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DevOps Continuous Learning &
Experimentation
Murughan Palaniachari
http://www.unicomlearning.com/2017/Devops_Microservices_and_Containers_Summit_Bangalore/
Who am I?
Murughan Palaniachari
DevOps Coach, Speaker, Blogger, Trainer
Working @ Euromonitor
Organizer - Cloud and DevOps meetup
https://elevate-org.com/
https://devopsgames.com/
https://in.linkedin.com/in/murughan
@Murughan_P
With my Guru – John Willis
http://www.unicomlearning.com/2017/Devops_Microservices_and_Containers_Summit_Bangalore/
Books for Continuous Improvement
@Murughan_P
Agenda
• DevOps 3 ways
• 3rd way – Continuous Learning
• Learning Organization
• Principles and Practices of High performing organization
• Purpose
• Kaizen
• Blameless post-mortem
• Improvement Kata
@Murughan_P
@Murughan_P
Continuous Learning
@Murughan_P
Continuous Learning
@Murughan_Phttps://courses.edx.org/courses/course-v1:LinuxFoundationX+LFS161x+2T2016/course/
Continuous Learning
Create Constancy of Purpose
@Murughan_Phttps://courses.edx.org/courses/course-v1:LinuxFoundationX+LFS161x+2T2016/course/
Principles and Practices
• Enabling organizational learning and Safety culture.
• Institutionalize the Improvement of Daily Work.
• Transform Local Discoveries into Global Improvements.
• Inject Resilience Patters into our daily work.
• Leaders Reinforce a Learning Culture.
• Institute game days to rehearse failures
• Enable everyone to teach and learn
• Create internal consulting and coaches to spread practices
• Fail fast, fail often. Learn from failures.
@Murughan_Phttp://itrevolution.com/devops-handbook
Learning Organization
@Murughan_P
Seven Dimensions of a Learning Organization
@Murughan_P
Dimensions of a Learning Organization
http://www.partnersforlearning
.com/questions.php
@Murughan_P
Learning Organization Culture
@Murughan_P
Netflix nine behaviours
@Murughan_P
Kaizen - practice of continuous improvement
Kaizen refers to activities that continuously
improve all functions and involve all
employees from the CEO to the assembly
line workers.
kaizen is improvement on Everyday,
Everywhere, Everybody - Masaaki Imai
kaizen aims to eliminate waste
@Murughan_P
Blameless Post-mortem
@Murughan_Phttps://courses.edx.org/courses/course-v1:LinuxFoundationX+LFS161x+2T2016/course/
Blameless Post-mortem and a Just Culture
@Murughan_P
Having a “blameless” Post-Mortem process means that engineers
whose actions have contributed to an accident can give a detailed
account of:
• what actions they took at what time,
• what effects they observed,
• expectations they had,
• assumptions they had made,
• and their understanding of timeline of events as they occurred.
https://codeascraft.com/2012/05/22/blameless-postmortems/
Blameless Post-mortem
@Murughan_P
Blameless Post-mortem
@Murughan_P
Blameless Post-mortem
@Murughan_P
Improvement Kata
@Murughan_P
https://www.slideshare.net/mike734/introduction-to-the-improvement-kata
Improvement Kata
@Murughan_P
https://www.slideshare.net/mike734/introduction-to-the-improvement-kata
Take away
• Enabling organizational learning and Safety culture.
• Institutionalize the Improvement of Daily Work.
• Transform Local Discoveries into Global Improvements.
• Inject Resilience Patters into our daily work.
• Leaders Reinforce a Learning Culture.
• Institute game days to rehearse failures
• Enable everyone to teach and learn
• Create internal consulting and coaches to spread practices
• Schedule blameless post-mortem meetings after accidents occur
@Murughan_P

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DevOps continuous learning and experimentation

Editor's Notes

  1. Having a Just Culture means that you’re making effort to balance safety and accountability. It means that by investigating mistakes in a way that focuses on the situational aspects of a failure’s mechanism and the decision-making process of individuals proximate to the failure, an organization can come out safer than it would normally be if it had simply punished the actors involved as a remediation.