Matt Wrye, a Lean Implementer that has a passion for continuous learning was my guest on the Business901 podcast, Developing a Learning A3. This is a transcription of the podcast.
Robert B. Camp was my guest on the podcast, A Story of Sustaining Lean. Throughout his career, he has performed roles that have drawn heavily on his increasing body of Lean knowledge and experience. He is a board member of the Association for Manufacturing Excellence and the author of Go and See: A Journey about Getting to Lean, and most recently Sustainable Lean: The Story of a Cultural Transformation. This is a transcription of the podcast.
Problem solving, the core of lean implementationBusiness901
This is a transcription of a Business901 podcast with Tracey Richardson, president of Teaching Lean Inc.. She has over 22 years of experience in Toyota methodologies including: Lean Problem Solving, Quality Circles, Lean Manufacturing tools, Standardized Work, Job Instruction Training, Toyota Production System, Toyota Way Values, Culture Development, Visualization (Workplace Management Systems), Continuous Improvement (Kaizen), Meeting Facilitation/Teamwork, and Manufacturing Simulations.
It took me two podcasts, Patterns of Behavior affect Projects and Lesson Learned in Project Management to capture the thoughts of Mel Bost, author of the highly regarded blog, “MEL BOST PMO EXPERT. In the Blog, Mel addresses structure, activities, and behavior of a Program Management Office (PMO) environment. This is a transcription of both podcasts.
Timothy W. Fowler (also known as The Right Brain) is CEO of BusinessLeadership.com. He details numerous process improvement efforts utilizing right-brain dominant-skills in this transcription of the Business901 podcast, Are right brain thinkers better leaders?
Dr. Charles Burnette created iDeSIGN, a Design Thinking course for children. He freely shares this information on his website idesignthinking.com. This is a transcription of the podcast, A Platform for Teaching Design Thinking.
Robert B. Camp was my guest on the podcast, A Story of Sustaining Lean. Throughout his career, he has performed roles that have drawn heavily on his increasing body of Lean knowledge and experience. He is a board member of the Association for Manufacturing Excellence and the author of Go and See: A Journey about Getting to Lean, and most recently Sustainable Lean: The Story of a Cultural Transformation. This is a transcription of the podcast.
Problem solving, the core of lean implementationBusiness901
This is a transcription of a Business901 podcast with Tracey Richardson, president of Teaching Lean Inc.. She has over 22 years of experience in Toyota methodologies including: Lean Problem Solving, Quality Circles, Lean Manufacturing tools, Standardized Work, Job Instruction Training, Toyota Production System, Toyota Way Values, Culture Development, Visualization (Workplace Management Systems), Continuous Improvement (Kaizen), Meeting Facilitation/Teamwork, and Manufacturing Simulations.
It took me two podcasts, Patterns of Behavior affect Projects and Lesson Learned in Project Management to capture the thoughts of Mel Bost, author of the highly regarded blog, “MEL BOST PMO EXPERT. In the Blog, Mel addresses structure, activities, and behavior of a Program Management Office (PMO) environment. This is a transcription of both podcasts.
Timothy W. Fowler (also known as The Right Brain) is CEO of BusinessLeadership.com. He details numerous process improvement efforts utilizing right-brain dominant-skills in this transcription of the Business901 podcast, Are right brain thinkers better leaders?
Dr. Charles Burnette created iDeSIGN, a Design Thinking course for children. He freely shares this information on his website idesignthinking.com. This is a transcription of the podcast, A Platform for Teaching Design Thinking.
Robin Lawton has been a long time favorite of mine. His book, Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed offers some valuable insights even though it was written 20-years ago. I still use it on a regular basis and find it valuable in assisting people to more service centered thinking. The podcast with Rob, Let’s Talk Voice of Customer is an excellent resource for both sales and marketers and quality professionals. This is a transcription of the Business901 podcast with Robin.
Using Design Thinking for Growth is a transcription of a Business901 podcast.. It contained great thoughts on how Design Thinking may be to Business Growth the way Lean and Six Sigma has been to quality.
AuraTalk is a free e-zine by Aura PR which is geared towards helping SMEs stand out by having a clear PR and communications strategy, using up-to-date skills and tools.
AuraTalk is written to give handy tips for small businesses and a bit of insight into Aura's own work and news.
Visit www.aura-pr.com to see how we can help you and your business.
The final e-zine of 2016 from Aura PR, helping SMEs with hints and tips for using PR to win in business. Also including some Aura news, images and the cover is always an original image by Aura's Laura Sutherland.
**Issue 4 covers the first PR festival in the UK (www.prfest.co.uk), new client wins, Aura's summer intern blog about being an Aura intern, the difference between paid and earned media, AMEC's new measurement framework and a client spotlight, The Lighthouse, Scotland's Centre for Design & Architecture.
Visit www.aura-pr.com for more information about Aura and how we can help your business grow.
