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Attribution - Should we really care?
Tweet me questions and comments to @therustybear
This is my presentation - I’m not
going to talk for the next minute
or so
@therustybear
You now have 20ish slides of
RANT.
I’m sorry in advance
@therustybear
(i’m really not)
90% of what i’m going to
present you might not be TRUE
today
@therustybear
But please pay attention - as if
it’s not true tomorrow i’m out of
a job!
@therustybear
I’m betting pretty much my
entire career that people
actually give a shit about the
truth
@therustybear
and by the truth I mean that
brands and the way that
consumers interact with them
matters
@therustybear
marketing is not just about
followers and retweets or likes.
@therustybear
Marketing is, and has always
been about attention
management
@therustybear
We can adjust what we do
based on what we know.
@therustybear
And we know a friggin lot!
what we dont do…
@therustybear
is know what we know
@therustybear
but the scariest thing…
@therustybear
is even when we know, we don’t
always know what the right
things are to do
@therustybear
Digital Analytics and what is can
do for businesses is incredible
@therustybear
Its the beacon…the Rudolf… it
should be the guiding light of
the digital renaissance
@therustybear
Today its the scaffolding - yeah
it helps the building…
@therustybear
But it should be in the mind of
the architect, the plans and
engrained in the foundations
through to the roof.
@therustybear
Screw “BIG DATA”
@therustybear
Terms like that are created to try
to help people understand
things simply
@therustybear
Data analytics is not simple. But
its use is!
@therustybear
Invest time in understanding the
true value of your data. What it
can bring and you’ll be 10 steps
ahead of 99% of marketers
today.
@therustybear
#rantover
@therustybear
What is
Attribution?
@therustybear
“The process of quantifying the impact of multiple
marketing exposures and touch-points preceding a
desired outcome”
@therustybear
“The process of quantifying the impact of multiple
marketing exposures and touch-points preceding a
desired outcome”
@therustybear
Models? Should we Care?
Last Click
First Click
Distributed
Bathtub
Time Decay
Random (Custom)
Who actually understands this crap?
Do all data scientists wear glasses?
The 80 / 20 rule
What 80 / 20 looks like in reality
20%
Technology
80%
People
What 80 / 20 looks like in reality
20%
Technology
80%
People
20%
Dirt
80%
Clouds
Lets talk about attribution in the
real world
@therustybear
Please do not use this slide
We need to define how we can
understand each stage
@therustybear
without definition what
differentiates us and “them”
@therustybear
The key issues with doing
attribution well are
not technical, they are
phycological
@therustybear
We have to change business
mindset before we can truly
change business
@therustybear
Lets talk about what is possible
today…
and by possible i mean I did it last month, this month and next
week….
@therustybear
What is possible
• TV Data, Radio.. All ATV data aligned with online
• Overlay of geographic ATL information to sale performance online
• Social media sentiment analysis post tv spot by geography and
demo
• Algorithmically calculating next best action for post campaign
• Algorithmically stopping and starting campaigns
• Connection between marketing, CRM and CS datasets
• Econometrics and Price Yielding based on real time data
• Connecting Sales and Revenue from offline interactions to touch—
points both online and offline (including meetings and call backs)
The data I use is probably 80%
right…If that
@therustybear
Its not about data accuracy
I’m not trying to land a plane
@therustybear
I’m trying to find out why
people want to go abroad
@therustybear
The Internet of Things
What are the issues
• Filter bubbles with multi device
• Focus on cookies
• Technology keeping up (IOT)
• Being used by people to prove an answer they have already
• Being pushed into businesses by the wrong people
• Being managed by the wrong people
• Not being managed at all - no insights or actions
• Not visualised in the right way to the business
Theres no right answer -
attribution is not a plug and
play system
@therustybear
I’m sorry
@therustybear
If you take one thing away - the
next time someone saying
attribution please know this
@therustybear
Attribution is NOT only for
econometrics modelling
@therustybear
Attribution is NOT only channel
budget distribution
@therustybear
Attribution is NOT only sales
funnel management
@therustybear
Attribution is NOT going to
make you look smart on its own
@therustybear
Attribution should allow you to
better understand consumers
that engage with you
@therustybear
in
partnership
with
Russell McAthy
Managing Director
russell@deliverinsight.co.uk
Thank
you
for Listening
Any Questions?
