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The Electricity Between Us:
Humans and Information
Ben Taylor | Technical Product Designer, Integrated Play at Hasbro
#PrimeInterface
Whois
• HCI with a focus on motivating interaction = Entertainment
Technologist
• At Hasbro I invent and develop technical products, or ”Smart Toys”,
and technologies that allow users to interact with data.
2000 - 2006
2007 - 2010
2011 - 2014
2014 - Now
What this talk is about
What this talk is about
• The Internet of Things
What this talk is about
• The Internet of Things
What this talk is about
• The Internet of Things
The Internet
What this talk is about
• The Internet of Things
The Internet Things
What this talk is about
• The Internet of Things
Digital Physical
What this talk is about
• The Internet of Things
Digital PhysicalInterface
“Information Wants to be Free”
Today’s Internet – Where We’ve Gone
On the one hand information wants to be expensive, because it's so valuable.
The right information in the right place just changes your life.
On the other hand, information wants to be free, because the cost of getting
it out is getting lower and lower all the time. So you have these two fighting
against each other.
- Stewart Brand to Steve Wozniak, Hackers Conference in 1984
On the one hand information wants to be expensive, because it's so valuable.
The right information in the right place just changes your life.
On the other hand, information wants to be free, because the cost of getting
it out is getting lower and lower all the time. So you have these two fighting
against each other.
- Stewart Brand to Steve Wozniak, Hackers Conference in 1984
Information Humans
Digital Physical
The Vector of Data vs Users
The Vector of Data vs Users
The Vector of Data vs Users
Information Humans
Digital Physical
Interface
Humans
Digital Physical
InterfaceInformation
Information Humans
Digital Physical
Interface
Information
Digital Physical
Interface Humans
Information Humans
Digital Physical
Interface
Humans
Digital Physical
InterfaceInformation
The Vector of Data vs Users
• Convergent fields:
The Vector of Data vs Users
• Convergent fields:
Escalating User Vector
- We’re moving deeper into technology
- Interactive Input: Social Media, Video
Games, etc.
- VR
- Neuralink
- Digitized Consciousness
Escalating Data Vector
- Data is coming out into the world
- Passively Consumed Output:
Physical Media (Print, TV, Film), etc.
- AR
- Robots
- Self-Aware Humanoid Robots
Interfaces in Coding
• What “should” we do?
Interfaces in Coding
• What “should” we do?
• Use Design Patterns.
Behavioral Pattern: State Machine
Digital Context
+ Request()
state -> Handle()
State
+ Handle()
Interface State A
+ Handle()
Interface State B
+ Handle()
- state
Structural Pattern: Adapter
Client Interface Target
+ Request()
Adapter
+ Request()
adaptee -> SpecificRequest()
Adaptee
+ SpecificRequest()
- adaptee
Creational Pattern: Factory
Product
ConcreteProduct ConcreteCreator
+ FactoryMethod()
return new ConcreteProduct
Creator
+ FactoryMethod()
+ AnOperation()
<< instantiate >>
Design Patterns for the Right Jobs
• Behavioral Patterns:
• Chain of Responsibility
• Command Interpreter
• Iterator
• Mediator
• Memento
• Observer
• State Machine
• Strategy
• Template
• Method Visitor
• Structural Patterns:
• Adapter
• Bridge
• Composite
• Decorator
• Facade
• Flyweight
• Proxy
• Creational Patterns:
• Abstract Factory
• Builder
• Factory
• Prototype
• Singleton
Interfaces in Coding
• What “should” we do?
• Use Design Patterns.
Interfaces in Coding
• What “should” we do?
• Use Design Patterns.
• The Right Information in the Right Place
I, Robot
Tomorrow’s Internet – Where We’re Going
The Singularity is Near
The Singularity is Here
Virtual Worlds
in
Information Humans
Digital Physical
Interface
Information
Digital Physical
Interface Humans
Digital Physical
EndStart Start
Digital Physical
EndStart Start
Emphasis on Immersion
One Size
Fits All
DARPA Robotics Challenge
Data’s Embodiment
An Internet for Everything – The Challenge for IoT
Price Per Computing
• IoT is increasingly cost-effective (Sensors, Moore's Law)
• Big players are moving on the space
• It’s increasingly easier and easier to prototype
The Distinction Between Intelligence and
Utility
• They usually go hand-in-hand, but access to data is nuanced.
