As enterprises transform their business and the way they consume infrastructure, there is a need for a new organizational unit, a Cloud Center of Excellence (CCoE), to ensure a successful transformation. As the acting center of knowledge, the CCoE is a bridge that connects all of the departments involved. It helps guide and accelerate the cloud journey. In this session, we discuss how your CCoE can develop a holistic cloud strategy designed to efficiently scale with your business. We share proven optimization and governance best practices from CloudHealth across RI management, and we identify underutilized resources and automatically governing rulesets.

1. S U M M I T
SA NTA CLA R A

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Developing Your Cloud Center of
Excellence Using CloudHealth
John McLoughlin
Director, Products
CloudHealth by VMware
D E M 0 3

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About CloudHealth: a leader in cloud management
GLOBAL OFFICES
HQ: Boston, MA
SANFRANCISCO
SYDNEY
AMSTERDAM
LONDON
TEL AVIV
SINGAPORE
PARIS
FORRESTERCLOUD COSTMONITORING & OPTIMIZATIONWAVE
LEADER
VMWARE + CHT: FORRESTERHYBRID CLOUD MANAGEMENTWAVE
LEADER / STRONG PERFORMER
VMWARE ANNOUNCES CH ACQUISITION
AUG. 27, 2018
“We will make
CloudHealth the
cloud operations
platform of choice
for the industry.”
- PatGelsinger, CEO VMware
ANNUAL CLOUD SPEND MANAGED
$8B+
DAILYASSETS MANAGED
1.8B
MONTHLY AVERAGE SAVINGS
25%+
DAILYREPORTS GENERATED
14K
CUSTOMERS | PARTNERS
4,500+ | 150+

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CLOUD 2.0

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Journey to the cloud
Reference: Stephen Orban’s Stages of Adoption
Hybrid
Architecture
Executive
Support
Educate Staff
Center of
Excellence
Culture of
Experiments
Cloud-First Policy
Engage
Partners

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Let’s double-click…
Hybrid
Architecture
Executive
Support
Educate Staff
Center of
Excellence
Culture of
Experiments
Cloud-First
Policy
Engage
Partners

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Defining a Cloud Center of Excellence (CCoE)
Who
Engineering / DevOps
IT / Cloud Ops
Cloud Architects
Cloud Custodians
Cloud Stewards
What
Cloud Capability Center
Cloud Competency
Center
Cloud Knowledge
Center
Community of Practice

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Regardless of what we call it…
Cross-functional
Observe, Learn,
Teach
Know the Best Tools
Engaged at All Levels
Best Practices &
Governance
Customer-Service
Centric

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4. Service Integration
The CCoE drives your cloud journey
TIME
MATURITY
1. Cost & Visibility
3. Governance
2. Security Compliance

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CCoE at Zendesk
• Mix of Cloud Ops & Business Analysts
• Liaise between Finance & IT/Ops
• Monitor spend & usage → optimize cost
• Engineering teams expected to manage to
budget

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CCoE at Trimble
• Small governance team, large
extended team
• Sitting outside Business Units
• Game-ify best practice metrics
• Host yearly conference → teaching
stakeholders about cloud custodian

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• Engineering-centric
• Team worked “bottoms up” with
Engineering team members
• Initial objectives → cost reduction
& standards/practices
• Frequent Executive education required
CCoE at Veracode

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How CloudHealth can help
Policy
Management
PlatformHybrid Cloud
Business
View
Knowledge
Partner
Platform

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Thank you!
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John McLoughlin
Director, Products
CloudHealth by VMware
Stop by and say hello at Booth 227!

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