This is a transcription of the Business901 podcast, A Strength Based approach to Lean and Six Sigma. Using various strength-based approaches such as Appreciative Inquiry, David Shaked of Almond-Insight has created a radically different way to approach Lean Six Sigma.
Robin Lawton has been a long time favorite of mine. His book, Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed offers some valuable insights even though it was written 20-years ago. I still use it on a regular basis and find it valuable in assisting people to more service centered thinking. The podcast with Rob, Let’s Talk Voice of Customer is an excellent resource for both sales and marketers and quality professionals. This is a transcription of the Business901 podcast with Robin.
Using Design Thinking for Growth is a transcription of a Business901 podcast.. It contained great thoughts on how Design Thinking may be to Business Growth the way Lean and Six Sigma has been to quality.
AuraTalk is a free e-zine by Aura PR which is geared towards helping SMEs stand out by having a clear PR and communications strategy, using up-to-date skills and tools.
AuraTalk is written to give handy tips for small businesses and a bit of insight into Aura's own work and news.
Visit www.aura-pr.com to see how we can help you and your business.
The final e-zine of 2016 from Aura PR, helping SMEs with hints and tips for using PR to win in business. Also including some Aura news, images and the cover is always an original image by Aura's Laura Sutherland.
**Issue 4 covers the first PR festival in the UK (www.prfest.co.uk), new client wins, Aura's summer intern blog about being an Aura intern, the difference between paid and earned media, AMEC's new measurement framework and a client spotlight, The Lighthouse, Scotland's Centre for Design & Architecture.
Visit www.aura-pr.com for more information about Aura and how we can help your business grow.
This is a transcription of the Business901 podcast, A Strength Based approach to Lean and Six Sigma. Using various strength-based approaches such as Appreciative Inquiry, David Shaked of Almond-Insight has created a radically different way to approach Lean Six Sigma.
Craig Weber offers excellent advice and material on the most basic way of creating success, our conversations. An excerpt from the Business901 podcast, Working Conversations; "We don’t focus on the conversations much, partly because we lack the frameworks. We’ve got a lot of good frameworks and strategies out there for how to structure an organization, how to set up your IT. Yes, all the technical stuff we’re good at. The conversation stuff we kind of lack a little structure, lack a little rigor. We’re just not trained to pay attention to it or to give it as much focus as we’re at other aspects of building a good work relationship."
This is a transcription of the podcast. Working Conversations;
Ed Muzio, president and CEO of Group Harmonics was my guest on the Business901 Podcast. This is a transcription of the podcast, Creating a Great Workplace. We had a great discussion on his new book, Make Work Great: Super Charge Your Team, Reinvent the Culture, and Gain Influence One Person at a Time. He is a leader in the application of analytical models to group effectiveness and individual enjoyment. I thought it was a must listen for Kaizen Leaders and participants. Ed gives some great tips and tools that can be instantly implemented. I was very impressed on his ease of explanation and mastery of the subject.
Ric Dragon’s organization is DragonSearch, one of the best boutique SMM (social media marketing) and SEO agencies in New York. Ric appeared on the Business901 podcast, Using Lean Thinking in Social Media. He recently authored Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever. This is a transcription of the podcast.
TlS: Theory Of Cosntraints & Lean Six SigmaBusiness901
Mark Woeppel, the President of Pinnacle Strategies was my guest on the Business901 podcast and this is the transcript of our discussion about the integration of TOC and LSS.
We discussed applying Lean principles to Small Business. Ankit is a Lean Practitioner that has taken his expertise to the front-line of many small business. Little theory was discussed in this conversation.
Larry Rubrich of WCM Associates LLC has over 35 years of experience in engineering and manufacturing in the automotive, industrial, and consumer product areas. This is a transcription of our podcast, A Lean Perspective on Construction.
Ken Rolfes of KDR Associates was my guest on the Business901 podcast. This is a transcription of the podcast. Our conversation centered Lean 3P, Customer Centricity and the upcoming AME Conference in San Antonio.
Through-put Accounting methods and the application of the knowledge that we gain from this information. We discussed the use of accounting throughout the organization for developing predictive measures versus reactive. This is not your regular accounting discussion.
The Lean Concept of Respect for People was the topic of my recent podcast with David Veech. After reading the transcription of the podcast, I realized how much we talked about individuals and how they perform within teams. David has some great points. This transcription is well worth the time to read.
Steve Portigal. author of Interviewing Users: How to Uncover Compelling Insights, is the founder of Portigal Consulting. Steve was my guest on the Business901 podcast, Uncovering Compelling Insights. This is a transcription of the podcast.
Customer Value Mapping: Using customer value mapping to understand what custo...Business901
Customer value mapping is a qualitative approach that looks at the perceived value of a product or service from the customer’s perspective.
The Business901 Fractional Marketing Services allow customers to focus on their core operations while the business development and marketing experts at Business901 handle customer-facing campaigns. The plans are tailored to each business, considering each company’s existing capabilities, budget, and industry.
