Product Management Event at #ProductCon Los Angeles with Navin Kapoor & Sandeep Dukhande, Head of Product Management & Group Product Manager at Intuit.
8 Essentials for Building Robust Features by EA Sr Product ManagerProduct School
Main Takeaways:
-Start from the right problems to solve
-Align feature goals
-Leverage the team power in idea generation
-Critically assess solutions
-Unbiased hypothesis Validation
-Prioritize Ruthlessly
-Show progress
-Communicate often
Storytelling: Building Trust as a Product Ldr by Klaviyo Sr PMProduct School
- Storytelling should be proactive: By crafting a strong story that you share early and reinforce often, you can eliminate the need for more heavy handed stakeholder management tactics.
- Storytelling should be planned: To own the end-to-end narrative about your product and how you work, you need to plan ahead and develop consistent themes that help you tell this story.
- Storytelling should be personal: Spend time learning who key stakeholders at your organization are, what each stakeholder group wants to hear, and how they want to hear it.
Main takeaways:
- Walk you through real case study of how an MVP was negotiated, defined and delivered
- Why Minimal Viable Product helps reduce cost and time to market, mitigate risk and increase ROI
- How MVP's provides business with a flexible approach thus allowing to adapt change.
8 Essentials for Building Robust Features by EA Sr Product ManagerProduct School
Main Takeaways:
-Start from the right problems to solve
-Align feature goals
-Leverage the team power in idea generation
-Critically assess solutions
-Unbiased hypothesis Validation
-Prioritize Ruthlessly
-Show progress
-Communicate often
Storytelling: Building Trust as a Product Ldr by Klaviyo Sr PMProduct School
- Storytelling should be proactive: By crafting a strong story that you share early and reinforce often, you can eliminate the need for more heavy handed stakeholder management tactics.
- Storytelling should be planned: To own the end-to-end narrative about your product and how you work, you need to plan ahead and develop consistent themes that help you tell this story.
- Storytelling should be personal: Spend time learning who key stakeholders at your organization are, what each stakeholder group wants to hear, and how they want to hear it.
Main takeaways:
- Walk you through real case study of how an MVP was negotiated, defined and delivered
- Why Minimal Viable Product helps reduce cost and time to market, mitigate risk and increase ROI
- How MVP's provides business with a flexible approach thus allowing to adapt change.
Be a Google PM Without Tech Background by Google Product LeaderProduct School
Main Takeaways:
- How to clear the technical bar in an interview
- Once you are a PM, how to build credibility with the Engineering team without a technical background
- How to solve product problems without a technical background
Building products with balance by atlassian sr pm.pptxProduct School
Main Takeaways:
- What are balanced products? Why is balancing different product elements so important for product managers?
- What happens when imbalance creeps in? Various scenarios when that happens and the possible negative impact on the end product.
- How to prevent imbalance in various product elements?
Best Practices for Embedding Analytics by GoodData Product LeaderProduct School
-How to address and answer the age-old question of build vs. buy;
-What are the different types of embedded analytics, including no-code, custom code, and white labeling;
-Why scalability is a competitive advantage that impacts not only data accessibility but also profitability;
-How to enable non-technical users to create their own reports and dashboards with self-service tools; and more.
Intro to International Product Management by AWS Principal PMProduct School
Main takeaways:
- What is International PM
- Best Practices in Launching New Products in New Countries
- Personal Lessons Learned
- Getting Hired as an International PM
How to Think Product Analytics in PM Interviews by Amazon Sr PMProduct School
Main takeaways:
- Knowing what metrics to measure and how to measure them are key skills for a Product Manager. Interviewers are always going to gauge this aspect.
- How should we think about setting Product Metrics for every situation? How should we think about measuring these?
- What are the strengths and limitations of A/B testing. When can you use it and when should you rely on other methods? What are the different methods for measuring metrics and when to employ those.