Augmenting Reality
Information Humans
Digital Physical
Interface
Humans
Digital Physical
InterfaceInformation
Digital Physical
EndStart Start
Digital Physical
EndStart Start
Bespoke
Reliant on Real World
Perception / Cost
Well, which is it?!
• When should data change to accommodate us?
• When should we change to accommodate data?
Prime Interfaces optimize contextual utility when determining
where a human and information should meet.
Prime Interfaces optimize contextual utility when determining
where a human and information should meet.
Prime Interfaces optimize contextual utility when determining
where a human and information should meet.
The right information in the right place just changes your life.
- Stewart Brand
Determining Contextual Utility
- Problem
- Solution
- Human Vector
- Data Vector
- Velocity to Solution:
- Friction (Drive; aka Motivation/Desire, Accessibility; aka Ease-
of-Use, Size of Demographic; aka ”which” humans)
- Time
Where does it exist?
What will it take to get there?
How does it come?
When will I get the solution?
Information Humans
Digital Physical
Prime
Interface
Information Humans
Digital Physical
Creational
Behavioral
Structural
Information Humans
Digital Physical
WhoWho
Why
Why
Where
What
When
How Much
Where
What
When
How Much
v v
End
Amazon Echo &
Google Home
Cortana
• Existing Precedent
• Low Cost
Aibo
• It comes to you.
• Familiar, formed from the
real world.
• Engaging.
Information Humans
Digital Physical
WhoWho
Why
Why
Where
What
When
How Much
Where
What
When
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Where
What
When
How Much
Where
Prime Morphology
When
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Where
Prime Accessibility
When
How Much
Where
Prime Morphology
When
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Where
Prime Accessibility
When
How Much
Prime Instatement
Prime Morphology
When
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Prime Destination
Prime Accessibility
When
How Much
Prime Instatement
Prime Morphology
When
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Prime Destination
Prime Accessibility
When
How Much
Prime Instatement
Prime Morphology
Prime Context
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Prime Destination
Prime Accessibility
Prime Interval
How Much
Prime Instatement
Prime Morphology
Prime Context
How Much
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Prime Destination
Prime Accessibility
Prime Interval
How Much
Prime Instatement
Prime Morphology
Prime Context
Prime Utility
v v
End
Information Humans
Digital Physical
WhoWho
Why
Why
Prime Destination
Prime Accessibility
Prime Interval
Prime Agency
Prime Instatement
Prime Morphology
Prime Context
Prime Utility
v v
End
Questions
@Benjamin_Taylor | #PrimeInterface

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Designing for the Prime Interface

Editor's Notes

  1. 5-10 mins
  2. Worked with the company that created these hardware peripherals that interfaced with digital games
  3. Worked with the company that created these hardware peripherals that interfaced with digital games
  4. Worked with the company that created these hardware peripherals that interfaced with digital games
  5. Worked with the company that created these hardware peripherals that interfaced with digital games
  6. Don’t worry, this talk isn’t about the chemistry between me and you, the audience…
  7. It’s of course about the Internet of Things But let’s take a moment to decode this term.
  8. The cloud isn’t actually a tangible thing – it’s a network of computers bound together by the free flowing movement of information. That ubiquitous source of information we all refer to as THE Internet.
  9. And by ”things” we’re referring to our smart devices that are connected to the internet, such as mobile devices, televisions, lightbulbs, etc.
  10. But what are we really saying?
  11. There is digital information we want to get to and it’s provided by and connected with some sort of physical object, all those things. In fact, we are those things as well. We provide and connect with data. This talk is about that connection – and where we’re going with it.
  12. We’re going to talk about our proximity to data and how we are becoming increasingly closer to it via several technical product fields.
  13. 11:45 | 15 min Foundation Summary Take Away: There are existing vectors of movement between us and information
  14. What does ”Free” mean here? This quote talks about a conflict between the inherently immaterial form of data in proximity to it’s utility to people.