Business901 offers a unique combination of traditional and progressive methods to maximize customer growth. Social media campaigns, in-person and online events, and partnerships with industry organizations are all available, depending on the company’s needs. Additionally, Business901 utilizes AI-based tools to accelerate the sales and marketing process. This modern approach ensures that customers get the most out of their time and budget.
“At the end of the day, Business901 is focused on providing clients with the best experience possible,” said Dager. “We strive to give our clients access to the expertise and resources they need to succeed in their respective industries.”We act as teachers, consultants, strategists, or implementers. The program is designed around your desired deliverables with specific milestones and time frames to meet your outcomes.
Are you looking at growth through the right lenses? Or are you still operating in the Doom Loop? Is your disciplined actions focused on experimentation?
Jim Collins has been talking about the Flywheel Effect for many years and most of us (should) know the intricacies behind the concept. Reviewing the recent book Experimentation Works, author Stefan Thomke reinforces this effect through Booking's Growth Flywheel and his own 7 System Levers.
Expanding on just 3 of the 7 levers:
1. Scale: Number of experiments per week, months, or year
2. Scope: Extent to which an organization’s employees are involved in experiments
3. Speed: Time from formulating a hypothesis to completing an experiment
In the past, I have written about using the Lean trio of SDCA, PDCA, EDCA with an umbrella of CAP-Do or in Non-Lean terms; Standard Work, Continuous Improvement, Design Thinking (Exploration), and Reflection.
In the book, Cracked it!: How to solve big problems and sell solutions like top strategy consultants, the authors lay out their 4s Framework in much the same manner with a flowchart to guide you through the use of it. Their dive into each discipline is excellent. Enjoy the read.
The part of the framework that they took the time with that most problem-solving books don’t is the Sell Stage. Of course, I am partial to that area but even though I am, when doing it for myself, I often just think people get it. Everyone wants to grow revenue or save time and money?
I also like that though it is convenient to put documentation at the end and part of this stage, I took a little deeper meaning from it. The part of sustaining, and even improving again often rests on the idea of how we deliver/sell the results.
Branops - Making Your Story Your StrategyBusiness901
In BRANOPS, we scale by looking at marketing from a Growth Mindset. We don’t start with a complex market and try to work back by tweaking and modifying it.
Roles of Intuition & Rationality in Strategic DecisionsBusiness901
Author Julia Sloan in the book, Learning to Think Strategically, emphasizes the need for both a Creative and Rational balance in the approach.
Sloan says, "Without a well-honed intuitive sense, problem analysis can remain clinical, sanitized, and ineffectual, in that problems are exposed only superficially and analyzed without much, if any, examination of the “truthfulness” of their cause. Rationality then plays the critical role of identifying relevant information and analyzing facts." I find her approach the rest of the book equally enlightening.
This process reminds me of the Divergent/Convergent Design Think approach and equally similar to Disney’s Creative Strategy: Dreamer, Realist, and Critic approach.
I have both an electronic and audion version of the book. It is a good listen. Amazon: Learning to Think Strategically 4th Edition https://amzn.to/2Z1vyKB
Onboarding Freelancers LinkedIn Group Deck Business901
Would you contribute to empowering Freelancers in your work environment?
Please consider joining this LinkedIn Group:
https://lnkd.in/eRuGzsm
As the use of Freelancers proliferate across organizational departments new ways of thinking are required. We have created instances of success in employee onboarding but often we have similar expectations of Freelancers in very condensed cycles.
This group is intended first and foremost to create awareness of these issues and elaborate on ideas for enhancing the flow of work between the stakeholders.
Lean Scale Up: Lean as a Growth StrategyBusiness901
The Lean Scale-Up ebook has been a handout and lead generator on my website for several years. It was created with the understanding that if you can build a culture of PDCA, a culture of learning, growth becomes part of everyone’s job.
It is this aspect I have always believe that separates good companies from great companies.
Social Media Analytics For International MarketersBusiness901
This Prime Target Webinar will provide insights on how social media analytics can be used for International Market Research.
Topics Covered:
1. Five Advantages to using social media analytics for international marketing
2. Social media – source for market research unexploited by companies
3. Learn to understand and track our markets and competitors in our target countries
4. Discover reliable tools adapted for small companies
More Info & Registration:
https://www.bigmarker.com/prime-target/SOCIAL-MEDIA-ANALYTICS-FOR-INTERNATIONAL-MARKETERS
In creating an International Strategy, "Where to play" is a critical component, maybe the most. And the scariest part is that it can change rather quickly. What is your risk? Are you prepared?
This is an excerpt from a recent Prime Target and Euromonitor International webinar about risk hosted by Tatiana Miron: https://lnkd.in/eXr_8dU
PrimeTarget.tech helps SMEs and startups accelerate growth and improve performance globally through the power of data and analytics. The management team is versatile and abreast in growth hacking for companies with global ambitions. Their purpose is to open access to small and medium enterprises to a fundamentally new approach in decision making with regards to global strategies, one designed to match today's fast pace of change and new technologies.