Webinar: Measuring Success of Your Product by fmr Amazon Sr PMProduct School
Main Takeaways:
- Aligning product success with company success
- Directly measurable metrics for your product
- Indirect impact of your product on your company's bottom-line
- Which metrics are important to Product Managers
Understanding product development economics - why it matters?Contribyte
Henri Hämäläinen's presentation from the Tulevaisuuden Tuotekehitys (Future of Product Development) -seminar 27.10.2016.
www.tulevaisuudentuotekehitys.com
Being PM of a Marketplace Product by Microsoft Product LeaderProduct School
Main takeaways:
-Building a marketplace product is challenging as you have to juggle between buyers and sellers. Learn about some tips that can help you in making optimal decisions.
-After the initial product is built, the next milestone is about scaling-up the product. Know about some growth hacks that might work for you.
-If building a product from 0-to-1 is daunting, there will be more hurdles when you take the product to 10x or 100x level. Let’s discuss about building maturity and structure into your product.
Webinar: Fintech PM During COVID19 Crisis by RBC Product LeadProduct School
Main Takeaways:
- Changing dynamics between banks / financial institutions and customers during this fluctuating market conditions
- Strategies for Product Managers to proactively respond and take steps to pivot and adapt to the changing economy
- Building resiliency and lean outlook as a Product Manager in Fintech
Orderly Innovation: An Oxymoron? by former 3M Technical PMProduct School
Main takeaways:
- Current approaches to innovation are random and generally unsuccessful
- Innovation is the process of satisfying the unmet needs of target customers
- With the correct sequence and appropriate inputs, innovation success improves dramatically.
As a product manager, your entire job revolves around deciding what you need to do next, in other words, having a product strategy. Successful product strategy means balancing all factors such as internal capabilities, competitive landscape, user needs and available opportunities. Moharyar discusses these challenges and provides a few simple frameworks one can apply to assess which direction to take to ensure the overall success of their product.
Moharyar has over 5 years’ experience as a product manager, working for companies such as Apple, Bell and Loblaw Digital. Moharyar is passionate about early stage start-ups and is a lead instructor for Product Management at BrainStation. His background in engineering, combined with his Master's in Business Administration from Queen's University, has allowed him to develop a deep understanding of product management. Moharyar blogs on popular Product concepts and at one point was the number 1 “Most Viewed Author” on Minimum Viable Product on Quora.
You can find Moharyar on Twitter @MoeAli454
---------------------------------
Join us in the #toronto channel on Slack: http://slack.mindtheproduct.com/
Webinar: How to be Data Driven with Product by Carbon Five Sr PMProduct School
Main takeaways:
- How to balance decision making between qualitative and quantitative metrics
- Developing your first data strategy
- Creating a lean analytic process to build, measure, learn
Every part of a business needs technology to deliver new products and services, to make use of data, or to provide better experiences for customers, partners, and employees. In order to deliver this, IT can no longer function as the sole technology to the business; it must transform into an adaptive, responsive and nimble organization that can keep up with the pace of the digital era.
This presentation will show you how to create that transformation, suggest roles and functions for the modern IT organization, and provide a real-world case study of one major company that made the shift.
Be a Google PM Without Tech Background by Google Product LeaderProduct School
Main Takeaways:
- How to clear the technical bar in an interview
- Once you are a PM, how to build credibility with the Engineering team without a technical background
- How to solve product problems without a technical background
Building products with balance by atlassian sr pm.pptxProduct School
Main Takeaways:
- What are balanced products? Why is balancing different product elements so important for product managers?
- What happens when imbalance creeps in? Various scenarios when that happens and the possible negative impact on the end product.
- How to prevent imbalance in various product elements?
Best Practices for Embedding Analytics by GoodData Product LeaderProduct School
-How to address and answer the age-old question of build vs. buy;
-What are the different types of embedded analytics, including no-code, custom code, and white labeling;
-Why scalability is a competitive advantage that impacts not only data accessibility but also profitability;
-How to enable non-technical users to create their own reports and dashboards with self-service tools; and more.