If you have any follow up
or would like the slides
Russell McAthy
@therustybear
www.deliverinsight.co.uk

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Digital Attribution - should we care? - #SAScon @therustybear

  • 1. Attribution - Should we really care? Tweet me questions and comments to @therustybear
  • 2. This is my presentation - I’m not going to talk for the next minute or so @therustybear
  • 3. You now have 20ish slides of RANT. I’m sorry in advance @therustybear (i’m really not)
  • 4. 90% of what i’m going to present you might not be TRUE today @therustybear
  • 5. But please pay attention - as if it’s not true tomorrow i’m out of a job! @therustybear
  • 6. I’m betting pretty much my entire career that people actually give a shit about the truth @therustybear
  • 7. and by the truth I mean that brands and the way that consumers interact with them matters @therustybear
  • 8. marketing is not just about followers and retweets or likes. @therustybear
  • 9. Marketing is, and has always been about attention management @therustybear
  • 10. We can adjust what we do based on what we know. @therustybear
  • 11. And we know a friggin lot! what we dont do… @therustybear
  • 12. is know what we know @therustybear
  • 13. but the scariest thing… @therustybear
  • 14. is even when we know, we don’t always know what the right things are to do @therustybear
  • 15. Digital Analytics and what is can do for businesses is incredible @therustybear
  • 16. Its the beacon…the Rudolf… it should be the guiding light of the digital renaissance @therustybear
  • 17. Today its the scaffolding - yeah it helps the building… @therustybear
  • 18. But it should be in the mind of the architect, the plans and engrained in the foundations through to the roof. @therustybear
  • 20. Terms like that are created to try to help people understand things simply @therustybear
  • 21. Data analytics is not simple. But its use is! @therustybear
  • 22. Invest time in understanding the true value of your data. What it can bring and you’ll be 10 steps ahead of 99% of marketers today. @therustybear
  • 25. “The process of quantifying the impact of multiple marketing exposures and touch-points preceding a desired outcome” @therustybear
  • 26. “The process of quantifying the impact of multiple marketing exposures and touch-points preceding a desired outcome” @therustybear
  • 27. Models? Should we Care? Last Click First Click Distributed Bathtub Time Decay Random (Custom)
  • 29. Do all data scientists wear glasses?
  • 30. The 80 / 20 rule
  • 31. What 80 / 20 looks like in reality 20% Technology 80% People
  • 32. What 80 / 20 looks like in reality 20% Technology 80% People 20% Dirt 80% Clouds
  • 33. Lets talk about attribution in the real world @therustybear
  • 34. Please do not use this slide
  • 35. We need to define how we can understand each stage @therustybear
  • 36. without definition what differentiates us and “them” @therustybear
  • 37.
  • 38. The key issues with doing attribution well are not technical, they are phycological @therustybear
  • 39. We have to change business mindset before we can truly change business @therustybear
  • 40. Lets talk about what is possible today… and by possible i mean I did it last month, this month and next week…. @therustybear
  • 41. What is possible • TV Data, Radio.. All ATV data aligned with online • Overlay of geographic ATL information to sale performance online • Social media sentiment analysis post tv spot by geography and demo • Algorithmically calculating next best action for post campaign • Algorithmically stopping and starting campaigns • Connection between marketing, CRM and CS datasets • Econometrics and Price Yielding based on real time data • Connecting Sales and Revenue from offline interactions to touch— points both online and offline (including meetings and call backs)
  • 42. The data I use is probably 80% right…If that @therustybear
  • 43. Its not about data accuracy I’m not trying to land a plane @therustybear
  • 44. I’m trying to find out why people want to go abroad @therustybear
  • 45. The Internet of Things
  • 46. What are the issues • Filter bubbles with multi device • Focus on cookies • Technology keeping up (IOT) • Being used by people to prove an answer they have already • Being pushed into businesses by the wrong people • Being managed by the wrong people • Not being managed at all - no insights or actions • Not visualised in the right way to the business
  • 47. Theres no right answer - attribution is not a plug and play system @therustybear
  • 49. If you take one thing away - the next time someone saying attribution please know this @therustybear
  • 50. Attribution is NOT only for econometrics modelling @therustybear
  • 51. Attribution is NOT only channel budget distribution @therustybear
  • 52. Attribution is NOT only sales funnel management @therustybear
  • 53. Attribution is NOT going to make you look smart on its own @therustybear
  • 54. Attribution should allow you to better understand consumers that engage with you @therustybear
  • 55. in partnership with Russell McAthy Managing Director russell@deliverinsight.co.uk Thank you for Listening Any Questions? If you have any follow up or would like the slides Russell McAthy @therustybear www.deliverinsight.co.uk