The document discusses issues with the way teaching is conducted in schools from the perspective of employees with 2-3 years of experience. It was found that the theoretical approach used in schools does not adequately prepare students for practical workplace skills. Interviewees suggested schools should use more practical and innovative teaching methods like real-world projects. They also felt counseling on interests and assessing learning over grades could help. Changing exams to interviews and focusing on personality development were other recommendations to better align what is taught in schools with workplace needs.

1. Empathize &
Define
Prepared by:-
Pallavi Bhandari

2. Challenge….
Context- Students not enjoying teaching in school.
Description- Everybody goes to school but still there is
too much of unemployment even when there are so
many job opportunities.
Somewhere there is a gap between what is been
taught & what is being learnt.

3. Stakeholders
Stake holders- Employees with 2-3 years of
experience
No. of people interviewed- 3
Average age- 27

4. Focus areas during interview
 Mode of teaching in schools.
 How does things taught in schools help them at
their workplace.
 Do they feel that they are benefited by things
taught in school.

5. Observations from one of the interview
 Approach which is used in schools to teach is totally
theoretical, while in workplace it is totally practical.
 Innovative & practical approach should be used while designing
study material.
 Counseling should be done for students to figure out their interest
areas.
 Promotion to a higher class should be done based on learning
level.
 Course should include more of project work, by taking real life
examples.
 Examination pattern needs be in a form of interview rather that
written examples.
 Schools needs to focus more on personality development for
students.
 Environment of classroom needs to be changed to a friendly
place where exchange of ideas take place.

6. Insight……..
 To use things taught in school at workplace
needs:-
- Change in mode of teaching to more of practical
approach.
- Content design should be done in an innovative
manner with more of live examples & project work.
- Change in examination system.

7. Empathy Map-Say
Say
1. “If practical approach would have used in
schools, it would be of great help at our
workplace.”
2. “Counseling of students should be
done to figure out their area of interest.”
3. “Classroom environment needs to be
changed to a friendly environment.”
4. “If Schools focus more on
Personality development of
students, it will help them to do
much better in their jobs.”
Think
Do Feel

8. Empathy Map- Do
Do
1. They go for on job training for
some areas.
2. They learn on their own when
they come across any
challenging situation.
Say
Think
Feel

9. Empathy Map- Think
1. Teaching approach used in
schools is theoretical while in
workplace it is totally practical.
2. Schools should focus more
on Personality development
of students.
3. Change in environment of
classroom will increase students
innovative thinking &
exchange ideas in much
better way.
Think
Say
Do
Feel

10. Empathy Map-Feel
Say Think
Do
Feel
1. Examination format should be in form of
interview rather than a paper pen test.
2. Course should be designed with more
of real time examples & project work.
3. Due to Current approach
there is lack of confidence in
students to face
challenges.

11. Problem Statement
My
Stakeholder
A sincere, ambitious, smart working guy holding a
MBA degree from a reputed B-School.
needs a way
to
To learnt to be employable.
because
To get a better job opportunities students must
understand & remember what is taught to them in
school.