Intro to International Product Management by AWS Principal PMProduct School
Main takeaways:
- What is International PM
- Best Practices in Launching New Products in New Countries
- Personal Lessons Learned
- Getting Hired as an International PM
How to Think Product Analytics in PM Interviews by Amazon Sr PMProduct School
Main takeaways:
- Knowing what metrics to measure and how to measure them are key skills for a Product Manager. Interviewers are always going to gauge this aspect.
- How should we think about setting Product Metrics for every situation? How should we think about measuring these?
- What are the strengths and limitations of A/B testing. When can you use it and when should you rely on other methods? What are the different methods for measuring metrics and when to employ those.
Webinar: Measuring Success of Your Product by fmr Amazon Sr PMProduct School
Main Takeaways:
- Aligning product success with company success
- Directly measurable metrics for your product
- Indirect impact of your product on your company's bottom-line
- Which metrics are important to Product Managers
Understanding product development economics - why it matters?Contribyte
Henri Hämäläinen's presentation from the Tulevaisuuden Tuotekehitys (Future of Product Development) -seminar 27.10.2016.
www.tulevaisuudentuotekehitys.com
Being PM of a Marketplace Product by Microsoft Product LeaderProduct School
Main takeaways:
-Building a marketplace product is challenging as you have to juggle between buyers and sellers. Learn about some tips that can help you in making optimal decisions.
-After the initial product is built, the next milestone is about scaling-up the product. Know about some growth hacks that might work for you.
-If building a product from 0-to-1 is daunting, there will be more hurdles when you take the product to 10x or 100x level. Let’s discuss about building maturity and structure into your product.
Webinar: Fintech PM During COVID19 Crisis by RBC Product LeadProduct School
Main Takeaways:
- Changing dynamics between banks / financial institutions and customers during this fluctuating market conditions
- Strategies for Product Managers to proactively respond and take steps to pivot and adapt to the changing economy
- Building resiliency and lean outlook as a Product Manager in Fintech
Orderly Innovation: An Oxymoron? by former 3M Technical PMProduct School
Main takeaways:
- Current approaches to innovation are random and generally unsuccessful
- Innovation is the process of satisfying the unmet needs of target customers
- With the correct sequence and appropriate inputs, innovation success improves dramatically.
As a product manager, your entire job revolves around deciding what you need to do next, in other words, having a product strategy. Successful product strategy means balancing all factors such as internal capabilities, competitive landscape, user needs and available opportunities. Moharyar discusses these challenges and provides a few simple frameworks one can apply to assess which direction to take to ensure the overall success of their product.
Moharyar has over 5 years’ experience as a product manager, working for companies such as Apple, Bell and Loblaw Digital. Moharyar is passionate about early stage start-ups and is a lead instructor for Product Management at BrainStation. His background in engineering, combined with his Master's in Business Administration from Queen's University, has allowed him to develop a deep understanding of product management. Moharyar blogs on popular Product concepts and at one point was the number 1 “Most Viewed Author” on Minimum Viable Product on Quora.
You can find Moharyar on Twitter @MoeAli454
---------------------------------
Join us in the #toronto channel on Slack: http://slack.mindtheproduct.com/
Webinar: How to be Data Driven with Product by Carbon Five Sr PMProduct School
Main takeaways:
- How to balance decision making between qualitative and quantitative metrics
- Developing your first data strategy
- Creating a lean analytic process to build, measure, learn
Every part of a business needs technology to deliver new products and services, to make use of data, or to provide better experiences for customers, partners, and employees. In order to deliver this, IT can no longer function as the sole technology to the business; it must transform into an adaptive, responsive and nimble organization that can keep up with the pace of the digital era.
This presentation will show you how to create that transformation, suggest roles and functions for the modern IT organization, and provide a real-world case study of one major company that made the shift.
Business Process Outsourcing (BPO) has transformed into a true partnership where the clients and the BPO service provider take a deeper ownership of developing, transforming and driving changes with the supporting digital application tools. What can we expect in the future and how will the industry change? How will factors such as pricing and digitalization work in the future? We will share some real-life examples: a few case studies will be presented that describes the challenges our client faced and how they were resolved through partnership with Capgemini BPO.