Get On Track with a Strength-Based Sales and Marketing ApproachBusiness901
If the video does not play in the 2nd slide, this is the YouTube Link: https://youtu.be/fmWWut0rjBY
The video incorporates the disciplines I use within a Strength-Based Sales and Marketing effort. Taken from great leaders of Appreciative Inquiry, it may look complicated but all of these are founded on the basic principles of AI.
Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Most people struggle to obtain this mindset without training. We have just been conditioned otherwise. I always use the example that is about obtaining the flow of what and how versus the drilling down of why. In sales and marketing when you analyze your wins instead of your losses it makes you 10X more likely to understand the events that trigger decision-makers to become motivated about buying your product or service.
More info at https://business901.com/
Faces of Change 2 - Social Emotional Learning ProgramBusiness901
The Faces of Change 2 Introductory Program provides a foundation for teachers, parents, social workers and mentors to understand how and what that relationship should look like for students presently and in the future. By using the Faces of Change Timeline as a central focus we will introduce the central theme of the Faces of Change 2 program. Participants are provided with the groundwork on how to use Faces of Change activities in the classroom while counseling, advising, or serving as an advocate for the student.
A recent presentation for a small group of manufacturers on Lean Sales and Marketing. We concentrated primarily on creating a marketing space utilizing Lean and Blue Ocean principles.
Are You Interested in Esports Advertising? Are you unsure of how to get started?
Take a look at the following Ad Deck and see if you would like to test the waters.
More information: Business901, https://business901.com
KM Cyber Security, https://www.kmcybersecurity.com/
Keatron Evans is the Managing Partner at KM Cyber Security, LLC
and responsible for global information security consulting business which includes penetration testing, incident response management/consulting, digital forensics, and training.
Intel E5/Gold processors, SSD drives in RAID 10, 10Gbps network interfaces, enterprise-grade RAM, peering with multiple Tier-1 networks for excellent latency, and more. - At pricing that is hard to believe.
Understand the Purpose Behind the QuestionBusiness901
The ability to ask good questions is essential in today’s world. However, as Stephen Covey categorized in one of his 7 Habits; “Seek first to Understand, then to be understood.” Or another way Dale Carnegie phrased this, “To be interesting, be interested.” To accomplish this, I think one of the areas that most of could work on is to develop our ability to quickly recognize the purpose of the question. When we do this, it is much easier to align perspectives and therefore engage in collaborative efforts.
Adapted from the work of Stafford (2009) and from the book, Collaborating for Inquiry-Based Learning: School Librarians and Teachers Partner for Student Achievement by Virginia L. Wallace and Whitney N. Husid, the Purposes for Question diagram is an ideal training aid for me in sales and marketing.
Turning Reflection into Action using the Lean Process of CAP-Do Business901
The Lean Process of CAP-Do is how I initiate most projects. It creates a path towards capturing standard work, deciding what we what improve on, what we want to explore and not to be forgotten what we want to stop doing. This outline provides an introduction to using Lean for marketing and introduces the upcoming workshop on Marketing Action Research.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Developing a Learning A3
1. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Developing a Learning A3
Guest was Matt Wrye
Developing a Learning A3
Copyright Business901
2. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Matt Wrye is a Lean Implementer that has a passion for
continuous learning on all subjects related to business and lean.
He is the author of the popular blog “Beyond Lean,” which centers
on evolving leadership and changing business.
Matt has a Bachelor of Science degree from Purdue University in
Industrial Engineering. Among his other
accomplishments are Lean Principles and Kaizen
Certification from Lean Learning Center, Lean
Coach/Mentor, Proficient in Lean tools and
concepts, Shainin Red X Certified Journey and
Master Candidate, and a ProModel Simulation
Software expert. He is proud to have played a
large and significant role in starting the Smith
County Lean Consortium in Tyler, TX.
Below are several formats for your use. I
recommend viewing one before or during the listening of the
podcast.
Learning A3 Example PDF
Learning A3 Blank Template PDF
Learning A3 Blank Excel Template
Developing a Learning A3
Copyright Business901
3. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Transcription of the Podcast.
Joe Dager: Welcome, everyone. This is Joe Dager, the host of
Business901 podcast. With me today is Matt Wrye. Matt is a lean
implementer that has a passion for continuous learning on all
subjects related to business and lean. He has been a site lean
leader executing strategies to improve the business. He is the
author of the popular blog "Beyond Lean," which centers on
evolving leadership and changing business. Matt, I would like to
welcome you. Could you fill in a few of the blanks in that
introduction?
Matt Wrye: Thanks Joe. It's an honor to be on here with all the
people that you've had on the podcast in the past. Right now, I
work for a company, our role is a member of a group that is
helping the business transform to a lean business model. It's a
large company and we do everything from creative art and design
to product design through manufacturing and distribution. It's a
wide range.
My background has included work from HVAC, consumer goods,
consumer electronics, metals. Where I got my biggest lean
experience was as an automotive supplier back in the early
2000s. So quite a range, moved around quite a bit and I have
enjoyed it a lot.
