek connection within all pathways
Content GrazingSocial Spiderwebbing Quantum
79%
53%
52%
Quantum pathways require seamless connection
• Intent-based quantum paths exist in different places: they start on one screen
and ‘leap’ over space, time and screen to another
• Sometimes disjointed and require clunky workarounds
19%
19%
24%
24%
32%
To connect with others
I like to have a device as
background when I'm…
It's just my habit
The first device or screen I
used was too difficult to…
To be more efficient -3
+16
-11
-2
-2
Moms are much more likely to seek a better screen
when on quantum paths
+8
-9
+2
+13
-331%
38%
52%
54%
62%
All Info
All Work/study
All Social
All Relaxing/Entertaining
All Shop/task
Activities: Quantum activities are
pragmatic for Moms
“The main reason I multi-screen is
if I start looking at something on
the train or at work, like I started
my shopping on the way home
on the train, now finally finishing
it off on Sunday on the laptop.”
Beckie
Help Moms be more efficient while she’s on the go
55%
of US Moms are “Super
Connecteds” on mobile devices
– they do multiple advanced
activities and are the most
sophisticated users of mobile
Moms are open to brands… on their own terms
90%
“…It's great that I can check
out products or brands that
interest me whenever and
wherever I see them.”
Note: US Moms data shown. Global moms and US Totals shown in notes for comparison.
of US Moms agree that :
Key Take-Aways
Think personal & portable
Spark
conversation
Keep it
contextual
Invite … then
delight
Keep it
seamless
Tablet Growth=
More rapid than smartphones
Tablet Shipments=
Surpassed desktop PCs & Notebooks in Q4 2013, <3 years from into to market
Thank you
Charlie D. Ray
Broad Street Co.
@broadstreet
charlie@broadstreetco.com

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Digital Focus 2013: Reaching Women Online

  • 1. Reaching Women Online Women make approximately 80% of health care decision for their families and are more likely to be the caregiver when a family member falls ill. Women are also consuming media and making decisions using media in an ever- growing fragmented media landscape. Source: U.S. Department of Labor Employee Benefits Security Administration
  • 2. Moms need more ways to get things done … & they’re turning to technology to help Moms are 25%more likely to own five or more connected devices compared to the US Average 76% of moms agree … “The only way I can get everything done is to use two or more devices at the same time” 73% of moms “…would find it hard to spend two hours watching TV or a movie without using a laptop, picking up my phone or tablet at least once or twice”
  • 3. Quantum Related content across devices sequentially Related content across devices at the same time Four multi-screen pathways Content Grazing Different content across devices at the same time Spider-Webbing Multi-tasking Investigative Social Intent-based
  • 4. Incidence of multi-screening pathways Investigative spider-webbing Quantum Social spider-webbing Content grazing 57% 46% 39% 68% 58% 46% 40% 71% 59% 49% 42% 68% 57% 41% 38% 71% 55% 38% 36% 73%
  • 5. • Quickly moving between screens and activities • Multi-tasking and a constant need for distraction Content grazing pathways require quick, low-effort engagement opportunities
  • 6. 23% 24% 31% 34% 47% To connect with others To stay in the loop on things / not miss something To be more efficient I like to have a device as background… It's just my habit +12 +13 -3 +6 +3 Habit and background noise are most prevalent, but moms also want to stay in the loop
  • 7. • Consumers journey around content • Supplemental content just as compelling as the original • Entertainment, bonus information and rewards for seeking more Investigative spider-webbing requires depth and exploration
  • 8. 20% 21% 28% 32% 36% I like to have a device as background when I'm… To get more detail or new content about… To be more efficient To find out more about something on another… It's just my habit +1 +15 -6 +6 -1 The search for more content drives investigative pathways for moms
  • 9. -1 +3 +8 -13 -520% 37% 42% 57% 62% All Work/study All Social All Info All Shop/task All Relaxing/Entertaining Activities: moms are more likely to investigate for shopping & purchases
  • 10. • Conversations stem from original content seed • Commentary just as compelling as the original content Social spider-webbing transforms solitary experiences into shared ones
  • 11. 26% 26% 27% 30% 41% 45% To be more efficient I like to read or reply to messages quickly I like to have a device as background when I'm… To increase my enjoyment It's just my habit To connect with others +24 +6 +8 +6 +11 -8 Connection still leads, but moms also seek enjoyment and 2-way interaction
  • 12. 21% 40% 55% 65% 79% All Work/study All Info All Shop/task All Relaxing/Enter… All Social Activities: Social spider-webbing is even more social for moms, but they’re sharing to get useful information +29 +2 +1 +6 +4
  • 13. Multi-screening moms are hyper-social; more than half seek connection within all pathways Content GrazingSocial Spiderwebbing Quantum 79% 53% 52%
  • 14. Quantum pathways require seamless connection • Intent-based quantum paths exist in different places: they start on one screen and ‘leap’ over space, time and screen to another • Sometimes disjointed and require clunky workarounds
  • 15. 19% 19% 24% 24% 32% To connect with others I like to have a device as background when I'm… It's just my habit The first device or screen I used was too difficult to… To be more efficient -3 +16 -11 -2 -2 Moms are much more likely to seek a better screen when on quantum paths
  • 16. +8 -9 +2 +13 -331% 38% 52% 54% 62% All Info All Work/study All Social All Relaxing/Entertaining All Shop/task Activities: Quantum activities are pragmatic for Moms “The main reason I multi-screen is if I start looking at something on the train or at work, like I started my shopping on the way home on the train, now finally finishing it off on Sunday on the laptop.” Beckie
  • 17. Help Moms be more efficient while she’s on the go 55% of US Moms are “Super Connecteds” on mobile devices – they do multiple advanced activities and are the most sophisticated users of mobile
  • 18. Moms are open to brands… on their own terms 90% “…It's great that I can check out products or brands that interest me whenever and wherever I see them.” Note: US Moms data shown. Global moms and US Totals shown in notes for comparison. of US Moms agree that :
  • 19. Key Take-Aways Think personal & portable Spark conversation Keep it contextual Invite … then delight Keep it seamless
  • 20. Tablet Growth= More rapid than smartphones
  • 21.
  • 22. Tablet Shipments= Surpassed desktop PCs & Notebooks in Q4 2013, <3 years from into to market
  • 23. Thank you Charlie D. Ray Broad Street Co. @broadstreet charlie@broadstreetco.com