Defines maturity profiles across IT organizational capabilities to transform organization from cost-center to value-center.
Whether a program is designed to enable a transformational change or, ongoing continuous improvement changes CIP provides the structure to select and use those components of the IT-CMF framework that are most relevant to their program at any point in time. It points to information, tools and templates, education and assessments when they are most appropriate on the user’s CIP roadmap
Pivotal for Training Organisations provides a single integrated hub to support all GP training functions.
The latest release provides users with an intuitive and easy to use
web interface to access information from any device.
The new Business Analytics and dynamic dashboard capability
provides realtime insights into operations and training progress.
THE POWER OF DIGITAL TECHNOLOGIES AND POSITIVE TRANSFORMATION ON BUSINESSES.pdfPaul Mbua
The training focused on The Power of Digital Technologies and the positive transformation they can have on their businesses.
Objectives Included:
•Clear Understanding of digital transformation
• Assessing your level of digital transformation
• Things to Consider in your digital transformation journey
• Digital transformation framework and strategy
• Effective use of tools and their Application
MavenVista is a one-stop solution for procurement management software and system. We deliver intuitive software solutions to control your procurement process with the experience of industry experts.
5 Ways to Enhance the Customer Experience with Gainsight PXProduct School
Takeaways:
- Gainsight PX is helping businesses, like Kount, deliver world-class customer experiences
- Putting your product at the center of the customer experience enables personalization and scale
- Elite product analytics and the ability to engage users in your product and give product, CS, and PX team's the ability to craft and evolve that experience.
Best Practices in Implementing Social and Mobile CX for UtilitiesCapgemini
Are you having difficulties in implementing a modern customer experience solution strategy that meets your customers’ needs across all interaction channels, including mobile and social?
This presentation highlights best practices for the design and implementation of effective CX strategies adapted to the utilities industry.
Presented at Oracle OpenWorld 2014 by Bruna Gapo, Oracle's Utilities Industry Director, Ajay Verma, Capgemini's Global Utility Practice Leader, and Victor Jimenez, Capgemini Utilities Executive.
http://www.capgemini.com/oracle
Remodel Your Marketing With Analytics And DashboardsRegalix
Title: Remodel Your Marketing With Analytics and Dashboards
Presenter: Koen Pauwels
Description:
In this webinar, Remodel Your Marketing With Analytics and Dashboards, Koen Pauwels shares in-depth, best-in-class approaches and how you can leverage the full spectrum of analytics and dashboards to be proactive in uncovering meaningful insights to add to your decision making firepower so that you can achieve above-market growth.
Key Takeaways:
· How to convert data into productive action
· Ways to use marketing analytics to improve decisions and reap rewards
· Which metrics industry leaders rely on to make decisions
· Ways to measure your marketing success
Kockpit is the guiding Business Intelligence and data analytics company equipped to deliver business analytic solutions like data warehousing solutions and ETL solutions for a myriad of domains.
Leverage Customer Data to Deliver a Personalized Digital ExperiencePerficient, Inc.
Extreme volumes of consumer data such as interests, behavioral patterns, and purchases are created each day across a variety of applications and devices. Companies must analyze these patterns and interactions to create a total view of their customer that incorporates more than simple demographics. This complete picture of the customer enables companies to provide personalized consumer experiences, meet the increasing demands of the marketplace, and ultimately prevent customer attrition.
Creating a personalized customer experience involves intuitive integration of all available data sources, prescribing the proper action through analytics and automatically tailoring the action through high-speed complex event processing. Many refer to this process as creating a 360-degree view of the customer, and achieving it requires a unified and comprehensive information governance strategy. Architecture, process, and skill sets must be aligned to achieve the responsiveness and accuracy that is required to meet customer expectations.