My degree is in industrial engineering, which has always had that
improvement, or doing-things-right kind of focus. When I was in
automotive and started working with Toyota and Nissan and
some of the other companies, as we were going down our lean
transformation path in our facility, it really stuck and hit home
with me and continued it ever since. I've met a lot of people and
done a lot of things that help continue to grow my learning and
everything from day to day.
Joe: Matt, you're pretty active with your blog. How often do you
post on it?
Developing a Learning A3
Copyright Business901
4. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Matt: Yes, I started a blog about two years ago and my goal for
the first year was three posts a week, just to try to keep it fresh
and keep ideas coming out there. I did that for a couple of
reasons. One, having an engineering background, my writing
skills are not all that good, or at least I felt they weren't that
good. So, I wanted to improve my written communication aspect.
That's writing and learning how to get my message out there in a
short and concise way was a goal. Earlier this year I added
another author to the site, Joe Wilson. By adding him, there are
now four posts a week. I do two and Joe does two posts a week.
So we keep the content going out and fresh weekly.
The blog has been a great way to meet new people too and just
my network and learning has grown immensely just from meeting
other bloggers out there and learning what they're doing. People
who may not be blogging, having conversations off to the side,
and it really helps incorporate some new ideas and stuff into my
work.
Joe: I think you've done a great job and I think it's one of the
more popular lean blogs out there. One of the things that caught
my eye recently was your "learning A3" post, where you took an
A3 and started laying it out for a standard method of learning.
That really intrigued me. What caused you to do that?
Matt: Well, with the group I'm working with, we were using A3s
and implementing A3s within our group on all kinds of
communications of how we work with our clients, writing up the
work that we're doing with our clients. One of the colleagues I
work with said that she had done them before from a learning
standpoint.
So not only is this the business result that we want out of going
from this current state to this future state but these are the
learning results we want from moving from one current state to
the new future state.
Developing a Learning A3
Copyright Business901
5. Business901 Podcast Transcription
Implementing Lean Marketing Systems
I'm engaged with an organization where, not only am I trying to
help them set up their business strategy for the year, and move
towards goals. One of our people goals is to take four people
within that organization and develop them to lean leaders. So, at
some point when I withdraw from that organization, they can
continue to run with it and stand on their own.
When my colleague had mentioned how to use an A3 for learning
it just kind of clicked with me and said, hey, let's try this for
these people that I'm coaching and teaching. That way we can
set goals, we have a format of knowing what we want to
accomplish. And we can measure that progress to whether we're
getting where we were hoping to go by the end of the year.
Joe: Why create an A3? Why not just a checklist on a piece of
paper in a file folder?
Matt: The A3 format, as we were trying to roll this out company-
wide to help people communicate better across our company on
the work that needs to be done and having high agreement of not
just what to do but how to do it, just put that thought process
that we were doing.
You know we kept saying, hey, it can be used for everything. The
A3 format is just a format to create discussion, to show where we
are at and where we want to go and tell a story as we get there,
a concise story. Though part of it was let's use this tool. It's
something for me to learn and see if it can fit in that format.
Number two is, in our group we keep saying, hey, we got to walk
the walk. We can't just ask people to do it. We got to show them
how we're doing it too for different things. I was lucky enough to
have three or four people that I'm working with to help them
learn about lean that were willing to say, yes, let's give this a
shot.
Developing a Learning A3
Copyright Business901
6. Business901 Podcast Transcription
Implementing Lean Marketing Systems
In fact one lady, just the other day, said, "Hey I'm so glad you
did this, because this helps me keep an eye on things and where
I want to go and what we want to do with all this." It was
something that she could hang, and it's just a reminder for her,
OK, I need to help complete this, I said I would do it by this time.
Let's do that and keep it focused and working on it.
Joe: It's not exactly like your typical A3, where the left-hand
side is the plan and the right-hand side is the do-check-act. You
formatted it slightly differently. Can you try to explain it and why
you used the blocks that you did?
Matt: The basic thing is we want to always understand our
current state and then our future state, so where we're at and
where we want to be. That's the, for the most part, the top half
of the sheet and so that way we can draw out bullet-points,
where we're at and have that conversation beforehand.
It's really affective when trying to set up something for like even
a kaizen event. You know, even a kaizen event, it's very easy to
determine where we're and where we want to be but what we
tend to forget to do a lot, is say, during this kaizen event we
want the members and the team members, participants to walk
out learning something about lean.
It may be just one or two small things, it's not an overall course
or anything like that, but if they can just start to get a handle on
a couple of the principles or rules of lean that we're implementing
then that would be a win. We're starting to spread that word
across. So that's what we do up there, is just kind of getting, I'll
say, the plan of where we're at and where we want to be.
