As enterprises transform their business and the way they consume infrastructure, there is a need for a new organizational unit, a Cloud Center of Excellence (CCoE), to ensure a successful transformation. As the acting center of knowledge, the CCoE is a bridge connecting all departments involved, guiding and accelerating your cloud journey. In this session, we discuss how your CCoE can develop a holistic cloud strategy designed to efficiently scale with your business. We share proven optimization and governance best practices from CloudHealth across RI management, identifying underutilized resources and auto-governing rule sets.

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Developing Your Cloud Center of
Excellence Using CloudHealth
Ennio Carboni
Product Line Manager, AWS
CloudHealth by VMware
S e s s i o n I D

2. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
About CloudHealth: A Leader in Cloud Management
GLOBAL OFFICES
HQ: Boston, MA
SAN FRANCISCO
SYDNEY
AMSTERDAM
LONDON
TEL AVIV
SINGAPORE
PARIS
FORRESTER CLOUD COST MONITORING &
OPTIMIZATION WAVE
LEADER
VMWARE + CHT: FORRESTER HYBRID CLOUD MANAGEMENT
WAVE
LEADER / STRONG PERFORMER
VMWARE ANNOUNCES CH ACQUISITION
AUG. 27, 2018
“We will make
CloudHealth
the cloud
operations
platform of
choice for the
industry.”
- Pat Gelsinger, CEO VMware
ANNUAL CLOUD SPEND
MANAGED
$8B+
DAILY ASSETS
MANAGED
1.8B
MONTHLY AVERAGE
SAVINGS
25%+
DAILY REPORTS
GENERATED
14K
CUSTOMERS | PARTNERS
4,500+ | 150+

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CLOUD 2.0

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5. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T Reference:
Stephen Orban’s
Stages of
Adoption
Hybrid
Architecture
Executive
Support
Educate Staff
Center of
Excellence
Culture of
Experiments
Cloud-First
Policy
Engage
Partners
Journey to the Cloud

6. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
Hybrid
Architecture
Executive
Support
Educate
Staff
Center of
Excellence
Culture of
Experiments
Cloud-First
Policy
Engage
Partners
Let’s Double-Click…

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Defining a Cloud Center of Excellence (CCoE)
Who
Engineering / DevOps
IT / Cloud Ops
Cloud Architects
Cloud Stewards
What
Cloud Capability Center
Cloud Competency
Center
Cloud Knowledge
Center
Community of Practice

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Regardless of what we call it…
Cross-functional
Observe, Learn,
Teach
Know the Best
Tools
Engaged at All
Levels
Best Practices &
Governance
Customer-Service
Centric

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4. Service Integration
The CCoE drives your cloud journey
TIME
MATURITY
1. Cost & Visibility
3. Automation
2. Security and Governance

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CCoE at Zendesk
• Mix of Cloud Ops & Business Analysts
• Liaise between Finance & IT/Ops
• Monitor spend & usage → optimize cost
• Engineering teams expected to manage
to budget

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CCoE at Trimble
• Small governance team, large
extended team
• Sitting outside Business Units
• Game-ify best practice metrics
• Host yearly conference → teaching
stakeholders about cloud custodian

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• Engineering-centric
• Team worked “bottoms up” with
Engineering team members
• Initial objectives → cost reduction
& standards/practices
• Frequent Executive education required
CCoE at Veracode

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How CloudHealth Can Help
PlatformHybrid Cloud
Business
View
Knowledge
Partner
Platform
Policy
Management

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Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Ennio Carboni
Product Line Manager, AWS
CloudHealth by VMware
Stop by and say hello at Booth 420!