Our webinar covered:
-How to address the demands of the “Me” generation
-Pragmatic solutions and architecture approaches to the challenges of Big Data in motion and at rest
-The role of Big Data, analytics, events processing, and information management in personalized consumer interactions
-When, where, and how to process Big Data, and the issues surrounding the nebulous digital space
Customer-centricity is the new imperative, but most organizations are not prepared to transform the way they work to deliver a relevant, personalized customer experience at scale. Designed for those who have been exposed to Journey Mapping, this interactive workshop will share Accenture’s Customer Journey Management framework for guiding the omni-channel customer experience with agility and at scale. During the session you will assess your organization’s design, governance and operating model dimensions to identify capability gaps in delivering on your vision of customer-centricity.
In a working session you will prioritize the gaps in your organization’s capabilities to implement the Customer Journey Management framework. The workshop will help you visualize how to manage the dramatic increase in data, segments, content, collaboration, and compliance that come with high-fidelity journey mapping and omni-channel marketing. We will discuss your specific challenges, as well as real world examples of operating model innovations from companies across industries and levels of maturity. This session will help you prepare your company to identify and respond to customer experience opportunities with new levels of agility and scale.
Similar to Digital Business - Powering Prosperity by Intuit Head of PM & Group PM (20)
Webinar How PMs Use AI to 10X Their Productivity by Product School EiR.pdfProduct School
Explore AI tools hands-on and smoothly integrate them into your work routine. This practical experience is here to empower you, offering insights into the mindset of successful Product Managers. Learn the skills to become a more effective Product Manager.
Main Takeaways:
Hands-On AI Integration:
Learn practical strategies for integrating AI tools into your workflow effectively.
Mindset Insights for Success:
Gain valuable insights into the mindset of successful Product Managers, unlocking the secrets to their achievements.
Skill Empowerment for Growth:
Acquire essential skills that empower your evolution toward becoming a more effective and impactful Product Manager.
Webinar: Using GenAI for Increasing Productivity in PM by Amazon PM LeaderProduct School
In this webinar, you will learn how AI can take work off your plate, allowing you to focus on deep thinking or critical work. Cut out the drudge work in Product Management and get more out of your day.
Learnings:
Improve workflows that are high frequency - "manual tasks"
Increase the quality of output that has high importance - "brainy tasks"
Put GenAI to work today
Unlocking High-Performance Product Teams by former Meta Global PMMProduct School
Main Takeaways:
- High-Performing Team Dynamics: You’ll gain insights into fostering high-performance teamwork.
- Unveiling Team Personas: You’ll learn about different personas in the team and how to foster these differences.
- Decoding the Team Needs x Productivity Equation: You’ll learn about different team needs and how they correlate with engagement and productivity.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
6. Navin Kapoor and Sandeep Dukhande
Digital Business –
Powering Prosperity
November 11, 2019
7.