The bottom half is more tactical. What is it from a learning
standpoint that we want them to learn, what is the specific
concept or principle or tool or whatever it may be. Then what are
the behaviors we want them to exhibit with this concept. What is
Developing a Learning A3
Copyright Business901
7. Business901 Podcast Transcription
Implementing Lean Marketing Systems
it that we really want them to see? If we went and watched them,
what would we see differently?
We have a target that we want to set, where do we want them to
be by the end of the year as far as understanding. We sit down
and have a conversation to say, where do you believe you're at
on this continuum? So we put that in where the actual is.
Then the last part of it is creating a time, or the action
items -- how we're going to accomplish getting from where they
believe they're at to the target condition and then a timeline. So
it becomes that plan part. Instead of doing it left to right, we just
kind of did it straight down instead of left to right.
Joe: I noticed that, I thought that was very good. One of the
things that you did not mention in starting out is that the first
step in your A3 was that you put a block in there -- the learning
needed related to a business need.
Which I think so many times we kind of forget about because we
think just generically - oh we learn about 5s or we learn about
some other lean practice is going to help us but tying it to a
business need is pretty important, isn't it?
Matt: Yes it is, and actually I mean just having that box brought
it to the forefront of my mind and made it a more conscious
effort, especially in something like a kaizen event or
problem-solving team or anything like that that says, so here's
the business need. Let's say it's a problem-solving team. Well,
from a learning standpoint, two things I may want them to walk
away from are understanding the PDCA process and the behavior
or the principles directly observing work.
During that problem-solving exercise and that team, as we're
going through the project, can always lay out things and how
we're going to do that and be able to see if people are moving
and starting to click with those two things.
Developing a Learning A3
Copyright Business901
8. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Whereas before, I would say it was more subconscious. You
know, not that I didn't want them to learn, I always figured,
yeah, they're learning it, we're going through it but now it
becomes more conscious and we can have that concentrated
conversation around it as opposed to just having that unspoken
conversation and you just assuming that that's what's happening.
Joe: When you start out with a current condition, is that
something that's related to the person or is this used more as a
group process, the current condition of where everybody's at?
Matt: It's both. It kind of depends on how you're going to use
the learning A3. So for a problem-solving team, or let's say you
are doing a kaizen event team, then that's probably going to be
more around the team and where they're at.
But if you are doing some kind of one-on-one coaching or
teaching then that current state would be more around where
that particular person is at. It would just depend on the usage of
the A3.
Joe: Did you make it very visual when you did it? I know you
didn't share the actual A3 that would be somewhat proprietary, I
would think. But did you make that visual or did you just break it
out in paragraphs?
Matt: I've done both. Actually a skill I'm working on because I'm
used to thinking in bullet-point format. I'm working on how do I
take bullet-points and make them pictorial to illustrate it a little
bit more and a little bit more concisely. In that case it ended up
being more bullet-point, is what the person and I went through.
Joe: It is the year of visual learning. I think we're all trying to do
that somewhat -- improve our sketching skills and drawing happy
faces more, because I think people relate and they remember
that so much easier.
Developing a Learning A3
Copyright Business901
9. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Matt: I would agree. The pictures are amazing at what sticks
with people just trying to relate something that creates the
conversation, so people can ask. I think that drawing pictures, it
seems to stick. It just is something that can give a person an idea
of what is wanted but isn't all the detail.
Trying to work with people in an A3 that aren't used to it, that's
the first thing that I try to talk with them is in order to tell a
good, concise story, you have to get a lot of stuff out of it that
traditionally we put into reports and everything.
So the 30 pages of support, I'm not saying don't have it, but it's
in the background. It's something that is supplemental to the A3.
If people ask the question of how do you get to this number, or
how do you determine this, then you can pull out the
supplemental materials and show them. I'll have to say, in 10
years of using A3 for different things, I've had that maybe
happen less than five times, where they've wanted to see all the
detail behind it.
I think it becomes more appreciated when it can become graphs,
pictures, flow charts with a quick explanation of what it is to tell
that story.
Joe: You outlined it very well on this, and one of the things I
wanted to complement you on that was the fact that you're
walking the walk. Many of us sit there and say, oh, you needed
an A3 over here, you needed to do this, and you needed to do
that. But when you look at your own way that you do things,
you're not necessarily practicing what you're preaching. You are,
so that's a great complement here.
Matt: I appreciate it. I'll tell you what it's not easy at times. I
mean, even the group I'm working with and I'm part of, we had
to sit down a year ago and looked at each other and said, "How
are we asking people to do this when we're not even doing it?"
Developing a Learning A3
Copyright Business901
10. Business901 Podcast Transcription
Implementing Lean Marketing Systems
That started to change our minds on how we had to approach our
work. Whether we're still good at it or not, I won't say.
We are making more of that effort to say, hey, we're asking you
to use the A3; we're using them, but here is how you can use
them and use them well. Because the first question we get from
an internal client, is, "Well, do you have any examples?" Or, "How
are you using it?"
Now, because we've gone through the pain of trying to use it and
the learning from it, we can give them hard copy examples, as
well as tell them, we went through the same thing that you're
going through, trying to understand what this is and this is and
how to put in on here, here's some pointers. It seems to help and
relate with our clients a lot better.
