As enterprises transform their business and the way they consume infrastructure, there’s a need for a new organizational unit, a Cloud Center of Excellence (CCoE), to ensure a successful transformation. As the acting center of knowledge, the CCoE is a bridge connecting all departments involved, guiding and accelerating the cloud journey. In this session, we discuss how your CCoE can develop a holistic cloud strategy designed to efficiently scale with your business. We share proven optimization and governance best practices from CloudHealth across RI management, identifying underutilized resources and auto-governing rulesets. This presentation is brought to you by AWS partner, CloudHealth by VMware.

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Developing Your Cloud Center of
Excellence Using CloudHealth
John McLoughlin
Director, Product Management
CloudHealth by VMware
D E M 0 4 - S

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About CloudHealth: a leader in cloud management
GLOBAL OFFICES
HQ: Boston, MA
SAN FRANCISCO
SYDNEY
AMSTERDAM
LONDON
TEL AVIV
SINGAPORE
PARIS
FORRESTER CLOUD COST MONITORING & OPTIMIZATION WAVE
LEADER
VMWARE + CHT: FORRESTER HYBRID CLOUD MANAGEMENT WAVE
LEADER / STRONG PERFORMER
VMWARE ANNOUNCES CH ACQUISITION
AUG. 27, 2018
“We will make
CloudHealth the
cloud operations
platform of choice
for the industry.”
- Pat Gelsinger, CEO VMware
ANNUAL CLOUD SPEND MANAGED
$8B+
DAILY ASSETS MANAGED
1.8B
MONTHLY AVERAGE SAVINGS
25%+
DAILY REPORTS GENERATED
14K
CUSTOMERS | PARTNERS
4,500+ | 150+

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CLOUD 2.0

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5. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T Reference: Stephen
Orban’s Stages of
Adoption
Hybrid
Architecture
Executive
Support
Educate Staff
Center of
Excellence
Culture of
Experiments
Cloud-First
Policy
Engage
Partners
Journey to the cloud

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Hybrid
Architecture
Executive
Support
Educate Staff
Center of
Excellence
Culture of
Experiments
Cloud-First
Policy
Engage
Partners
Let’s double-click…

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Defining a Cloud Center of Excellence (CCoE)
Who
Engineering / DevOps
IT / Cloud Ops
Cloud Architects
Cloud Stewards
What
Cloud Capability Center
Cloud Competency
Center
Cloud Knowledge
Center
Community of Practice

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Regardless of what we call it…
Cross-functional
Observe, Learn,
Teach
Know the Best Tools
Engaged at All Levels
Best Practices &
Governance
Customer-Service
Centric

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4. Service Integration
The CCoE drives your cloud journey
TIME
MATURITY
1. Cost & Visibility
3. Automation
2. Security and Governance

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CCoE at Zendesk
• Mix of Cloud Ops & Business Analysts
• Liaise between Finance & IT/Ops
• Monitor spend & usage → optimize cost
• Engineering teams expected to manage to
budget

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CCoE at Trimble
• Small governance team, large
extended team
• Sitting outside Business Units
• Game-ify best practice metrics
• Host yearly conference → teaching
stakeholders about cloud custodian

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• Engineering-centric
• Team worked “bottoms up” with
Engineering team members
• Initial objectives → cost reduction
& standards/practices
• Frequent Executive education required
CCoE at Veracode

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How CloudHealth can help
PlatformHybrid Cloud
Business
View
Knowledge
Partner
Platform
Policy
Management

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Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
John McLoughlin
Director, Product Management
CloudHealth by VMware
Stop by and say hello at Booth 607!