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Achieving Escape Velocity
Transforming Visionary Ideas
into Mainstream Businesses

© 2014 The Chasm Group, LLC
•  Speed	
  of	
  technology	
  advances	
  
•  Device	
  and	
  pla5orm	
  prolifera8on	
  
•  Evolving	
  consumer	
  	
  
•  More	
  big	
  data,	
  be>er	
  data	
  analy8cs	
  
•  The	
  Internet	
  of	
  Things	
  
•  Speed	
  to	
  success,	
  speed	
  to	
  failure	
  
•  Systems	
  of	
  engagement	
  on	
  fire	
  

The	
  New	
  Normal	
  –	
  Speed	
  and	
  Change
	
  

2
© 2014 The Chasm Group, LLC
WHAT’S	
  HOT	
  
•  Consumer	
  hardware	
  
–  Wearables	
  
–  Car	
  tech	
  
–  Home	
  Connec8vity/Automa8on	
  
–  4K	
  TVs	
  
•  Consumer	
  soLware	
  
–  DraLing	
  established	
  pla5orms/categories	
  
–  App	
  Stores:	
  MicrosoL,	
  Salesforce,	
  Apple…	
  

WHAT’S	
  NOT	
  

	
  

© 2014 The Chasm Group, LLC

3
What	
  Do	
  Speed	
  and	
  Change	
  Mean	
  To	
  You	
  
EARLY	
  STAGE
	
  
•  How	
  do	
  you	
  quickly	
  create	
  a	
  new	
  
category,	
  or	
  re-­‐invent	
  one?	
  
•  How	
  do	
  you	
  challenge	
  incumbents?	
  
	
  

THE	
  	
  
NEW	
  
RULES	
  

ESTABLISHED	
  MAINSTREAM
	
  
•  How	
  do	
  you	
  balance	
  current	
  and	
  future	
  
businesses?	
  
•  How	
  do	
  you	
  neutralize	
  compe88ve	
  
upstarts?	
  
•  How	
  do	
  you	
  make	
  the	
  right	
  acquisi8ons?	
  
	
  

Move	
  fast	
  but	
  not	
  haphazardly	
  
Employ	
  compasses	
  and	
  models	
  
Focus	
  and	
  discipline	
  
4

© 2014 The Chasm Group, LLC
“If	
  you	
  don’t	
  know	
  where	
  you’re	
  
going,	
  you’ll	
  end	
  up	
  someplace	
  
else”	
  	
  
	
  
	
  

5
© 2014 The Chasm Group, LLC
 
Market	
  Development	
  Strategy	
  Checklist	
  
Key sponsor

	
  
1.	
   	
  	
  	
  Target	
  Consumer	
  
2.  Compelling	
  Reason	
  to	
  
Buy	
  

Complete solution

3.  Whole	
  Product	
  
4.  Partners	
  &	
  Allies	
  

Manages sales &
Fulfillment complexity

Next growth segment

Maps to all the above

7.  Compe88on	
  
8.  Posi8oning	
  /	
  
Messaging	
  
9.  Next	
  Target	
  
	
  

© 2014 The Chasm Group, LLC

Fill in the gaps

5.  Sales	
  Strategy	
  
6.  Pricing	
  Strategy	
  

Legitimate alternatives

Key motive

Core differentiation
Product	
  –	
  Market	
  Fit:	
  	
  Three	
  Core	
  Strategic	
  QuesNons	
  

1	
  

TARGET	
  
MARKET	
  

2	
  

COMPELLING	
  
REASON	
  TO	
  
BUY	
  

3	
  

WHOLE	
  
PRODUCT	
  
SOLUTION	
  

Big	
  Enough	
  To	
  
Ma>er	
  

Rooted	
  in	
  
consumer	
  use	
  
case	
  

Aligned	
  against	
  
a	
  defined	
  
need/want	
  

Small	
  Enough	
  
to	
  Win	
  

With	
  real	
  
perceived	
  
value	
  	
  

Fully	
  sa8sfying	
  
the	
  compelling	
  
reason	
  to	
  buy	
  

Fit	
  With	
  Your	
  
Crown	
  Jewels	
  

7
© 2014 The Chasm Group, LLC
8
© 2014 The Chasm Group, LLC
Nest	
  Labs	
  Product	
  -­‐	
  Market	
  Fit:	
  	
  	
  
Three	
  Core	
  Strategic	
  QuesNons	
  

1	
  
2	
  
3	
  
© 2014 The Chasm Group, LLC

TARGET	
  
MARKET	
  

COMPELLING	
  
REASON	
  TO	
  
BUY	
  

WHOLE	
  
PRODUCT	
  
SOLUTION	
  

ü  Consumers,	
  not	
  contractors	
  
–  Design	
  and	
  coolness	
  ma>ers	
  

	
  
ü 
ü 
ü 
	
  
	
  
ü 
ü 
ü 
ü 
ü 

Energy	
  Savings	
  	
  
Consistent	
  Home	
  Comfort	
  
Self	
  learning	
  
Easy	
  to	
  buy	
  
Easy	
  to	
  use	
  
Easy	
  to	
  install	
  
Easy	
  to	
  upgrade	
  over	
  web	
  
Beau8fully	
  designed	
  
	
  

9
 
Nest	
  Labs:	
  	
  
Market	
  Development	
  Strategy	
  Checklist	
  
Energy-Conscious
Consumers

	
  
1.	
   	