  15. Let’s talk about ”the right information in the right place” and the value of that.
  16. Let’s talk about a valuable piece of information that you, a user, might want.
  17. Does everyone here know this guy? Who is he? Pikachu! And what do you have to do with him?
  18. Catch him! But how? He’s not real and you are.
  19. Well it’s mobile – which means the data is accommodating our physical needs
  20. But we are largely immersing ourselves into the virtual world and changing our behaviors to accommodate where the data lives.
  21. Data comes to us
  22. And overlays on our world
  23. In all of these instances, the gap is being closed between us and the information. The “Singularity” is here. IoT, like MR, is a middleground
  24. The “Singularity” is here. IoT, like MR, is a middleground
  25. The right answer versus the BEST answer
  26. Do we have a system with lots of states where keeping track of code for different states is difficult. Allow the object to alter it behavior when its internal state change.
  27. Do we have the right stuff but wrong interface. We use the adapter design pattern where the requirements is to convert between one interface to another. Adapter pattern is never implemented when designing a new system but with the changing requirements we have deferring interfaces then adapter comes into picture.
  28. Do we need to have derived classes figure out what to instantiate and decouple client from instantiated class. Client uses the factory to create products and its the factory which decides when the actual product is needed for instantiation. This way client decouples the instance and can be saved from some of the crucial operations of object copy if the type of object may change after creation.
  29. 12:00 | The Future is Now – Incremental Progress of IoT Futuring concepts Take Away: We are leaning heavily into us moving deeper into digital
  30. Know this book? How many people think in their lifetimes there will be a digital versions of themselves? Raise your hand. Talk about what the singularity is: the inevitable convergence
  31. Like self-driving cars, the singularity is already incrementally happenings through digital identities and search. Nothing lives forever, but he has already been immortalized in his writing. What more does he want? He wants to interface.
  32. But we are largely immersing ourselves into the virtual world and changing our behaviors to accommodate where the data lives.
  33. Smart phones and personal computers focus on broad utility…. Intially as a result of cost. Mass Market
  34. We live in a human-centric world. For data to best interact with our world, it needs a humanoid interface.
  35. Wheel made for hand turning Cars have steering wheels and seats.
  36. 12:15 | Action Items – where we can take the future of IoT to purpose-driven devices Take Away: We should be moving data out to us and our world… through IoT
  37. It’s cheap and getting cheaper to pursue IoT
  38. Jeff Bezos when hiring into leadership: ”I want someone who’s often right, not necessarily the smartest.” It was revealed by Suzy Welch that when Jeff Bezos hires into leadership that he doesn’t care “how smart they are” He’d rather “see a track record of hard decisions that ended up being right.”
  39. Homogeneity versus Heterogeneity
  40. Let’s talk about ”the right information in the right place” and the value of that.
  41. Let’s talk about ”the right information in the right place” and the value of that.
  42. Let’s talk about ”the right information in the right place” and the value of that.
  43. Let’s talk about ”the right information in the right place” and the value of that.
  44. 0 is completely unusable; aka solution to the problem will never be met, 1 is completely usable; aka human and data are one./ over time
  45. Designing the best, or “prime”, interface for a purpose.
  46. Convergence isn’t just about coming together, it’s about where the human and the data should end up converging to maximize utility. Human-centered interfaces strive to get data to the user (maximizing data displacement) in as little time as possible with as little effort (force) at possible. 
  47. Wasn’t there another?
  48. How many people here have a LinkedIn? How many people here have a Windows Phone? Windows phone versus windows lifestyle.
  49. Does the data exist in the right form to be best consumed by a user?
  50. Is the user’s body best able to use this system? Brail.
  51. Data storage Banking systems and security
  52. Is this the locale where I’ll need this information? Translation apps on mobile
  53. How best can the system know the state of the user to know when to deliver information even before it’s requested. Context. Smart home knowing where you’re in the house.
  54. Is the system ready for my input when I’m ready to deliver it? Voice assistants and wake words. You have to wait.
  55. Is the data being presented, perfectly meet the utility of the user in this context?
  56. Is the user proficiently interfacing with the system to precisely communicate a desired result? Parents and the VCR. you’re not using it right.
  57. 12:20 | 5-10 minutes for Questions