Joe: What have you found is the difficulty in using A3s?
Matt: Well, honestly, the first part is getting kick-started, and
just saying let's sit down and do it. A lot of people, me included,
with A3s years ago, said, really, do I need an A3 for this? That's
just going to be extra work. What I've found is, I quit trying to
make them pretty on the computer and just did them in pencil by
hand. That's where I took the meeting. For many companies and
people, especially if you work with upper management, that can
be a shock to them. I've even had to fight the stereotype of
"you're not prepared" because it's not all prettied in a PowerPoint
presentation and all that stuff.
So you kind of fight that sometimes. Sometimes you have to
know your audience. You go through the effort to do it, and then
you get looked at in that way, and you're going, wait a minute,
no, I am prepared. That's the problem. I put a lot of thought into
this. It's just not as pretty.
I've also found that if I've spent more than 15 minutes on it at a
time, then I'm probably spending too long. It's better to come
Developing a Learning A3
Copyright Business901
11. Business901 Podcast Transcription
Implementing Lean Marketing Systems
back in small chunks and keep updating and making the changes
and it's breaking that mindset. It's OK to come back and erase
and start over and create the new A3 or the new information that
gets added on to the A3. It doesn't have to be perfect the first
time - it won't be perfect the first time. That seems to be the
hardest part. Once you can try and get over that hurdle, it seems
to be easier.
Joe: I think it's interesting that we're seeing more and more of
this iterative thought put into things. You go to the Lean
StartupTM, you go to the business model canvas, where they're
talking about relativity, integrative business models, even, and
changing them and updating them all the time. Really, it's very
similar to taking a look at an A3. Is an A3 ever final?
Matt: I will say problem solving A3's are. I would say there is an
end to them. Now, the end isn't usually until -- if you're solving a
problem -- you have put the countermeasure in place, and you
have measured it, and you have done the checks for however
long you decide to use to make sure that the improvement has
held, that you're getting the results that you were hoping for and
that they've held and stabilized.
Then at that point is when I close up those types from a learning
A3 standpoint. Using some of my first ones this year -- mine are
built for a yearlong -- I can't tell you there's an end. I could see it
end in one of two ways.
At the end of the year, you say, this is where you are at, we're
closed out on that A3, and we start a new one for the next year
of learning. I could easily see carrying on that A3 and adding to
and building onto the next year for it. How that plays out at this
point, I don't know.
Joe: I did not mean that the A3 wouldn't be final, but you would
iterate and create a new A3 and continue on as newer problems
Developing a Learning A3
Copyright Business901
12. Business901 Podcast Transcription
Implementing Lean Marketing Systems
develop, as newer thought entered into it on a particular subject.
I think that the iterative thinking is embedded in an A3, is it not?
Matt: Yes, I would say you're absolutely right, I would agree
with that. It's just more thinking and coming back and looking at
it over and over again. If you're going about the problem, you're
talking to new people, you're going to see new facts, and you’re
going to see things happen. As you do that, you're learning more.
As you learn more, you should be able to update your current
state more, have a better understanding of what you might want
the future state to be like, make the improvement, all that stuff. I
would definitely say yes.
Joe: I always think the one great thing of developing any type of
planning is the consistency in the plan or the consistency in the
way you do it, such as in A3, makes people stop looking at the
plan and they start looking at what's in the plan better.
Matt: Not only do the people around that you're working with or
the clients start to do that. There's also a very large confidence
boost from the person using the A3 and using the process. As
they do more and more of them, at the beginning, it's easier to
take it and do it and learn in an environment in something that
you're very comfortable with.
But as you get better and better at it, you can take it to areas
you're not comfortable with or something you know very little
about. If you can just follow the process, you have the confidence
that you're going to get to the end with a good resolution and a
good thought process that gives you the confidence to know
you're going to have a good solution or a good idea at the end
that will make sense that people will buy into.
It even helps the person using it as they get through and be put
into situations where they might not normally feel as confident.
Because they don't know the process, they don't know the area,
Developing a Learning A3
Copyright Business901
13. Business901 Podcast Transcription
Implementing Lean Marketing Systems
they don't know the people, and they don't know the
environment, that type of thing.
Joe: Have you seen A3s starting to happen outside of the Lean
champions of the organizations? Have you seen it being
developed where it's becoming a standard way that people put
proposals together or solve problems?
Matt: Yes, which is great, because it’s taken us a year, a
year-and-a-half, to get there within our organization? We're
talking a company that's close to 4,000 people. We're nowhere
near there, but we have some pockets where it's nice. In fact, I
was working with one director on how to use the A3, how to use
the A3 for strategy, and how you can use the A3 for the tactics
and initiatives that they have to go after for that year.