  	
  	
  Target	
  Consumer	
  
2.  Compelling	
  Reason	
  to	
  
Buy	
  

Easy to buy, install,
use, upgrade

3.  Whole	
  Product	
  
4.  Partners	
  &	
  Allies	
  

Website, retail
partnerships

© 2014 The Chasm Group, LLC

Parity with reference
competitor

7.  Compe88on	
  
8.  Posi8oning	
  /	
  Messaging	
  

Smoke/ carbon
Monoxide detectors

None required

5.  Sales	
  Strategy	
  
6.  Pricing	
  Strategy	
  

Honeywell Prestige

Easy energy savings,
Easy home comfort

9.  Next	
  Target	
  
	
  

Self learning
11
© 2014 The Chasm Group, LLC
12
© 2014 The Chasm Group, LLC
Product	
  –	
  Market	
  Fit:	
  	
  	
  
Three	
  Core	
  Strategic	
  QuesNons	
  

1	
  
2	
  
3	
  

TARGET	
  
MARKET	
  

COMPELLING	
  
REASON	
  TO	
  
BUY	
  

WHOLE	
  
PRODUCT	
  
SOLUTION	
  

ü  Health/Fitness	
  Enthusiasts	
  
ü  Dieters	
  
ü  Coolness	
  factor	
  
	
  
	
  
ü  Monitors	
  ac8vity	
  levels	
  
o  Monitors	
  my	
  sleep…YAWN	
  
u  Requires	
  new	
  habits	
  
u  Requires	
  daily	
  input	
  (food/sleep)	
  
u  Kludgy	
  smartphone	
  programming	
  
u  Uncomfortable	
  to	
  wear	
  
	
  
u  Data	
  >	
  Automated	
  ac8onable	
  
insights	
  
	
  
	
  
13

© 2014 The Chasm Group, LLC
14
© 2014 The Chasm Group, LLC
“That’s	
  been	
  one	
  of	
  my	
  mantras	
  –	
  
focus	
  and	
  simplicity.	
  	
  You	
  have	
  to	
  
work	
  hard	
  to	
  get	
  your	
  thinking	
  
clean	
  to	
  make	
  it	
  simple.	
  	
  But	
  it’s	
  
worth	
  it	
  in	
  the	
  end	
  because	
  once	
  
you	
  get	
  there,	
  you	
  can	
  move	
  
mountains.””	
  	
  
	
  
	
  
15
© 2014 The Chasm Group, LLC
 	
  	
  The	
  Four	
  Gears	
  for	
  Web-­‐Based	
  Businesses	
  

ACQUISITION

ENLISTMENT

Starter
Motor

MONETIZATION

© 2014 The Chasm Group, LLC

ENGAGEMENT

16
Four	
  Gears	
  to	
  Drive	
  Sustained	
  Growth	
  

MONETIZATION

ACQUISITION

Starter
Motor

ENLISTMENT

© 2014 The Chasm Group, LLC

ENGAGEMENT

17
Growth	
  is	
  a	
  Process	
  

18
© 2014 The Chasm Group, LLC
What Do You Think?
Andrew Salzman
asalzman@chasmgroup.com
(415) 812-1925

19
© 2014 The Chasm Group, LLC

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Achieving Escape Velocity with Visionary Ideas