8. Intuit Confidential and Proprietary 8Intuit Confidential and Proprietary 8
MISSION
Transform Intuit to operate at the highest
level through technology
9. FOUNDATIONAL Accuracy and Compliance Security Data Stewardship
Align to Intuit Data Strategy
Enterprise Data
Standardization
Modernizing BI
CONVERGED DATA
Kill the clones
Converged capabilities
Time to Market
UNIFIED PLATFORMS
T4I STRATEGY
Cloud
SaaS
Automation
MODERNIZED TECHNOLOGY
10. Why are we building the Intuit Revenue Platform?
Deliver customer benefit through the One Intuit Ecosystem
Consolidate billing and commerce systems
Move services from offering monoliths to platform
Accelerate time to market
Build financial integrity and quality into the platform
‘Right for me’ buy experience for our offering teams and customers
Everything as a service
Guiding
Principles
The Intuit Revenue Platform is our target state platform as we move to the One
Intuit Ecosystem
11. What is the Intuit Revenue Platform?
Go-to-Market
Offer, Promotion
and Pricing creation
Order Placement
Self Service,
Agent
eCommerce
Shopping Cart
Awesome customer
buy experience
Centralized Controls
Compliance
Restricted party screening,
embargoed countries
Entitlement
Service, Fulfillment,
De-Entitlement
Billing
Recurring, One
Time, Usage
Payment
Processing
Cash to Intuit,
charges, refunds
Correspondences
Invoices,, Payment
Failures, Expiry
Taxes
State and local
taxes, exemption
Accounting
Recognize revenue
and close the books
Reporting
Analytical and
operational
Intuit
Revenue
Platform
Benefits
Customers
Easy access to all
Intuit offerings, single
and accurate bill, self-
serve capability,
awesome purchase
experience
Marketers
Faster go-to-market
setup and rapid
experimentation
Offering
Teams
Platform offered as
consumable services;
Fast onboarding
Sales & Care
Agents
Ability to quickly solve
our customers’ needs
Finance/IT
Financial integrity,
operational efficiency,
elimination of clones,
no revenue losses
Platform capabilities
are available as
consumable
services
Billing Commerce
12. Core Concepts
• Single, strategic integrated business platform with
easy to use REST services and configurable
widgets
• Supports all customer segments, partners and
channels
• Supports all business models, product lines and
monetization strategies
• Accelerated time to market through self-service,
end-to-end integration
• Global ready, compliance built in
• Customer centric
Target State – Intuit Revenue Platform (IRP)
13. South Africa
Rest of Europe
Malaysia
US
United States
Brazil
United Kingdom
France
Canada
Mexico
Australia
India
Global Reach
14. 2015
• Pilot launch
2016-2017
• International expansion
• Platform thinking
• Foundational capabilities with central controls
• Testing Automation
2018-2019
• Migrate volumes
• Standardization and simplification
• Platform convergence
2020-2021
• Innovation & Global Growth
• Support New business models
• Enable customer success & care savings
• Accelerate time to market for new offers &
pricing
Journey
16. Billing Capabilities
Business Models
Wholesale
Subscription
Usage
Add-on
Segments
Small Business
Accountant
Self Employed
Contractor*
Markets
USA
Canada, UK, Australia
Singapore, India, Brazil
Rest of World
Rest of Europe
Channels
Web
Agent
Partner
Mobile*
Retail*
Foundational
Entitlement
Item & Pricing
Finance Control
Revenue Management
Note: * items are planned
17. Billing Capability Map
Item &
Pricing
Sales Care Cart Quote BillingOrder Payment
Revenue &
Accounting
Lifecycle &
Approval
management
Global
Ready
Mass offer
publication
Clone offer
Segmented
Price
Increase
Wholesale
Bulk Promo
Wholesale
Multi-
Company
Promo
Telesales
only offer
Subscription
Signup,
Upgrade,and
Subscribe
Agent Billing
History
Cancel auto
renewal
Update
Payment
Adjustment
& Refund
Manual
Discount
Switch Offer
Immediate
and future
dated
Tax Inclusive
or Exclusive
Async &
Sync
Processing
Order Fallout
Handling
Payment
Validation
Finance
Control &
Compliance
Bulk
Processing
Centralized
Entitlement
Monthly &
annual
subscription
Trial
Management
Add-on
Support
Price
Protection
Window
Collections &
payment
retries
Invoice and
other
corresponde
nces
Wholesale
and non-
wholesale
Usage billing
Global
payment
support
(CC, DD)
PCI
Compliance
Follow on
credit
Chargeback
& return
processing
CC Updater
Subscription
revenue
recognition
Wholesale
collectability
control
Dynamic GL
account
Global legal
entities
Operational
& Analytic
Reporting
User Limit
Support
Direct Multi-
Company
Promo
IVR
To merge w/
Commerce
Persisted
Quote
Bundle
External
Billing
Retail
One time
purchase
Early Opt-in /
Opt—to Buy
Now Promo
Mobile
One-time
Coupon
Payment
Widget
Fraud
Detection
606
Global Tax
Subscription
opt-in,
upgrade,
downgrade,
cancel,
resubscribe
Global
language &
currency
support
PlannedExisting