That director pulled out a piece of paper and goes, "Oh, like this
area. They're using one." She handed it to me, and I said, "Yes,
exactly." Maybe laid out a little differently, but all the thought
process was there. They're trying to communicate what they're
going to do and how they're going to do it, what the plan is, and
everything. So, it was great to see. Some areas are starting to
use it as more of a communication tool now.
Joe: Where would you warn people not to jump in and use an
A3?
Matt: Well, I don't know if there's a place or a type of situation
where I would warn them not to use an A3. But what I would
warn them on is formatting or the A3 itself. In our example, or in
our case, we have multiple A3 formats depending on what type of
work we're trying to do. So if we're trying to solve a problem, we
have one format. If we're trying to develop a strategy, we have
another format. If we are trying to work with a client in scope
work, we have a different format.
Developing a Learning A3
Copyright Business901
14. Business901 Podcast Transcription
Implementing Lean Marketing Systems
We've used the A3 format in concepts to lay out the work that we
need to do, but have set it up and put templates in place to meet
that need. It's not a one-size-fits-all. You know, we're even
having a discussion now to say, "Is that's working for us or not?"
and having a reflection piece on it now. I don't know, because,
honestly, from my standpoint, I could see A3's being used
anywhere, because it's a great tool to help foster discussion and
bring items to the table. A side benefit of using it and putting it
on paper is it actually will focus -- it's a small psychology
thing -- the discussion on the issues on the paper and not the
person who you're talking to.
I've even used an A3 one time for no other reason than that I've
framed up the current state and what I believed the future state
needed to be, to go have a discussion with a person where it was
believed their area was causing problems in another area. Just by
using that and focusing on the piece of paper, we were able to
have a discussion and a better understanding where both areas
wanted to be, and not the areas pointing fingers at each, saying,
"No this is your fault, no this is your fault," type of thing.
Joe: I think that's very intriguing that you say that, because it is
a great way when you're looking at that piece of paper. It's not
like you're looking at the person. It's kind of symbolic in itself,
isn't it?
Matt: Yes, it is. It's kind of crazy, because the first time I heard
somebody say that, I kind of gave them a little look out the side
of my eye like, yes, you seem a little crazy about that. But as I
tried it, it worked. So the conversation didn't get adversarial.
They were truly about the problem and what was going on.
Joe: Is there anything about an A3 that maybe I didn't ask that
you would like to comment on or add?
Matt: Use the A3 to create the discussion, to have the
discussion. You've got to remember, it's not a reporting tool:
Developing a Learning A3
Copyright Business901
15. Business901 Podcast Transcription
Implementing Lean Marketing Systems
finish your work and put it in this format. If you've already
finished it, there's no need to put in in an A3, because the A3 is
to help that discussion across areas and borders and functions so
that everybody gets on the same page. It gets the agreement of
what they want to do and how they want to do it. That would be
the biggest thing to remember when using it.
And it doesn't have to be a one-size-fits-all format. In my eyes,
there are a few main components that an A3 carries, and that
would be the background of the problem, what is the current
state, what is the future state that we want. What is the gap or
the implementation plan to get to that future state and what are
the results. If it contains that in any kind of format, then you're
telling a pretty good story.
Joe: What's the best way for someone to contact you?
Matt: There is contact information through my blog,
beyondlean.WordPress.com, and there's a contact page. There's
also my email, which is mwrye75@Gmail.com.
Joe: You're also on LinkedIn, I believe, correct?
Matt: Yes, I am on LinkedIn.
Joe: All right, well, I'd like to thank you very much, Matt. I think
it was a good conversation about A3s, very practical information
for all of us to be able to take ours to the next level. I'd like to
thank you very much.
Matt: Thanks, Joe, it's a pleasure.
Developing a Learning A3
Copyright Business901
16. Business901 Podcast Transcription
Implementing Lean Marketing Systems
Joseph T. Dager
Lean Marketing Systems
Ph: 260-438-0411 Fax: 260-818-2022
Email: jtdager@business901.com
Web/Blog: http://www.business901.com
Twitter: @business901
What others say: In the past 20 years, Joe and I
have collaborated on many difficult issues. Joe's
ability to combine his expertise with "out of the
box" thinking is unsurpassed. He has always
delivered quickly, cost effectively and with
ingenuity. A brilliant mind that is always a pleasure to work with." James R.
Joe Dager is President of Business901, a progressive company providing
direction in areas such as Lean Marketing, Product Marketing, Product
Launches and Re-Launches. As a Lean Six Sigma Black Belt,
Business901 provides and implements marketing, project and performance
planning methodologies in small businesses. The simplicity of a single
flexible model will create clarity for your staff and as a result better
execution. My goal is to allow you spend your time on the need versus the
plan.
An example of how we may work: Business901 could start with a
consulting style utilizing an individual from your organization or a virtual
assistance that is well versed in our principles. We have capabilities to
plug virtually any marketing function into your process immediately. As
proficiencies develop, Business901 moves into a coach’s role supporting the
process as needed. The goal of implementing a system is that the processes
will become a habit and not an event.
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Developing a Learning A3
Copyright Business901