  • 1. Achieving Escape Velocity Transforming Visionary Ideas into Mainstream Businesses © 2014 The Chasm Group, LLC
  • 2. •  Speed  of  technology  advances   •  Device  and  pla5orm  prolifera8on   •  Evolving  consumer     •  More  big  data,  be>er  data  analy8cs   •  The  Internet  of  Things   •  Speed  to  success,  speed  to  failure   •  Systems  of  engagement  on  fire   The  New  Normal  –  Speed  and  Change   2 © 2014 The Chasm Group, LLC
  • 3. WHAT’S  HOT   •  Consumer  hardware   –  Wearables   –  Car  tech   –  Home  Connec8vity/Automa8on   –  4K  TVs   •  Consumer  soLware   –  DraLing  established  pla5orms/categories   –  App  Stores:  MicrosoL,  Salesforce,  Apple…   WHAT’S  NOT     © 2014 The Chasm Group, LLC 3
  • 4. What  Do  Speed  and  Change  Mean  To  You   EARLY  STAGE   •  How  do  you  quickly  create  a  new   category,  or  re-­‐invent  one?   •  How  do  you  challenge  incumbents?     THE     NEW   RULES   ESTABLISHED  MAINSTREAM   •  How  do  you  balance  current  and  future   businesses?   •  How  do  you  neutralize  compe88ve   upstarts?   •  How  do  you  make  the  right  acquisi8ons?     Move  fast  but  not  haphazardly   Employ  compasses  and  models   Focus  and  discipline   4 © 2014 The Chasm Group, LLC
  • 5. “If  you  don’t  know  where  you’re   going,  you’ll  end  up  someplace   else”         5 © 2014 The Chasm Group, LLC
  • 6.   Market  Development  Strategy  Checklist   Key sponsor   1.        Target  Consumer   2.  Compelling  Reason  to   Buy   Complete solution 3.  Whole  Product   4.  Partners  &  Allies   Manages sales & Fulfillment complexity Next growth segment Maps to all the above 7.  Compe88on   8.  Posi8oning  /   Messaging   9.  Next  Target     © 2014 The Chasm Group, LLC Fill in the gaps 5.  Sales  Strategy   6.  Pricing  Strategy   Legitimate alternatives Key motive Core differentiation
  • 7. Product  –  Market  Fit:    Three  Core  Strategic  QuesNons   1   TARGET   MARKET   2   COMPELLING   REASON  TO   BUY   3   WHOLE   PRODUCT   SOLUTION   Big  Enough  To   Ma>er   Rooted  in   consumer  use   case   Aligned  against   a  defined   need/want   Small  Enough   to  Win   With  real   perceived   value     Fully  sa8sfying   the  compelling   reason  to  buy   Fit  With  Your   Crown  Jewels   7 © 2014 The Chasm Group, LLC
  • 8. 8 © 2014 The Chasm Group, LLC
  • 9. Nest  Labs  Product  -­‐  Market  Fit:       Three  Core  Strategic  QuesNons   1   2   3   © 2014 The Chasm Group, LLC TARGET   MARKET   COMPELLING   REASON  TO   BUY   WHOLE   PRODUCT   SOLUTION   ü  Consumers,  not  contractors   –  Design  and  coolness  ma>ers     ü  ü  ü      ü  ü  ü  ü  ü  Energy  Savings     Consistent  Home  Comfort   Self  learning   Easy  to  buy   Easy  to  use   Easy  to  install   Easy  to  upgrade  over  web   Beau8fully  designed     9
  • 10.   Nest  Labs:     Market  Development  Strategy  Checklist   Energy-Conscious Consumers   1.        Target  Consumer   2.  Compelling  Reason  to   Buy   Easy to buy, install, use, upgrade 3.  Whole  Product   4.  Partners  &  Allies   Website, retail partnerships © 2014 The Chasm Group, LLC Parity with reference competitor 7.  Compe88on   8.  Posi8oning  /  Messaging   Smoke/ carbon Monoxide detectors None required 5.  Sales  Strategy   6.  Pricing  Strategy   Honeywell Prestige Easy energy savings, Easy home comfort 9.  Next  Target     Self learning
  • 11. 11 © 2014 The Chasm Group, LLC
  • 12. 12 © 2014 The Chasm Group, LLC
  • 13. Product  –  Market  Fit:       Three  Core  Strategic  QuesNons   1   2   3   TARGET   MARKET   COMPELLING   REASON  TO   BUY   WHOLE   PRODUCT   SOLUTION   ü  Health/Fitness  Enthusiasts   ü  Dieters   ü  Coolness  factor       ü  Monitors  ac8vity  levels   o  Monitors  my  sleep…YAWN   u  Requires  new  habits   u  Requires  daily  input  (food/sleep)   u  Kludgy  smartphone  programming   u  Uncomfortable  to  wear     u  Data  >  Automated  ac8onable   insights       13 © 2014 The Chasm Group, LLC
  • 14. 14 © 2014 The Chasm Group, LLC
  • 15. “That’s  been  one  of  my  mantras  –   focus  and  simplicity.    You  have  to   work  hard  to  get  your  thinking   clean  to  make  it  simple.    But  it’s   worth  it  in  the  end  because  once   you  get  there,  you  can  move   mountains.””         15 © 2014 The Chasm Group, LLC
  • 16.      The  Four  Gears  for  Web-­‐Based  Businesses   ACQUISITION ENLISTMENT Starter Motor MONETIZATION © 2014 The Chasm Group, LLC ENGAGEMENT 16
  • 17. Four  Gears  to  Drive  Sustained  Growth   MONETIZATION ACQUISITION Starter Motor ENLISTMENT © 2014 The Chasm Group, LLC ENGAGEMENT 17
  • 18. Growth  is  a  Process   18 © 2014 The Chasm Group, LLC
  • 19. What Do You Think? Andrew Salzman asalzman@chasmgroup.com (415) 812-1925 19 © 2014 The Chasm Group, LLC